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The Winchester Hotel & spa

Certificate of Excellence
Worthy Lane, Winchester SO23 7AB, England (Formerly Winchester Moat House)
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1 room 1 adult
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The Winchester Hotel & spa
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1,279 Reviews from our TripAdvisor Community

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2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely staff, obviously well trained. Afternoon tea was a disappointment, cakes unappetising and dry, bread slightly stale. Staff apologetic and did give us a discount. Our room , 137 was unfortunately over some sort of ventilation which was incredibly noise at night, so DONT stay in that room. ESPA facial was the best I have had. Spa ladies just about... More 

Helpful?
Thank Andrea L
Crawley, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked a Sunday spa special through their website as an Anniversary treat. On arrival we were early but it was made very clear rooms would not be available until 2pm. Our plan was to have lunch first anyway, but it did feel as we had inconvenienced reception. Lunch in the bar area was lovely enough, plenty of it and... More 

Helpful?
Thank DancingQueen71
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Booked what we thought was going to be a suite but what we got was a room with a sofa! We did complain to the hotel and received a £25 refund on a £270 room but won't ever stay again. Overpriced and very small. Have stayed in better hotels for a cheaper price. They Winchester Royal is definitely head and... More 

Helpful?
Thank Louise H
Southampton, United Kingdom
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a wonderful anniversary here, the staff was helpful and welcoming. The spa was not the biggest, but the treatments are definitely worth trying. On the downside, the spa and the rest of the hotel seem to be 2 really separated entities. When going to the spa, you have to give them guarantees as if you were coming from... More 

Helpful?
Thank Simone Z
PAE044, General Manager at The Winchester Hotel & spa, responded to this review

Dear Guest Thank you for your LOVELY review of The Winchester Hotel and Spa. We are so pleased that you enjoyed your stay with us and hope to be able to welcome you back again very soon. Paul Eaves General Manager More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

had a really great time here 👍staff always helpful and polite ,great food,great bar and despite de size of the bath the club kingsize room is comfortable and clean my number 1 recommendation if you're going to winchester as you have everything minutes away from the hotel

Helpful?
Thank Thiago A
PAE044, General Manager at The Winchester Hotel & spa, responded to this review

Dear Guest Thank you for your GREAT review of The Winchester Hotel and Spa. The team will be absolutely thrilled and we all hope to be able to welcome you back to stay with us again very soon. Paul Eaves General Manager More 

Bath, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The sprawling municipal car park at the front can be a little off putting. But don't be deterred. The reception staff were universally helpful. The rooms are modern and well furnished. We and 2 other couples with us were upgraded to club rooms on the 3rd floor. A bit confusing to find but made a good deal even better. We... More 

Helpful?
Thank BarryinSomerset
PAE044, General Manager at The Winchester Hotel & spa, responded to this review

Dear Guest WOW - what a FANTASTIC review and on behalf of all the team at The Winchester Hotel and Spa I would like to thank you sincerely for your praise. I am pleased that staff from all areas of the hotel impacted positively on your staff and we hope to be able to welcome you back again very soon.... More 

London
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel in August 2015. The staff were so friendly and welcoming and the room was lovely. The bar was a little pricey though. They do also host lots of weddings on the weekend so be wary of those as the guests spill everywhere. The hotel is a 15 min walk down the hill in to Winchester... More 

Helpful?
Thank Stacemeister
PAE044, General Manager at The Winchester Hotel & spa, responded to this review

Dear Guest Thank you for your SUPER review of The Winchester Hotel and Spa following your recent stay with us. I do note that next time you visit Winchester you would prefer to stay somewhere "Olde Worlde" (which is something that we are not) and I wish you a super return visit to our beautiful City. I am also pleased... More 

Knoydart, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I recently booked the Diamond suite for her birthday. The room was perfect. We had a welcome letter from the hotel management team and all the amenities we could hope for. Dinner in the hotel's restaurant was fantastic and the service was great. My wife really enjoyed two different treatments in the spa and I made use... More 

Helpful?
Thank MattyMoFoSho
PAE044, General Manager at The Winchester Hotel & spa, responded to this review

Dear Guest Thank you so much for choosing The Winchester Hotel and Spa as the hotel to use to celebrate your Wife`s Birthday. I am delighted that you enjoyed your stay in our Diamond Suite, one of three Suites available for overnight stays at the hotel. I am equally pleased that you both enjoyed your use of our Spa -... More 

London, United Kingdom
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one Saturday night in January. The reception staff were wonderful and really friendly. The spa area was nice - no super spa but that is not the cost level of the hotel so we were really happy with what there was. The room and bathroom were nice and the hotel was very quiet at night which was... More 

Helpful?
Thank Celia P
PAE044, General Manager at The Winchester Hotel & spa, responded to this review

Dear Guest Thank you for your recent review. Whilst I am delighted to note that you enjoyed your stay and found our staff to be helpful and welcoming I am sorry that you did not feel the bed in your room was commensurate with a four star hotel and am equally sorry to note that you did not enjoy your... More 

Portsmouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is very well located, just 10min walk from Winchester. Its modern and very clean. The food at breakfast was good- but incredibly crowded and noisy. sitting in the lounge area was a good move and considerably quieter than the buffet area. Bedroom and bathroom were very compact but clean. And the health club really was tiny! And very busy.... More 

Helpful?
Thank ALHSAO
Questions? Get answers from hotel staff and past guests. Ask a question

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