Visited Norton Park for Easter Weekend and had a very relaxing couple of days. ALL the staff from booking in to checking out couldn't do enough for us. There are walkways between the main building and the accommocation blocks but they aren't open and are very short. Our room was very well presented, no bath but we used the spa... more

We stayed for 2 nights and our deal included dinner in the restuarant on the first night. The menu was a bit limited and the pork cutlet I had was slightly over cooked and dry. My husband had the salmon which was a lot nicer. Breakfast was plentiful but the black pudding was over cooked both mornings. That said, the... more

Booked the lovely looking Deluxe room shown in the photo on the QHotel website? Ready to relax in that wonderful luxury in the Manor House? Think again, as we had to this weekend. The room shown is a Feature Deluxe - struggling to find that on the website? Not your fault, it isn't mentioned. Imagine our disappoinrtment when we climbed... more

It could be a great hotel but it's let down by the uncaring staff; from checking in to leaving I did not meet one person who had any interest in me as a customer. Breakfast was canteen-like buffet. Rooms are newish but can be 15 minutes away from reception through unheated corridors with open sides. Signs are unclear so it... more

I stayed there valentines weekend with my girlfriend organising a back massage on the second day just to ensure i got those extra brownie points. I had done my homework and checked out this site and was slightly put off by the reviews - but i still decided to check it out anyway. I am glad I did. The hotel... more

My husband and I stayed here on their Winter Special rate which included 2 nights, 2 breakfasts and 1 dinner for £128 per room. We do not have a single complaint about this place. We both felt the stay at this hotel was worth a lot more so were very happy with the deal that we got. The place looks... more

Stayed at this hotel for a function. Great location, good standard of decor etc and very well kept for 4 stars. However, the general level of service was appalling, many many issues from drinks not arriving when ordered to 60min wait for breakfast in the morning. Hotel are aware that they have issues and are working on them. Would I... more

We book Norton Park from an advert which I seen in a local paper. We made the reservation in January and we had a special offer rate, which was non refundable. As it was for a Birthday the non refundable rate was perfect. Unfortunately this was the week of the worst snow we have had in 20years. I called the... more

My partner and I have just returned from a one night stay at the Norton Park and found it somewhat average. The room was well furnished, but very small. The reception staff were not very helpful and they made us feel uneasy as we checked in. We were expecting the standard warm and friendly welcome, but sadly this was not... more