I Love this hotel. The bathrooms could do with updating but hey. I love all of the old antiquities in the corridors, the big comfy sofas in the lounge. The staff are always friendly professional and helpful. We can always get drinks served to us in the lounge after hours. You just need to ask the member of night staff... more

Plus Points - Good location. Bad Points... -The hotel is as old fashioned and tired as the Mappa Mundi. - The floorboards were so noisy it was almost unbelievable - my room had blood on the walls and ceiling - my bathroom was just filthy - the bathroom had halogen lights hanging loose from the ceiling... Surely a health and... more

I wouldn't completely condemn this hotel, however it really is pretty average. The internet rate was good at £50 a night, but we then paid an extra £10 per person for breakfast which was fairly ghastly (those nasty "hot" breakfast buffets in stainless steel containers with lids - bacon overcooked, scrambled eggs - urghh! in fact everything at breakfast was... more

The location is good, just over the road from Hereford Cathedral. This is an old fashioned hotel full of wood panelling and display cases of bargain handbags – nothing plastic at all. The bedroom floors creak alarmingly (well, that might be regarded as an anti-burglar feature!). The plumbing is bizarre - you can have a shower at just above frozen... more

arrived at the hotel, found it very dated and in need of refurbishment. staff were not very friendly after we discovered we had been over charged. we went to our room to discover that it had not been cleaned there was alcohol bottles everywhere the room was very smelly and dirty ( we have a 10 week old baby) we... more

Stayed here on Business so never really spent much time in the rooms, however there was a bit of updating needed and the shower did run really slowly, didn't fancy a bath as there was stains in the bath. I had breakfast one day but left the hotel too early the other two days and I thought it was fine,... more

This is a lovely dated hotel, ok so the showers were poor, but the rooms were clean & the staff were friendly. Breakfast was ok, but with the hotel being in the centre of Hereford, there were plenty of Restaurants too choose from. I can;t see what pipsyuk was complaining about... he was in our party, he always likes to... more

I kid you not, this has got to be the most awful hotel I have ever stayed in. I travel alot with my job so have stayed in various quality establishments, but none have ever been like this. My room was in a disgusting state; it was cold, the wallpaper and paintwork was extremely tatty, the TV was a tiny... more

Arrived late and starving. Asked to see menu, to be told that the restaurant had closed down until further notice and it was a room service only. The food was very nice but a hotel without a restaurant that opens? Room very shabby and all the staff were obviously not enjoying their work. Rang down to night porter sometime later... more