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All 21 Southampton hotels

Mercure Southampton Centre Dolphin

4.0 of 5 Hotel   |   34 - 35 High Street, Southampton SO14 2HN, England
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Mercure Southampton Centre Dolphin

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63%
Ranked #11 of 21 hotels in Southampton
A recent review
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649 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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London
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for one night as part of the Peppa Pig world 2 for 1 offers. As part of this the hotel provides your child with a little goodie bag with drink, snacks, colouring pens, stickers and colouring book. Our son loved it an kept him entertained while waiting for dinner in the evening. The room was comfy and... More

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Thank you for your review we really appreciate your feedback. Really pleased to read you and your family enjoyed your stay and I will ensure your kind words are shared with the team and in particular Dominic who I am sure will be delighted. We look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel on your... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW

Stayed in the separate block next to hotel, called Aurora. Room clean, A privilege room so called. Through out the night you could hear other guests, walking about, going to the toilet, pulling the chain, tv etc etc. very wakeful night . The room we saw in the main hotel, had ear plugs provided for those I Quote who don't... More

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Thank you for taking the time to review your stay with us here at the Mercure Southampton Centre Dolphin Hotel. I was sorry to read that you did not enjoy your stay for which I sincerely apologise. This is the first time we have received such comments about the noise in this area and is something we will investigate. I... More

Plymouth, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Friendly accommodating staff. Good location for all attractions. Fairly spacious rooms athough bathrooms need updating to go with modern sinks. Plenty of parking, not free but at £5 per day fairly acceptable.

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Thank you for your review. Delighted to read you enjoyed your stay with us and I will ensure your kind words are shared with the team. We look forward to welcoming you back in the future. kind regards Neil Brailsford General Manager Mercure Southampton Centre Dolphin Hotel More

London, United Kingdom
Top Contributor
147 reviews 147 reviews
18 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night very recently with a friend in a double room. We booked quite in advance and got a really good deal (£61 between the both of us). The room was a standard Mercure hotel room - double bed, two side tables with lamps, TV, table with 2 chairs, desk, wardrobe, bathroom (bath with shower overhead). Very... More

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Thank you for taking the time to review your stay with us. Really pleased to read you enjoyed your stay with us and enjoyed a comfortable nights sleep. We look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel on your next visit to the city. kind regards Neil Brailsford General Manager More

Cardiff
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked this hotel whilst visiting Southampton for the football, fortunately the football was significantly better than this out dated hotel that frankly is an embarrassment to the Mercure brand. Rooms had evidence of damp, were not cleaned properly net curtains were manky, simply not good enough in a time when travelers expect so much more. The absolute patent lack of... More

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Thank you for taking the time to review your stay with us here at The Mercure Southampton Centre Dolphin Hotel. I was very sorry to read you did not enjoy your stay for which I sincerely apologise. I do hope will we get the opportunity of welcoming back in the future to prove your experience does not reflect the high... More

Swindon, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

good size room with a comfy bed.excellent shower/bathroom.great breakfast.friendly helpfull staff.would recommend this Hotel as a good place to stay.good location for lots of interesting places.will definatley go back.

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Thank you for reviewing your weekend stay with us. Delighted to read you enjoyed your stay and we look forward to welcoming you back in the future. kind regards Neil Brailsford General Manager Mercure Southampton Centre Dolphin Hotel More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed just for one night as the hotel was near where we needed to be, not the best part of town but not too far from everything. Nice staff, clean, room and bathroom very clean, well presented and very warm. Breakfast was excellent. Overall very good and would stay again.

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Thank you for your review following your recent stay with us. Really pleased to read you enjoyed your stay and I will ensure your kind words about breakfast is shared with my head chef and his brigade. Great to read you would stay again, we look forward to welcoming you back. kind regards Neil Brailsford General Manager Mercure Southampton Centre... More

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

The hotel is in good location, close to the center and oxford street. It has it's charm and history. Downside NO HOT WATER. We checked in and a friendly staff downstairs informed us that the maintenance is in progress and everything should be fine by 3 pm. Next morning the water was still missing. Makes us wonder if it even... More

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Thank you for reviewing your stay with us here at the Mercure Southampton Centre Dolphin Hotel and my apologies there were elements of your stay not up to our high standards. In regards to the hot water we did have a situation where one of our pumps failed yesterday and in order to change this we needed to stop the... More

Herts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night and was really pleased. We were celebrating my husbands birthday which I had informed reservations on booking and was pleasantly surprised to find a birthday card and some fudge in our room from the hotel management, a nice little touch. We had one of the new rooms in the courtyard and it really was lovely,... More

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Thank you for your review, really pleased to read you enjoyed your stay and we hope to welcome you back to the Mercure Southampton Centre Dolphin Hotel on your next visit to the city kind regards Neil Brailsford General Manager More

Plymouth, United Kingdom
Top Contributor
80 reviews 80 reviews
80 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very pleasant and traditional town-centre hotel in Southampton. Nicely furnished and decorated, with the hotel's heritage present throughout. Very friendly and helpful staff, and a decent breakfast. Rooms can be a little noisy (inevitable with a city-centre location) so ask for a quieter room if that bothers you. Often very good rates available on the internet. Great-value parking if... More

Was this review helpful? Yes 2
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Thank you for taking the time to review your stay with us here at The Mercure Southampton Centre Dolphin Hotel. Delighted you enjoyed your stay and we look forward to welcoming you back very soon. Kind regards Neil Brailsford General Manager More

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Additional Information about Mercure Southampton Centre Dolphin

Also Known As:
Mercure Southampton Centre Dolphin Hotel
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel
Address: 34 - 35 High Street, Southampton SO14 2HN, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Southampton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Southampton Centre Dolphin 4*
Official Description (provided by the hotel):
The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel.Privilege rooms now available. On site car parking available however there is a charge for this service. ... more   less 
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