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All 25 Southampton hotels

Novotel Southampton

4.0 of 5 Hotel   |   1 West Quay Road, Southampton SO15 1RA, England
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Ranked #7 of 25 Hotels in Southampton
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A recent review
5 of 5 stars reviewed 1 week ago
Wendy R
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936 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worcester, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The hotel has a large shared car park with two other hotels and is ideally located for both the cruise terminals and also west quay shopping centre and attractions. It has a modern airy reception and reception staff where extremely friendly and professional. From the modern lines of reception the rooms are extremely dated, wood chip wall paper in toilet... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I came here for 3 nights with my family, this morning I went down to have my breakfast, firstly I was seated after 15mins wait, the breakfast wasn't set properly it was a mess, I went down at 9am, the pancake machine was out of order, poor customer services for the price nothing to choose from at the breakfast, i... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We were a party of 10 staying for 3 nights with an age range of 14-89. It was great, the staff were really friendly and helpful. Even though there were events happening in the evenings the service in the bar was quick and efficient. The service in the restaurant was exemplary and the breakfast was delightful. The beds were comfortable,... More 

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Malton, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is situated very conveniently for Ocean Terminal. The discounted prices are reasonable and all in all, not a bad place to stay. Service at reception and in the restaurant was very good and the room was very clean and comfortable with nearby car parking at a concessionary rate.Would stay again.

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Kent, UK
Top Contributor
64 reviews 64 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were very pleasantly surprised by the Novotel. I have never stayed in one before. We only stayed in this one because we were going to a family birthday party and there were other family staying. Our room on the 2nd floor was a good size, the bed large and very comfortable and the bathroom and separate lavatory spotless. The... More 

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Glenn_Findlay, General Manager at Novotel Southampton, responded to this review

Many thanks for your review, I am happy to read that we exceeded your expectations and I have passed your lovely comments on to all of the team here. Again many thanks for taking the opportunity to post your review here on tripadvisor. Glenn Findlay | General Manager | Novotel Southampton More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very helpful staff. Wedding on at the time - brilliant sound proof - couldn't even hear the band from the room. Excellent car park. Reception is modern. The the rooms need a little updating. Wallpaper similar to Braille - there must be a story in there somewhere. Expensive breakfast but McDonalds is only a 2min walk away.

Was this review helpful? Yes 1
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review

Many thanks for taking the time to review our hotel. We are happy to read that enjoyed your stay and we have noted your comments regarding the style of wall paper and the price of our breakfast. Again thank you for your feedback and we do hope to see you soon. Glenn Findlay | General Manager | Novotel Southampton More 

London, United Kingdom
Top Contributor
75 reviews 75 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Overall this was a great hotel. Good central location near town and lots of good local restaurants. On check in my daughter was treated with a xmas gift which was a lovely touch not seen by any other hotel I have been to lately. We booked an executive room which I don't think was very executive as it was a... More 

Was this review helpful? Yes 1
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review

Many thanks for taking the time to post your thoughts here on tripadvisor. We are happy that you and your daughter enjoyed your stay we do list all of our service including the car park information on our direct website. Again thank you for your review and we hope to see you again soon. Glenn Findlay | General Manager |... More 

Dublin, Ireland
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel in a double room for 1 night before a cruise. The hotel is in a great location for travellers going on cruises as it is only 9-10 minutes walk to the cruise terminal. The room was average size, the toilet and shower were seperate which is a bit unusual but everything was very clean. There... More 

Was this review helpful? Yes 1
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review

Many thanks for taking the time to review our hotel. We do hope you had a great cruise and thanks for your kind words. We do hope to see you again soon. Glenn Findlay | General Manager | Novotel Southampton More 

UK
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night because it was a reasonable price and walking distance to the centre of city. The room was average with good touches like plug sockets in the right place however the toilet wasn't in the same keeping as the bathroom and felt moor like a outside toilet with pebbled dash walls. The staff on reception were... More 

Was this review helpful? Yes 2
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review

Many thanks for taking the time to post your comments here on tripadvisor. We have noted your comments and we do hope to see you again. Glenn Findlay | General Manager | Novotel Southampton More 

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Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
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TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Priceline, Despegar.com, Agoda, Odigeo, ACCOR, EasyToBook, TripOnline SA and Tingo so you can book your Novotel Southampton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#1 Luxury Hotel in Southampton
#2 Green Hotel in Southampton
#7 Family Hotel in Southampton
#8 Romantic Hotel in Southampton

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