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University of Kent

Giles Lane, Canterbury CT2 7LX, England
University of Kent
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17 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Set in 300 acres near Canterbury, stayed here for a business conference. The facilities were excellent and staff friendly and helpful! Lovely views and surrounding fields, lots of wild rabbits running about!

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1 review
1 of 5 stars Reviewed April 14, 2015 via mobile

The room has dirt stains on the carpet, the heater doesnt work, the blankets are thin and there is no spare blanket, and the thing that got to me the most...... There was no hot water at all. I came on business and my options are to either freeze to death in a cold shower or not bath at all... More 

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Tralee
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 5, 2014

Having stayed in university accommodation in London over the past few years I was keen to try the accommodation at Keynes , University of Kent. I was a little wary of the distance from the University to the centre of town, not being in the full flush of youth but I soon discovered that its distance from town added to... More 

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Liz C, Commercial Services, University of Kent at University of Kent, responded to this review

Thank you for taking the time to write such a comprehensive review. It's good to hear that you were pleased with every aspect of your stay and we look forward to welcoming you back in the future. More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 2, 2014

Stayed at Keynes dormitory for two nights in July 2014. Chose this accommodation as all other B&Bs in Canterbury were booked. No-frills, small, college dorm-like room on south side of building. Extremely hot (>30 °C) with no way to cool (small window could only be partially opened, no cross ventilation as fire alarms sounded when opening doors to kitchen on... More 

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Liz C, Commercial Services, University of Kent at University of Kent, responded to this review

We're sorry to hear that you were disappointed with your stay. The window restrictor and kitchen door alarm are both required safety features in student accommodation. However if visitors go to reception, our staff will always do their best to provide a fan for use in the room. Buses to the city centre leave every few minutes from the bus... More 

Ljubljana, Slovenia
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 22, 2014

Given that this is student accommodation, my stay at Becket Court was excellent. The room was clean and quite big. The bed was not very comfortable, but that didn't prevent me from sleeping well. The breakfast was good as well.

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Liz C, Commercial Services, University of Kent at University of Kent, responded to this review

We are glad to hear that you enjoyed your stay in Becket Court. Thank you for taking the time to post a review. More 

Horsham
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 6, 2014

We stayed one night in one of the Keynes Building's accommodation blocks as we were attending an event at the University theatre On arrival, there was plenty of parking and we checked in reasonably easily although the reservation was secured via booking.com with AMEX no problem but the card was not acceptable when we arrived. Luckily, we had a VISA... More 

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Liz C, Commercial Services, University of Kent at University of Kent, responded to this review

Thank you for your review. Unfortunately our streamline machines do not accept American Express and so this is not listed as one of the cards accepted. We do understand that the process of connecting to wi-fi can be rather cumbersome and are currently looking into ways of making this easier for visitors. More 

Newport Gwent
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 21, 2013

We stayed here for the weekend as part of a large group. As it was student accomodation we were not expecting it to be up to much. However we were very impressed with our room, which was clean and well furnished in a basic sort of way. There was a kitchen available for our use and breakfast was served in... More 

Was this review helpful? Yes 1
Liz C, Commercial Services, University of Kent at University of Kent, responded to this review

Thank you for taking the time to provide your feedback. We are delighted to hear that the accommodation and breakfast both surpassed your expectations and hope that we can welcome you back in the future. More 

Welwyn Garden City, United Kingdom
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 5, 2012

never having stayed at university accommodation before we were pleasantly surprised to see how nice it was. The rooms were quite basic as regards furnishing, but everything was new and clean, linen, towels, toiletries, etc. The rooms were as you would expect for student accommodation, lots of shelving for books, plug points and computer access points. Wi-Fi is available, but... More 

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Liz C, Commercial Services at University of Kent, responded to this review

We're delighted to hear that our accommodation surpassed your expectations and hope that you will stay with us again in the future. Thanks for taking the time to write a review. More 

Oxford
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 12, 2012

We stayed in halls of residence at Keynes College. The building was new and the rooms were spotlessly clean; we also had access to a communal kitchen, again in good condition. The staff at reception were helpful. The breakfast was plentiful, not amazing quality but reasonable. One minor quibble is that the bedding was a tad scratchy, and the towels... More 

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Liz C, Commercial Services at University of Kent, responded to this review

We're glad to hear that you enjoyed a comfortable stay in Keynes College and hope that we can welcome you back in the future. Thank you for taking the time to post a review. More 

Shaftesbury, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 26, 2012

My Easytobook.com paperwork showed no restrictions and no clues as to the opening hours of the reception at Tyler Court. I therefore assumed it would be manned 24/7. In reality it was open 0730-2000. I was delayed en route and after 5hrs driving arrived at 2145; it was raining and had just got dark, the direction signs on campus were... More 

Was this review helpful? Yes 1
Liz C, Commercial Services at University of Kent, responded to this review

Thank you for your review. Naturally we were very concerned to read your comments about the room servicing and are currently investigating this. However we are pleased to hear that the location met your needs and hope that you will choose to stay with us again in the future. More 

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