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Sopwell House

Certificate of Excellence
Cottonmill Lane | Sopwell, St. Albans AL1 2HQ, England
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Sopwell House
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Sopwell House
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1,025 reviews from our community

Traveler rating
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    154
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164
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dunstable, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We booked Sopwell House to celebrate our 47th wedding anniversary. We were greeted by a lovely receptionist who made us feel so welcome. She asked if we had been to Sopwell House before, we told her that we had for a meal but not to stay, I explained the reason we were staying, unbeknown to us she passed a note... More 

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Norfolk
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed yesterday NEW

I have just returned from spending a weekend break with my husband for his birthday and disappointed is an understatement. Firstly we were met by a manager who showed me around the hotel which was a nice touch but it would have been even better if it had been after I had attended the ladies which I was desperate for... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I booked an overnight spa break for my mum and I as a mothers day treat. We arrived to a very friendly arrival and a glass of sparkling fruit punch. The staff were very accommodating and made sure we had some help with our bags to our room. The room was very spacious with two good sized beds and a... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

My partner booked me a overnight stay and spa day inclusive off one 50 minute treatment arrived to be greated by a untrained receptionist who asked me to pay at the front desk after pre booking with my package voucher. She blurted out the price asking me to pay I told her again I have a voucher. the spa fisilities... More 

Was this review helpful? Yes 3
St. Albans, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Following our wedding at Sopwell house in 2009 which was fabulous, delicious food, excellent service and a very enjoyable celebration. We were excited to receive gift vouchers for Sopwell house. We visited on the 26/03/2015 and had dinner at the Brasserie with high expectations - unfortunately these were not met. The meal we had was not fantastic. The food was... More 

Was this review helpful? Yes 2
London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked this hotel for an overnight spa break for my mum's birthday. Upon arrival we were greeted like VIP's which set the standard for the rest of our stay. All the staff were extremely friendly and seemed genuinely interested if everything was ok with our stay. We'd booked a triple room, which was very spacious with comfortable beds (even... More 

Was this review helpful? Yes 1
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for your outstanding review of Sopwell House following your stay with us. Your review was a delight to read and we are all so pleased you enjoyed your visit so much. Thank you also for giving Tony, Stacey and Kayleigh special mentions which is always rewarding to hear on a personal level so I will be... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My partner and I were invited to the reception part of my friends wedding in February 2014 not April. My friend gave us all the information and said this was a fantastic hotel so we agreed to go and book the room. He said that everything was included when we book our room so we said great. Firstly, we get... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I would have marked this much higher if it weren't for a few things - small but significant! Firstly on arrival, I struggled through the doors with bags, my husbands suit bag and laptop. Staff were stood there but no one was courteous enough to hold open the door. Secondly, some information in the room about facilities and how to... More 

Was this review helpful? Yes 1
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for taking the time to provide a review following your recent stay with us. I am sorry to read that on a few ocassions you were a little disappointed with our service, however, I can assure you that we always have concierge on duty, so perhaps they were busy with another guest at the time so... More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The middle of last year I booked Sopwell House for a corporate event of 120 people due to take place toward the end of March. Running for two and a half days from Wednesday evening to close of play Friday it is one of our biggest events and therefore imperative that I get the venue right. Well I can honestly... More 

Was this review helpful? Yes
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you very much for your fabulous review of Sopwell House and for choosing us for your event, I will certainly pass on your rewarding feedback to the team. We really appreciate you taking the time to share your feedback and for highlighting so many positive aspects of your visit. We look forward to warmly welcoming you back... More 

Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I booked a one night stay to celebrate our 1st anniversary as we had got engaged at Sopwell House 3 years previously and had had the most amazing time. I booked the Executive Suite with a Spa package that included a 50 min treatment, we also had three meals included (dinner on the day of arrival, breakfast and lunch the... More 

Was this review helpful? Yes 3
Derek H, General Manager at Sopwell House, responded to this review

Dear Guest Thank you for taking the time to review Sopwell House following your recent stay and choosing to celebrate your anniversary with us, I am delighted that the team made you feel special and overall you had a wonderful stay. There are certainly elements you highlighted that could be improved however and I have shared these with the Spa... More 

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