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All 18 Canterbury hotels

BEST WESTERN Abbots Barton Hotel

3.0 of 5 Hotel   |   36 New Dover Rd, Canterbury CT1 3DU, England
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78%
Ranked #7 of 18 hotels in Canterbury
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Vicki A Richmond, United Kingdom
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  • Reviews (355)
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355 people have reviewed this hotel

Traveler rating
    137
    136
    48
    23
    11
See reviews for
50
172
14
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
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English first
Canterbury, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

The decor is luxurious, the beds are really comfortable, the room well equipped and the odd member of staff seemed friendly enough. But why do hotels never consider the impact that a massive extractor fan outside your window can have on the comfort of your stay? It was on when we arrived, went off at 930 but then came on... More

Was this review helpful? Yes 1
Sevenoaks, United Kingdom
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for two nights recently. The hotel is nicely located about a 10 minute stroll from the centre of Canterbury and set back from the road. The main part of the building is fairly old but the spaces are well used in the main. Surprisingly the hotel is really very quiet. Our room overlooked the car park and despite... More

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Newnan, Georgia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Abbots Barton two years ago and enjoyed our stay, but the service and food were not outstanding. We returned with a group in July 2014 and were amazed at the improvement. Everything was perfect. The food was excellent and the staff could not have been better. Great job! Frankly, the hotel deserves a 4th star!

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. The hotel has had many changes with senior staff of which has had a positive result for the hotel on both food and customer service. I feel that my team is genuine and are all very proud to work at the Abbots Barton. I will forward your comments to them and we would love to... More

west chiltington, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Although only 3 star, this is a first class hotel. Staff are truly excellent, rooms have everything one can need, including A/C, beds gave us the best nights sleep in months; The cuisine is of an exceptional standard, akin to nouveau cuisine in portion size (absolutely sufficient) and superbly flavoured and presented. Breakfast has everything on offer and again of... More

Review collected in partnership with Best Western GB

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear Guest, Thank you for your review, it was delight to read. We are very proud of the local produce we work with for our menus, Chef incoporates all of his team when working on new menus for tasting and presentation, along with the waiting staff so they can recommend choices for guests. Our new Summer menu is due to... More

Manchester
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Abbots Barton for the second time in 2014 this weekend and were well satisfied. The staff were friendly and helpful throughout and the quality of the room and food represented good value. Would recommend this place to anyone looking for a well positioned hotel in Canterbury.

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear Guest, Thank you for your review, my team and I are very pleased you had an enjoyable stay and we would love to see you again should you return to Canterbury. Best regards Christine More

Sidcup, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel as a friend was getting married in Winter Barns, Canterbury, My partner and I arrived at the hotel at 12pm and had previously discussed on the phone that we could check in early and that there was a note on the account saying we could check in the best man and pick up his room key,... More

Was this review helpful? Yes 1
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. I can see by your comments that your bedroom met your requirement needs. I apologise with regards to the confusion with the key cards for your friends room; this is not our usual procedure however I understand this was a special occasion for you and I am pleased we were able to help. There is... More

Folkestone, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel last night and had a leaving do dinner in the restaurant for one of my work colleagues. Both the food and service was fantastic and the room I stayed in was great, very clean and with a very comfortable bed. We ended up on the patio in until the early hours with drinks overlooking the... More

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your review, it sounds as though this was a special evening and you all had a wondeful time. How nice to be able to sit out under the stars relaxing with your friends while enjoying your favourite tipple in our beautiful gardens, which is only a 10 minute walk from the city centre. I have... More

Epsom, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a really nice room, staff were very helpful. Restaurant as a bit limited in choice but reasonable value. Although WiFi was free it did involve signing up to a cloud service and reception was poor.

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. My team and I are very pleased you enjoyed your stay, we would do hope you plan a return visit. I noted your comment about the difficulty with the WiFi connection in your deluxe bedroom, if you would be so kind as to let me know which room number this was, as I would like... More

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Additional Information about BEST WESTERN Abbots Barton Hotel

Address: 36 New Dover Rd, Canterbury CT1 3DU, England
Phone Number:
Location: United Kingdom > England > Kent > Canterbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Abbots Barton Hotel 3*
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Also Known As:
Best Western Canterbury
Canterbury Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Class
Number of rooms
40

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