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Jurys Inn Southampton

3.0 of 5 1 Charlotte Place, Southampton SO14 0TB, England
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Jurys Inn Southampton
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Jurys Inn Southampton
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867 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warsash
Top Contributor
75 reviews 75 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I was booked into this hotel for 5 nights by a client. Reception was good and il was allocated a quiet room on the 11th floor with a good view over the city. The room was basic and clean. Breakfast was reasonable with a choice of fried and scrambled eggs etc. I declined to eat in the restraunt area which... More 

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Cashalot Thank you for taking time to review the hotel. It is great to read you found reception friendly and you were happy with the view of the city from 11th floor. Also you found your room to be very clean and breakfast good. It is disappointing to read the issues you experienced in the bar and with the... More 

1 review
2 of 5 stars Reviewed 2 days ago NEW

this hotel is highly expensive for a hotel stuck in the middle of a busy roundabout with no free parking and about a ten minute walk from the recommended car park to the hotel. Breakfast is the usual Jurys Inn standard...... Poor.

Review collected in partnership with Jurys Inn

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Simon R I am sorry your first review is not positive but thank you for taking the time to leave a review for fellow travelers. We positively encourage our guests to make the most of our pick up and drop off point to unload their luggage and any passengers at the front door before parking in the convenient parking... More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW

On check in, the receptionist took details of my card and didn't inform me that an amount would be deducted at that point in time. Upon check out, the same receptionist took details of my other card and charged the stay amount on it. Since then I've been trying to get either transaction reversed without success

Review collected in partnership with Jurys Inn

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear A Tripadvisor Member Thank you for your review. From investigating this further the receptionist took a pre-authorization of the card on check but did not charge, on departure payment was taken on the alternative card you offered. I do apologize this was not explained more clearly at either of the transactions. Your bank will release the amount taken on... More 

Southampton, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very nice as my wife loved every bit of the stay and wanted to even pay from her purse to stay extra night but we had to go as I have to resume work. It's worth going to other jury in as my wife said while we were checking out

Review collected in partnership with Jurys Inn

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear 961ostia Thank you for taking the time to share your experience with us and other travelers and rating us so highly. Truly delighted to hear that we met and exceeded your expectations. The team are always trilled to read such positive comments. Hopefully you and your wife with her purse can return soon, we still have rooms for Valentines!... More 

Douglas, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago

Just an overnight stay. Everything was fine, staff were polite, service was excellent, had a good sized room, comfortable bed, nice and quiet on the 6th floor. The free WIFI worked well even the room and was perfectly adequate in terms of speed for emails, browsing the internet etc. If there is one small negative it is the location -... More 

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Nigel J, Thank you for your review and taking time to feedback your experience of the hotel. It is great to read you rated us highly and found everything to your satisfaction. We hope you return soon and have another fantastic stay. Warm regards. More 

Bristol, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel last week and the service was excellent especially from Sam on reception . Nothing was too much trouble even when i couldn't find the car park - which is my only criticism as its a nightmare to find- . Comfy and quiet a budget hotel which did the job. I will be back next month... More 

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Samantha L Thank you for taking the time to share your experience with us and your fellow travelers and for rating us highly. I will pass your comments on to Sam who will be delighted to be personally mentioned. We look forward to seeing you again next month. Best regards. More 

Telford, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a Sunday night stay late (Sunday afternoon) and got a good deal price-wise. It was slightly less expensive than the nearby Premier Inn and, having stayed in the PI in November 2014, Jury's Inn is a notch or two above it. Room size was great. Even had a view of the river from our 10th floor room. Everything was... More 

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear The-Telford-Three Thank you taking time to review the hotel. It is great to read after a price comparison you chose ourselves ahead of other hotels you stayed with and found us better value and ahead of our competitors in service. We look forward to welcoming you back. Best wishes. More 

Worthing, United Kingdom
Top Contributor
123 reviews 123 reviews
12 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

A group of 7 ladies turned up for a fun weekend in Southampton and the Jurys Inn was our first pit stop. All the rooms had 3 proper beds so no worrying about 1 of us getting a sofa bed, the rooms were modern, the staff friendly and the breakfast was plentiful. The hotel is a nice walk across the... More 

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear koh256 Thank you for your review. I am delighted to read you enjoyed your weekend in Southampton and found the hotel location and our service to be ideal. We look forward to welcoming you back soon. Kind regards More 

Surrey, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My 2 night stay has been excellent. My room was fantastic, very clean and services were very good. The location is close to my work place that's why I chose this hotel. The only thing that disappointed me were my neighbor opposite my room. There were few of them and they were in and out making noise til dawn.

Review collected in partnership with Jurys Inn

Was this review helpful? Yes
DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Minerrva2015 Thank you for your review. It is great to read your had an excellent stay and enjoyed all our facilities. I am sorry to read the guests opposite were a little inconsiderate. We look forward to welcoming you back soon. Kind regards. More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

An excellent hotel well presented, friendly and helpful staff, good location for visiting Southampton, Problems experienced resolve immediately. The only downside was the poor breakfast, the experience was way below what one would have expected from an hotel which in every other way was excellent. There was a car park on site at basement level shared with others which could... More 

Review collected in partnership with Jurys Inn

Was this review helpful? Yes
DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Sir/Madam Thank you for your review on Trip Advisor, we greatly value your feedback. We hope to be able to welcome you back to the hotel soon. Kind regards. More 

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Additional Information about Jurys Inn Southampton

Address: 1 Charlotte Place, Southampton SO14 0TB, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jurys Inn Southampton 3*
Number of rooms: 270
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Also Known As:
Jurys Inn Southampton Hotel Southampton
Jurys Hotel Southampton
Southampton Jurys Hotel
Hotel Style:
#1 Green Hotel in Southampton

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