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All 23 Southampton hotels

Mercure Southampton Centre Dolphin

4.0 of 5 Hotel   |   34 - 35 High Street, Southampton SO14 2HN, England
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61%
Ranked #14 of 23 hotels in Southampton
A recent review
4 of 5 stars reviewed 2 days ago
Dougiedad edinburgh
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728 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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edinburgh
Top Contributor
54 reviews 54 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I and 8 colleagues spent a night here. The hotel is lovely with really nice staff and rooms. I was in one of the outside suites which are roomy and to high standard. The one complaint everyone had was the lack of air con, yes it was warm outside but the rooms were incredibly hot. Colleague have stayed before and... More

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

a nice and pleasant stay once again very helpful staff and central location, had a meal in the restaurant and the food was very tasty once again looking forward to my next visit to southampton when i will be booking again.

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed for one evening before we took our 14-night Iceland and Fjord Cruise. The hotel was referred by our travel agent and we considered ourselves lucky to take her advice. Not to mention its relationship with Jane Austin, the hotel is conveniently located. We visited the Old Town, the museum, park, and Oxford Street, all within 20 minutes walking.... More

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Kwok Fai L Thank you for taking the time and trouble to review your recent stay with us here at The Mercure Southampton centre Dolphin hotel. Pleased to read you enjoyed your stay and we look forward to welcoming you back in the future. kind regards Neil Brailsford General Manager More

Great Notley, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this Mercure Dolphin and was pleasantly surprised! Being in the Travel Industry I have stayed in a lot of Hotels and trust me this hotel is of a good standard, please read on! Firstly I would like to say how accommodating the staff were both before and during our stay. Dominic was fantastic and the lovely ladies... More

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NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Natalie A Thank you so much for taking the time and trouble to review your stay with us, your feedback particulalry with you being in the travel trade is so valuable to us. Really pleased to read of the good service given by Dominic and the team who I will ensure are made aware of your kind words. We... More

Nuneaton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our room was fantastic :-) So clean & really comfortable. Couldn't wish for a better start to our holiday. The food is to a very high standard. The staff at the hotel are so welcoming & nothing seems to be too much trouble. Wouldn't consider going anywhere else.....ideally situated for the cruise terminal & the shops are literally up the... More

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NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Debbie D Thank you for reviewing your second stay with us here at the Mercure Southampton Centre Dolphin Hotel, really pleased to read you enjoyed your stay and I will ensure your kind words are shared with the team. We really appreciate your loyalty to the hotel and look forward to welcoming you back for the third time before... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

How come the reviews all looked good when I booked! On arrival our room was lovely, roomy and trendy. But it was very hot so I opened the windows only to be greeted by a bunch of wedding guests chatting very loud and smoking round a wooden outdoor setting right outside our window! I called reception who said they'd move... More

Was this review helpful? Yes 2
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Ausielyn Thank you for taking the time to review your stay with us here at the Mercure Southampton Centre Dolphin Hotel we appreciate your feedback. I was very sorry to read you did not enjoy your stay for which I sincerely apologise. Having spoken to the duty manager who helped you during your stay they thought they had resolved... More

Spalding, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed as part of a package visiting Peppa pig world. We arrived around 7 pm. The hotel didnt look appealing from the front. We eventually found the car park round the back and check in. We arrived at our Rooms opened the door to be hit by the heat!!! This was one of the hottest days of the year.... More

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear robbell5 Thank you for taking the time to review your recent stay with us here at the Mercure Southampton centre Dolphin Hotel. I was sorry to read you were effected by the spell of particularly hot weather we are currently experiencing for which I sincereley apologise. kind regards Neil Brailsford General Manager More

Delft, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel claims to be 4-star but there's no airco in the rooms. I was lucky to have a room with a window I could open but my colleagues who stayed on the ground floor weren't so lucky. The shower was inside the tub and there was no way I could control the water temperature with the old-fashioned faucet. I... More

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear b9601 Thank you for your review we appreciate your feedback, which we will use to help us improve the service and facilities we offer. In regards to your final point the safety of our guests and staff is paramount at the hotel, and we make regular checks and reviews to ensure this is the case. kind regards Neil Brailsford... More

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Additional Information about Mercure Southampton Centre Dolphin

Address: 34 - 35 High Street, Southampton SO14 2HN, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Southampton Centre Dolphin 4*
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Also Known As:
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Luxury Hotel in Southampton
Hotel Class
Official Description (provided by the hotel)
The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel.Privilege rooms now available. On site car parking available however there is a charge for this service. ... more   less 
Number of rooms
99

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