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All 23 Southampton hotels

Novotel Southampton

4.0 of 5 Hotel   |   1 West Quay Road, Southampton SO15 1RA, England
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Ranked #6 of 23 Hotels in Southampton
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870 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
74 reviews 74 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We researched hotels in Southampton via Trip Advisor, we settle on this one and were not disappointed. We caught a train down from Gatwick and arrived fairly late at night, we 'thought' we would see if we could walk! Lucky we did it's only about 400m away. The room was good, the staff helpful and the breakfast buffet was certainly... More

Was this review helpful? Yes 1
Haslemere, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I booked three nights here at the ridiculous price of over £200 a night because the Boat Show meant everywhere was full or profiteering as well, and I thought - well, it's got fab reviews, I'll stay there - a proper four star hotel... I was really looking forward to it. First impressions weren't good - unless you like staying... More

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Malton, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked a standard room, comfortable and clean, nothing special, we stayed 3 nights. Novotel were promoting a 40%discount on rooms, we saw no sign of that, when I queried it I lost the will to live in listening to when and when not it applies. Our bathroom smelt when we arrived but they sorted that out.Breakfast was good. We... More

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Bridport, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A very late last minute booking probably a cancellation. Superior room but no more superior than any other hotel in fact we felt it was a little basic. Service was ok but bar prices very high, dinner in the restaurant was just passable but nothing spectacular in fact a little boring really. Breakfast was just ok but restaurant descended into... More

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Wollongong, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at Novotel Southampton on the night before embarking on a cruise ship. It was a convenient choice. As we had to return our hire car, it was great to have such a large and comprehensive shopping centre within close walking distance of the hotel and taxi to the port was inexpensive. Our room was comfortable and well appointed.... More

Was this review helpful? Yes 2
Witney
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a two night stay for Paultons Park visit. The hotel is very modern and clean. The staff were very friendly and gave our children a cool little gift on arrival. The bed was comfy and the room had been modernised. There was a separate toilet as someone mention previously but all good in my book. Clean and comfy.... More

Was this review helpful? Yes 1
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review

Many thanks for taking the time to write your thoughts here. We are all thrilled to read that you and your family had a great time here at Novotel Southampton. We do hope to see you and your family again soon Kind Regards. Glenn Findlay | General Manager | Novotel Southampton More

Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

we chose this hotel over a lot of venues for our daughters wedding as ticking most of our boxes. As all special days we were anxious but after talking to Clare Smith hotel sales manager she arranged and took all worries from us. Clare even came in on her day off just to make every thing went well which was... More

Was this review helpful? Yes
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review

Many thanks for your Kind Words, I am very proud of Claire, Brian, Chef and the team and I have shared your kind words with the team. Again thank you for your kind words and I am happy your Daughter had such a great day. Kind Regards. Glenn Findlay | General Manager | Novotel Southampton More

Perth
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one night before our recent cruise. Staff were all welcoming and helpful. Room was comfortable and clean. We had dinner and breakfast. At both meals staff were friendly and efficient. Some guests need to be a lot more appreciative and a lot less demanding Would definitely stay again if we were to return.

Was this review helpful? Yes 5
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review

Thank you for your comments. We are happy to read that you enjoyed your stay and meals with us and appreciate your comments. We hope you had an enjoyable cruise and look forward to see you again next time you cruise. Kind Regards. Glenn Findlay | General Manager | Novotel Southampton More

Duffield, United Kingdom
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time we stayed here - both before and after a recent cruise out of Southampton. Good reception - efficient and friendly - modern interior - good restaurant for breakfast. Handy for QE2 and Ocean Cruise terminals. Bar service not too great; the least friendly of the staff we encountered. Downside is the air con in the rooms is a... More

Was this review helpful? Yes 4
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review

It is great to hear from a regular cruise guest and we hope you enjoyed your recent Cruise. We are happy you are finding we are consistently delivering good service, I have noted your comments regarding the Air cooling system and will be sharing your bar comments with our Food and Beverage Manager. Again thanks for the kind words and... More

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here a couple of weeks ago . This is an excellent , clean hotel very close to the station and West Quay shops and restaurants . The staff were very friendly , helpful and efficient , and a nice touch was the receptionist calling to check my room was ok soon after my arrival . Most of check... More

Was this review helpful? Yes
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review

Many thanks for your kind words which I will be sharing with the team. We have started a new check in process allowing your to complete most details on line prior to your visit and also e-check out so you no longer need to check out in the morning at the reception desk and we will email your invoice to... More

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Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Southampton 4*
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Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel

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