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BEST WESTERN Abbots Barton Hotel

Certificate of Excellence
36 New Dover Rd, Canterbury CT1 3DU, England
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1 room 1 adult
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BEST WESTERN Abbots Barton Hotel
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728 Reviews from our TripAdvisor Community

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Haywards Heath, United Kingdom
Level Contributor
192 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We went to this hotel as thought it seemed good value for money and that the reviews seemed good for a chain hotel. On arrivalGothic meets not so old building, the gothic side of things are very nice to the eye, the newer building is quite bland.the car park is fairly large and it's free. The reception was manned by... More 

Helpful?
1 Thank Knocker874
Norwich, United Kingdom
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Spent a night here whilst on business in Canterbury and could not fault it. It's ideally positioned within easy walking distance of the town.The staff were all very friendly and showed a genuine interest in customers. The room was a good size, clean but maybe a little dated in its decor. I had the set dinner menu which was very... More 

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1 Thank Parcelie
England
Level Contributor
96 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Yes it is a five star quality hotel. Pricey but access to town centre is first class and is a little haven of luxury. Good parking and superb food. A little expensive ; yes but good value for money. Cantebury is a nightmare for the tourist with a car so if you want to spend a couple of nights exploring... More 

Helpful?
Thank Man_o_Kent
Oakham, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very good hotel. We were upgraded to a deluxe room. It was lovely. Warm, spacious and retained it's traditional style. Quiet location as well. We stayed in Room 103. Perhaps could have installed a proper shower but we managed for 1 night. Breakfast was ok. Lovely staff too. Overall, very satisfied!

Helpful?
Thank RICHARD C
KENT
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having recently stayed for one night I find it very difficult to find fault with the hotel. It is within a five minute walk of Canterbury city centre. The hotel has a nice frontage and reception is welcoming. The standard bedroom was clean and a decent size with a good sized bathroom. Dinner in the restaurant was very nice served... More 

Helpful?
Thank pwbhKent
UK
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for one night on a dinner, bed and breakfast deal. Hotel very clean and staff lovely. Food and service at dinner and breakfast excellent. However, the walls are paper thin to the point where you can hear every word spoken in the room next door. The floors creak so badly that even someone walking normally across their room or... More 

Helpful?
Thank nomadgirluk
Bromborough, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked via Groupon voucher for 12-14th January 2016 inclusive. We had B&B and dinner. On arrival we were assigned room 125 in the modern extension(which if I have to be nit picky is poorly designed and laid out, plus why do extensions have to look so ugly and not in keeping with the original building) Room is a typical hotel... More 

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Thank Ruth15011987
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. I am glad to that overall you had a good time with us whilst visiting Canterbury. I appreciate your comment regarding design layout and when our new extension comes online we will be revisiting the older parts of the building to address certain issues. Thank you for mentioning my staff and our cooking, as you... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Staff were exceptionally friendly and professional. Meal was outstanding for the money. Bed comfy and clean throughout. Decor dated but not untidy or worn. Great value for money, deal through Living Social.

Helpful?
Thank VisitorEB123
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. Great to see that you felt we were value for money using one of our Winter deals. Thank you for mentioning my staff and our evening food offering. We hope to see you again soon. More 

Herne Bay, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights for my birthday, excellent reception staff, bar staff restaurant staff everything was perfect. would definitely visit again. Had a fantastic weekend the team at Abbots Barton are a credit to Best Western.

Helpful?
Thank James V
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. Great to see you enjoyed your birthday with us over the weekend. I am glad to see that my staff excelled and that you had a fantastic time. We hope to see you again when you return. More 

Brighton and Hove, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a few days which was very good and food and service excellent,due to a problem I had to go into Canterbury hospital due to illness the management and stall were excellent and Phil the bar Manager took my wife and myself to hospital and took her back to the hotel when I was keep in. The receptionsts... More 

Helpful?
Thank Martin R
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. Sorry to see that you were feeling unwell whilst you were visiting us recently and I hope all is well now. Good to see that my staff, Phil, responded with an out of the ordinary response and kept you both looked after. Thank you for mentioning our dinner and breakfast and we hope to see... More 

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