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Holiday Inn Southampton

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Herbert Walker Ave., Southampton S015 1HJ, England
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Holiday Inn Southampton
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663 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northampton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed one night here wish we'd stayed longer booked a family room on arrival all family rooms were fully booked so we were given a free upgrade to a suite it was fantastic little one had her own room with a TV, room 906 excellent views of Southampton again breakfast was great with many choices the lady who showed us... More 

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Maidstone, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed with 4 childern, had 2 triple rooms . Comfortable clean rooms. Nice location and close to shopping centre. Good food in bar. Lovely views over the port and friendly staff. Would stay again, good as the Paulton park stay and park ticket deal.

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Wigan, United Kingdom
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotels proximity to the cruise terminal is great. The room we had 408 was adequate. Bathroom was tired as was the fixtures and fittings, but the view of the docks is superb. We dined in the restaurant, however it feels like a canteen tbh. Food was good and wine prices reasonable. Me and my daughter used the pool facilities.... More 

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rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your balanced review and we are pleased to hear you enjoyed your stay overall. Kind Regards, Robert Walker General Manager More 

Lincolnshire, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay here severs times a year sometimes 4 days at a time, the hotel is very clean and the staff very friendly and attentive, we have no complaints at all for reasonably priced clean fully fitted hotel. Quite and not much notice when travelling in business you need good sleep and rest, Holiday Inn Southampton very good for this.... More 

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rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your great feedback. We are glad you continue to choose us for your visits to the area and we hope to welcome you back again very soon. Kind Regards, Robert Walker General Manager More 

Harrogate
Top Contributor
55 reviews 55 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the third time I have stayed at this hotel over a number of years. It is the first time I have used the Stay, plane, cruise package. I booked our package when I booked the cruise. I knew it would be busy as all 3 Queens plus the Anthem of the Seas and the Balmoral were due in... More 

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rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your great feedback about your stay and we are glad to hear how much you enjoyed it. We hope to welcome you back to our hotel again in the future. Kind Regards, Robert Walker General Manager More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We stayed over for a family wedding which was held in the hotel. Staff seemed friendly enough, but there was no organisation. The promised breakfast room for guests of the wedding had been given out to the public. Room was quite dusty and didn't feel particularly clean.

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rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your feedback. After consulting with staff involved with the wedding, there was no breakfast room promised. This is not something we currently offer. Kind Regards, Robert Walker General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This was a second pre cruise stay and won't be our last! (Hopefully)!! The staff were extremely helpful making sure we got a lovely view of Britannia the following morning. Rooms are slightly dated but perfectly functional and comfortable. We didn't eat dinner but enjoyed a few drinks in the bar (typical hotel prices) Breakfast was good large variety of... More 

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rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, We are delighted to hear about how much you enjoyed your stay and cruise and it would be our pleasure to welcome you to stay with us again in the future. Kind Regards, Robert Walker General Manager More 

Tamworth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Usually I stay in the hotel over the road but decided to give this a go and wished I hadn't. Nothing wrong with the restaurant and bar in fact they were great but the rooms were very dated and tired and the bathroom was step back in time very small and shower fittings had seen better days. Definately not the... More 

Was this review helpful? Yes 1
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your feedback which we do take on board. We are glad you enjoyed some aspects of your stay and we hope that we can welcome you back again. Kind Regards, Robert Walker More 

Hoboken, New Jersey
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was fine, nothing spectacular. Check-in was super quick and easy which was very much appreciated after a long flight and after I mentioned I was there to meet the Semester at Sea ship, the MV Explorer, they gave me a room overlooking the pier. The bed was comfy and the shower was great which were two pluses in... More 

Was this review helpful? Yes 2
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your feedback. We are glad that you enjoyed a pleasant stay with us. Kind Regards Robert Walker More 

UK
Top Contributor
54 reviews 54 reviews
52 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Last stayed here early 2000's and don't recal it being too bad. Staff are great, downstairs lobby and bar area OK and generaly well placed for business and cruises, however the room I had was not anywhere near the standard I would expect for an executive room,a worrying underlying aroma of damp and rather shabby appearance was my initial thought,... More 

Was this review helpful? Yes 1
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review

Dear Guest, Thank you for your review as we do take feedback and these comments on board. Kind Regards, Robert Walker More 

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