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All 23 Southampton hotels

Holiday Inn Express Southampton West

3.0 of 5 Hotel   |   Adanac Park, Southampton SO16 0YP, England
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Ranked #18 of 23 Hotels in Southampton
A recent review
4 of 5 stars reviewed 1 week ago
RIGGSY666 London, United Kingdom
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440 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
135 reviews 135 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff were friendly and helpful.We only stayed one night for a wedding about 10 miles away.Room was clean and new looking.Very nice.Great location to get back on motorway too.Would use again if needed.

Was this review helpful? Yes 1
GeneralManagerSW, Manager at Holiday Inn Express Southampton West, responded to this review

Thank you for your recent review and for staying at the Holiday Inn Express Southampton West. I am very pleased that you both had a great stay with us and i hope to see you back soon. Kind Regards More

London, United Kingdom
Top Contributor
134 reviews 134 reviews
52 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 1 week ago

Used the direct booking line which was not a good experience. Arriving at the hotel the staff were welcoming and pleasant as they were throughout my stay. The room was standard, clean and fresh but one complaint if I had one would be the uncomfortable pillows. Yes there was a choice - but a choice of uncomfortable pillows is no... More

Was this review helpful? Yes 1
GeneralManagerSW, Manager at Holiday Inn Express Southampton West, responded to this review

Thank you for taking the time to review your recent stay with us at the Holiday Inn Express Southampton West. We appreciate all our guests taking the time to give us feedback after they have stayed with us, this enables us to make the necessary improvements to ensure we keep to the high standards of service our guests expect from... More

Scunthorpe, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for business stop over before meeting the next day. Freindly staff good welcome, clean tidy room, wifi included even in the rooms, free breakfast. Simple but everything you need for a good nights sleep and to get you ready the net day.

Was this review helpful? Yes 2
GeneralManagerSW, Manager at Holiday Inn Express Southampton West, responded to this review

I would like to thank you for choosing to stay with us and taking your time to post such a lovely review. We are delighted to hear that you had a great stay with us and I hope that we can welcome you back again in the near future. Kind Regards More

Ryde, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is probably our fourth stay here and it's still pretty good. It's easy to get to, has plenty of free parking and best of all the breakfast is included. I did three nights for an average of £87.33 per night, you won't get anywhere near that rate in the B&B's in Southampton. Yes, the evening food offer is a... More

Was this review helpful? Yes 3
GeneralManagerSW, Manager at Holiday Inn Express Southampton West, responded to this review

Thank you for taking the time to write such a lovely review from your recent stay with us. It is great to read such positive comments and that you enjoyed all aspects of your stay. We do hope we will have the opportunity to see you again in the near future should your travels bring you down to Southampton again.... More

Chesterfield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed here before our cruise. Children had to sleep on a very lumpy sofa bed and they have no play areas inside or out for children also they only do adult meals in the restaurant so if you have children you have to go out to eat. Think this hotel should be advertised as Adult only. We were so... More

Was this review helpful? Yes 1
GeneralManagerSW, Manager at Holiday Inn Express Southampton West, responded to this review

Thank you for taking the time to share your experience with us. Its disappointing to hear we did not deliver in all areas on this occasion and we were unable to meet the needs of you and your family for an enjoyable stay. Please be assured that your comments are highly valuable to us and will assist us in our... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A cheap and no frills "motel". Lighting in the rooms is LED type and way way way too dim - Its depressing. Breakfast very basic and you really need to go out for an evening meal. Would rather pay a bit more and get something more friendly.

Was this review helpful? Yes
GeneralManagerSW, Manager at Holiday Inn Express Southampton West, responded to this review

Dear N2612WX Thank you for taking the time to review our hotel after your recent stay with us, we appreciate all our guests sparing the time to share their experiences with us as it enables us to make the necessary improvements to ensure we attain to the high standards of service our guests expect from us. It is disappointing to... More

Swansea Wales UK
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently stayed here prior to sampling the queues at Peppa Pig land. Was very easy to find as was just off the Motorway and very convenient for the trip to Peppa Pig land. We had a family room which consisted of a double bed and a sofa bed. The sofa bed was very hard. It was fine for my 3... More

Was this review helpful? Yes
GeneralManagerSW, Manager at Holiday Inn Express Southampton West, responded to this review

Dear matt_swansea_uk Thank you for staying with us and taking your time to post this review. I am sorry for the shortfalls you have experienced in your room and I am delighted to inform you that all our sofa beds being changed at the end of October. We really value your feedback and aim to provide the best night's sleep... More

doncaster
Top Contributor
91 reviews 91 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A lovely clean hotel with wonderful helpful staff, they were all on duty and willing to help each other and help the guests,. Great they allow you to have food delivered from local take always, very close to the port.... Would visit here again, came here 3 years ago...

Was this review helpful? Yes 1
GeneralManagerSW, Manager at Holiday Inn Express Southampton West, responded to this review

Dear AnnieDoncaster Thank you so much for staying at the Holiday Inn Express Southampton West and for taking the time to share your experience. I am delighted that our team looked after you so well, which is what we always strive so hard to do. We look forward to continuing to deliver great service on your future stays and hope... More

Southern Thailand.
Top Contributor
51 reviews 51 reviews
30 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were looking for a brief night's stopover to break a long journey, heading Westward. In this respect the hotel fulfilled our basic expectations, being just of the M27, but as a resort stopover, it would be a disappointment to many I feel. The hotel staff though friendly enough, all seemed to be Jacks or Jacquelines of all trades, and... More

Was this review helpful? Yes
Daiva B, Manager at Holiday Inn Express Southampton West, responded to this review

Dear Guest Thank you for staying at the Holiday Inn Express Southampton West and taking your time to complete the questionnaire. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay with us. Your comments are highly valuable to us and will... More

england
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night while visiting peppa pig world. ...hotel was clean with friendly staff the only things that let it down was the poor breakfast - only 3 hot things to choose from the egg is only scrambled, it tastes horrid! The bed was really uncomfy and the shower temperature kept fluctuating and was very noisey. ok for... More

Was this review helpful? Yes
GeneralManagerSW, Manager at Holiday Inn Express Southampton West, responded to this review

Dear ruudron Thank you for staying with us and taking your time to post this review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay with us. Your comments are highly valuable to us and will assist us in our continuous... More

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Additional Information about Holiday Inn Express Southampton West

Address: Adanac Park, Southampton SO16 0YP, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Southampton West 3*
Number of rooms: 105
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Also Known As:
Holiday Inn Express Southampton West Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn

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