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The Winchester Hotel

Certificate of Excellence
Worthy Lane, Winchester SO23 7AB, England (Formerly Winchester Moat House)
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The Winchester Hotel
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992 reviews from our community

Traveler rating
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104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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Chester, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a great hotel and the staff should be really proud of themselves, they are always welcoming and friendly and nothing seems too much trouble. Rooms are spotless and comfortable and the bar / social area is great... or if you don't want to stay in the hotel it's an easy 10 minute walk into the town... my one... More 

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London, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

Just trying to book a room at this hotel has been challenging. The website that appears legit crashed when I tried to make a booking, the contact number on the website directed me to someone with limited English.(apparently its run by Expedia) I called the hotel reservations directly to book 2 double rooms for one night. My email reservation confirmation... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is amazing! We received a free upgrade upon arrival which was a bonus! The room was absolutely beautiful, like nothing I've ever stayed in before. If you are looking to impress, or like to stay in luxury then this hotel is for you. Haven't got a bad word to say about it.

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Fleet, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed for one night in March. I was a student at the university so came back for a catch up with old friends. The hotel has a lovely entrance/ lobby. From what I saw, the whole place was very clean and our rooms were perfect for what we needed. There was no noise from other guests. The location is great... More 

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Exeter, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Sadly only able to spend one night at this lovely hotel ( second visit ). Everything is well thought out and beautifully presented. Food was excellent, room lovely, staff helpful and friendly. No time to wallow in the spa pool but maybe next time.

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Edgware, United Kingdom
Top Contributor
57 reviews 57 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed there on business and the rooms I booked for myself and colleagues were magnificent. I have travelled the world and have never had such a luxuriously appointed room. I had a suite where I entertained my guests and everything was fantastic. The food , dinner and breakfast were also excellent with a good selection to choose from. Car... More 

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Western Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived and could see only one table occupied in the restaurant. We were acknowledged but then left waiting for about 5 minutes maybe longer. We were shown to the table, I told the waiter we had booked a table for afternoon tea. We were left waiting 10-15 minutes, at which point the waiter came back with a pot of... More 

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PAE044, General Manager at The Winchester Hotel, responded to this review

Dear Guest I am very sorry to learn that your visit to the hotel did not meet your expectations. I have discussed this matter at length with my senior team here with a view to making all necessary improvements and your feedback has been very useful to us. Paul Eaves General Manager More 

Worcestershire
Contributor
17 reviews 17 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Very enjoyable two night stay. This was our first time in Winchester and really pleased with our choice of hotel. Absolutely lovely hotel and very nicely placed in centre of Winchester so we could leave the car behind for 2 days. Found the council car park in front of the hotel better value than the hotels own car park. Stayed... More 

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PAE044, General Manager at The Winchester Hotel, responded to this review

Dear Guest Thank you so much for your GREAT REVIEW of The Winchester Hotel and Spa. We are particularly delighted to note your comments in relation to the helpful and friendly service you received from the team here. This is absolutely what we aim to deliver. We are all so pleased that you enjoyed your stay with us and very... More 

Reading, United Kingdom
Top Contributor
70 reviews 70 reviews
23 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked to stay at this hotel for Mother's Day (bed and breakfast, 3 course meal, bottle of wine and late check-out - £99!) Twin room was very comfortable, clean and warm, bouncy beds and complimentary bottled water in the fridge. We briefly used the spa facilities (sauna, steam room and jacuzzi) The pool is very small, so only good for... More 

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PAE044, General Manager at The Winchester Hotel, responded to this review

Dear Guest Thank you so much for your FANTASTIC REVIEW of The Winchester Hotel and Spa. We are so pleased that you enjoyed your stay and hope to be able to welcome you back again soon ---- and certainly before Mother`s Day 2016 ! Paul Eaves General Manager More 

London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went for my husbands birthday..service was good the hotel provided a free upgrade an a bottle off wine in room for his birthday my husband was delighted staff were informative and friendly. Pool..gym and spa was very relaxing gym well equipped. Breakfast was great lots if variety staff very at tentative an evening meal was gorgeous! ! We had a... More 

Was this review helpful? Yes
PAE044, General Manager at The Winchester Hotel, responded to this review

Dear Guest Thank you so much for your recent review of The Winchester Hotel and Spa following your visit to us. We are delighted that you enjoyed your stay and look forward to welcoming you back very soon. Paul Eaves General Manager More 

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