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Holiday Inn Express Southampton West

3.0 of 5
Adanac Park, Southampton SO16 0YP, England
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Holiday Inn Express Southampton West
Ranked #16 of 22 hotels in Southampton
3.5 of 5 stars 142 Reviews
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142 reviews from our community

    Trip type
Traveler rating
    22
    67
    24
    16
    13
Date Rating
Isle of Wight, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2012 NEW via mobile

Stayed here to go to the mayflower handy for Southampton city centre ,hotel clean can get busy at weekend for breakfast lots of children ,staff are very helpfull .

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Devon, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed May 21, 2012

Having stayed recently at the HI Express in North Bristol I was expecting something very similar here and, in terms of facilities, decor etc, it was pretty much identical, but at risk of emphasising the negative, this hotel fell a bit short of the mark. I suspect this hotel has a fairly high turnover of short stay visitors heading for... More

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Jonathan Meeson, General Manager at Holiday Inn Express Southampton West, responded to this review
May 24, 2012

Thank you for taking time to review our hotel. I appreciate any feedback that we receive both positive and negative to ensure we provide the best level of service that we can give to our guests. I will further investigate your comments regarding your bedroom as I appreciate they were not up to standards that you expected. Many thanks for... More

Luton
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 21, 2012

When all the best hotels in Southampton are full where to go but Holiday Inn Express :( The cleaniness of the room was poor...carpets felt dirty under my feet, I didn't feel comfortable being bare foot, there was a thick blanket of dust on the light fixtures and the taps in the bathroom contained water markes. I stayed here for... More

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Jonathan Meeson, General Manager at Holiday Inn Express Southampton West, responded to this review
May 24, 2012

Thank you for taking time to review our hotel. I appreciate any feedback that we receive both positive and negative to ensure we provide the best level of service that we can give to our guests. I will further investigate your comments regarding your room as I appreciate they were not up to standards that you expected. Many thanks for... More

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5 of 5 stars Reviewed May 16, 2012

Stayed there in the peppa pig world short break deal. Great value. Can't fault hotel in anyway. Staff friendly and room clean. Would recommend to families

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Jonathan Meeson, General Manager at Holiday Inn Express Southampton West, responded to this review
May 24, 2012

Thank you for taking time to review our hotel. Thank you for the kind comments regarding the team here. I will ensure that these nice comments are passed on to them. Many thanks for the feedback and I hope to be able to welcome you back here in the not too distant future. Kind Regards Jonathan Meeson General Manager More

cleethorpes
Top Contributor
78 reviews 78 reviews
Reviews in 61 cities Reviews in 61 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 7, 2012

stayed here for two nights for bank holiday weekend hotel was full but staff were friendly and rfficient room pleasant and clean and breakfast busy but well managed and plent yof staff around hotel has limited choice of evening meals but most expresses have none definitely a cut above average

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Jonathan Meeson, General Manager at Holiday Inn Express Southampton West, responded to this review
May 9, 2012

Thank you for taking time to review our hotel. I appreciate any feedback that we receive both positive and negative to ensure we provide the best level of service that we can give to our guests. Thank you for the kind comments regarding the team here. I will ensure that these nice comments are passed on to them. Many thanks... More

Chelmsford
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 7, 2012

Stayed in room 111 which was a disabled access room and although I didn't need this it was a large room and I was very comfortable. The sink in the bathroom, around the taps needed a good clean but elsewhere was very clean. I slept very well and enjoyed the buffet style breakfast. Menu for evening meal very limited but... More

Was this review helpful? Yes
Jonathan Meeson, General Manager at Holiday Inn Express Southampton West, responded to this review
May 9, 2012

Thank you for taking time to review our hotel. I appreciate any feedback that we receive both positive and negative to ensure we provide the best level of service that we can give to our guests. I will further investigate your comments regarding the bathroom as I appreciate they were not up to standards that you expected. Many thanks for... More

1 review
4 of 5 stars Reviewed May 6, 2012 via mobile

The staff were all very helpful & friendly. The hotel was nice & the room had everything needed for our 1 night stay. Down sides were we were put on the ground floor in a family room around other families! The rooms next to & opposite us had kids making lots of noise until midnight then again from 7am! The... More

Was this review helpful? Yes
Jonathan Meeson, General Manager at Holiday Inn Express Southampton West, responded to this review
May 9, 2012

Thank you for taking time to review our hotel. I appreciate any feedback that we receive both positive and negative to ensure we provide the best level of service that we can give to our guests. Your feedback gives me valuable information to drive forward the standards of service at this hotel, however it also gives me good feedback which... More

London
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 1, 2012

My husband, daughter and myself recently stayed here as part of a Paultons Break at Peppa Pig World. Big car park which was lovely to see. Staff were friendly and very helpful. Room was adequate. However the bed was the most uncomfortable bed I have ever slept in. It was SO soft that as soon as my husband got into... More

Was this review helpful? Yes
Jonathan Meeson, General Manager at Holiday Inn Express Southampton West, responded to this review
May 2, 2012

Thank you for taking time to review our hotel. Having recently joined as General Manager, I appreciate any feedback that we receive both positive and negative to ensure we provide the best level of service that we can give to our guests. I will further investigate your comments regarding your bed as I appreciate that a good night’s sleep is... More

Huntingdon
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

We stopped here for 2 nights as we were taking our grandaughter to Peppa Pig World, which was only about 3 miles away and we were very impressed by the cleanliness and the size of the rooms, which has everything you need for a short stay. The staff were very friendly and check in was very straightforward. Breakfast was lovely... More

Was this review helpful? Yes
Jonathan Meeson, General Manager at Holiday Inn Express Southampton West, responded to this review
May 2, 2012

Thank you for taking time to review our hotel. Having recently joined as General Manager, I appeciate any feedback that we recieve, both positive and negative to ensure we provide the best level of service that we can give to our guests. I am very glad that on this occasion you enjoyed your stay with us and I hope to... More

Dorchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 29, 2012
3
people found this review helpful

I cannot positively review this hotel as I did not stay here, even though my friends and I had booked in advance to stay for one night, after having spent the whole day shopping for my friend's wedding dress in Southampton. My friend who has MS, had previously booked two wheelchair access rooms for herself and another disabled friend, with... More

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Additional Information about Holiday Inn Express Southampton West

  • Holiday Inn Express Southampton
  • Holiday Inn Southampton
  • Southampton Holiday Inn
Address: Adanac Park, Southampton SO16 0YP, England
Price Range: PLN: $

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Holiday Inn Express Southampton West
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