As previously observed, I teach for a living, so I spend much of my time in hotels, reliant completely on the front of house team to make or break my stay there. I've noticed a pattern over the years of high standards of service among the various Novotel locations I've used - they seem able to pick staff who are...
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The hotel itself is okay and probably 3 star but the fact that they make you pay £5 to park is just so tacky and underhanded. I have never stayed anywhere where we had to pay for parking and I find this a bit easyjet. Also they never stated that there was a £5 parking charge prior to booking. Disapointed.
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Thanks for commenting here in Tripadvisor regarding your recent stay at Novotel Southampton. I can assure that we regular review our Car parking charges to ensure that they remain competitive and I can assure you we our charges are very competitve for a 4 star hotel in Southampton. Again thank you for your comments and we do hope you choose...
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We stayed at this hotel while on business with my husband. The hotel was clean and inviting . Although the access to the Hotel from the main roads was abit confusing, it was very good location and close to all amenities. The restauarant was good and the bar even better. There was a small gymn and a pool which was...
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It is great to read your comments and I will share them with our team. Thank you for taking the time to post on Tripadvisor and we do hope to see you again in the future.
Kind Regards
Glenn Findlay
General Manager
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We have stayed in this Hotel several times and are always impressed by the extremely friendly staff. Nothing is too much trouble for them and they are always very respectful and kind. The rooms are spotless and very well appointed. The bed is very comfortable and the rooms are large. The restaurant serves excellent food and the staff are very...
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Reviewed November 20, 2010
Reviewed May 18, 2011
Thank you for writing choosing to stay at Novotel Southampton and for taking the time to write such kind words – I will be sharing them with all the team here and we look forward to welcoming you back again in the near future.
Kind Regards,
Glenn Findlay
General Manager
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We travelled by train to join our cruise ship the next morning. This hotel was ideally situated right opposite the central station. So no need to get transport. Its just a short walk into the town centre and a stroll across the car park you can see all the cruise liners in dock with lots of small restaurants nearby. The...
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Thanks for taking the time to review our Hotel, it is much appreciated and we look forward to you staying with as at Novotel Southampton soon.
Kind Regards,
Glenn Findlay
General Manager
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Just got back from a 4 night stay at this hotel. I travelled with my husband and two small children.I will cover both my positive and negative viewpoints of the hotel and hope that you find my review useful.
Positive: The hotel is in a great location. Right next to a retail park and the West Quays shopping mall. The...
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Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel Southampton hotel.
I am very sorry that your experience did not meet your overall expectations on this occasion. At Novotel, we endeavour to provide a superior experience for every guest.
Our Leisure center does have changing rooms to allow our guest...
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Ate as part of a function - 100 people in total. You therefore expect the food to be less agreeable than choosing a la carte - it's as much about convenience for the chef feeding that number. Food was perfectly edible, hot and tasty so in that respect it was adequate, but it didn't set the world alight. really pleased...
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Thank you for taking the time to write a review regarding the private function you attended at Novotel Southampton. It is great to read that you enjoyed both the food and the service. We do offer several Menu choices for our functions, ranging from set menus to fully tailored fine dining options with the final decision of the menu options...
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Staff friendly, helpful and professional. Room was clean and well furnished.
Location was excellent and plenty of parking.
We only had breakfast but that was excellent- plenty of choice.
Will definitely stay again.
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It is great to read your comments and I will share these with our team here at Novotel Southampton. We look forward to seeing you again in the future.
Kind regards,
Glenn Findlay
General Manager
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