This was a family 2 day visit to Southampton We were welcomed by the staff who were very pleasant and willing to help. The room was comfortable as were the beds and there was an excellent shower. It was quite a walk to the shopping area but as it was through a park it was quite pleasant

One night here, more than enough. Reception staff pleasant. Everywhere was pretty basic. Bedroom very average. Curtain rail hanging off (see photo) which I only discovered as I was about to sleep, so too late to sort. As you'd expect the sun provided a very early wake up call! One tissue folded neatly in the bathroom. Breakfast was so very... More

Jurys Inn hotels are a bit of an enigma to me. They sit somewhere to the side of Premiere Inns and used to be above them, but PI hotels are now some of the nicest budget places. This one has just lost its sheen a bit. Location is odd, on a roundabout near the City Centre, but not too near,... More

Very basic room with a good price ($91). Although I avoided the restaurant in the Hotel based on previous reviews of bad service. Apparently nothing has changed based on the experience of a fellow traveler. He said that the restaurant was almost empty yet he waited forever to be served and then waited forever for his food. As to the... More

This hotel is appallingly managed. They had a Trainee Manager flounder alone for just under half an hour while he couldn't produce the check-in paperwork they needed me to sign. When they did produce the paperwork, it had someone else's personal details, before he crossed them out. When more experienced assistance did arrive, it was patronising and humiliating. At least... More

I stayed here, with my fiance,yesterday. It was clean and comfortable. Friendly staff but sadly a luke warm buffet breakfast. Lots of children at the hotel so if you are a couple getting away from the kids, as we were, it was a little off putting but on saying that I would return with the kids! Perfect for an over... More

Stayed for 1 night. Believed the hotel had an underground car park. Not so, the hotel has done a deal with a car park across the road. I would not have chosen to park here - dark and dingy, even in daylight. Did not feel safe, there were a lot of asian men just wandering around. Would prefer to park... More

I initially stayed at the Jurys Inn Southampton a month ago, and after a less than stellar visit, I contacted management. I was treated wonderfully by them, and was comped an additional night stay at a later date. Management was friendly, professional, and very accommodating cannot praise them enough, especially Front Office Manager Kathryn Blake. This time around, I had... More

We stayed here a few years ago when we went to our daughters graduation. Receptionist was really good. Lovely to return to the city - rooms still good, bar area - I would say has improved. Would I stay here again - yes - my first choice hotel in Southampton and we will be returning. My son is in uni... More