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All 21 Southampton hotels

Jurys Inn Southampton

3.0 of 5 Hotel   |   1 Charlotte Place, Southampton SO14 0TB, England
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Jurys Inn Southampton
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58%
Ranked #14 of 21 hotels in Southampton
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642 people have reviewed this hotel

Traveler rating
    137
    214
    169
    81
    41
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122
135
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193
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
Swindon, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Just checked out today with my wife and 2 children. Stayed for only a night thank god. The hotel is in a good location. That is the 'good' dealt with. The hotel is tired and in desperate need of refurbishment. Yesterday upon arriving the reception staff told us there was no hotel car park and we had to go to... More

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Chris L, Thank for your kind comments regarding the hotels location and breakfast. To clear up the car parking issue I can confirm the hotel website has a link which refers all guests to the public car parks in Southampton. Furthermore the reception staff who advised you to park in Bedford Place or Grosvenor Square car parks did so... More

London
Contributor
16 reviews 16 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for business: Location - the hotel is centrally located. It is about 5-10 mins walk to West Quay depending on your pace. You can either follow the road opposite the hotel or you can go through the park also opposite the hotel. There are a coupe of mini high street with Weatherspoons and coffee shops nearby.... More

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear BabyGLondon, Thank you for your review. I am glad you enjoyed your stay and will return. All our breakfast is cooked fresh or baked fresh on site. The restaurant for dinner is very popular every night of the week and I am delighted to read you made the most of our Costa offering. If you return in the summer... More

Hamilton, Bermuda
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This was my first trip to England I booked this hotel the very last minute and was pleased with the location, room, and service. I will gladly stay here again and recommend this to friends and family. Just a walk across the street literally leads you to a beautiful park. And just beyond the park is the City Center, West... More

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Dump 2014, Thank you for your review, I am delighted we were a part in your first trip to England and even more delighted you enjoyed the hotel and everything we offer. Kind regards Daniel Gough Deputy General Manager More

Southampton, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

We were very pleased with the room and speedy service we generally received. The staff at the bar and restaurant were incredibly helpful, approachable and professional. The only problems we would mention would be that at peak times, getting through to reception was tricky (took 5 attempts over 30 minutes) and we were very disappointed with the shower as we... More

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Joanne S, Thank you for your review. It is great to read such a positive review and in particular highlighting how approachable and professional the team here are. Next time you have any issue with the shower our maintenance team who work 7 days a week can always assist and fix this promptly. Thanks again Daniel Gough Deputy General... More

Jersey, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this jurys inn 3 times now. it is wonderful and i always look forward to my next stay. better than five star hotels i have stayed in by far. staff very friendly and helpful. rooms very clean. room service food very nice and not over priced. lovely beds. great tv. great bathroom really cant fault this... More

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear wdm2014, Thank you for such a great review and taking time to leave your very positive reflection of your stay at Jurys Inn Southampton. The team look forward to welcoming you back again and again. Kind regards Daniel Gough Deputy General Manager More

Denia, Spain
Top Contributor
153 reviews 153 reviews
38 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is so tired and does not justify its current rating and certainly not the price. Staff shortages were so obvious throughout Saturday in the bar area it required extraordinary patience to get a drink. The rooms are no better than a Travel Inn, lighting in all areas of the room but especially the bathroom was very poor. One... More

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Grapow, Thank you for the review, we appreciate all feedback. If you would like to discuss your stay with me further please feel free to email me. Kind regards, Daniel Gough Deputy General Manager daniel_gough@jurysinns.com More

Nottingham
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a 24 hour conference event. Afternoon, evening and following morning. First impressions were good, though the car park signing was poor. Reception directed me to the conference suites where we were expected and assisted with set up. All good. Accommodation was OK but nothing special. Evening meal, for 12 was well served, but the food was very average and... More

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear TimKNottingham, Thank you for taking time to review the hotel and highlighting the good and also the areas to improve. I am truly sorry for the confusion with the meeting rooms and will look into how this happened. The delay in the water was our error as we changed suppliers for our water fountains, our standard is all our... More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Bad customer service as reception staff didnt have a clue what had happened when someone tried to get in our room once we checked in, meaning they hadn't cancelled it out in the system , we went down to tell them and was greeted by rude staff that passed the blame to us as we booked through late rooms .com,... More

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Ellas71, Thank you for reviewing the hotel. I am sorry you feel the reception team were in anyway anything less than friendly. If you read previous reviews, the friendliness of our team is always complimented. Making your reservation with laterooms.com would have no bearing on any booking as we deal with a high volume of guests who have booked... More

Bristol
Senior Reviewer
10 reviews 10 reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for business for 4 nights. Got off to a bad start at check in as it took over 20 minutes to be seen too. Only 2 people at the desk and the queue was backing into the front entrance! Next on the list is the smoky bedrooms. After leaving the hotel every morning my coat stank of smoke.... More

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Kobechey, Thank you for your review. I can recall the check in you mention and nearly all the guests arriving that day arrived between 5pm and 6pm. We do normally have 2 reception staff to check in but on this day an extra member from our management team also went to the desk to reduce the queue. We have... More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

We booked this as part of a package to peppa pig world.I didnt sleep well at all. Creaky beds, washed out decor,old shower curtain in bathroom. Breakfast was not up to scratch, the sausage and bacon was of poor quality. I have had a better night at premier inn and I think they offer a better package for the price.... More

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DGMSouthampton, Manager at Jurys Inn Southampton, responded to this review

Dear Aderinsola, Thank you for your review. I am sorry to read you did not enjoy your stay. The hotel takes all feedback very seriously and I will look into each of your points. Kind regards Daniel Gough Deputy General Manager More

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Additional Information about Jurys Inn Southampton

Also Known As:
Jurys Inn Southampton Hotel Southampton
Jurys Inn Southampton Hotel
Jurys Hotel Southampton
Southampton Jurys Hotel
Address: 1 Charlotte Place, Southampton SO14 0TB, England
Location: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #14 of 21 hotels in Southampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jurys Inn Southampton 3*
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