We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Southampton

3.0 of 5 Herbert Walker Ave., Southampton S015 1HJ, England
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Southampton
Professional photos View all
Browse nearby
Holiday Inn Southampton
Holiday Inn Southampton
Holiday Inn Southampton
Write a Review

613 reviews from our community

Traveler rating
    152
    249
    146
    43
    23
See reviews for
104
283
35
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (613)
  • Mar-May only
    (126)
  • Jun-Aug only
    (208)
  • Sep-Nov only
    (181)
  • Dec-Feb only
    (98)
All months
Dorchester, Dorset
Contributor
17 reviews 17 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We had a light, spacious room and it was all fine apart from the most important thing - the mattress had a big dip in the middle which the receptionist, when we told her this when we were checking out, didn`t pretend to care about.

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest. Please accept my apologies regarding the mattress and I am sorry that my colleague on reception gave you the impression, of not caring, as this was reported in our morning meeting and the 'said mattress' has been replaced. I would like to thank you for taking the time to feedback comments from your stay. Kind regards Robert Walker More 

Newbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was booked for the 16th January 2015 and have stayed here previously as the Grand Harbor is an awful hotel. I would like to point out this is a balanced review but people need to realise Holiday Inns are just that Inns with extras and slightly modernised, they are not 5* hotels and this is also a managed... More 

Was this review helpful? Yes 2
Burton upon Trent, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided that rather than risk traveling down to Southampton on the day of our cruise, we would travel the day before and stay at the Holiday Inn in Herbert Walker Avenue, Southampton, right next to the docks. We chose the hotels Cruise Package which gives you bed and breakfast and allows you to leave your car in the hotel... More 

Was this review helpful? Yes 4
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest. I would very much like to thank you for the time and consideration you gave to your feedback from your recent stay here at the Holiday Inn Southampton. It was very informative and I am delighted that the cruise package itself met with your approval and the hotel delivered a good service to make your cruise holiday start... More 

Senior Contributor
30 reviews 30 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our 2nd visit the first was in September 2014 when the boat show was on. This time we were given a choice of which view we wanted which was a nice touch. I was recognised as a rewards customer and everything was explained . The hotel is right next to the ferries so we could see the IOW... More 

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest. Thank you very much your kind comments are most welcomed and the team here will be delighted to read them. I do hope that should you be visiting the area again or indeed 'travelling across the water' to the IOW we may have the opportunity to welcome you back a 3rd time. May I wish you a Happy... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for one night as we were meeting friends. The hotel is situated opposite the shopping centre and within easy reach of the town. Check in was fine, no delays. Our room overlooked a dock and was clean and warm. I was unable to work the shower so settled for a bath but I mentioned it to reception... More 

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your fabulous feedback. I am delighted that the hotel and level of service met with your expectations and you enjoyed your stay. Your comments regarding the shower in the room have been duly noted, thank you. I hope that you will choose to stay here again if your are visiting the area in the future.... More 

Stoke-on-Trent, United Kingdom
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Waited over 20minutes for check in to be asked to sign someone else registration card. Was told I was being aggy? Whatever that means! Room dirty so back downstairs to be moved to another room. No offer of wake up call, newspaper or anything other than the points (that weren't given to me) as a platinum member! Very poor start... More 

Was this review helpful? Yes 1
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest. Please accept my sincere apologies for the level of service you received during your stay here at Holiday Inn Southampton. Naturally I am very concerned and alarmed to read these. Our hotel is committed to providing our guests with the highest level of services and facilities, which we fell short on this occasion. We constantly strive to provide... More 

Amesbury, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed for a nice night away not knowing how bad it would be! No heating in the room apart from a poorly working A/C, had no hot water in shower so was forced to shower in cold water but water coming out of sink was scorching hot! Bed was ok nothing to write home about! Was woken up in morning... More 

Was this review helpful? Yes 1
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay here at. Holiday Inn Southampton. I am disappointed to read your comments. Our hotel is committed to providing our guests with the highest level of services and facilities, which we fell short on this occasion. We constantly strive to provide an environment of comfort and value to our guests,... More 

Newbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for overnight stop early january. Requested and was given an upgrade to an "executive room" which if im honest. I am unable to comment on as i havent stayed in the standard room but if thats a superior room. Id not return ! As the upgrade was. At best adequate ! The shower was a dribble of warm... More 

Was this review helpful? Yes 1
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay here at. Holiday Inn Southampton. Our hotel is committed to providing our guests with the highest level of services and facilities, which we fell short on this occasion. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we... More 

West Sussex, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Holiday Inn in Southampton over night. The room was clean, comfy and we had a good nights sleep. We were a bit concerned it could be noisy as we were not aware there was a private party until we arrived however we had no problems. Have to say the breakfast was fantastic and we would stay again;... More 

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest. Happy New Year to you. Thank you for your kind comments and feedback from your stay here with us. I am delighted that everything met with your expectations and you had an enjoyable evening. Kind Regards Robert Walker More 

Alvechurch, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed overnight before our cruise. So convenient for the terminal. Left car there and the hotel arranged taxi to port. Everything ran smoothly and to time. No problem with luggage. On our return, taxi driver delivered our cases to our car. Really excellent service. Overnight stay was in a clean and comfortable room with a very good buffet breakfast with... More 

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest. Thank you for your feedback from your recent stay here at Holiday Inn Southampton. The Stay & Cruise Packages are fantastic value for money and are tailored to your requirements, I am delighted to hear that they met with your expectations. I am however disappointed to read your comments regarding the meal you received, please accept my apologies.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Southampton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Southampton

Address: Herbert Walker Ave., Southampton S015 1HJ, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Southampton 3*
Number of rooms: 235
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Cheap Tickets, Priceline, Despegar.com, Agoda, Travelocity, BookIt.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Southampton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Southampton Hotel Southampton
Southampton Holiday Inn
Hotel Style:
#6 Family Hotel in Southampton
#7 Business Hotel in Southampton

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (91)
Viewed
View from room (21)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (5)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (11)
Viewed
Dining (11)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (3)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay