In spite of a bad overnight experience on our last visit, we stayed here again because of its ideal location for our purpose. We had none of the noise problems that we and others have experienced as we were located in the west wing this time which is away from the noisy restaurant and bar. The rooms are comfortable and... more

We stayed at the hotel in July for 1 night to attend Southampton University Open Day. The position was perfect enabling us to walk to the Uni and back easily. The staff are absolutly fantastic and cant do enough for you. Two days before our stay I had a car accident and was unable to drive so my husband had... more

The Hotel room we were given was directly above the next door wine bar which had outside tables and very loud music. This meant sleep was not possible until they closed. The fact that the guests upstairs only had to walk across their floor or yawn and for us to hear their every move did not help either! The room... more

We stayed here the night before our cruise, the room was clean and comfortable, the staff were very helpful in fact they couldn't do enough for you. The breakfast which was included in the price was buffet style and of good quality. The hotel is situated in an area which within minutes are shops, bars and restaurants to suit all... more

This was our second weekend stay in the past couple of months. We were so pleased the first time that we went back. The rooms are clean, the beds are comfortable, there is a good breakfast but most impressive is the friendly and helpful attitude of all the staff. more

We stayed in this hotel during Bank Holiday Weekend, as it was close to Portsmouth and to New Forrest. There was a CCTV-covered parking and we felt safe we could drive there. We received a very friendly welcome at the reception desk which continued throughout our visit. The breakfast were fantastic, there was a complimentary newspaper (The Independent), plenty of... more

Really really nice staff, friendly, helpful, EXPERIENCED (and knowledgeable) and efficient. Also, willing to go the extra mile (I won't say how incase people take advantage of them, but they were really nice). The price is INCREDIBLE, really really good value. The location is also excellent, if you have a car, for travelling to New Forest, Portsmouth, London, or Southampton.... more

On finding the hotel we checked in, the receptionist Kylie I think her name was, was absolutly brilliant, she made us feel very welcome. As it was my first time in the city we asked the receptionist loads of questions and must have called them around 10 times, she was happy to help all the time and gave us great... more

Got back from a one night stay at the Highfield Hotel and there is not a bad word I can say about the service I received! The staff were utterly helpful and extremely professional. The rooms were of a high standard - contemporarily decorated and great facilities inside the room. The breakfast (which is included in the price) was perfect!... more