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All 16 Hereford hotels

Merton Hotel

28 Commercial Road, Hereford HR1 2BD, England
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Merton Hotel
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47%
Ranked #13 of 16 hotels in Hereford
A recent review
3 of 5 stars Reviewed August 14, 2013
  • Reviews (51)
  • Photos (4)
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  • Room tips (13)
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51 people have reviewed this hotel

Traveler rating
    9
    14
    17
    7
    4
See reviews for
5
18
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Lancashire
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 11, 2013

A colleague and I arrived at around 8.30pm - the kitchen was closed and the bar offered only crisps and peanuts. There is no lift so we carried our cases up the stairs to our rooms - no porter in evidence and I don't know what you'd do if you have mobility difficulties; the decor is old and dated and... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 14, 2013 via mobile

Needs a makeover, particularly the bedrooms. Decent location though and an okay breakfast. Not good value for money at nearly £70/night especially as there is no car parking at the hotel. Won't be returning there in a hurry.

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Stafford, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 13, 2013

I stop at the Merton approx every month as it is excellently located for my work and I have always had great service there. Granted the rooms are dated and I have never seen so much woodchip wallpaper since the 70s but the rooms are clean the service is great, the showers are hot and everyone is friendly so for... More

Was this review helpful? Yes 1
Rugby, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2013 via mobile

Popped in here with my six year old to have a bowl of chips and a drink before we went to the cinema. They did not take cards unless over £5 so we placed our order then walked to the closest cash point to get cash out to pay. It was old fashioned inside and well worn in, and quiet... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2013 via mobile

The room was cleaned to a high standard equipped with everything I would need. Friendly and helpful staff eager to assist. Two minute's walk to the train station. english breakfast was superb! A very pleasant stay.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2013

I stayed at the hotel for a week due to work purposes and I must say I was very highly impressed with the hotel coming to me as a recommendation from a friend. The rooms were equipped with everything you could need,cleaned to a high standard...the food divine and very reasonably priced with a bar serving a good selection of... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 4, 2013

Arrived on a Friday afternoon and room was ready although we arrived a little earlier than we said, Room was nice and just what we required for the weekend,we were on the top floor at the front of the building over looking the main street, the only thing i would say is it does get noisy when the pubs and... More

Was this review helpful? Yes 1
Wirral
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 25, 2013

Following a serious accident on Holiday in Ledbury my Father was rushed to Hereford Hospital. After travelling 3 hrs to be with him, we provisionally booked two rooms @ Merton as we were not sure whether he would be transferred to another hospital or not. Upon finding a skull fracture & subdural hematoma (brain bleed) he was airlifted to Coventry... More

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Trevor08, Owner at Merton Hotel, responded to this review

This person has NEVER stayed at this hotel. From their story above you can see that we reduced their cancellation fee by 50% even though they did not show up without notice. The comments with regards to "laughter" and the story about an Email are pure fiction. More

Coventry, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 24, 2013

Well what a mixed place this is, the front is tired looking and dated, its more run down b&b than hotel. The staff were good very helpful and friendly offering great service. On arriving in the room, I found it incredibly dark, the surfaces were dusty, and there were hairs on the bathroom tiles, the outside window had a cracked... More

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Conwy
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 22, 2013

The main thing going for the hotel is its proximity to the railway station. Hereford does not have many good places to eat and with hindsight I would have had an evening meal at the hotel which did offer a good choice. Room a bit basic and on the small side; staff seemed friendly enough, Could do with more non-cooked... More

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Additional Information about Merton Hotel

Also Known As:
Merton Hotel Hereford
Address: 28 Commercial Road, Hereford HR1 2BD, England
Location: United Kingdom > England > Herefordshire > Hereford
Amenities:
Restaurant
Hotel Style:
Ranked #13 of 16 hotels in Hereford
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
City centre hotel close to public transport and local attractions ... more   less 
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Amenities

Restaurant
Official Description (provided by the hotel)
City centre hotel close to public transport and local attractions ... more   less 
Number of rooms
15

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