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Clarion Collection Hotel St. Albans

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Ryder House, St. Albans AL1 1HG, England
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Clarion Collection Hotel St. Albans
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Clarion Collection Hotel St. Albans
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242 Reviews from our TripAdvisor Community

Traveler rating
    118
    95
    21
    5
    3
See reviews for
41
90
14
52
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

We arrived at noon to get ready for a wedding in the abbey and enjoyed toast and coffee while we waited for our room. Free parking beside the hotel was a plus. All the staff were very friendly and helpful. The room was comfortable and well appointed (but no bottles of water). Breakfast was excellent. The hotel is in a... More 

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Loughborough, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Date arrived: 27/05/15, dep: 28/05/15. The sat nav found the hotel perfectly. Parking is absolutely premium, so we had pre-booked a disability space ahead. Sure enough, the reservation bollard was in place at the side of the hotel. If this applies to you, you need to park in the allocated space, go to reception and pick up your permit and... More 

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UK
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A nice hotel, easy walk to city centre (although on a hill) and clean comfy rooms. Staff were friendly and helpful, our room was big and had everything we needed. Breakfast was a standard hotel buffet - nothing amazing but usual selection of cereal, pastries, cooked breakfast etc. I would recommend it and certainly stay again. Didn't take my five... More 

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CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear Sadie100 Thank you for your comments on your recent stay. I am pleased you enjoyed you visit and our excellent City Centre location. I hope you do come back and visit again with your family as we can offer family rooms and children under 12 stay free. We look forward to welcoming you back in the near future. More 

Kent, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel room was lovely, spacious with a large selection of toiletries. The beds were firm and the pillows were so large I only needed one. The hotel has a clean and modern feel despite being in an older building. The room had the standard tea, coffee, TV and even some biscuits. The staff were friendly and apologetic for delay... More 

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CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear Laura C Thank you for taking the time to review your recent stay. Please accept my apologies regarding the quality of the Room Service you received, I will discuss your comments with Night Team who where on duty. I am pleased you enjoyed the other elements of your stay and our central location. We do offer free car parking... More 

Kent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel with three friends in May 2015 for a local event. We didn't really go into the town as we were in the area to go elsewhere, but the hotel was very close to all the shops and restaurants. Room and bedroom was very clean and there was more than enough space for both of us... More 

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CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear Jade S Thank you for sharing you comments on your recent stay. Please accept my apologies regarding the issue with your Room Service, I will discuss your comments with the Night Team who where on duty on that evening. If wish you had stated your comments on check out regarding these issues as I would have liked to apologize... More 

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed for the second time in six months and find it to be very good value for money. Very central location within St Albans with easy access to restaurants, shops etc. rooms are bright, clean and quiet. Breakfast is a wholesome British breakfast. The only ding is parking understandably is difficult with limited space adjacent to the property and... More 

Was this review helpful? Yes 1
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear Paul G Thank you sharing you comments on your recent stay. I am pleased you choose to stay with us on your visits to the UK. Next time you stay, you can drop your bags off first at Reception, collect your parking permit and then move your car to the overflow if required. We look forward to welcoming you... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is in an excellent location, a stone's throw from the Cathedral. Staff are helpful and friendly. The rooms are spacious, beds extremely comfortable and bathrooms are stocked with very good quality toiletries. Other is a wide choice of breakfasts and the bar/ room service menu is not extensive but very good quality. There is also the option to... More 

Was this review helpful? Yes 1
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear Mr dmccord016 Thank you for sharing your views on your recent stay. I am very pleased to read that you enjoyed your stay and also our Hypnosis bed which adds to a comfortable night’s rest. We have recently changed our toiletries to L’occitane brand which are being enjoyed by all our guests. I hope you choose to stay with... More 

Gravesend, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay here regularly on business (my company's head office is nearby) and think the location near St Alban's Abbey and the historic city centre is a big plus. The rooms are recently refurbished, nicely decorated and good sized. Breakfasts good and staff friendly and helpful. A number of good restaurants nearby, including Café Rouge next door.

Was this review helpful? Yes
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear Peter K Thank you for taking the time to share your comments on TripAdvisor. I am pleased that you choose to stay at Clarion Collection St Albans on your regular visits to the area. Our Central location is a wonderful feature, close proximity to all the amenities of the area. We look forward to welcoming you back in the... More 

St. Albans, United Kingdom
Top Contributor
96 reviews 96 reviews
47 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Clarion as since moving away from the area, we come back regularly to visit various friends and relations and like to stay centrally for ease of access to the transport links. It has had a recent refurbishment of the public rooms, which are very nicely done. We were given a room on the second floor... More 

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CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear kimr96 Thank you for taking the time to review your recent stay. I am sorry to read your comments regarding the bathroom and window frame, I will endeavour to have our maintenance team rectify these issues at once. I am pleased however that our team members were friendly and efficient during your stay. We look forward to welcoming you... More 

Stourbridge, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Thoroughly enjoyed our stay at this hotel. The location is brilliant, right in the centre of St. Albans, handy for shops, with lots of pubs and places to eat nearby. The beautiful Cathedral is a couple of minutes stroll and it is also quite close to Warner Bros Harry Potter Studios. The staff are very friendly. The rooms, whilst not... More 

Was this review helpful? Yes
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear JKS-WMids Thank you for a wonderful comments on your stay. We love showing off our Crush Lounge with stain classed dome one of many features in our grade 2 listed building. Next time you come back to stay you can use the lounge for a coffee break. Our breakfast is sourced using local butchers and I think this really... More 

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