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Macdonald Botley Park Hotel, Golf & Country Club


Hotel class 4.0 of 5
Winchester Road | Boorley Green, Botley, Southampton SO3 2UA, England
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Reviews you can trust

76% Recommend
3.5 of 5 stars 52 reviews
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By trip type
All (52)
[ Date ] [ Rating ]
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4 of 5 stars
lisajon   6 contributions
Kingsbridge, United Kingdom
Nov 1, 2009 | Trip type: Couples

We have enjoyed our stay at Botley park, this is the third time i have been. The hotel is spotlessly clean and the staff are very helpful and friendly. We stayed mid week, the only thing i could fault were the drinks prices in the bar. £5.50 for the cheapest small glass of wine and £4.10 for vodka and coke.... more

Management response from
Paul-GM, General Manager

Thank you for your review and for staying with us at Botley Park again. I greatly appreciate all feedback received and I will pass on your kind comments to Andrea who looked after you at breakfast, My apologies for the pool being cold during your visit. We did earlier in the week have an air pocket in the pool system...

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5 of 5 stars
Ceebaby   1 contribution
London
Oct 19, 2009

I booked this hotel through spadirect for my sisters hen spa weekend for a party of 12 ladies. Booking in was very efficient and they dealt speedily with some of the errors I had made with the rooms. I booked an executive twin and a number of standard twin rooms. The hotel rooms are of a very good standard, with... more

Management response from
Paul-GM, General Managsr

Thank you for your review on Trip Advisor. I was very pleased to read how the team looked after you and your friends and I have made a special point of thanking the individuals mentioned personally. They have all asked that I say thank you for taking the time to inform us and we all wish your sister the very...

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3 of 5 stars
tsi588   2 contributions
London
Oct 18, 2009 | Trip type: Couples
0/1 found this review helpful

Good Room was ok, swimming pool good, grounds and general appearance good. Bad We went for a nice relaxed weekend away and that meant getting up late and have a nice breakfast. On Saturday we could see there were problems with the breakfast service, it was slow and although not that busy at 9.30am the number of times food came... more

Management response from
Paul-GM, General Manager

Thank you for your review. I am very sorry that you had a poor experience at breakfast and I do greatly appreciate your comments. As you are aware, the hotel was extremely busy on the weekend and I regret that we were unfortunately let down by a few of our usually very reliable staff and despite our best efforts we...

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3 of 5 stars
RobertHugoMonkey   1 contribution
Buckinghamshire
Oct 14, 2009 | Trip type: Family
1/1 found this review helpful

We booked a night's stay here to celebrate my birthday. First impressions are indeed very good and live up to the Macdonald name. We emailed the hotel prior to our arrival requesting (quiet) rooms to the rear of the hotel. Although we didn't receive a reply I can only assume it was acknowledged as our rooms were at the back... more

Management response from
Paul-GM, General Manager

Thank you for your review and for staying with us at Botley Park. I did receive your E-Mail regarding your request and made the upgrade arrangements personally however I did forget to reply after doing so and please accept my apologies for this oversight. Although most people are reserved when they go to their bedrooms, we do sometimes get a...

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3 of 5 stars
BR4clan   2 contributions
Kent
Oct 2, 2009 | Trip type: Couples
1/1 found this review helpful

A 4-star hotel is not the sort of hotel we would normally stay at for leisure purposes (we enjoy the smaller bed-and breakfast type of place), but I wanted something a bit more special for a surprise 10th wedding anniversary weekend and chose Botley Park due to its Spa facilities (which I knew my wife would love), its available activities... more

Management response from
Paul-GM, General Manager

Many thanks for your review and for choosing the hotel for your stay. I have passed on your kind comments regarding the food to the chef and thank you for taking the time to do so. With regards to the breakfast/room service I can only apologise for the delay experienced. Although it does differ, we find on some weekends that...

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5 of 5 stars
Interstellar   1 contribution
Brighton UK
Oct 1, 2009 | Trip type: Family
1/1 found this review helpful

We stayed here with our two children, 3 and 4 months. We were welcomed warmly and attentively and were made to feel special and individual even on a weekend when the hotel was very busy due to local events. The staff here were all magnificent - from reception to restaurant to housekeeping to leisure club (special mentions to Crys and... more

Management response from
Paul-GM, General Manager

Thank you for your review on Trip Advisor. I was very pleased to read that the team looked after you and your family so well. I have passed your kind compliments onto the Head Housekeeper and the Head Receptionist who have asked that I say a big thank you. We look forward to welcoming you back to the hotel in...

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2 of 5 stars
GGGSarnia   12 contributions
Guernsey
Sep 17, 2009
0/1 found this review helpful

Over the past 16 years I have stayed at the MacDonald Botley Park Hotel numerous times either for pleasure or for business. I have arranged a number of small groups from Guernsey to stay when i have been taking clients to Premiership football matches or when we have held meetings in the hotel. Service and facilities have always been very... more

Management response from
Paul-GM, General Manager

Many thanks for your review and thank you for taking the time to discuss this with me earlier last week. As discussed I do believe that most of the errors caused were simply down to an unfortunate miscommunication on our behalf. I do appreciate that you are a frequent guest at Botley and as you know this is not typical...

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4 of 5 stars
mozza34   3 contributions
ilford essex
Aug 28, 2009 | Trip type: Couples

We had three nights recently at this hotel and thought it was very nice. The staff were excellent, always helpful & courteous, especially one member on reception who helped us make a late booking to the Isle of Wight. After staying in another nearby Macdonald hotel for the previous two nights which we were disappointed with, we did not know... more

Management response from
Paul-GM, General Manager

Many thanks for your kind review regarding the staff and service and I have passed on your comments to the reception team who were pleased to hear they looked after you so well. With regards to the food prices in the restaurant, I do believe we are competitive for a 4 star hotel, however we also provide an early bird...

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3 of 5 stars
JLOReading   5 contributions
Reading
Aug 17, 2009 | Trip type: Couples

I stayed here with my partner for 1 night. I was really excited when I saw the 5 stars on the sign at the entrance. My excitement didnt last long. We arrived quite late so had dinner in the restaurant - bad idea! The prices are ridiculous for the standard of food and service. My partner had the duck for... more

Management response from
Paul-GM, General Manager

Many thanks for your recent review. I was obviously disappointed to read of your partners upset regarding the quality of the duck however I was pleased to note that the item was discounted following your comments. We only purchase our food from carefully selected and limited suppliers in order to maintain a high quality however I regret that on this...

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5 of 5 stars
longlegs   9 contributions
Colchester, United Kingdom
Aug 17, 2009 | Trip type: Couples

We stayed one night at this hotel , which was a shame as it was so lovely. This was brought as a present for our 30th wedding anniversary, we were not sure what type of room we had, so i e-mailed Paul the general manager before we came and asked if we could have a top floor room in a... more

Management response from
Paul-GM, General Manager

Hi Firstly congratulations once again on your 30th anniversary and many thanks for your comments and review. I was disappointed we did not get the opportunity to meet up however I am pleased to team looked after you and your found the room to your liking. I also want to say a thank you for the kind comment card you...

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Macdonald Botley Park Hotel, Golf & Country Club Also Known As

  • Macdonald Botley Park Hotel Country
Address: Winchester Road | Boorley Green, Botley, Southampton SO3 2UA, England