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BEST WESTERN Abbots Barton Hotel

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36 New Dover Rd, Canterbury CT1 3DU, England
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BEST WESTERN Abbots Barton Hotel
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573 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (573)
  • Mar-May only
    (162)
  • Jun-Aug only
    (159)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (135)
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Atlanta, Georgia
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed a two night stay during a visit to Canterbury for a Folk Festival and tour of the city. We were delighted with our stay and amazed at the friendly front desk staff and restaurant wait staff. I highly recommend!

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your lovely review, my team and I are delighted you had an amazing stay. The new extension at the rear of the hotel is the new Spa and the bulding works is only ongoing Monday to Friday, 9-5, my apologies if this did disturb you during this time. We look forward to welcoming you back... More 

Winkfield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Ideal hotel, good staff, excellent location, a short walk to centre. Upgrade/extension can be noisy! Close to all amenities, but busy road outside. However, staff and restaurant staff more than made up for any shortfallings

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your review. My team and I are pleased you enjoyed your visit, I am sorry if you were disturbed by other guests. The main road is somewhat of a distance from the hotel, with a large lawned area and tree lined drive, so this does not affect the bedrooms in any way, a very quiet... More 

Bromley, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Celebrated Christmas in this hotel in Canterbury for 6 years consecutively. I have always looking forward to stay in this lovely hotel from Christmas Eve for 3 nights from 2007 until 2014. The hotel is very welcoming, staff are super friendly and always greet you with a smile. The rooms are very clean and kept to a high standard. Food... More 

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear Christmas guest, Thank you for your amazing review with regard to your Christmas stays. My team and I are so pleased to read your comments and perhaps you will be back again for 2015, we do still have availability and it would be great to see you to celebrate the festive season. Best regards Christine More 

Nottingham, United Kingdom
4 of 5 stars Reviewed 1 week ago NEW

Selected the hotel as a good place to stop over on rout to France. Just 30 minute away from Dover. Had the afternoon to walk around Canterbury. A very nice hotel. The room was comfortable and spacious. The reception staff were very welcoming and efficient.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your review with regard to your stay, my staff and I are delighted to hear you had a great stay. We do hope you will re visit us in the future. Best regards Christine More 

Herndon, Virginia, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We walked in late at night and got lower-than-average prices (a good thing). The rooms were great. Clean, comfortable, well-lit, and spacious. We used the printer and business center. Excellent. Breakfast was outstanding. Lots of fruit and healthy food. And the cook came out and asked us how we like our sausage and eggs (don't know if this is an... More 

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your recent review, I am pleased that my team made you welcome and you enjoyed all aspects of your stay, especially the Night Manager treating you to a glass of coke, very thoughtful of him. We look forward to welcoming you back to the hotel. Best regards Christine More 

Berkhamsted
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We spent three nights at the hotel, which was nicely furnished and centrally placed for the city.Our room was adequate but the bathroom was below the usual standard of a Best Western 3 star hotel, being very small with only a sliding door to the bedroom. All of the staff were extremely friendly and helpful, particularly in the restaurant, where... More 

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your review with regard to your recent stay. The hotel is ideal for the city centre and although parking is currently limited due to the new extension building works, unlike the city hotels, we do offer parking space and it is complimentory, but on a first, come first served basis to all hotel guests. Room... More 

Broadstairs, England, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here after attending a friends wedding and had a lovely time. The venue was gorgeous, and the room has everything we needed. The air-con was very much appreciated after many hours on the dance floor! The bar was rather expensive however, but the breakfast included in the price was delicious and plentiful.

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your review, my staff and I are pleased you enjoyed the wedding. The bar prices are competitively priced for a hotel bar and so gald you sampled our good hearty English breakfast before you left. We do hope to see you again. Best regards Christine More 

London, United Kingdom
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a friend's wedding. The reception staff were helpful, offering to look after our bags until our room was ready. When our room was ready, they took our bags to the room making it much easier for us to settle in. The room was spacious even with the addition of a travel cot. My only... More 

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your lovely review and my team and I are delighted you enjoyed your stay. The function room is a few paces away from the bar, but well worth the short walk. In the new function room we will have a new bar especailly for weddings and functions. We look forward to welcoming you back to... More 

London, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

this is an old historic style hotel with cosy atmosphere ,friendly staff and good food. Within easy walking distance of Canterbury. The bathroom was spacious and clean and a simple to work shower! Our only problem was that we had to eat our food in the bar because of our dog Hector and as a result the waiter forgot we... More 

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you very much for your delightful review. My bar man sends his apologies for not bringing through your dessert to the Garden room, he did simply forget. My team and I are pleased you had an enjoyable stay and we look forward to welcoming you back to the hotel. Best regards Christine More 

2 reviews
1 of 5 stars Reviewed 1 week ago

Me and my friend were transferred to this beautiful place by our travel agency as the original hotel we were about to stay was over booked. First night while we checked in the staff was nice and friendly, but the next day in the morning there came another group of rude female staffs who ran abruptly to our room door,... More 

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your review with regard to your recent stay. I am pleased you had an enjoyable evening and experienced our beautiful hotel. My apologies of how your late check out was handled, I have spoken to the staff concerned, but as you can see by majority of the reviews, all the hotel staff speak to our... More 

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