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Hilton Southampton

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Bracken Place | Chilworth, Southampton SO16 3RB, England
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Hilton Southampton
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1,109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southampton, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Chris & Sammy Giles - Wedding We attended my Son's wedding which was very well organised, the staff were excellent, the venue for the Wedding ceremony was comfortable with plenty of space, 3 course meal was prepared, cooked and presented with out any faults, the evening entertainment was faultless. Drinks at the bar were quite expensive but not excessive !... More 

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san diego, california
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Yes, it's an old hotel that needs some updating. Carpets in the rooms and towels are worn. The two twin beds had old fashioned innerspring mattresses like I had as a kid. They were comfy enough. No AC and there are 2 fans in the room which helped to cool it down a bit. Bathroom was good sized with a... More 

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London, United Kingdom
Level Contributor
112 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Hilton Southampton this week. A Lovely hotel a 10 minute drive from Southampton and just off the motorway. Checkin was a bit slow as only one member of staff on the desk. Nice clean room which I choose of the Hilton App. I ate in the bar area and had an excellent burger and desire there being... More 

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Lincoln, United Kingdom
5 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel recently. The room is in good size and very clean. The deco is a bit dated and some furniture needs updating too. However, the staff were very friendly and helpful. All in all, an enjoyable stay!

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Vienna, Austria
3 of 5 stars Reviewed 4 days ago NEW

The rooms are nicely decorated but much too dark. While the staff was very helpful and friendly, not much can be said about the hotel's facilities and mediocre breakfast. Having stayed in other Hiltons before, this one doesn't seem to fit their brand and values of luxury.

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Wrexham, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Requested a quiet room, both when we booked and early on the day. I explained that we wouldn't be checking in until around 11pm, we actually arrived at 10.30. We soon realised that our room was far from quiet; directly underneath a busy road/motorway. Passing lorries shook the room, so we were woken every hour. The room was dirty, with... More 

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Southampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The hotel needs a complete refurbishment. The en suite bathrooms have numerous faults, there is no air conditioning, the car park is too small and the public areas are dated. The cleaning is poor, there were blood stains and swatted insects on the bedroom walls.We struggled to get a space in the car park despite being charged £5 per day.... More 

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Exmouth, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

To be honest I was expecting the hotel decor to be much more fancy for a Hilton (although I have never stayed in one before), the room decor was very dated. However, it was spotless. The staff here incredibly friendly and helpful, and sincerely want you to have a good stay. I was here for a family wedding and my... More 

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Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Old tired hotel with a very expensive bar, rooms were incredibly hot with a poor excuse for a window and just a desk fan for cooling. Beds were stupidly hard and uncomfortable, I stay away a lot and this was one of the worst hotel experiences I have had. The staff were very friendly and the only thing that saved... More 

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Driffield, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, amazing staff, great food. Convenient and well organised transfers to and from the port at Southampton. No need to worry about someone pinching your taxi! Car reg, make, model and colour sent to your phone so no mistaking it, and they have your name. Smooth, stress free. Will recommend abd use again!

Was this review helpful? Yes 2
HiltonSouthampton, General Manager at Hilton Southampton, responded to this review

Dear Jan H Thank you for taking the time to leave your very positive feedback. I am pleased to hear that you found your stay with us to be smooth and stress free. We aim to ensure that every guest has this experience and it's really helpful to hear your views. I am really pleased that you enjoyed your stay... More 

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