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Sopwell House

Certificate of Excellence
Cottonmill Lane | Sopwell, St. Albans AL1 2HQ, England
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Sopwell House
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Sopwell House
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1,088 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I went there for the bank holiday weekend. Check in was very quick our room was lovely the service was great in the bar and restaurant. Vince, the manager was very polite and extremely helpful towards us. He made us feel very welcomed, always asked if we needed anything and overall a lovely guy. Definitely will be going there again... More 

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Preston, United Kingdom
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

We haved stayed at this hotel many times over the years but this was a return after a long break. The hotel facilities and general appearance look better than ever. Staff are efficient and friendly, especially in the bar. Reception is slick and efficient. The grounds are extensive, the restaurant good and the leisure facilies impressive. Only minor quibbles- we... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We visited Sopwell in May, just 7 girls for short time away from busy London.... From the moment you arrive all staff treat you in a such a great way. Receptionists very friendly and welcoming, they understand why you there for... we had newly refurbished, clean rooms. Food in the Brasserie was delicious (both dinner and breakfast). Spa was busy,... More 

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Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited Sopwell House on 22/05/15 for our 4th wedding anniversary. Check in could have been faster. We were asked if we wanted to upgrade and we negotiated a brand new mews studio for and extra £30. It was an amazing bedroom with ensuite. We had all the modern accessories (Sky tv, fire place, heated bathroom floor, ample lighting) etc.The... More 

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Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your lovely review of Sopwell House following your recent stay with us, especially on such a special occasion. It was a delight to read and I am so glad to hear that you enjoyed our new luxury Mews apartments that have just been developed. We really appreciate you taking the time to share your feedback... More 

London
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the hotel for one night for our friends wedding. The venue is nice with beautiful grounds. The staff at check-in I have to say where not very switched on though and we also had to call reception three times for someone to come and open our room where the keys did not work. The rooms were good... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your recent review and for your valuable feedback on your experience which we can certainly improve upon. We really appreciate you taking the time to share your feedback and I am pleased to read that there were enjoyable elements of your stay. However, in contrast, thank you for highlighting certain areas for improvement and allowing... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Me and my wife stayed here as a wedding gift. Looking forward to a relaxing day and night i have mixed reviews. In one hand, the massage was incredibly relaxing and staff extreamly friendy (would of been 5 stars) but we found 'chilling' around the pool wasn't so much fun. There wasn't any available beds, chairs or anywhere to sit... More 

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Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your recent review of Sopwell House and for your valuable feedback on your experience which we can certainly improve upon. I am sorry to read that your experience left you with mixed emotions, especially over such a special occasion for you and your wife. Please be assured I have taken on board all of your... More 

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

My sister and myself stayed here for one night after visiting the Harry Potter Studios. We had booked the dinner, bed and breakfast package. It was my sisters birthday and I had informed the hotel when I booked. They upgraded our room for free, put a complimentary birthday cake in the room and gave us an extra dessert at dinner.... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your lovely review of Sopwell House following your recent visit and I'm delighted to read that the team looked after you on such a special occasion. We really appreciate you taking the time to share your feedback and for highlighting so many positive aspects of your stay. We look forward to warmly welcoming you back... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed at Sopwell house for a fantastic 2 night spa break. Not one bad thing to say about this place. Excellent food, plenty of choice. Very comfortable bed, immaculate room. Excellent spa treatments, my husband went for full body massage and I had the detox body wrap, both highly recommended. Will definately return.

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for taking the time to provide such a lovely review of Sopwell House following your recent spa break. It was a delight to read and I do hope we will see you again very soon. Thank you for choosing Sopwell House. Kind regards Derek Hiscoke General Manager More 

Nottingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Upon arrival at the hotel, we were greeted with a non-alcoholic cocktail which was a nice touch. Checking in was slightly lengthy but the staff were extremely courteous and friendly so it wasn't a problem. We booked the dinner, bed and breakfast deal with a balcony suite. The room was beautifully decorated, spacious and had a lovely view of the... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your lovely review of Sopwell House and for taking the time to share your feedback and highlighting so many positive aspects of your stay. We look forward to warmly welcoming you back again in the not too distant future. Thank you again Kind regards Derek Hiscoke General Manager More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel! Was greeted at reception by a lovely lady called Fabiola who explained all the hotel offers and booked a place for me in the restaurant. Reception were always helpful with any questions and thought the food was fantastic.

Was this review helpful? Yes 3
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your recent review of Sopwell House, I am delighted to read that the team made such an effort and your stay was enjoyable. I will be sure to pass your comments on to both Fabiola and the wider team which they will be delighted to hear. We look forward to seeing you again very soon.... More 

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