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Hotel class 4.0 of 5
High Street, Canterbury CT1 2RX, England
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Reviews you can trust

65% Recommend
3.5 of 5 stars 113 reviews
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By trip type
All (113)
[ Date ] [ Rating ]
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1 of 5 stars
mjncollarbone   3 contributions
Rushden
Nov 10, 2009 | Trip type: Couples New

I always check trip advisor before I book and was so impressed with the reviews and the web site of the hotel , I decided to book even though it was over £145.00 a night, I wanted to treat my husband who had been away. I was very disappointed . On arrival there was 1 girl on check in which... more

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4 of 5 stars
unclebuckmaster   8 contributions
unclebuckmaster
Oct 27, 2009 | Trip type: Couples

My wife and I often stop off to enjoy a coffee or a gin and tonic and a snack in the champaigne bar, also we are partial to a drop of champaigne when the mood takes us. We also have a delightful snack from the bar menu, although we have never stayed over night we have always found the hotel... more

Management response from
Declan Kelly, General Manager

Thank you for your review. I am delighted that you enjoy the champagne bar and thank you for your kind comments relating to the team. I am sorry that you were served the incorrect garnish with the Hendricks gin. I will ensure the team are fully aware. I look forward to meeting you when you are next in the Champagne...

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4 of 5 stars
Fudge03   48 contributions
Sussex, England
Oct 23, 2009 | Trip type: Business, Solo travel

Just a straightforwardly nice hotel - comfortable rooms, crisp bedding, a general air of well being. I left before the restaurant opened for breakfast and had a pleasant packed breakfast to take away. Highly recommended. more

Management response from
Declan Kelly, General Manager

Thank you for your positive review. I look forward to welcoming you back soon. Regards Declan

Quaint hotel
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5 of 5 stars
XheVoice   2 contributions
Oct 21, 2009 | Trip type: Business

This hotel has character. Set in the charming city of Canterbury, this hotel is modern yet it is set in an old English setting on cobble stoned streets. The restuarant is exquisite, the staff top of the line and the bed is oh so soft. If I were to travel to this part of the world for business again, I... more

Management response from
Declan Kelly, General Manager

Thank you for posting your review. I am delighted that you enjoyed your stay and thank you for your kind comments relating to the restaurant and staff. All our beds are hand made Vi Spring beds and I have to agree they are wonderful! Kind regards Declan

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3 of 5 stars
Mshells   2 contributions
London
Oct 12, 2009 | Trip type: Couples

Like one of the other reviwers I did book this with some trepadation. I booked the weekend package, one nights accommodation with dinner, breakfast, flowers etc. Coming from London and working in hotels in London it was very good value for money. This hotel is a hotel that looks great from afar but upon closer inspection the cracks start appearing,... more

Management response from
Declan Kelly, General Manager

Thank you for taking the time to post your review. Please accept my apologies for the levels of service you experienced. I will discuss the billing with the restaurant manager, we do include the inclusive element of dinner on the bill, but from today I will ensure that this is not charged and that only additional courses and beverages purchased...

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4 of 5 stars
Catz79   1 contribution
England
Oct 11, 2009 | Trip type: Couples

Stayed here to attend at function in the hotel. Got a good room and breakfast deal through an agent. Not sure what room we had but it was very spacious, comfortable and clean. he only downside is that their is only limited parkingas it is right in the city centre, however, we were able to drop off our bags and... more

Management response from
Declan Kelly, General Manager

Thank you for your kind comments, I am delighted that you enjoyed your stay. Best regards Declan

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5 of 5 stars
primalscreamer   3 contributions
Manchester
Oct 11, 2009 | Trip type: Business, Solo travel

Once again had a great stay at Abode in Canterbury. The rooms are spotless! The reception team are charming and friendly and Oscar was faultless from check-in to check-out. I've been to many 5-star hotels and he is the best i've come across! Give the man a pay rise! Thank you Abode. Hope to be back soon. more

Management response from
Declan Kelly, General Manager

Thank you for your wonderful feedback relating to the hotel and reception team. I will share your comments with Oscar. He is a real asset to the hotel and displays the hospitality we are proud of at ABode. Best regards Declan

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3 of 5 stars
Fielding-fan   3 contributions
Ontario
Oct 10, 2009 | Trip type: Couples

Hotel location is incredible. We loved Canterbury, and the hotel and its location are a good part of the reason. The hotel isn't as posh as the restaurant. Nor as clean; the carpet in our room (a 'desirable') was badly stained. Even so, we would gladly return. Very quiet. Excellent value. We tried one supper at pub, one breakfast at... more

Management response from
Declan Kelly, General Manager

Thank you for your review. Regarding the carpets we are planning to change the carpets in the bedrooms in the first quarter of next year. I look forward to welcoming you back in the future. Best regards Declan

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5 of 5 stars
MaryKayFlorida   3 contributions
Florida
Sep 18, 2009 | Trip type: Solo travel

I had read many of the reviews for this hotel and was somewhat apprehensive about staying there. It's possible that people who have less than ideal experiences may post more, but it's incomprehensible to me that they are referring to the same facility I experienced. The location was perfect, the staff could not have been more warm, friendly or helpful... more

Management response from
Declan Kelly, General Manager

Thank you for taking the time to post your review. I am delighted that you enjoyed all aspects of your stay. We do have an informal dining offer in our Old Brewery Tavern which you may want to try should you return to Canterbury. It champions local suppliers and real Kentish Ale! Best regards Declan

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4 of 5 stars
rbfrazer   1 contribution
Dallas, Texas
Aug 30, 2009 | Trip type: Couples

My husband and I booked this hotel to attend our daughter's graduation from university, and we mistakenly booked one room, when we needed 2. Being graduation week, the city was booked solid, and they had no other rooms. The staff at Abode jumped through hoops to make space for us, rearranging furniture from another room to give us extra sleeping... more

Management response from
Declan Kelly, General Manager

Thank you for your kind comments relating to the staff. I will share them with the team. I am glad you enjoyed the champagne. Best regards Declan.

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ABode Canterbury Also Known As

  • Canterbury Abode Hotel
Address: High Street, Canterbury CT1 2RX, England