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All 22 Southampton hotels »

Mercure Southampton Centre Dolphin

4.0 of 5
34 - 35 High Street, Southampton SO14 2HN, England
Hotel amenities
Mercure Southampton Centre Dolphin
Ranked #11 of 22 hotels in Southampton
3.5 of 5 stars 261 Reviews
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261 reviews from our community

What travelers say about this hotel
  • Car park(10)
  • Very good(9)
  • Ground floor(8)
  • Dolphin Hotel(5)
  • High Street(5)
  • FREE parking(5)
  • Friendly and helpful(5)
  • Old building(5)
  • Standard room(4)
  • Only problem(4)
Traveler rating
    54
    100
    69
    27
    11
Only show reviews for Family (37) | Couples (119) | Business (41)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2012 NEW

My friend had her wedding here on one of the unexpectedly warm weekends in May. We booked a double room linked to their wedding package which brought the cost down from £159 to £80. The hotel isnt in a very nice area if Im honest but it does have secure overnight parking at the back (£4/24 hours). We were initally... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
May 29, 2012

Dear Guest Thank you for reviewing your stay with us here at The Mercure Southampton Centre Dolphin Hotel. I appreciate your constructive feedback from your stay, Southampton was one the hotest places in the country last week so with that comes some challanges! One of which was the beer cooler in the first floor bar that malfunctioned, my apologies for... More

Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed May 27, 2012 NEW

Perfect for my business trip. The conference room and facilities worked well, my room was very comfortable, hearty breakfast and the evening dinner was a delight. All the staff were polite and efficient. Many thanks.

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
May 28, 2012

Dear Guest Thank you for taking the time to review your visit to the Mercure Southampton Centre Dolphin Hotel. I was delighted you enjoyed your stay and hope we have the pleasure of welcoming you back in the future kind regards Neil Brailsford General Manager More

Bermuda
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 20, 2012

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Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
May 21, 2012

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Paris, France
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 19, 2012

Best location in town, in the historical city center. The rooms are big, very large and comfortable beds, and the building has a nice comes from the past style. Progress could be made in the bathroom, quite small, but that comes with the old building architecture. A good pick, with a very decent value.

Was this review helpful? Yes
See 2 more reviews by likeran for Southampton
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
May 22, 2012

Dear Guest Thank you for reviewing your stay with us. I was delighted to read you enjoyed your stay and hope we have the pleasure of welcoming you back to The Mercure Southampton Centre Dolphin Hotel in the future. kind regards Neil Brailsford General Manager More

Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 16, 2012

Had to stay in Southampton so picked this place because if the nice pictures. I now review customer pictures going forward. I learnt a lesson here. Some nice areas but generally not that great. Room not great, then it flooded and there was a chat lasting over one hour trying to find a new room. I was put next to... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
May 18, 2012

Dear Guest Thank you for reviewing you stay with us here at the Mercure Southampton Centre Dolphin Hotel. I was very concerned and suprised to read your review and would like to sincerley apologise for the problems you encountered. I do have to say I find some of your concerns confusing as it seems not to relate to this hotel.... More

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swansea
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

I booked three standard rooms for a 1 night stay pre cruise on the 3rd may 2012, on arrival the reception staff were very friendly and helpful which made check in stress free all six of us were in our rooms within 5 minutes of entering the hotel! the hotel is very clean, our rooms were modernly decorated and spacious... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
May 16, 2012

Dear Guest Thank you for your review I was delighted to read you enjoyed your stay and will ensure your feedback is communicated to my team. I hope we have the pleasure of welcoming you back to the Mercure Southampton Centre Dolphin Hotel before your next cruise. kind regards Neil Brailsford General Manager More

Berks
1 review
5 of 5 stars Reviewed May 14, 2012

We stayed on a half board basis on Saturday night and I have to say the room was fantastic and the food and service was 5 star. Young James was so attentive as he looked after our every need during our time in the restaurant.

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
May 15, 2012

Dear Guest Thank you for reviewing your stay with us here at the Mercure Southampton Centre Dolphin Hotel. I was dleighted to read you enjoyed your stay and will ensure you kinds words are passed onto James. I hope we have the pleasure of welcoming you back very soon. Kind regards Neil Brailsford General Manager More

Buckinghamshire
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 13, 2012

Great location right on the High St and within walking distance of the restaurants and the shopping. (West Quay shopping was fab!) The car park was a nightmare to find and was full of pot holes which did not make a good welcome having to drag my case through the dirt. Reception staff were good though and I was given... More

Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
May 15, 2012

Dear Guest Thank you for taking the time to review your stay with us. I appreciate all your feedback and will of course address all the points raised with the relevant members of my team to help us improve the level of service we offer. I do hope you will choose to stay with us here at The Mercure Southampton... More

Posted by an Accorhotels.com traveler
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2012
1
person found this review helpful

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Was this review helpful? Yes
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
May 14, 2012

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London, United Kingdom
Top Contributor
54 reviews 54 reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 11, 2012

Good proximity to shops, bars and restaurants. Average to small size rooms but well furnished with comfortable beds, good bathroom and our room over looked the car park which was a quiet location. Breakfast was OK too.

Was this review helpful? Yes
See 8 more reviews by TravelFun24 for Southampton
Neil Brailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
May 12, 2012

Dear Guest Thank you for reviewing you stay with us here at The Mercure Southampton Centre Dolphin Hotel. I was delighted to read you enoyed your stay and hope we have the pleasure of welcoming you back very soon. kind regards Neil Brailsford General Manager More

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Additional Information about Mercure Southampton Centre Dolphin

  • Southampton Dolphin Hotel
Address: 34 - 35 High Street, Southampton SO14 2HN, England
Price Range: PLN: $

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Mercure Southampton Centre Dolphin
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