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All 25 Southampton hotels

Mercure Southampton Centre Dolphin

4.0 of 5 Hotel   |   34 - 35 High Street, Southampton SO14 2HN, England
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Ranked #14 of 25 Hotels in Southampton
A recent review
5 of 5 stars reviewed 6 days ago
hewhotravels Barnsley, United Kingdom
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833 reviews from our community

Traveler rating
    186
    309
    200
    91
    47
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131
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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somerset
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

room cold and very drafty, no lights worked other than main one not lamps! Window had gust of wind constantly blowing through Dirty room in places have stayed in hotel before but would not stay Again unless different room and clean!!

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear jamminset Thank you for taking the time to review your recent stay with us. I was very sorry to read you did not enjoy your stay for which I sincerely apologise. We do have a duty manager available twenty four hours a day who, if they had been made aware of your concerens would have been able to address... More 

Holland-on-Sea, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night on 17th Jan it was absolutely superb value for money. The privilege room we booked far exceded my expectations. We have previously stayed at the sister hotel (Novatel) in one of there privilege rooms and this was far better on all levels. In the heart of the town and not a car park, will stay... More 

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Martyn350 Thank you for posting our 830th review on tripadvisor. Really pleased to read you enjoyed your stay and we look forward to welcoming you back to the Mercure Southampton Centre Dolphin hotel soon. kind regards Neil Brailsford General Manager More 

chesterfield
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just returned from over night stay at The Dolphin, Southampton, took a little while to find car park, entered this quirky hotel,the revolving doors are fun especially on crutches, but staff will come to your assistance and help if needed, reception on right, bar area to the left all area s clean and comfy seats, rooms are a little dated,... More 

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NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear advisrejane Thank you for positing a review of your recent stay with us here at the Mercure Southampton Centre Dolphin Hotel. I am delighted to read you enjoyed your stay and I thank you for your kind words about the team, which I will ensure is shared with them. I am very lucky to work with a great team... More 

Bristol, United Kingdom
Top Contributor
232 reviews 232 reviews
71 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 1 week ago

As I have previously observed: if you want a bland hotel with corridors that run straight and level, don't come here. But if you like historic buildings that have been well modernised and have (however surprisingly) fallen into the hands of the Mercure chain, then you may well be interested in this hotel. It is an old coaching inn, Georgian... More 

Was this review helpful? Yes 2
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Sarum_Castle Thank you for reviewing your stays with us here at the Mercure Southampton Centre Dolphin Hotel Really appreciate all your feedback and I hope we will have the pleasure of welcoming you back soon Kind regards Neil Brailsford General Manager More 

Southampton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I spent a very enjoyable 6 days in this centrally located hotel. The room was of generous proportions, clean and tastefully decorated. After a few days in my room it felt like a true home away from home. Heartfelt thanks to the reception staff and in particular to Rhys who was welcoming and went out of his way to assist... More 

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear HenryAndrews Thank you for taking the time to review your six day stay with us here at the Mercure Southampton Centre Dolphin hotel Delighted to read you enjoyed your stay and I will ensure your kind words about Rhys are shared with him. We look forward to welcoming you back. Kind regards Neil Brailsford General Manager More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A beautiful old hotel, really makes you feel a part of history. The staff were excellent, interested and helpful. My only criticism was the breakfast. Definitely need a new chef. The sausages were cheap sausage skins stuffed with bread, a silly mistake for a chef. Quite different to all the other Accor hotels breakfasts. But the staff and the premises... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Paul M Thank you for your review and feedback which is valuable to us. We hope to have the pleasure of welcoming you back in the future. Kind regards Neil Brailsford General Manager More 

London, United Kingdom
Top Contributor
59 reviews 59 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here on 19th / 20th of January. I am a wheelchair user who brings his own hoist etc... The room was a twin room on the ground floor. It was dated but spacious. It was quite clean. But dark and not warming. It was on the High Street. Opposite For Your Eyes Only and ironically a box of... More 

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Hovitez1979 Thank you for taking the time and trouble to post a review on trip advisor following your recent stay with us here at the Mercure Southampton Centre Dolphin Hotel. Really appreciate your detailed feedback that will be discussed and addressed with the team and used to help us improve the level of facilities and service we offer our... More 

Cardiff, Wales
Top Contributor
127 reviews 127 reviews
32 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place is evidently very old but has recently undergone an overhaul; it's very well presented although the corridors resemble rabbit warrens with umpteen fire doors, which was slightly annoying as I was carrying numerous bags. The room was fine and the bathroom must have only recently been completed; I had a great night sleep. 2 issues I had were... More 

Was this review helpful? Yes 2
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear DameAI2007 Really appreciate your feedback following your stay with us here at the Mercure Southampton Centre Dolphin Hotel. Pleased to read you enjoyed your stay and I have noted your points raised. We hope to see you again soon Kind regards Neil Brailsford General Manager More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel last weekend and had a lovely time. The hotel is full of history and you can tell it's an old building that has been changed over the years. We had a huge 'Privilege' room which had a sofa and coffee table one end and table and chairs the other. Fridge, kettle, n'spresso coffee pods, new... More 

Was this review helpful? Yes 5
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Rod C Thank you for reviewing your stay with us, really pleased to read you enjoyed your stay and I will ensure your kind words are shared with the team. We hope to have the pleasure of welcoming you back to the Mercure Southampton Centre Dolphin Hotel soon. kind regards Neil Brailsford General Manager More 

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Additional Information about Mercure Southampton Centre Dolphin

Address: 34 - 35 High Street, Southampton SO14 2HN, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Southampton Centre Dolphin 4*
Number of rooms: 99
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Also Known As:
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel
Hotel Style:
#4 Luxury Hotel in Southampton

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