Mercure Southampton Centre Dolphin (England) - Hotel Reviews

Address: 34 - 35 High Street, Southampton SO14 2HN, England

Region: United Kingdom > England > South East England > Hampshire > Southampton

Amenities:

Bar/Lounge Business Center Free High-Speed Internet Pets Allowed Restaurant Room Service Wheelchair access

Hotel Style:

#2 Luxury Hotels in Southampton

Price Range: $

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel. ... more less

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Also Known As:: Mercure Southampton Centre Dolphin Hotel; Mercure Southampton Centre Dolphin Hotel Southampton; Southampton Dolphin Hotel

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457 reviews from our community

See which rooms travelers prefer - 104 traveler tips

Ragski

Las Vegas, Nevada

Top Contributor

51 reviews

5 hotel reviews

Reviews in 17 cities

20 helpful votes

“Best place to stay before taking a cruise!”

Reviewed May 24, 2013 NEW via mobile

We decided to spend two nights in Southampton before setting sail on our Scandinavia/Russia cruise. We like to do this to 1) get to see new places and 2) to get somewhat acclimated and lose the jet lag! We found The Dolphin thru other revised, including Cruise Critic and booked a room. We arrived to Heathrow from the US, and... More

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h0lidayfreak

manchester

Contributor

14 reviews

11 hotel reviews

Reviews in 14 cities

9 helpful votes

“Worst nights sleep ever!!”

Reviewed May 21, 2013 NEW

Spent one night here before our cruise but wasn't impressed. We had a ground floor room which was that noisy around 2am and then from 5.30 onwards. Then around 7am other guests were up and slamming bedroom doors, and 9am house keeping erghhhhhhh. The room its self was a descent size, but with the creakiest floor boards. So we walked... More

Dear Guest Thank you for taking the time to review your recent stay with us here at the Mercure Southampton Centre Dolphin hotel. I was sorry to read you did not enjoy a good night slep for which I sincereley apologise, I do hope we will have the opportunity in the future to welcome you back and prove your experience... More

elesy09

bedfordshire

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“A hotel where the staff go the extra mile”

Reviewed May 19, 2013 NEW via mobile

My partner & I stayed here using a red letter day voucher from Christmas, having previously stayed in a mercury hotel we knew we were guaranteed a great breakfast. We were not disappointed, their variety always manages to impress. The room was basic, but clean. The staff were fantastic with us, and were so helpful! Arriving very late on our... More

Was this review helpful? Yes 1

Dear Guest Thank you for your review. Really pleased to read you enjoyed your stay and thank you for your kind words about the team I will ensure this is communicated to them. We hope to have the pleasure of welcoming you back to the Mercure Southampton Centre Dolphin Hotel in the future. kind regards Neil Brailsford General Manager More

rickymidlander

midlander

10 hotel reviews

Reviews in 10 cities

6 helpful votes

“Well situated”

Reviewed May 19, 2013 NEW

Have used this hotel twice now before embarking on a cruise. It is very central, close to plenty of restaurants, and parking is included for two weeks. The rooms are very well equipped and breakfast is excellent. Five minutes takes you into the shopping area, and it's about ten minutes to the waterfront. It costs about £5 for a taxi... More

Was this review helpful? Yes 2

Dear Guest Thank you for taking the time and trouble to review your stay with us here at the Mercure Southampton Centre Dolphin Hotel. Really pleased to read you enjoyed your stay and we hope to have the pleasure of welcoming you back again before your next cruise departure. kind regards Neil Brailsford General Manager More

Peter-Sheila

Leicester, United Kingdom

Reviews in 2 cities

“A delight in central Southampton”

Reviewed May 14, 2013

We spent two nights in this old and historic hotel, the check-in was smooth and easy, rooms are comfortable and the plumbing efficient. It is best to ask for a room facing the back as the main road can be noisy late at night. Breakfasts were delicious and good value (buy the voucher at reception in advance) We will certainly... More

