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Mercure Southampton Centre Dolphin

4.0 of 5
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34 - 35 High Street, Southampton SO14 2HN, England
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Mercure Southampton Centre Dolphin
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Ranked #19 of 25 Hotels in Southampton
A recent review
5 of 5 stars reviewed 4 days ago
kimcktuffs
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971 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • Danish first
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  • English first
  • French first
  • German first
  • Italian first
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  • All months
    (971)
  • Mar-May only
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All months
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here as part of a deal with Peppa Pig World with my partner and children and what an amazing time we had, the hotel staff were friendly, the room was clean and tidy and included welcome packs for the children the hotel itself was close to the town and marina it was just lovely too watch the boats coming... More 

Was this review helpful? Yes 2
ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Kimckuffs Really appreciate your feedback that is important to us. I am very please to read that you and your family had a amazing time. We look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel in the future. Kind regards Arthur Callaghan Operations Manager More 

Edinburgh
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed in this hotel for two nights prior to our cruise. Convenient and central for the shops, train station and ferry terminal. This is an old hotel trying to be brought up to date but not quite getting there. Our room on the fourth floor was small and uninspiring but clean and comfortable with all the... More 

Was this review helpful? Yes 2
ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear John_EEDINBURGH Thank you for taking the time and trouble to review your recent stay with us here at the Mercure Southampton Centre Dolphin Hotel. You kinds wil be passed to the team Kind regards Arthur Callaghan Operations Manager More 

Sheffield, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here the night before our cruise and used their parking facilities. The hotel looks grand. We were met by a lovely man who assisted us with parking our cars. There was no one to help us with our luggage, which we had a lot of. We were pleased with the reception and bar areas but dissappointed with our... More 

Was this review helpful? Yes 2
ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Tracey T We very much appreciate your comments regarding your stay at the Mercure Southampton Centre Dolphin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is charming and really a gem in Southampton. I had the Arcadia suite named for P & O's Liner of the same name. Spacious with all the amenities of a five star hotel. Everything one would want from safe and ironing board and Nespresso coffee too. Very convenient for all the cruise terminals and minutes from the Southampton... More 

Was this review helpful? Yes 2
ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Jeffrey Towns Really appreciate your feedback from your stay with us in the Arcadia room one of our privilege that have be named after the P&O ships. Really appreciate your feedback that is important to us. We look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel in the future. Kind regards Arthur Callaghan Operations Manager... More 

Oxfordshire, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Its one of the best ways to start your cruise, hotel the night before, leave your car in the hotel car park, taxis to / from the port ... all for an excellent price. The hotel is really nice and because of our very late arrival I can only comment on the room, car park and breakfast. The room was... More 

Was this review helpful? Yes 3
ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear mjh172015 Thank you for taking the time and trouble to review your recent stay with us here at the Mercure Southampton Centre Dolphin Hotel. I am pleased to read you enjoyed your stay with us and felt the benefit of our Park and Cruise package. We look forward to welcoming you back soon. Kind regards Arthur Callaghan Operations Manager More 

UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed at the Mecure in Southampton for one night for business in June 2015. The staff couldnt have been nicer. Nicer from conferencing was very friendly and helpful. The lovely gentleman who looked after our meeting room was excellent. Very efficient and again helpful. We ordered a buffet for our meeting and there was more than enough food to... More 

Was this review helpful? Yes 1
ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear blondlovestravel Really appreciate your feedback that is important to us. I am pleased to read that you enjoyed your meeting and food provided. I will also pass your kind comments about Iain who looked after you. We look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel in the future. Kind regards Arthur Callaghan Operations Manager More 

Sutton, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a great location, close to shops, the town quay and the bars and restaurants of Oxford Street. Many of the guests were on their way to cruise holidays. The rooms were small and very warm. The hotel has lots of stairs and when we stayed the lift was out of order so ask for an accessible... More 

Was this review helpful? Yes 1
ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear CAH43 Really appreciate your feedback that is important to us. We look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel in the future. Kind regards Arthur Callaghan Operations Manager More 

Bournemouth, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

On arrival we were not made particularly welcome. The lounge and bar area are very small. The room allocated to us was described as standard. However in a four star hotel I expect a certain level of comfort and cleanliness even in their standard rooms. The room was small, described as a double. There was a double bed but one... More 

Was this review helpful? Yes 1
ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Lynette r Thank you for taking the time to review your stay with us. I am disappointed to read there were elements of you stay that was not us to our usual high standards for which I apologise. As with all feedback your points will be addressed to help us to evaluate and improve the standards of facilities and... More 

Travelers are raving about these Southampton hotels

San Francisco, California
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a good location to see Southampton or overnighting to wait for a cruise departure which is why we stayed here. The front desk was always helpful and friendly. The rooms are small but clean with modern bathrooms. However, several rooms abut an alley which can be noisy. The included breakfast was very good.

Was this review helpful? Yes 1
ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Lysippos Really appreciate your feedback that is important to us. We look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel in the future. Kind regards Arthur Callaghan Operations Manager More 

St. Petersburg, Russia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is conveniently located in the main street within walking distance to all attractions (which are few) and shops. It's located in a historic building that is several centuries old. The rooms desperately need renovation (especially the bathrooms) and definitely are not four-star. My room was quite spacious, but there was no wardrobe or drawers, and just a few... More 

Was this review helpful? Yes 1
ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear LittleMy78 Thank you for taking the time and trouble to review your recent stay with us here at the Mercure Southampton Centre Dolphin Hotel. Kind regards Arthur Callaghan Operations Manager More 

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