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All 24 Southampton hotels

Holiday Inn Express Southampton West

3.0 of 5 Hotel   |   Adanac Park, Southampton SO16 0YP, England
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Ranked #18 of 24 Hotels in Southampton
A recent review
5 of 5 stars Reviewed May 23, 2013
Bernie345 Estes Park, Colorado, United States
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461 reviews from our community

Traveler rating
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    36
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Southampton West
See the most recent reviews
Estes Park, Colorado, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2013

We were booked on a cruise and found this hotel. The room and bathroom are compact but clean. Very helpful staff--from the General Manager to the front desk. Dinner choices basic but well prepared and delivered with quick service. Able to order pier transportation right from the lobby from local cab company--on time and very reasonable. Overall, an excellent pre-curise... More

Was this review helpful? Yes 1
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this review

Dear Bernie, Thank you very much for providing us your valuable feedback following your stay at the holiday inn Express Southampton west. I was pleased to hear that you enjoyed your stay. We will look forward to welcome you again. Kind Regards Rajat Verma More

Manchester, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2013

We stayed at the southampton west holiday inn express for two nights in may and it was excellent value for money.we were visiting paultons park and the location was ideal. As we arrived we were greeted in a friendly manner and the staff were helpful.the room was very clean and functional although the bed was softer than we're used to.... More

Was this review helpful? Yes
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this review

Thank you very much for providing us your valuable feedback following your stay at the holiday inn Express Southampton west. I was pleased to hear that you enjoyed your stay. We will look forward to welcome you again. Kind Regards Rajat Verma More

Ryde, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 20, 2013

For a three night stay (including Friday) we paid £213 for the room, including buffet breakfast. This was excellent as the B&B's in Southampton were way over this. Easy to find and with lots of free parking (I think it's a con having to pay to park at hotels) and the check-in staff were friendly and helpful. Very clean and... More

Was this review helpful? Yes
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this review

Thank you very much for providing us your valuable feedback following your stay at the holiday inn Express Southampton west. I was pleased to hear that you enjoyed your stay. I am Pleased to inform you that we are in a process of converting one of the conference room into a Business Lounge area to provide even better service. We... More

Torquay UK
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 19, 2013

Very much what you expect from a Holiday inn Express. Room was clean, reasonable bathroom, bed ok but not as good as a Premier Inn. Easy to find just off the motorway into Southampton - no amenities etc nearby. Breakfast a bit manic - even though it is a limited breakfast it could have been laid out better.

Was this review helpful? Yes 1
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this review

Thank you very much for taking time to post your comments following your stay at the Holiday Inn Express Southampton. I am Pleased to inform you that we are in a process of converting one of the conference room into a Business Lounge area to provide even better service. We will look forward to welcome you again. Kind Regards Rajat... More

wrexham
Contributor
12 reviews 12 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 15, 2013

Stayed here for 2 nights for a gymnastics competition nearby. Great value £57 per room per night for all 4, including breakfast. Rooms are small, but clean and have all you need for a short stay break. Bathroom spotless and very functional. The bar, restaurant area is small but again clean, televison for those that need one, all in all... More

Was this review helpful? Yes
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this review

Dear Carton, It has been very motivating for my team to read such a nice comment by you. I was pleased to hear that you enjoyed your stay. We will look forward to welcome you again. Kind Regards Rajat Verma More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 11, 2013

This hotel was easy to find, but in the middle of no where. we checked in quickley, and went to our room. i had 2 rooms booked as i also had friends over. the rooms dont have AC, the windows do not open enough to let in air, but there is a noisy fan if you need it. they do... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Southampton West, responded to this review

Dear Stainless-Steele, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Exeter, United Kingdom
Top Contributor
108 reviews 108 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed May 11, 2013

We have just spent the night at this hotel before embarking on a cruise. It's location was ideal being just a short way from the motorway and just of the road leading down to the docks. The car parking was very good and free. The reception staff very friendly. Our room was standard practical and clean and very quiet which... More

Was this review helpful? Yes
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this review

Thank you very much for providing us your valuable feedback following your stay at the holiday inn Express Southampton west. I was pleased to hear that you enjoyed your stay. I have personally shared this comment With my team and recognised Paul for doing a great job. We will look forward to welcome you again. Kind Regards Rajat Verma More

Truro, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 10, 2013

Four is being generous, this is because I never expect much from this type of hotel, other than a clean room, reasonable bed and food that is edible. I had booked this hotel as something cheap and cheerful to over-night before catching a morning ferry to the IoW. The car park is sensibly positioned, the room was clean and larger... More

Was this review helpful? Yes
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this review

Thank you very much for providing us your valuable feedback following your stay at the holiday inn Express Southampton west. I was pleased to hear that you enjoyed your stay. We will look forward to welcome you again. Regarding Internet offers, I am pleased to Inform you that from July 2013, all our Priority Club/IGH Reward club members will benifit... More

Cornwall
Top Contributor
211 reviews 211 reviews
94 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed May 10, 2013

Stayed here for a couple of nights on business. I usually book hotels from IHG group as the points are worth having for free personal stays. This particular hotel really is average. Location is good by being so close to the motorway but very noisy. My window catch was broken so I couldn't even close the window tight. Breakfast was... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Southampton West, responded to this review

Dear Newquaygreen, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, We’re sorry we fell below your expectation regarding breakfast selection. We will address this point. I assure you the feedback of our hotel will be reviewed... More

royston hertfordshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 10, 2013

Stayed 9th May 2013. Not a great experience. Initially service was ok and friendly enough, went to the room to find the sofa bed made up for our 2 and 4 year old had sharp metal railings and we had to use pillows and cushions to ensure they didn't hurt themselves. We asked regarding dinner as only a limited provision... More

Was this review helpful? Yes 1
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this review

Thank you for staying with us and leaving such a detailed review. I am sorry you found some aspects of our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. If there is anything we can do to make your next stay more... More

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Additional Information about Holiday Inn Express Southampton West

Address: Adanac Park, Southampton SO16 0YP, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Southampton West 3*
Number of rooms: 105
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Also Known As:
Holiday Inn Express Southampton West Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn

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