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Sopwell House

Certificate of Excellence
Cottonmill Lane | Sopwell, St. Albans AL1 2HQ, England
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Sopwell House
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Sopwell House
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1,057 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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1 review
4 of 5 stars Reviewed yesterday NEW

This was my birthday present had a lovely relaxing day. Massages were very good value for money. My friends had booked a surprise facial but they forgot to tell me which was disappointing. Had a lovely time will go back, overall it was very chilled.

Was this review helpful? Yes
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My daughter and I have just spent 2 nights and had a great time. The staff are all so friendly and courteous (particularly Caroline and Tony in Brasserie), The room was excellent with a nice view and the food just great! Staff in Spa very nice too. Will definitely be returning. Thank you!

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your lovely review of Sopwell House following your recent spa break. I am delighted the team looked after you so well and thank you for giving both Caroline and Tony such a special mention. We really appreciate you taking the time to share your feedback and for highlighting so many positive aspects of your visit.... More 

Luton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I can only compare with Luton Hoo as it's the only other tea I've really experienced. The vegetarian selection of sandwiches were lovely and it seemed as though a bit of thought had actually gone into the fillings, much nicer than the typical egg mayo which you're usually given. The cakes were all lovely also, the only downside was that... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you very much for your very kind review of Sopwell House, and for the accolade of 'The nicest afternoon tea'. It was a pleasure to read and I will be sure to pass on your rewarding feedback to the team. Thank you for also highlighting certain areas for improvement which I will be sure to discuss with... More 

Senior Contributor
27 reviews 27 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

From start to finish very pleasurable stay! We were greeted in reception by a friendly female member of staff that gave us a glass of sparkling fruit juice. We were then given a tour which was a lovely touch and our bags were brought up by a friendly member of staff who was from Sweden I'm sorry I didn't get... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for taking the time to provide such a detailed review of Sopwell House following your recent stay with us and I am delighted the team made such an effort to make your stay a special one. I will be sure to pass your rewarding feedback on to both the team and indeed Kyler, who you kindly... More 

Dover, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Regular visitor to SH as we are visited by our children and grandchildren, whereby they come for a swim and lunch on the Sunday . However, due to complaints about children in the pool, the times for their access have been changed to accommodate spa weekenders. When we booked via a booking site, this was not mentioned and we had... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I stayed a Sopwell House for three nights and I could not wait to leave by the end of the weekend. From the minute I arrived to the day I left, my stay just became a complete joke and the service was embarrassing. Where to begin? - I e-mailed ahead to request early check-in yet when I arrived my room... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

We enjoyed a short stay with two very comfortable and recently redecorated rooms overlooking the grounds. All the staff were polite and helpful and it was a great base to head for the HP tour studios.

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your wonderful review of Sopwell House following your recent stay with us, which we are so glad to hear you enjoyed. We really appreciate you taking the time to share your feedback and look forward to warmly welcoming you back again in the not too distant future. Thank you again Kind regards Derek Hiscoke General... More 

North London
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Today was our first visit to Sopwell house, we had chosen the Evening Spa package , I had read very good reviews so was looking forward to our visit, but I was taken back just how fabulous it really is, firstly Staff, lovely every single one of them, whether, reception, cleaner, restaurant workers, everyone was equally friendly and helpful, the... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for taking the time to provide such a lovely review of Sopwell House and for such positive feedback which I will certainly pass on to our passionate team. I am delighted the team made such an effort to make your stay a special one and I do hope we will see you again very soon. Thank... More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a day here with friends, had a superb lunch and stayed for afternoon tea. No dinner that night! Friendly staff, lovely environment. Did not experience the Spa but it looks very nice. Something to look forward to another time.

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for taking the time to provide a review following your recent visit with friends to Sopwell House and for highlighting so many positive aspects of your visit. We very much look forward to welcoming you back to Sopwell again very soon. Kind regards Derek Hiscoke General Manager More 

Greater London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for a 1 night spa break on Fri 10th April 2015 with my cousin. Let me tell you that this place is Amazing!! 10 out 10 Sopwell House, Venue is very beautiful, Spa was heavenly, food was delicious we had to thank the Head Chef after our evening meal. Our waiter was very attentive young chap sorry... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for taking the time to provide such a lovely review of Sopwell House, it was a delight to read and I will be sure to pass on your rewarding feedback to the team. I do hope we will see you again very soon. Thank you for choosing Sopwell House. Kind regards Derek Hiscoke General Manager More 

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