We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Southampton hotels

Novotel Southampton

4.0 of 5 Hotel   |   1 West Quay Road, Southampton SO15 1RA, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Up to 40% OFF THIS WINTER
Novotel Southampton
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Novotel Southampton to your Saves list
Ranked #6 of 25 Hotels in Southampton
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 5 days ago
johnLFC23
Write a Review

980 reviews from our community

Traveler rating
    292
    404
    203
    55
    26
See reviews for
283
363
67
146
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (980)
  • Mar-May only
    (201)
  • Jun-Aug only
    (310)
  • Sep-Nov only
    (260)
  • Dec-Feb only
    (209)
All months
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars NEW

Great location - right by the central railway station and not far from the airport. Very helpful and attentive reception staff. Food in the restaurant in the evening was delicious, breakfast inconsistent e.g. their advert says fresh berries available, however none were available, likewise for bagels. The gym, pool and sauna are very good if a little compact, and its... More 

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Many thanks your message. I am extremely happy to see you had a great time with us. Regarding the technical comments I will meet the person concerned and see what solution we can provide to the heating/cooling system. Same for the Sauna you have found too long to heat. We hope to see you again in a very... More 

Reading
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for two nights to celebrate my husband's birthday. We had paid a bit extra for an Executive Room. Our room was on the fifth floor and right at the end of the corridor, which suited us as there was no footfall or disturbance. Loved the fact that there are two doors between the bed and the... More 

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you for your great comments. We are very happy to see you enjoyed your stay with us. We hope to see you again in a very near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

A TripAdvisor Member
3 of 5 stars Reviewed 6 days ago NEW

Everything looks pretty tired. Can't see how much difference between this and the IBIS or the IBIS budget opposite. Having said that, very good service from all who work here, especially check in. Platinum status recognised. Free drink etc. Pool looks great, if tiny

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Sir, Thank you for your constructive comments. I am sorry to see you did not enjoyed as much as many of our other guests the bedroom. Being a Platinum Card Holder give you many benefits please on you next visit ensure we allocate you in one of our new superior room. Kind regards, Patrick Le Henaff General Manager Novotel... More 

Contributor
20 reviews 20 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed her after going for a meal and a show at the Guildhall. It was well located from the train station just a few minutes walk and quick and easy to get to shops and main town centre. Bit of a walk from Guildhall but we didn't mind that. Room plenty big enough and everything seemed to we working... More 

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Many thanks for your comments. I am extremely happy to see you had a great time with us. We hope to see you again in a very near future, to enjoy once again the breakfast with our pancake machine and our leisure centre. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

Stratford-upon-Avon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel for a young family. They are so good with accommodating children. Play equipment in the reception including a wii. Ate at the restaurant for two evenings out of 3 as the food was top quality. Breakfast great including a pancake machine which the kids loved. Very quiet hotel (even had a huge function on and we didn't hear... More 

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, We are happy to receive your very nice comments about your last stay in the hotel. I am glad you found the team, the restaurant to your convenience and the kids enjoyed the Pancake Machine. We hope to see you very soon. KInd regards Patrick Le Henaff General Manager Novotel Southampton More 

Swindon, United Kingdom
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Almost a year after my first visit to Southampton and the Novotel I booked another single night (20th Feb), in order to see “The Bodyguard” at the Mayflower. It's because of my first ever stay in Southampton that I have now visited this great city 3 times within the last year, my last visit to the city was a 2... More 

Was this review helpful? Yes 1
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Sir, Thank you very much for your very great comments. I was very sorry for the electrical issue in your room on the first night. I am extremely happy to see that you left the hotel very happy, because a solution to the technical issue was found. Further more you found the team very helpfull and very nice. This... More 

Cardiff, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Room prices are very reasonable and the pics of reception/bar look very nice. However it soon becomes clear they are making the money on the extras- breakfast I think £13.99, dinner costs even more. Pay for parking £6. Wifi apparently free- stupidly slow, such that it won't even load certain pages and cannot be used for downloading email attachments/ streaming.... More 

Was this review helpful? Yes
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Many thanks for your constructive comments about your last stay. I am happy to see you found the hotel with a good value for the money. Our hot breakfast buffet, with many cold and hot items is seen by many as very good value and I am sorry that it is not view. For the car park £6.00... More 

Oregon
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Quite obviously, this hotel was designed & located to cater to the cruise traveler. It is close to the docks, has good-sized rooms for all your luggage needs, & there is a restaurant & bar on the premises. We took the National Express motorcoach from Heathrow & it stopped at the central Southampton bus station, just a short walk from... More 

Was this review helpful? Yes 1
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Many thanks for the very nice comments, following your last stay at the Novotel Hotel. I am very happy to see you enjoyed the location of the hotel for shopping and the convenience for traveling. This is for us a great motivation and we will continue to provide a good service to our guests. KInd regards, Patrick Le... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel Southampton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, ACCOR, Cheap Tickets, Agoda, Despegar.com, Priceline, Travelocity, Odigeo and Tingo so you can book your Novotel Southampton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#1 Luxury Hotel in Southampton
#2 Green Hotel in Southampton
#7 Family Hotel in Southampton
#8 Romantic Hotel in Southampton

156 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (123)
Viewed
Hotel & grounds (26)
Viewed
Bathroom (11)
Viewed
Room/suite (31)
Viewed
Dining (5)
Viewed
Family/play areas (1)
Viewed
View from room (2)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Pool/beach area (2)
Viewed
Dining (8)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (6)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay