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Novotel Southampton

GreenLeadersBronze level
4.0 of 5
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1 West Quay Road, Southampton SO15 1RA, England
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Novotel Southampton
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Ranked #8 of 25 Hotels in Southampton
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Becky_Gleeson Southampton, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southampton, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Really lovely hotel in a great location. The staff are very accommodating and although expensive, the breakfast buffet is amazing! The only thing me and my partner were not too keen on is that in some of the rooms the toilets are in separate to the sink, shower & bath. Would definitely stay here again.

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Liverpool, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Southampton really is a dreary place but the Novotel acts like a little Oasis in this tired old city. It's bright, spotlessly clean, the room (I had an Executive room) was very good. Spacious with all mod cons. Staff were very attentive and I lacked for nothing. The place is situated within walking distance of the city centre and a... More 

Was this review helpful? Yes 2
Havana
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a night prior to a cruise out of Southampton.. Which from reading other reviews seems to be a fairly normal thing! We had no real complaints about this hotel, the room was clean and the bed was comfortable. The bathroom was a little odd with the toilet in another room away from the bathtub and sink,... More 

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Massillon, Ohio, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here before our ship departed the Southampton port. Its perfect for such an occasion. The hotel was very clean, had a very nice bar, free wifi, great pool and a nice little kids play are in the lobby. Its location is great too, its right across the street from a shopping center and mall so you can walk... More 

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Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you for the detailed information regarding the hotel. I am very happy to see you had a great time with us. The location is a real plus for the many guests we are welcoming. We hope to see you in very near future. Kind Regards, Patrick Le Henaff General Manager Novotel Southampton More 

UK
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a good hotel, if you like shopping, cruising, or see a show ( mayflower theatre ). The rooms are very comfortable, superior rooms are best, especially if you have a walk in shower, bath. Breakfast is good, and the evening meal, you must book in advance for evening meal, the staff are happy to help, must are foreign... More 

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Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your nice comments. I am very happy to see you had a great time with us. We hope to see you in very near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

Plymouth, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here several times now before embarking on cruises from Southampton. Rooms are quiet and clean and the staff helpful. Car parking is usually extra at £6 per day but generally they let you keep the car on the car park till late in the day on departure so you can then do a bit of shopping before... More 

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Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, This is with great pleasure we welcome your comments about the hotel. I am very happy to see you enjoyed you stay with us before your cruise. We hope to see you again in a very near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is one that I have stayed at before and is good for the business traveller. The rooms are tidy and comfy if a bit dated. The bar and Resturant are fine and location is central. The leisure facilities are ok if a little small in terms of pool length. The hotel does what it says and is a good... More 

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Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your constructive comments. I am happy to see you licked the restaurant and the central location of the hotel. This is strong benefit for our leisure and business guests. We hope we will have the pleasure to welcome you back very soon. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

Cork, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Novotel Southampton for one night prior to joining my cruise. Very comfortable room close to lots of amenities such as Boots, restaurants, John Lewis and a short walk from the Mayflower Theatre (which I also attended). Good self service breakfast. Was able to pass a few hours in the bar waiting until it time to go to the... More 

Was this review helpful? Yes 2
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your excellent comments. We are extremely happy to see you had a great time with us. We hope to see you again very soon. Kind regards. Patrick Le Henaff, General Manager, Novotel Southampton More 

Lichfield, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed for one night before going on a cruise. We had a superior room which was very basic, in need of decorating, the bathroom had a separate loo which had no tiles on the wall, so could not we cleaned properly very unhygienic, it was like being in a public loo!!, do they think by putting a bathrobe, slippers... More 

Was this review helpful? Yes 1
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, I am extremely sorry to see you had a bad exprerience. Your review is not the usual comments we are receiving daily from our various web site or emails. If you wish to discuss further, please contact me directly. Patrick Le Henaff General Manager Novotel Southampton (0) 44 23 80 330 550. More 

Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Early arrival and visions of walking the streets after a very exhausting journey until room was ready were dispelled when we were given an early check in by the friendly, extremely helpful staff. This hotel has clean comfortable basic facilities and good for a couple of nights. Its lacklustre features are saved by the staff who go out of their... More 

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Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, This is with great satisfaction I am reading your nice comments about the hotel. I am please to see you found the team friendly and the room cleaned. Once a again, thank you for your visit, we hope to see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

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