We choose Holiday Inn Express hotels to get a basic, dependable level of service. On our first morning at Holiday Inn Express Canterbury, breakfast service was not good. I passed comment about this at Reception: I got an immediate apology and an assurance that everything would be put right the following morning. The following morning - everything was perfect! When... more

This is a basic holiday inn express, with the same food, bathroom, and rooms as I've seen elsewhere. It is not close to city center, but is convenient to the highway. The rooms are clean and recently re-modeled and looked fresh and clean. My two major complaints were the staff and the mattresses. The staff were rude and unhelpful. We... more

Stayed here for one night late in July 2009 whist touring round the area. Before arriving I was a little concerned about the location (next to a filling station on a main road), but it turned out that I had no reason to worry. It was set back from the road and I noticed no road noise what so ever... more

We stayed in room 234, a quiet family room away from the A2 noise, which the hotel abuts. The service was great, friendly and pleasant. The food was good, as was the condition of the room. The only downside, to which I alerted the hotel, was the appalling sofa bed for our two children. It sank in the middle and... more

We chose this hotel because of its proximity to Canterbury and other places in the area we wanted to visit over the weekend. Despite being so close to the road, we didn't experience undue traffic noise. Rooms, as we would always expect ,were clean and comfortable. However, in my mother's room, the previous occupant had very obviously been smoking -... more

Stayed down in Canterbury for 2 nights on way to France. Hotel was cheap (for one night free - £62 for 2 nights including breakfast for 4!), the staff were very helpful and polite (even with my one year old tearing around.), rooms were well made up and clean. more

Fine for one night away, basic accomodation but staff helpful more

I had to travel to Canterbury at the last minute, after lots of research i could only find rooms at the Holiday inn express as it was a bank holiday weekend, all other hotels in the area were fully booked. Hotel was easy to find, i wasn't expecting much from this hotel, but i was pleasantly surprised as the room... more

The great thing about EBHI is you know what you will get - clean no nonsense rooms, a shower that works, adequate car parking and a basic but filling breakfast. The Canterbury one is no exception. A little outside the city, but at les than £100 for four of us over a weekend we were happy to accept this. Dover,... more