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Days Inn Southampton Rownhams

3.0 of 5
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Roadchef Motorway Service Area | M27 Southbound, Southampton SO16 8AP, England
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Days Inn Southampton Rownhams
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Ranked #20 of 25 Hotels in Southampton
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169 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Days Inn Southampton Rownhams
See the most recent reviews
Paignton
1 review
4 of 5 stars Reviewed September 11, 2014

We had a very warm welcome on our arrival, very friendly receptionists throughout our 2 night stay. Beds a tad small (we are used to a king size) but comfy. The kettle stopped working in one of our rooms and it was replaced immediately. Over all a lovely stay.

Review collected in partnership with Days Inn

Was this review helpful? Yes
MonikaLitwin, General Manager at Days Inn Southampton Rownhams, responded to this review

We would like to thank you for taking the time to leave us a comment. I'm delighted you had such an enjoyable stay. I will certainly pass your comments on to the team. They work so hard to ensure all of our guests' have positive experience and feedback such as yours is always gratefully received. I do hope you will... More 

Nottingham
1 review
2 of 5 stars Reviewed September 10, 2014

Booked a twin room well in advance. Arrived around 4pm and checked in but when we got to the room there was a double bed and a sofa bed. Bad night's sleep on the safabed, no hot water in shower, shower head loose and leaking, bathroom door lock broken, no tv remote. What made matters even worse was that staff... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
MonikaLitwin, General Manager at Days Inn Southampton Rownhams, responded to this review

Thank you for taking the time to write this review after your disappointing visit to Days Inn Southampton. I apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Please be assured I will investigate... More 

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Ballymoney, United Kingdom
2 reviews
1 of 5 stars Reviewed September 9, 2014

Ended up in a disabled persons room which obviously had previously been used previously by a blind person and their guide dog. Thus, dog hairs everywhere. Standard of room otherwise was ok, just not cleaned properly

Review collected in partnership with Days Inn

Was this review helpful? Yes
MonikaLitwin, General Manager at Days Inn Southampton Rownhams, responded to this review

Thank you for taking the time to write this review after your disappointing visit to Days Inn Southampton. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It... More 

essex boy
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 29, 2014

We arrived to a great welcome from the reception and went to the room which was great.The only thing that let the stay down was the shower in the room was not like having a shower but turning on the tap over your head..Great night sleep.

Was this review helpful? Yes
MonikaLitwin, General Manager at Days Inn Southampton Rownhams, responded to this review

We would like to thank you for taking the time to leave us a comment. The issues that you have with the shower have been looked into. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Please be assured I will investigate the... More 

Northamptonshire, United Kingdom
1 review
2 of 5 stars Reviewed August 26, 2014

We booked 2 rooms for a stay in August back in April for 4 adults and 3 children with a travel cot. At 14.30 on the day of arrival and 150 miles away from home, the hotel email to say they have no travel cots available (they only have 2 for a 80 room hotel). Customer services were very unhelpful... More 

Was this review helpful? Yes
MonikaLitwin, General Manager at Days Inn Southampton Rownhams, responded to this review

Thank you so much for your review. I'm so sorry you experienced maintenance issues in your room. Please be assured the maintenance department have been informed of this. I do hope it didn't spoil your stay. Please do contact the hotel directly if you book in the future so we can ensure you are allocated one of these family rooms.... More 

Biggleswade
1 review
2 of 5 stars Reviewed August 25, 2014

The receptionist wasn't the friendliest. In this business you need to be a bit more people friendly! The TV picture was awful...even after trying to get the contrast and colour right, it still made no difference. Then on the morning we left, we couldn't have a shower, flush the toilet, or brush our teeth because there was no water! We... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
MonikaLitwin, General Manager at Days Inn Southampton Rownhams, responded to this review

Thank you for taking the time to leave a comment on our page. We would again like to apologise for the lack of no water in the in our hotel. As for the TV keep cutting out we are looking for a solution into this problem. We hope that you will come and stay with us again in the not... More 

Navan
1 review
5 of 5 stars Reviewed August 25, 2014

Got a lovely warm reception at this hotel,which was conveniently located beside a Mcdonalds,a Roadchef,a Costa coffee,and a couple of shops. even received chocolate and a drink on arrival.And the staff were happy to call taxies whenever needed. Rooms were beautifully laid out, and very clean.

Review collected in partnership with Days Inn

Was this review helpful? Yes
MonikaLitwin, General Manager at Days Inn Southampton Rownhams, responded to this review

We would like to thank you for taking the time to leave us a comment. I'm delighted you had such an enjoyable stay. I will certainly pass your comments on to the team. I do hope you will book to stay with us in the future. Thank you again for your review. Regards Monika Litwin More 

Walthamstow, null, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 25, 2014

We only booked this the night before we arrived to avoid packing up a wet tent! When we arrived we were greeted by the receptionist and when she realised the booking information hadn't been sent to her correctly she quickly went to make up the beds for our children. The receptionist was so lovely and really helpful! She is still... More 

Was this review helpful? Yes 1
MonikaLitwin, General Manager at Days Inn Southampton Rownhams, responded to this review

Thank you so much for your lovely review. I'm delighted you had such an enjoyable stay. I will certainly pass your comments on to the team. They work so hard to ensure all of our guests' have positive experience and feedback such as yours is always gratefully received. I do hope you will book to stay with us in the... More 

Caerphilly, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 24, 2014

Stayed here the night before going to Peppa Pig World which is just 10 minutes away. Receptionist was friendly on check-in (we also received free chocolate and pop for joining their free reward scheme) and check-out. Room was clean with plenty of space (2 adults and 2 children). We all slept well and didnt hear the traffic on the motorway.... More 

Was this review helpful? Yes
MonikaLitwin, General Manager at Days Inn Southampton Rownhams, responded to this review

The team at Days Inn Southampton would like to thank you for leaving a comment. We are extremely pleased that you enjoyed the experience with us. We are looking forward to your next visit. Kind Regards Staff at Days Inn Southampton Regards Monika Litwin More 

1 review
3 of 5 stars Reviewed August 24, 2014

Stopped here for one night after a nice day at peppa pig world. Room smelt as if someone had just used the toilet when we arrived. Thought this would clear and went out for dinner with the window left open. Returned 3hrs later and the room still smelt. Sprayed room and shut toilet door. Seemed to solve the issue. No... More 

Was this review helpful? Yes
MonikaLitwin, General Manager at Days Inn Southampton Rownhams, responded to this review

We would like to thank you for taking the time to leave us a comment. The issues that you have raised have been looked into. We would like to apologize to you and hope this does not put you off from using us again, as we would love seeing you back at Days Inn Southampton. Regards Monika Litwin More 

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