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All 23 Southampton hotels

Holiday Inn Southampton

3.0 of 5 Hotel   |   Herbert Walker Ave., Southampton S015 1HJ, England
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Ranked #7 of 23 hotels in Southampton
A recent review
5 of 5 stars reviewed 2 days ago
susan b East Yorkshire
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530 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
East Yorkshire
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had one night stay here before Princess Cruise and were very impressed. The lady on the check in desk was so friendly and very informative. Even finding out for us that our ships docking terminal had changed. The room was much more spacious than we had expected with a fantastic floor to ceiling window giving wonderful view of our ship... More

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Loughborough, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We arrived in business at 2130, the reception staff were great. The bar staff looked like they were ready to quit. No smile, huffed an puffed when we asked for food and were very disengaged. You could run a great training course on a terrible customer experience. The reception staff were the complete opposition so there must be a departmental... More

Was this review helpful? Yes 1
Top Contributor
53 reviews 53 reviews
50 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a night prior to a P&O cruise. The reception staff were friendly and we were told we had been upgraded to an Executive Double - although you wouldn't know it, the room, which was minimalist/spartan and was fairly small - a light over the bed wasn't working. The hotel is near the docks and beside an... More

Was this review helpful? Yes 1
Sydney, Australia
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Good location, close to shops, docks etc. However, very old, very tired hotel. Old furniture in rooms, old fittings, bathroom covered in much silicone in places, holes in tiles badly filled, paintwork chipped/falling off. Breakfast OK. Only stay here if you have no other choice.

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Varazdin, Croatia
Top Contributor
96 reviews 96 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I have choose this hotel because its close to the cruise port terminal, and not to far from the center. Atbthe reception they are very kind and they know to do their job. The check in was fast, Imgot my room in less then 5 minutes. I had a room with window to the port and parking lot of the... More

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London, United Kingdom
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The reception, restaurant and bar staff were all very kind and courteous. I was greeted politely and check in was over in a matter of moments. Dinner in the restaurant was tasty and the service was efficient, it was late and they wanted to set up for breakfast. The bar staff were polite and stayed later as there was a... More

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Holiday Inn as an overnighter before our P&O Cruise. The hotel location is ideal for guests going on to cruise holidays as it is literally within walking distance of the terminal buildings. We had booked and pre-paid for an Executive Room (bathrobes, chocolates etc) however we had been allocated a standard room. On speaking to the reception... More

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Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Great room with sea view. Staff very friendly and helpful. Dining room staff excellent even when busy. Nice position for a tour of the city and close to the Red Funnel terminal to visit the Isle of Wight. One big problem!! Roadworks right outside the hotel till 12.30 at night!!! Got no sleep at all and there is nothing the... More

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5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here the night before leaving on a cruise. Great location. Very clean! Wonderful staff! Nice walk into town or quick taxi ride. Staff were very helpful in directing us into town, recommending restaurants, arranging taxis for us.

Was this review helpful? Yes 1
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest Thank you for your feedback, I am delighted that you enjoyed your stay here at the hotel and the team here were helpful. I hope that you will choose to stay here at the Holiday Inn again in the future. Kind regards Robert Walker More

Crawley, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a pre-cruise night, and were very pleased, great room with lovely views out over the sea, very good breakfast and good deal when we booked online. The staff were very good and looked after you (when we wanted a cab to take us to the dock the following morning )will be staying here again, if we... More

Was this review helpful? Yes 2
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you, I am delighted to read that you enjoyed your stay here at the hotel prior to your cruise. The packages offered are varied and I hope suit everybody's individual requirement for their pre-cruise stay. I do hope we will have the pleasure of welcoming you once again to teh hotel. Finally I trust that you enjoyed... More

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Additional Information about Holiday Inn Southampton

Address: Herbert Walker Ave., Southampton S015 1HJ, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Southampton 3*
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Also Known As:
Holiday Inn Southampton Hotel Southampton
Southampton Holiday Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
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#5 Business Hotel in Southampton #5 Family Hotel in Southampton
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Official Description (provided by the hotel)
The Holiday Inn Southampton is situated in the heart of Southampton City Centre, with views over the waterfront and close to the M3 and M27 motorwaysThe Holiday Inn Southampton is located next to all Major Cruise Terminals making it the prime hotel for your Pre Cruise Stay. A pre cruise package rate is available which includes Breakfast, Car Parking and Transfer to the TerminalDuring your stay you can take advantage of West Quay Shopping Centre, day trips to the Isle of Wight, New Forest, and Paulton's ParkThe Holiday Inn Southampton is host to the PSP Southampton Boat Show. The hotel is centred in the heart of the show ground making it the ideal location to stay. Package rates available direct at the hotel.The hotel consists of 130 en-suite, air conditioned bedrooms with high speed Internet access, Spirit Health Club, Conference Centre, Restaurant, Bar and LoungeOur facilities also include 24 hour Room Service and free use for our residents to the Spirit Health Club which includes an indoor swimming pool, gym and sauna.The Holiday Inn Southampton has 5 Meeting Rooms and can accommodate up to 180 delegates, ideal for meetings and all special occassions. All rooms have air conditioning, wireless Internet access and all day tea and Starbucks coffeeAccessible & Family Rooms available. Kids Stay & Eat Free(Terms and Conditions Apply) ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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