Easy check in. Refurbishment team working on our floor. Our room still old-style, dingy, and in need of makeover. Squeaky door hinges, stained cushions, much fluff, stained net curtains. WC cubicle separate from bathroom, without handbasin. [Staff confirm refurbishment does not include handbasins in cubicles: weird cost-cutting]. Upsides: good size room, decor OK, comfortable bed, sofa + two dining chairs,...
more
Dear:
We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you...