Review collected in partnership with Accorhotels.com

Dear Guest Thank you for revieiwng your recent two night stay with us here at the Mercure Southampton Centre Dolphin Hotel. Really plased to read you enjoyed your stay and in paricular the breakfast, I will of course ensure your kind words are communicated to the kitchen team. We hope to welcome you back very soon. Kind regards Neil Brailsford... More

robertsofthenorth

London

11 reviews

6 hotel reviews

Reviews in 8 cities

“surprises - Yes indeed”

Reviewed May 13, 2013

Another reviewer said the hotel surprises you (in a good way) when you go in. That's true, however it surprises you in a not-so-good way when you get to your room. We booked for one night (a Friday unfortunately), room only For £110 you expect something decent. The room was of poor quality, the bed looked ancient, stains on the... More

Dear Guest Thank you for taking the time to review your recent stay with us here at the Mercure Southampton Centre Dolphin Hotel. I was sorry to read you did not enjoy your stay for which I apologise, I can assure you, your feedback will be taken on board and I do hope we will have the opportunity of welcoming... More

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Lady_Kitty123

Mansfield, United Kingdom

Reviews in 6 cities

3 helpful votes

“Cruise & Stay Package - Excellent”

Reviewed May 12, 2013

We booked this hotel as part of the cruise and stay package and left our car at the hotel for 15 nights. The hotel is in an excellent location (right in the centre and within easy reach of the shops). The room was a little on the small side but beautifully decorated, very modern and had everything you could possibly... More

Dear Guest Thank you for taking the time to review your stay with us. Really pleased to read you enjoyed your stay with us and I will ensure your kind words are communicated with my team. i hope you will choose to stay with us again here at The Mercure Southampton Centre Dolphin Hotel before your next cruise depature. kind... More

durhamwitch

county durham

20 reviews

15 hotel reviews

Reviews in 15 cities

17 helpful votes

“Excellent”

Reviewed May 12, 2013 via mobile

Stayed here night before our cruise and parked the car for the duration. All shops close by walking distance to the port/dock and lots of history there too. Price is reasonable and hotel is clean. Would recommend.

Dear Guest Thank you for reviewing your recent stay with us here at The Mercure Southampton Centre Dolphin hotel on a park and stay cruise package. I am delighted you enjoyed your stay and would recommend the hotel to others - please feel free to do so! We hope to welcome you back very soon kind regards Neil Brailsford General... More

LuisMiguel808

55 reviews

18 hotel reviews

Reviews in 22 cities

22 helpful votes

“Clean with old character and kind service”

This hotel surprises you when you get in,... It is old but well preserved, clean in general everywhere you look, keeping healthy even for its age. The rooms seem to be of different layouts and sizes as the hotel is old and the building is not as symmetrical as modern construction is. Therefore the room you get might be small... More

Dear Guest Thank you for taking the time to post a review of your stay with us. I am pleased to read we 'surprised' you in a positive way! I will ensure you thoughts are shared with my team, they will be delighted to hear you enjoyed your stay. We hope to have the pleasure of welcoming you back to... More

Hayley G

Cirencester, United Kingdom

5 reviews

Reviews in 5 cities

2 helpful votes

“Great Location”

Reviewed May 11, 2013

Super hotel situated within walking distance from the main shopping area. Room was very comfortable and clean, varied complimentory tea and coffee with nice flapjacks. Hotel has a large car park situated at the back with a fee of £4 to use it which is quite reasonable. Breakfast is expensive at £13.95 (full english) so we went to Wetherspoons which... More

Dear Guest Thank you for reviewing your recent stay with us here at The Mercure Southampton Centre Dolphin Hotel. We really appreciate your feedback and were pleased ro read you enjoyed the flap jacks in the bedrooms! I will ensure your kinds words are communicted with the team and we hope to welcome you back soon. kind regards Neil Brailsford... More

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Mercure Southampton Centre Dolphin Hotel

Mercure Southampton Centre Dolphin

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