If you are used to quality mattresses, dont stay here. Although only been open a short time, they have clearly cut corners on the comfort of the beds. Otherwise location is good, no noise, friendly staff.

Just spent one night here last weekend and it was faultless. Immaculate clean room, bathroom, public areas, lovely comfy beds. Staff fantastic, especially Amanda - at breakfast she was so helpful and friendly. Ashton was also extremely good at his job both in the bar in the evening and again at breakfast! All very attentive and wanting to provide a... More

This hotel is in a great location, with comfortable well equipped rooms. Breakfast was excellent with lots of variety. The restaurant and bar had a friendly atmosphere and served good meals. The housekeeping is of a high standand and the staff are very friendly and helpful. Checking in/out was quick and easy. Walking distance to the City Cruise Terminal, and... More

A thoroughly enjoyable experience and some of the "posher" hotels should take note. The customer is always at the forefront and each guest was given individual attention a real feel good factor. Check in was smooth, rooms clean fresh and modern! The wine selection was good and the breakfast was plentiful and a huge choice available. Would recommend and will... More

I booked this hotel because I was taking my daughter to Peppa Pig World and chose this Premier Inn specifically because I wanted an interconnecting room as we were traveling with my father. And as my daughter I'd 3 and goes to bed at 8 I didn't fancy joining her that early. However, despite being told it should be fine,... More

Overall not bad. Walking distance to most things and lots to see close by. Rooms Good but basic. Reception cold but food and staff very good. Stayed here for total of a week and found it to be adiquate for our needs. Would stay again if in the vicinity. Edna

Stayed the night before our cruise from Southampton, we have stayed in most of the hotels close to the port many times but this was our first time in the Premier Inn and we were very pleasantly surprised. Having never stayed in a Premier Inn we weren't expecting too much from a budget hotel, however, the staff were very friendly... More

staff very friendly and helpful. rooms clean but basic - as one would expect for a budget hotel. room looked empty and it would have been good to have another comfortable chair so 2 people could watch the TV without lying on the bed. Breakfast very good food seem fresh and was refreshed regularly. Real downside is lack of on... More

Lovely modern hotel, very reasonably priced. The staff, mainly youngsters were friendly and helpful. Good value in the restaurant too. Had dinner - 2 courses for £12.50 and the breakfast was a perfect start to a long day.