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Holiday Inn Southampton

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Herbert Walker Ave., Southampton S015 1HJ, England
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682 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ammanford, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for one night my wife and grandson we were visiting Pepper Pig World which was twenty minutes away, great location bed was comfortable I forgot to order a cot for our grandson but it was no problem we had one delivered to the room within twenty minutes. Breakfast was very good our grandson enjoyed the cereal and cheese... More 

Was this review helpful? Yes
buckinghamshire
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here before going on a cruise - brilliant idea. Everything was easy - the check in, dinner, breakfast, parking, taxi to and from cruise terminal, check out - excellent job holiday inn. The rooms are a bit tired, but the bed was comfortable and the view incredible. We watched our ship come into port which added to our excitement.... More 

Was this review helpful? Yes 2
Somerset, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We were lucky enough to stay in a room with views from a huge window over the harbour so the children enjoyed watching the ships come and go. The staff were polite and helpful and the food was excellent

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Exeter, United Kingdom
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our third pre - cruise stay at this hotel. Reservation completed on line was easy and on arrival we were pleased to find that our room preference had been taken into consideration. Hotel was busy due to the fact that Southampton had 5 ships berthed for that day however the staff at reception although busy, remained calm, professional... More 

Was this review helpful? Yes 1
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose this hotel in Southampton for a one night stay before a cruise. The accommodations were top rate and the personnel caring and attentive. The real payoff though was that what I had read online said the hotel is close to the cruise terminal. Well the morning of our cruise I looked out our window and right there was... More 

Was this review helpful? Yes 3
High Wycombe
Level Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here the night before our cruise. We did not have the cruise package because we used up a free night here with IHG points. Hence no breakfast, we walked over to Ikea which was adequate, considering we were going to be well fed the rest of the week. We also arranged to park elsewhere. As others have said, this... More 

Was this review helpful? Yes 2
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location location location Nice hotel with in walking distance to my ship, other piers you might have to get a cab too. I didn't want to sit and eat in the restaurant so I ordered fish and chips from the bar and took back to room. Very good I might add.

Was this review helpful? Yes 3
Whitstable, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 1 night prior to cruise. Managed to leave wife's birthday present in hotel room which I discovered after boarding cruise ship. A couple of calls later and Andy from the hotel had not only located the present but also arranged to meet me at the cruise terminal , if I could get off the ship. We met at... More 

Was this review helpful? Yes 1
Doncaster, United Kingdom
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here the night before a cruise - easy to find despite hitting Southampton at rush hour Room very basic and very tired - bath stained and shabby shower curtain. Very clean though Big queues to get down in the lifts in the morning and check out - could have done with extra staff on I always stay with HI... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Dear julie m, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to see you have rated the location of the property high and regarded the cleanliness of the rooms. However, it is regrettable if... More 

Boston, United Kingdom
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overnight stop with 15 days parking and breakfast in the morning is a brilliant package. The hotel is well situated near the shopping centre of Southampton and the cruise terminals. Friendly helpful staff. We will definitely stop here again.

Was this review helpful? Yes 2
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