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Holiday Inn Southampton

3.0 of 5 Herbert Walker Ave., Southampton S015 1HJ, England
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Holiday Inn Southampton
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Holiday Inn Southampton
Holiday Inn Southampton
Holiday Inn Southampton
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624 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wiltshire, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

I do like to be positive about my reviews and give an honest opinion for other travellers,Check in was fabulous { which to me sets the ambience of the place} Nice gentleman who offered us the 8th floor with a superb scene of the solent docks AND ....wait for it....a club biscuit each for being club members! This made us... More 

Was this review helpful? Yes 2
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Firstly thank you for your kind comments with regard to your welcome check in. Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to... More 

Preston, United Kingdom
Top Contributor
77 reviews 77 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel as we took our daughter for an interview at Solent University and it seemed like a perfect opportunity to see Southampton. Check in was smooth and efficient and given all details of what we would need for our stay. Room - wow very spacious (had a family room) with floor to ceiling windows so the room... More 

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again Kind regards Robert Walker More 

Senior Contributor
46 reviews 46 reviews
27 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 1 week ago

Location of the hotel is very good.. facing sea, very near to the cruise terminal and the biggest mall in Southampton, West Quay shopping centre. The hotel seems to be very old and not maintained properly. Rooms are okay, but look old. No charging points in the room. I had to disconnect one floor lamp to plug my phone charger.... More 

Was this review helpful? Yes 1
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your valued feedback from your recent stay. If I may, our breakfast is a buffet style, which offers, full selection of cooked breakfast range, choice of how you would like your eggs cooked, pancake machine, fresh fruits, choice of yoghurt and fruit coulis. The choice is varied and we feel no need to change daily.... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Holiday Inn is situated near both the cruise terminals and Isle of Wight ferries. We found the staff to be friendly and helpful. Breakfast is buffet with a wide choice. Lunch and Dinner is of a high standard. The rooms are very well equiped and comfortable, some with lovely views over the water, so to see cruise ships coming... More 

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest. Thank you!. I appreciate the time taken to write regarding your experience here which is informative to both myself and future guests who are planning to stay in the area. I do hope we have the pleasure of welcoming you back again in the future. Kind regards Robert Walker More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel had friendly staff bed was clean but rooms could do with deep clean furniture was a bit worn and grubby. Bathroom same-shower desperately needs descaling! Room next door same as the racket from the shower woke me every day. Food very good.

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest. Thank you for your comments and feedback from your recent stay. You will be pleased to learn that the hotel bedrooms have plans to be refurbished this early part of the year, but I thank you for raising this point as I do take note and react to all our guests suggestions/thoughts on the service, staff and facilities... More 

Gillingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here recently one a weekend trip to Southampton. I was pleasantly surprised at how nice this hotel was given its location(right next to the dock). Turns out the location is the hotels biggest selling point, The view from the room was absolutely fantastic, The walk into Southampton Center only took about ten mins and finally, you're only two... More 

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, It is always refreshing to read such comments from your stay here, especially given that you expectations were not too high of our hotel. I am delighted that the team here helped make that change and you enjoyed the hotel, its location and facilities. I hope you will return. Kind regards Robert Walker More 

Portland, Oregon
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at the Holiday Inn in Southampton really make the hotel experience a step above. They are very professional and friendly. I was traveling with a person who is disabled and they went above and beyond to ensure his needs were met. The hotel itself is clean and comfortable with a location that is perfect for anyone taking a... More 

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you very much for your much valued feedback from your stay. I am delighted that the team here offered support when need and helped make you and your friend/colleagues stay comfortable and enjoyable. I hope you will return again should you be in the area. Kind regards Robert Walker More 

Milton Keynes, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Back visiting our daughter at Uni and happy to return to the Holiday Inn. Great location, clean, excellent breakfast - particularly efficient & friendly breakfast staff. Still not used the pool - maybe next time? Happy customers - again!

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, First and foremost thank you for your continued support and loyalty to this hotel, it is very much appreciated. I am delighted that all was well with your stay and I hope that should you be visiting your daughter again this term we will have the pleasure of welcoming you back again. Kind regards Robert Walker More 

Upminster
Contributor
13 reviews 13 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for one night prior to our cruise. The hotel is well geared up and located for this purpose, particularly for the taxi arrangements to the cruise terminals. We found our room to be well appointed and comfortable for the overnight stay. The evening meal was perfect for our needs - not expensive with a more than... More 

Was this review helpful? Yes
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your informative comments from your recent stay here at the hotel prior to your cruise. I do hope that should you be cruising again you will choose to stay here at the hotel. Kind regards Robert Walker More 

Aldergrove, United Kingdom
Top Contributor
150 reviews 150 reviews
34 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here prior to embarking on our transatlantic cruise. The hotel was as expected and provided us a clean comfortable place to stay with a convenient location to the port. The hotel is close to shopping district and this was an added bonus.

Was this review helpful? Yes 1
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest Thank you for your feedback. I hope that you enjoyed your cruise and I hope that we may see you again in the future. Kind regards Robert Walker More 

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Additional Information about Holiday Inn Southampton

Address: Herbert Walker Ave., Southampton S015 1HJ, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Southampton 3*
Number of rooms: 235
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Also Known As:
Holiday Inn Southampton Hotel Southampton
Southampton Holiday Inn
Hotel Style:
#6 Family Hotel in Southampton

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