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Novotel Southampton

GreenLeadersBronze level
4.0 of 5
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1 West Quay Road, Southampton SO15 1RA, England
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Novotel Southampton
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Ranked #9 of 25 Hotels in Southampton
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
Love2travelGuelph Waterloo, Canada
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1,050 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterloo, Canada
Top Contributor
195 reviews 195 reviews
17 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked far in advance and had breakfast included. The breakfast was quite good with both hot and cold buffets There are 3 or 4 cruise ports. Cunard docks at Ocean port. It is a 10 minute taxi ride and is the furthest away. The Southampton Central train station is a five minute walk. You can see the hotel from... More 

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Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your nice comments about the hotel as well as the detailed information about Southampton. I am very happy to see you had a great time with us and we hope to see you again soon. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed here recently for two nights. Hotel is functional with a nice lobby, bar restaurant and leisure centre. Excellent little play area for kids. The room was a little disappointing to say the least, very small for a family room. It was bearable for two nights but certainly wouldn't of stayed any longer in it. The breakfast was first class,... More 

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay. I am glad you liked the hotel, convenient, nice staff and good breakfast. I am sorry if you felt the room a bit small for the familly during the 2 days stay. We have interconnected rooms available with promotional familly rates available when booking in advance. We hope to see you... More 

Worthing, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had room 529. It was an executive room for a family of four. It wasn't large but comfortable. The sofa bed was large ([proper double bed size) and comfortable. The main bed was great with great pillows, which are often a problem in hotels. The room is also well sound proofed, a very quiet night. The bathroom is arranged... More 

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, This is with great satisaction I am reading your great comments about the hotel. I am very happy to see you had a great time and the details provided give interresting information about the hotel location as well as the services we can provide. Kind regards, Patrick Le Henaff General Manager Novotel Hotel Southampton More 

uk
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked this hotel for a two night pre-cruise stay as it looked close to the cruise terminals, and it was being only a 10 minute walk to pier 101 where our Royal Caribbean cruise was departing from. We booked an executive room including breakfast which cost a whopping £182 for the night. We booked thinking that the executive room... More 

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Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your constructive comments. I am very sorry that the temperature of the room as well as the extra paid for an executive room was not satisfactory. Please accept our appologies. We have various type of room at various rates. I do hope we will see you again in the future. KInd regards, Patrick... More 

Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for the weekend for mxgp excellent location rooms clean great breakfast friendly and efficient staff pool and sauna great for a quick dip within walking distance of shopping centres and cruise terminals will definitely stay again

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, This is with great pleasure we welcome your nice comments. I am glad to see you enjoyed your stay and more than happy to see we will see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Hotel Southampton More 

Senior Contributor
32 reviews 32 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed atNovoltel Southampton for one night during a long weekend in the New Forest. The hotel is only 20 minutes from the New Forest and is what you'd expect from a Novotel: good, but not outstanding. Parking was very difficult due to the time of the year and the car park was full by the time we got there, which... More 

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Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dera Guests, Thank you very much for your constructive comments. I am glad you liked the hotel and service. The large car park is very convenient and charged £6.00. I do hope we will see you again very shortly. Kind regards, Patrick Le Henaff General Manager Novotel Hotel Southampton More 

Senior Contributor
30 reviews 30 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for two nights on business, close to the Central rail station, by the way train is the quickest, 10 mins, and cheapest way into Southampton from the airport, fairly close to cruise terminals. Rooms are a good size with a decent size area to do some work, the bed is comfortable with crisp white bedding and had a good... More 

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Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your very nice and very interresting comments left to us and other guests. Since your last stay I am extremely happy to say we have improved our internet and the access is now free for all. We have also largely increased the capacity for dowloading documents. Once again, thank you very much for... More 

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed there for a full week and was very pleased with the hotel. The staff were friendly and helpful. Although not too large, the room was very comfortable and extremely clean. I loved the fluffy towels And modern bathrooms. My only complaint about the room is that the closet is only about 24" wide and I had to ask... More 

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your nice comments. I am extremely happy to see you had a nice stay with us and even more happy to see you comming back. See you soon. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

Frome, England, United Kingdom
Top Contributor
72 reviews 72 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

As Southampton supporters we go to the city quite a lot and stay over occasionally. We decided to stay at the Novatel with our friends from Essex. We checked in easily got a drink (not overpriced) and unpacked in our twin bed room. The rooms were very clean nice bathroom with a shower and bath. The room was spacious with... More 

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, This is with great pleasure we are receiving your very nice comments about the hotel. I am glad you had a great stay and we willl have a real pleasure to see you again. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

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