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All 23 Southampton hotels

Holiday Inn Southampton

3.0 of 5 Hotel   |   Herbert Walker Ave., Southampton S015 1HJ, England
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Ranked #7 of 23 hotels in Southampton
A recent review
4 of 5 stars reviewed yesterday
M_Hen_85 Colchester, United Kingdom
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535 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Colchester, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel as part of a Paultons Park/Peppa Pig World mini-break deal and have to say, the value for money was superb. Positives - view over the docks from our room on the 7th floor was lovely, aided by the floor to ceiling windows! Staff couldn't have been more welcoming or helpful (those on reception and those... More

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Buckingham, United Kingdom
Top Contributor
61 reviews 61 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Well located for the Red Funnel/Red Jet ferries to the IoW. We were warmly welcomed as priority club members and given a clean and tidy room with a view of the water. Only minor gripe was lack of plug sockets near the bed for charging various iDevices. Breakfast on the Saturday was good, with friendly service from Ruth. Will stay... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We booked this as part of paultons mini break and I must say we were very impressed. The hotel looks very nice and although the post code supplied took as to the wrong turning we found it with ease. The reception was well attended and facilities were clean and spacious. We were on the 8th floor and the view was... More

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed 1 night for a show at the mayflower theatre. Good location for west quay shopping. Reception staff very welcoming, room was very comfortable with large screen TV and quality beds for a good nights sleep. We chose to have dinner at the hotel and the quality of the food was very good and the staff that were on duty... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent place to stay pre cruise. Staff friendly and helpful. Room clean with a comfy bed. Food good and plenty of it. The ladies organising breakfast on the Sunday morning were particularly pleasant and helpful.

Was this review helpful? Yes 1
East Yorkshire
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Had one night stay here before Princess Cruise and were very impressed. The lady on the check in desk was so friendly and very informative. Even finding out for us that our ships docking terminal had changed. The room was much more spacious than we had expected with a fantastic floor to ceiling window giving wonderful view of our ship... More

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Loughborough, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived in business at 2130, the reception staff were great. The bar staff looked like they were ready to quit. No smile, huffed an puffed when we asked for food and were very disengaged. You could run a great training course on a terrible customer experience. The reception staff were the complete opposition so there must be a departmental... More

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Cardiff
Top Contributor
53 reviews 53 reviews
50 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a night prior to a P&O cruise. The reception staff were friendly and we were told we had been upgraded to an Executive Double - although you wouldn't know it, the room, which was minimalist/spartan and was fairly small - a light over the bed wasn't working. The hotel is near the docks and beside an... More

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IHGCare, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Dear mhmgfouy, Thank you for taking the time to write a review about your experience with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We truly value your comments, all the good, the bad and the opportunities to improve, as these give... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Good location, close to shops, docks etc. However, very old, very tired hotel. Old furniture in rooms, old fittings, bathroom covered in much silicone in places, holes in tiles badly filled, paintwork chipped/falling off. Breakfast OK. Only stay here if you have no other choice.

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IHGCare, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Dear john11670, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with... More

Varazdin, Croatia
Top Contributor
96 reviews 96 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have choose this hotel because its close to the cruise port terminal, and not to far from the center. Atbthe reception they are very kind and they know to do their job. The check in was fast, Imgot my room in less then 5 minutes. I had a room with window to the port and parking lot of the... More

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Additional Information about Holiday Inn Southampton

Address: Herbert Walker Ave., Southampton S015 1HJ, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Southampton 3*
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Also Known As:
Holiday Inn Southampton Hotel Southampton
Southampton Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Southampton #5 Business Hotel in Southampton
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Southampton is situated in the heart of Southampton City Centre, with views over the waterfront and close to the M3 and M27 motorwaysThe Holiday Inn Southampton is located next to all Major Cruise Terminals making it the prime hotel for your Pre Cruise Stay. A pre cruise package rate is available which includes Breakfast, Car Parking and Transfer to the TerminalDuring your stay you can take advantage of West Quay Shopping Centre, day trips to the Isle of Wight, New Forest, and Paulton's ParkThe Holiday Inn Southampton is host to the PSP Southampton Boat Show. The hotel is centred in the heart of the show ground making it the ideal location to stay. Package rates available direct at the hotel.The hotel consists of 130 en-suite, air conditioned bedrooms with high speed Internet access, Spirit Health Club, Conference Centre, Restaurant, Bar and LoungeOur facilities also include 24 hour Room Service and free use for our residents to the Spirit Health Club which includes an indoor swimming pool, gym and sauna.The Holiday Inn Southampton has 5 Meeting Rooms and can accommodate up to 180 delegates, ideal for meetings and all special occassions. All rooms have air conditioning, wireless Internet access and all day tea and Starbucks coffeeAccessible & Family Rooms available. Kids Stay & Eat Free(Terms and Conditions Apply) ... more   less 
Number of rooms
235

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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