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The Falstaff Hotel

Certificate of Excellence
8 - 10 St Dunstans Street, Canterbury CT2 8AF, England
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The Falstaff Hotel
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Ranked #12 of 17 Hotels in Canterbury
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
Peter B London, England, United Kingdom
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631 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, England, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

well the buliding works have had an effect on this hotel , the rooms are very nice , though not upgraded but clean and nice bed / the buliding works mean u have to any alot off the rooms by the oustide fire exit , breakfast room is lovely , service not great , food very good . im sure... More 

Was this review helpful? Yes 1
Oakham, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently stayed here following an amazing transformation of downstairs. Fab bar, lounges and restaurant. However it was still incomplete and need proper signage for reception. Now they need to overhaul bedrooms to same standard as they are very tatty and windows didn't work.

Was this review helpful? Yes 1
Canberra, Australia
1 review
2 of 5 stars Reviewed 5 days ago NEW

The building work is a real nuisance and hard to understand how they have permission to have guests during this as it is a fire hazard. You have to go in and out up the outside fire stair and somehow get past the builders who do not seem to care that you need to use the metal fire stairs and... More 

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Grays Thurrock, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The City Centre Hotel has just been refurbished to the utmost luxury. The Reception Staff where very welcoming and helpful in so many ways. The Bar staff where very keen to satisfy your every need. The bedroom contained a four poster which was very comfortable and the room was full of period furniture. The owners have tried to keep it... More 

Was this review helpful? Yes 1
Colchester, United Kingdom
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a room overlooking the Main Street. We had to keep the windows closed because of the noise which left the room very warm. The room itself was very spacious and clean with a decent bathroom. The wi if did not work. The volume of building work is much greater than suggested in their email to me and certainly... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Have stayed many times at this hotel, usually the most peaceful of locations, but stayed for 3 nights during graduation. We were woken up at 8.15am by a builder sanding wooden floorboards through an electric plane below our window! Banging and noise continued mostly throughout our stay. We did not like having to enter and exit via the fire escape... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for our graduation and have stayed once previously. The previous visit also was not great and we were offered a free room upgrade which, to my knowledge we didn't receive this visit (unless it was an upgrade from a broom cupboard). When checking in I was asked to put my card in the machine but was told... More 

Was this review helpful? Yes 1
Knoxville, Tennessee, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed with friends at this hotel for 10 days in March and had a really good experience. The room was perfectly adequate for a vacation where we planned to spend little time in the room. The staff was friendly and helpful. A full English breakfast buffet is served each morning and I thought it was pretty good. The real... More 

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Buckinghamshire
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this lovely hotel for 2 nights the staff were wonderful friendly but professional the rooms were comfortable and clean the breakfast was excellent and loads of it very reasonable prices liked it so much we are going back in August

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Chicago, Illinois
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The good: Location near the center of town, a large enough television and working but not fast wifi. The bad: This hotel does not have air conditioning. Usually that might not be a problem, but on a warm night with the windows open there was constant loud noise until 2 am from what could have been someone taking out the... More 

Was this review helpful? Yes 1
John A, Manager at The Falstaff Hotel, responded to this review

Dear Sarah H, Thank you for staying with us, I am sorry however you had a disrupted night. Although the hotel is perfectly situated in the city centre it is still very unusual to have that sort of noise. There are no deliveries or collection services occurring at 2am for any of the local businesses so I cannot imagine what... More 

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