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Holiday Inn Express Southampton West

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Adanac Park, Southampton SO16 0YP, England
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Holiday Inn Express Southampton West
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544 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greensboro, North Carolina
Level Contributor
65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel prior to our cruise this month and while the property was clean and the staff very friendly, we were a little disappointed in that we were locked into staying at the property as the hotel is not near shopping or restaurants. The nightly rate was certainly better than the Holiday Inn close to the cruise... More 

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Telford, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Easy to reach from the motorway and only 10 mins drive to the Southampton Cruise Ship Terminals, comfortable rooms and good included breakfast,including scramble eggs, sausage, beans and a wide range of cereals etc, good choice of coffees & teas very good value for money

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Walsall, England
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a long weekend last week as I was visiting nearby Salisbury which is only about 35 miles away, the hotel is perfectly situated so that you can travel to see local areas of interest. The room was very clean, smart and very comfortable particularly the bed. The staff were very friendly and helpful. I had an... More 

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Jurgita G, Front Office Manager at Holiday Inn Express Southampton West, responded to this review

Dear NewArtGalleryWalsall, On behalf of myself and the team here at the Holiday Inn Express Southampton West I would like to thank you for choosing to stay with us and reviewing our hotel. We are happy to read that overall you enjoyed at our hotel. We have taken your suggestion on board. I am pleased to let you know that... More 

Gloucester
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here as part of a Peppa Pig World package. Rooms were clean and staff very friendly. Being able to get a selection of free coffee from the bar area was a bonus. Breakfast was very limited with only three items of hot food and is therefore not at the same level as similar rated hotel chains.

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Jurgita G, Front Office Manager at Holiday Inn Express Southampton West, responded to this review

Dear Gooner_and_Fudge, Thank you for reviewing our hotel regarding your last stay. We are always pleased to hear when our guests are satisfied with their stay. I am glad that you found our staff accommodating and the room clean. The choice of items on the breakfast buffet is as per the brand standards and it out of our control, we... More 

Preston, United Kingdom
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a great stay in HIE Southampton West, Was a very busy period but was looked after by the friendly staff. Felt very much at home. Room was a standard HIE Room, but has been recently refurbished by the looks of it. Comfy Bed, Good Powerful Shower, Flat Screen multi-channel TV. Only slight downside was lack of air-con, but I... More 

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Jurgita G, Front Office Manager at Holiday Inn Express Southampton West, responded to this review

Dear Graham R, Thank you for taking the time to write your comment on your recent stay with us. It is always a pleasure to hear that you have enjoyed your stay and above all, that you found our staff efficient, helpful and cheerful. You are correct in pointing out the fresh look of our refurbished bedrooms We will get... More 

Grimsby, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here the night before going on a cruise. We received a warm welcome when we arrived and was given a room on the top floor. The room was clean and tidy - having complementary tea and coffee making facilities. There was a nice large screen TV that had all freeview channels available. The evening meal as nice, we... More 

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Jurgita G, Front Office Manager at Holiday Inn Express Southampton West, responded to this review

Dear John3166, Thank you for sharing your comments about your stay with us. All staff at Holiday Inn Express Southampton West take a great pride in delivering the best service to our guests. Our main objective is to make sure, our guest journey throughout their stay is enjoyable. I am pleased to confirm that we will get our cooling system... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room was average size with usual amenities. However, there was no Air-Con fitted and the room was extremely hot. The bathroom did not seem to have an extractor and whilst largely clean did not feel fresh. There was also a suspect red stain on the shower curtain. First negative review I have written, I would not personally stay here... More 

Was this review helpful? Yes 2
Jurgita G, Front Office Manager at Holiday Inn Express Southampton West, responded to this review

Dear Andrew R, Many thanks for staying with us and reviewing our Hotel. We have taken on board all your comments and will definitely take necessary action to rectify any shortfall in standards. Please accept my sincere apologies for the inconvenience caused due to our shortfall regarding stain on a shower curtain Please note soon we will have cooling system... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Plenty of parking at this quiet HI off junction one of M27. Accommodation very clean and fresh. Had a twin room. Only down side was shower that kept going from warm to cold and it was a breathtaking drop in temperature. 3 stories done in America numbering ground level is one. But the lift shows 0, 1 and 2. Staff... More 

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Jurgita G, Front Office Manager at Holiday Inn Express Southampton West, responded to this review

Dear Asten T, Thank you for staying with us and taking the time to review our hotel. I am happy to read that overall you had a good stay with us. In regards to breakfast variety as we are not a full service hotel and being global brand we need to follow certain standards and unfortunately we cannot add additional... More 

Dagenham, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We purchased a package deal for a double and a twin room together with Paulton's Theme Park tickets. My husband our adult daughter and our four year old granddaughter wanted to go to Peppa Pig World. Due to a long distance travel we arrived at the hotel three hours earlier than check-in time but went in to use the facilities... More 

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Greater London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our son was given a welcome pack with colouring in and a balloon on arrival which i thought was areally nice touch! After a long day at peppa pig world im glad we got to stay here, Our room was very comfortable and clean - Hotel has a swiming pool which was great for entertaining our two year old before... More 

Was this review helpful? Yes
Jurgita G, Front Office Manager at Holiday Inn Express Southampton West, responded to this review

Dear Jayd I, Thank you for taking the time to write a lovely review. We are delighted to read, we met all your expectations and we certainly look forward to welcoming you back. Thank You Ps. we do not have a swimming pool in our hotel Kind regards, Jurgita Deputy General Deputy Manager More 

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