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Sopwell House

Certificate of Excellence
Cottonmill Lane | Sopwell, St. Albans AL1 2HQ, England
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1 room 1 guest
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1,223 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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    (316)
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1 review
5 of 5 stars Reviewed yesterday NEW

My boyfriend and I stayed in the Mews Suite Primrose, and we had an absolute amazing time. Even though we only stayed for one night (I only came one day to the UK to see The Lion King), the luxery of the suite and the quick service allowed us to fully relax and enjoy eachothers company.

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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I have just spent three days at Sopwell House. The place is gorgeous and comfortable but most of all I would like to congratulate the excellent team of staff who did everything to make our stay special. Great team!!!

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Fleet, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

My brother took me, my mum and his girlfriend for afternoon tea yesterday. After being ignored we were eventually seated and asked to look at the menu. When the waiter finally came back we ordered. Afternoon tea was delivered and that was all the contact we had with the staff. We received no table check, no refills after asking several... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your review following your recent visit for Afternoon Tea. Naturally I am very disappointed with the feedback regarding your experience which is certainly not typical of the team here at Sopwell House. I would be very interested to know who served you in order we can take corrective action and I only wish you had... More 

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

As part of my job I regularly visit hotels to facilitate team building and experience days for clients, it was extremely refreshing to meet Daniella on arrival this week. She went above and beyond to help make the day seamless and enjoyable for everyone involved - I would definitely recommend this hotel to friends.

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest First of all, thank you very much for your business and for choosing Sopwell House to hold your recent team building and experience day. We are very proud to have been announced as the winner of the 2015 Condé Nast Johansens Awards for Excellence in the category ‘Best for Meetings’ recently and so I am delighted that this... More 

LONDON
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spend the night at Sopwell House with sisters and daughters on 24th July 2015. We were very well looked after. Friendly staff - clean rooms. The Spa was relaxing, dinner and breakfast was delicious.....

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Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your five star review of Sopwell House following your recent stay with your family. Your review was a delight to read and share with the team and so I am grateful you took the time and trouble to share your feedback. I hope we will be able to warmly welcome you back very soon. Thank... More 

Hertfordshire, UK
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband booked us here for a surprise night away. I was very pleased with the room - spacious and comfortable with lovely park views. We had cocktails/drinks in the cocktail bar both before & after dinner. Special mention to Martin, the barman, who was very capable and pleasant, taking the time to talk to us but also getting on... More 

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Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your recent review of Sopwell House following your surprise night away. I am delighted you enjoyed your stay and were pleased with your room and our lovely fine dining Restaurant in particular. It is always nice for our hard working and passionate team when they get a special mention and so thank you for taking... More 

Cambridgeshire, United Kingdom
Level Contributor
9 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had the most enjoyable stay ever, Your staff was so helpful in ever way there was nothing they would not do for us especially as I was in a wheel chair they even put up ramps so I could get access to the ground out side.We would like to thank Tony your head butler for every thing he did... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your five star review of Sopwell House following your son’s wedding and stay in one of our stunning new Mews Suites. Sopwell House is a perfect wedding venue and we love creating special and memorable days. Your review was a delight to read and share with the whole team and so I am grateful you... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

We got married at Sopwell last year had an amazing wedding, our wedding planner joe who couldn't have done more for us was absolutely brilliant and Jane head of reservations was so kind and brilliant at her job, food was fantastic. we recently went back for out 1st year anniversary and stayed in a mews room it was beautiful. I... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your recommendation and five star review of Sopwell House following your recent anniversary celebration. I do hope your stay brought back some wonderful memories of your wedding day. I am also so pleased you had the opportunity to stay in one of our stunning Mews Suites which are perfect for a special celebration. Thank you... More 

london
Level Contributor
150 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

a beautiful hotel in a gorgeous setting. The rooms are lovely and modern and fairly roomie. Breakfast was tasty and lots of it, with real fresh orange juice. The staff were great friendly and attentive. The welcome drink on arrival was a nice touch.

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your lovely and rewarding review of Sopwell House. I am delighted you had such a memorable time and that we had the pleasure of being of service to you. We really appreciate you sharing your experience and we all look forward to seeing you again in the not too distant future. Warm regards Derek Hiscoke... More 

Midlands
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Had great expectations. Sadly disappointed. The first room we were offered was a shoebox. You couldn't fall out of the bed! Upgraded after explaining it was a birthday treat. All good until we found torn and stained bedding. What a let down. If you're due to stay here try to cancel and book elsewhere.

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your recent visit and subsequent review. I am sorry to learn of the incident regarding your room which is obviously unacceptable and was reported to our linen supplier and housekeeping team immediately. I do hope this was rectified immediately if you reported it to us while here at the hotel. I am pleased the other... More 

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