We did have a few problems with our stay: a very stuffy airless room, a TV that took three people to turn on, a bathtub that wouldn't empty and a coach revving its engine outside at 5:30 am....... howver, having bought these points to the attention of the hotel staff, I without question had my bar bill zeroed (a bottle... More

I've stayed in ' big name chain' hotels in Southampton at least 6 times before and would have no problem recommending Highfield House Hotel, I'm so glad that I found it through perseverance of search engines. Staff were really friendly and helpful from the point of my initial e-mail enquiry giving that personal touch. Decor is not boutique or ultra... More

stayed here for one night for work. Rooms a bit dated, and I moved to a refurbished room, as the wall tv could not be moved, therefore meaning you had to lie on the bed to watch tv. However room change was not a problem, and refurbished room much nicer. the hotel is a little dtaed, but friendly staff who... More

Nice clean room with everything you need. Staff friendly and helpful. Convenient for bars and restaurants in Portswood, plenty of parking, and a good price.

We were a party of 4 (2 couples) and stayed here for 1 night only. We were very happy with everything, the room was clean and basic but for the money and breakfast included we felt it was good value for money. The staff were all attentive and polite, we had no complaints.

I was encouraged by the good reviews and also by their own advertising which claims this is a 'stylish modern hotel' . On arrival, before I even saw my room, the receptionist took full payment for the 10 days of my stay, not the usual per authorisation procedure. When I finally saw the room, it was little more than a... More

I have stayed here many times and have never been disappointed. The staff are extremely friendly and nothing is too much trouble. If there have been any problems they sort them out willingly and immediately. The rooms have always been immaculately clean and very warm. The free parking is a plus and the hotel is conveniently situated for the centre... More

we enjoyed our stay so much we will never stay anywhere else when we return to southampton. could not fault the room, the staff or the service. nothing was too much trouble. we celebrated our anniversary there with friends and the staff helped make it a very special day. breakfast was first class and very close to shops and restaurants.

Stayed here while attending a conference at the university. Hotel is 12 min walk away from main campus, so ideal. There is also a great Thai restaurant (Sara's) around the corner, and a selection of pubs etc. it's 2 miles into Southampton city centre, but wasnt a problem for me as I wanted to be able to walk to the... More