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All 11 Winchester hotels

Mercure Winchester Wessex Hotel

4.0 of 5 Hotel   |   Paternoster Row, Winchester SO23 9LQ, England
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Ranked #9 of 11 hotels in Winchester
A recent review
5 of 5 stars reviewed 3 days ago
Peter S Uk
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751 people have reviewed this hotel

Traveler rating
    150
    310
    178
    67
    46
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
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English first
Uk
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent room with a fantastic view of the cathedral. We chose the hottest day of the year and although a fan was provided, air conditioning would have helped us to sleep a little better. The service was excellent and breakfast one of the best we'd had in years. Restaurant also had a beautiful cathedral view. Location in Central Winchester caused... More

Review collected in partnership with Accorhotels.com

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WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear Peter S, Thank you very much for your very positive review following your stay at Mercure Winchester. Your very kind comments are much appreciated by the whole team and the recognition of them doing a job well done is a great motivator to them all. We are all delighted that you would recommend us to anyone looking to stay... More

Exeter, United Kingdom
Top Contributor
81 reviews 81 reviews
45 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here recently after a trade day out at Farnborough Air Show, check in was fairly speedy and the lady was very nice and courteous, it was very hot and I was expecting air con in the room but we had to settle for a desk fan which I have to say was very good, kept the room cool all... More

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WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear Bigbird1334, Thank you very much for posting a review. I am delighted that despite the hot weather the fan in the bedroom kept you cool at night and you had a good nights sleep in as comfy bed. For future reference our Privilege Rooms do have airconditioning as standard which me be worth considering on you next visit to... More

Maidstone, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a week ago with a work group Although some say the hotels decor is a little dated, I liked the traditional style of the rooms which have far more character than some of the more modern soulless hotels these days. The view from mine across to the beautiful cathedral was stunning. In fact it felt as though we... More

Was this review helpful? Yes 1
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear Mimi G, Thank you very much for letting us know how much you enjoyed the hotel for its magnificant views, characterful bedrooms and proximity to all that the city of Winchester has to offer. I am sorry that the team failed to explain the issue with the boiler and did not offer an apology at the time for the... More

St. Neots, United Kingdom
Top Contributor
74 reviews 74 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

A corporate style hotel, we were upgraded on arrival to an executive room (on a par with premier inn in style and comfort). Customer service at reception was very good. Lady cleaning rooms in morning friendly. Free WIFI, TV, desk, chair, comfy chairs, twin beds, wardrobe, spare towels. Bathroom and room clean and comfortable. Didn't take breakfast in morning as... More

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WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear RobParker, I am delighted to hear that you had a quiet and comfortable stay with us and found the team members you came across to be friendly with good customer service. Glad to hear that we were in a position to upgrade you and that everything in your room was in good order. We hope to see you again... More

Wakefield, United Kingdom
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Firstly don't be put off by some of the recent reviews regarding no hot water. This was a very short term problem! The hotel is a hideous 70s style planning nightmare from the outside but it is in a wonderful location right in the City centre adjacent the cathedral. Paying a but extra for a cathedral view seems worth it... More

Was this review helpful? Yes 1
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear LizG10959, Thank you very much for you understanding regarding the hot water issue please accept my apologies. We were very fortunate that this isolated incident was rectified as quickly as it was. On a positive note I was pleased to hear that you enjoyed your stay and appreciated our great city centre location being adjacent to The Cathedral. I... More

Kent, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Beautifully LOCATED near the cathedral and high street Breakfast buffet was beautifully presented. .We feels the car park shoud be free for customers only.The bed was comfortable and room was clean and we enjoys our stay.

Review collected in partnership with Accorhotels.com

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WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear SarahT, Thank you very much for letting us know that you enjoyed your stay in a clean and comfortable bedroom. Delighted that you enjoyed our well presented breakfast. We think that it is second to none. Hope to see you soon. KInd regards, William McWilliam More

Liphook, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is an ordinary chain hotel, unremarkable breakfast but great location. They don't tell you they charge £10 to park until you arrive but the public car park right next to the hotel car park is free from 1800-0800. The rooms are not air conditioned. We had no hot water for our stay. The staff were not bothered and... More

Was this review helpful? Yes 1
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear Lara C,Please accept my apologies for the poor communiction by the team regarding the problem with the hot water during your stay. I can assure you that we have reviewd our procedures to ensure that this will not be the case in the future and that every guest is spoken too and offerred the appropriate apology and recompense for... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Iam here at the moment on my second night and have not had hot water since we got here. The boiler is apparently broken but there was NO letter of apology in our room when we got back after a long day. So I suppose another cold shower tomorrow. Breakfast in the room this morning was bland and no salt... More

Was this review helpful? Yes 1
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear franclarke, In the first instance please accept my apologies for the issues you experienced during your stay. In particularl, I am sorry that the team did not keep you informed regarding the hot water as I believe that everything was up and running prior to your return on the second evening of your stay. I have also spoken to... More

Worcester, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed the weekend 11-13 July, nice location, expensive for what it is, friendly staff, free wi if, would stay again, breakfast was a bit boring and not very warm and the Coffee was awful, room was nice and clean but had to pay extra for a Cathedral view which was nice.

Was this review helpful? Yes
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear rangers502, Thank you very much for posting a review. Pleased to hear that you would stay with us again. I sincerely hope you do. I am concerned to hear that breakfast and coffee were not to our usually high standard. Please accept my apologies and assurance that the team are looking in to your comments .Kind regards, William McWilliam More

Chester, United Kingdom
Top Contributor
66 reviews 66 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights during some very hot weather. Unfortunately, the hotel was very full and so could only have a "small double" for the first night then was able to move into a larger room with better facilities. The hotel is very well located right in the heart of city, next to the Cathedral, Shops and Restaurants.... More

Was this review helpful? Yes
WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear MarkR, Thank you very much for reviewing your stay. I am sorry that we could not offer a larger room for the first night of your stay, but pleased that we were able to move you on the second night to room that you found superb .I apologise for the delay you experienced at check in and have asked... More

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Additional Information about Mercure Winchester Wessex Hotel

Address: Paternoster Row, Winchester SO23 9LQ, England
Phone Number:
Location: United Kingdom > England > Hampshire > Winchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Winchester Wessex Hotel 4*
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Also Known As:
Mercure Wessex Winchester Hotel Winchester
Accor Wessex Winchester
Mercure Winchester

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Amenities

Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#6 Business Hotel in Winchester #8 Luxury Hotel in Winchester
Hotel Class
Official Description (provided by the hotel)
4 star hotel with 94 en suite rooms, many with views of the Cathedral. Ideal for visiting Winchester Cathedral, the steam railway and zoological park. Easily accessible via the M3, 15 miles (24 km) from Southampton Airport, 1 mile from Winchester railway station and a 1 minute walk from the coach station. Features five airconditioned conference rooms for up to 100 delegates, Walkers At The Wessex restaurant, Kings Lounge, 24 hour room service, pay parking as well as use of the nearby leisure centre. ... more   less 
Number of rooms
94

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