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All 18 Canterbury hotels

BEST WESTERN Abbots Barton Hotel

3.0 of 5 Hotel   |   36 New Dover Rd, Canterbury CT1 3DU, England
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77%
Ranked #7 of 18 hotels in Canterbury
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Hannah M Brighton, England, United Kingdom
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374 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Brighton, England, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

What a lovely hotel! We stayed as a family with a small'ish child in a suite situated in the old part of the building. Parking was my main concern after reading some reviews on here, however we parked straight away reception was friendly reassured me about the parking and informed us that there were to be two weddings during our... More

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What an amazing hotel! Attended a family wedding here yesterday and had a day to remember. The whole day was amazing! The staff were very attentive throughout the day and evening. The wedding meal was truly amazing!! We stayed overnight, the rooms were very clean and airy! Have stayed here previously and have never been disappointed!! 😃

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New Romney
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed overnight here to attend a nearby Jools Holland gig. I wish we had made it a whole weekend. Reception & housekeeping staff brilliant & very helpful. Room immaculate. Bags of parking in spite of a large wedding party (we never heard them at all). Bar & breakfast service excellent & breakfast was generous & hot. Far better than... More

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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very friendly staff at the front desk. specially Jenifer. Waking distance from the historic Canterbury Excellent rooms and full breakfast available. We stayed here for our cruse from Dover. Wifi went off partway during our visit, staff responded immediately and reported the issue. I would like to come back.

Was this review helpful? Yes 1
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review. We are very pleased you had an enjoyable stay and i will pass your comments to Jennifer who always goes the extra mile for all of our guests, a valued member of our hotel team. We do hope you will visit us again. Thank you, Christine More

Gloucestershire, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We arrived later than anticipated at Abbots Barton, for an overnight stay prior to an early start the following morning en route to Dover. We were welcomed by a receptionist who, because of our lateness, had already thoughtfully made a dinner reservation for us as we had booked on a dinner, bed & breakfast basis. At dinner, it was interesting... More

Was this review helpful? Yes 2
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your review. It is pleasing to hear that your arrival was warm and welcoming, the staff are particulary in tune to most of our guest requiremets and do think" outside the box", hence your dinner booking. We are currently training restaurant staff and at times they do tend to be watching and learning, I will... More

Chester, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff here made our stay excellent, especially Pietro at Breakfast times. I value this. We had a good sized room, good breakfasts each day and a comfortable bar/lounge to relax in.We were made to feel welcome and comfortable in all interactions with staff and this means we would like to return and also means we may well look for... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Many thanks for your review, my staff are very pleased you had an enjoyable stay and look forward to welcoming you back in the future. It is also nice to hear you will be looking to stay within the brand of BEST WESTERN Hotels, we are unique and individual, with loads of personality. Thank you, Chistine More

Worcester, England, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Felt a little bit like we'd stepped back in time at this hotel. The decor and ambiance give the impression of how hotels were maybe 20 years ago. A typical English country manor set in good size grounds and yet only a short walk from the centre of town. So ideally placed for a visit to Canterbury, you can leave... More

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abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review, my team and I are pleased you had an enjoyable stay. I have taken note of your comments with regard to your evening meal and I will speak to the chef. My apologies for your disappointment with your comment regarding portion size, this is not something we have had many comments on in the past.... More

Maidstone, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just to let anybody know who is thinking of visiting Canterbury you MUST visit this hotel for dinner!! We went a couple of nights ago and had such an enjoyable experience. The hotel Head Chef must be high calibre because our food was EXCELLENT!!! But also must add, the Head Chef must have a great team behind him as the... More

Was this review helpful? Yes 1
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Thank you for your review which was a delight to read. We are very proud of our restaurant and the high quality food we deliver. Chef and his team were very pleased to hear that you had an excellent experience whilst dining in the Fountain restaurant. I have passed your comments to all the staff who were on duty that... More

Surrey, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A few weeks ago I started ringing around hotels in the Canterbury area to see if I could find one which could accommodate my needs which are many and varied, due to some health issues. I was getting nowhere fast and then I rang the Abbots Barton where my call was answered by Jennifer, one of the Reception staff. She... More

Was this review helpful? Yes 4
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, My team and I are so very pleased you had a wonderful visit to Canterbury and the hotel met your every requirement. We do try our very best to treat each and every guest individually,so as to make their stay an enjoyable and memorable one. I am proud of my team and feel they all deliver a unique... More

Brussels, Belgium
Contributor
17 reviews 17 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in Abbots Barton recently, on an overnight shopping trip to Canterbury. First of all, the positives . . The hotel is in a lovely old building, full of charm, set in its own grounds along the Old Dover Road. Big old mature trees, and plenty of grass lawns give a lovely 'country-style feeling', even though the location is... More

Was this review helpful? Yes
abbotsgm, General Manager at BEST WESTERN Abbots Barton Hotel, responded to this review

Dear guest, Thank you for your review, my team and I are pleased you had a pleasant stay, it was very nice to read your positive comments, i will pass this to all of my staff. I have also noted your comments on the negative side and I will be looking into all the issues you have mentioned. We do... More

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Additional Information about BEST WESTERN Abbots Barton Hotel

Address: 36 New Dover Rd, Canterbury CT1 3DU, England
Phone Number:
Location: United Kingdom > England > Kent > Canterbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Abbots Barton Hotel 3*
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Also Known As:
Best Western Canterbury
Canterbury Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
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  • At what time does the pool open each day?

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