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Salisbury Arms Hotel

Certificate of Excellence
Fore Street, Hertford SG14 1BZ, England
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Salisbury Arms Hotel
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Ranked #2 of 4 Hotels in Hertford
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Marc G Ann Arbor, Michigan
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142 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ann Arbor, Michigan
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a perfectly pleasant stay at this downtown hotel. The room was comfortable and clean and the staff was attentive and accommodating. Great beer in the pub and an excellent breakfast. The hotel is centrally located and orientated in a way that minimizes the exposure to street noise. Great value for the money.

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been visiting the Salisbury Arms now for 13 years with work and am always disappointed in when I have to book an alternative hotel when in the area. I have always found the service to excellent, the staff friendly and the food to be good value. The rooms have all had a makeover in the last 18 months... More 

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1 review
2 of 5 stars Reviewed 1 week ago

Stayed at the Salisbury arms for one night good hotel in thecentre of town clean room the only thing that let it down was the young girl on reception when we checked in no greeting no information at all about the hotel we were handed the room card told what number the room was we had to ask how to... More 

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Potters Bar, United Kingdom
Top Contributor
94 reviews 94 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Due to working in town I have eaten in the restaurant often on work do's, can honestly say food is always top quality and good selection of meat, fish and veggie dishes. Sometimes you feel you should get a larger portion but the food is always of the highest quality. Pub has two bars, staff are usually very welcoming and... More 

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Hertford, United Kingdom
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Have eaten here many times both in the bar and the restsurant. Always tasty and of good quality at a reasonable price. Always a good selection from both the standard menu and the specials board. Friendly staff who are always attentive.

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19 reviews 19 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I go to this place regularly and the reason being was that the food was reasonably priced and the service excellent but having been the last few times over a 6 month period I've really noticed its slipped. The whole point to be there was to feel at home and looked after but these days there is hardly any staff... More 

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McMullens1827, Manager at Salisbury Arms Hotel, responded to this review

Dear EssexBib1959, Thank you for your feedback. We are sorry to hear of your disappointment and unsatisfactory experience, and would like you to contact Sharon (the Manager) on 01992 583091 or email SalisburyArmsHotel.Hertford@McMullens.co.uk at your earliest convenience to discuss your visits. The team strive to improve service and maintain high standards, so feedback like yours is required to do so.... More 

London, United Kingdom
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at Salisbury Arms Hotel for one night only with breakfast included on business. The room was fine with complimentary tea, coffee and biscuit. The single room was a bit small but not to the point where I felt uncomfortable.The only thing was the rooms weren't very quiet and you could hear people and their conversations walking past the... More 

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17 reviews 17 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My partner and I enjoyed our stay at the hotel. Rooms were ok, clean and tidy, bed was a tad uncomfortable and would have been nice if it we're a king size.... Reception service was fine and easy with a nice welcome from the young lady, the older lady could have done with learning how to smile and communicate with... More 

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Tampa, Florida
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were only able to spend one night in Salisbury due to time constraints, so we will definitely return and certainly stay at the Penbroke Arms. Such an attractive hotel with service that was outstanding---from the reception staff to the waiters--everyone was exceptionally accommodating. We had dinner in their dining room which was delicious as well as a great breakfast... More 

Was this review helpful? Yes 1
Collingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Excellent hotel, room was great for single occupancy and the hotel staff were knowledgable about gluten free requirements. I would definitely recommend and use again. Hearty breakfast all gluten free.

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