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Star Hotel

26 High Street, Southampton SO9 4ZA, England
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Star Hotel
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311 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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South East England
Level Contributor
122 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The staff are very pleasant and helpful and the hotel is well situated. The breakfast was also good quality. However the rooms were below average. The first room we were given was very poor indeed with a scruffy blanket covering a sofa which should have been at the local tip. We were moved to an acceptable room with comfortable beds... More 

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Southampton, England, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

its a hard one to review . hotel its dated inside , need some refurbishment , but staff its amazing and i like the character of the interiors , you moved on time . very clean , water pressure its a problem if you want to take a shower , almost impossible. internet connection , very , very slow ,... More 

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Barcelona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Old decor, dirty entrance, noisy street. Undergoing frontage decoration but it does not take any time to keep the entrance clean. You couldn't see anything other than a grubby W from the welcome mat. The lift was 'vicious' need muscles and some to use it. I am disabled and asked for a ground floor room but put on 3rd floor.... More 

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Travelers are raving about these Southampton hotels

Portsmouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Thankfully, we'd only booked one night in this hotel. The reception area was old and jaded, although the receptionist was friendly and polite. Directed to the lift, we found an old service elevator, complete with hashed rails inside - and it jolted to life like something out of a Hammer Horror movie! The layout of the hotel is something to... More 

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

I have just tried to book this hotel and staff were very rude!!!! I refused to give my card details until they would confirm they had booked the requested rooms for the 4 weeks stay and I was told that until I handed over card details they could only book 1 week not what you expect when your about to... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Pros: great location, room was clean. Cons: 1. I was lost on the high street very close to the hotel and rang and rang and rang for directions. No answer (7pm). As I hung up the last time, I realised I was right in front of it. Walked in and there was a woman on reception clearly not bothered about... More 

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Surrey, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Ok - my fault - I booked this at 10pm this Monday, meant to book for the following Monday. I immediately rang the booking company who told me the hotel would call me back the next morning. They didn't, I called them to be told that since they hadn't sold the room (between 10PM and midnight!!!???) they would not refund... More 

Was this review helpful? Yes 2
Romford, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a night in this hotel purely because the hotel our friends were staying in was fully booked and we were only looking for the one nights stay before boarding a ship. Although as other people have mentioned the hotel is showing her age, the friendliness of all the staff and the fantastic Breakfast more than made up for... More 

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North London
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Small, pokey, a bit dingy and ancient (especially the lift) don't try it with more than one suitcase. Floors creek and the rooms are just about passable. Breakfast was okay and there's a nice, well priced bar attached.

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Poole, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 1 night, while attending the 8o's day on Southampton common, & like all city centre hotels, they are all full @ the weekend , friendly staff, very good breakfast , but the whole place needs a refurb, it was obvious realy , as this was the only place that had rooms left. Only the bare minimum has been spent... More 

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