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All 23 Southampton hotels

Ibis Southampton Centre

2.0 of 5 Hotel   |   West Quay Road | Western Esplanade, Southampton SO151 RA, England
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Ranked #12 of 23 hotels in Southampton
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514 people have reviewed this hotel

Traveler rating
    90
    224
    143
    39
    18
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60
242
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81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Kent
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

I needed to speak to the hotel to ask to pay for a booking for guests that we had invited over. The number on the website was incorrect. I spoke to someone in central reservations who explained to me how I could pay for the 3 rooms I had booked on behalf of my guests. Having been given the correct... More

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Reading, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

After my shocking experience of sleepless night with your hotel in Cardiff, I can safely say that my stay here was much more comfortable certainly in terms of the room anyway. I was here for a friend's 21st with the main event taking place at Oceana. As you'd expect, hotel is perfectly located in town centre right next to the... More

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Mikhail_Myasin, General Manager at Ibis Southampton Centre, responded to this review

Dear RFCSG10, Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. Please rest assured that we have noted your comments. I was sorry to hear of your disappointment with regards to the cost of the car parking at the hotel. Our hotel is one of the few central hotels in Southampton able to... More

Cornwall, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for a night at the end of a roadtrip we did around the UK. Compared to other budget hotels we were quite unimpressed with the ibis hotel - we'd stayed at an ibis budget in Glasgow that was much nicer than this one. The man who checked us in was unfriendly and seemed annoyed that we had questions... More

Was this review helpful? Yes
Mikhail_Myasin, General Manager at Ibis Southampton Centre, responded to this review

Dear MrsW2912, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we have taken note of your comments. Please rest assured that these will be addressed. Kind regards, Mikhail Myasin General Manager More

Basingstoke, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I have no idea what the rooms are like here - all I know is they are upstairs. I know this because we never got past the Lobby. Booked for one night (a Friday) and was reluctant, but prepared, to pay £99. 'Did you come by car?' we were asked. "Yes." "That'll be £6 a night, Sir." "In that case... More

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Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear The-Rupert-Seller, I am really sorry to hear that you have decided not to stay with us. I would like to assure you that the rate you booked was competitive by comparison with what other hotels were charging on that particular date. If you would like to discuss this in person, please do not hesitate to contact me on 02380634463... More

Brighton, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Stayed in this 'budget' hotel last Saturday night. Appalling service, appalling breakfast and the advertised soft pillows were like bags of bricks. The 15 minute satisfaction guarantee was non existent and I had to go out to buy pillows! Management were not in the least bit interested. It may be budget but having paid £100 for bed and breakfast I... More

Was this review helpful? Yes 1
Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear Anne L, I am very sorry that on this occasion you were disappointed with your stay. We treat all feedback with the utmost seriousness and have noted your comments about the firmness of our pillows. Please feel free to contact me on 02380634463 or h1039@accor.com should you wish to discuss this further. Kind regards, Mikhail Myasin General Manager More

Exmouth, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm only on night 1 of 3 and am already impressed with the hotel. When I arrived my telly was not working so the staff offered to move us. My son left his teddy in the 1st room so had to bk and ask for a key to retrieve it. Then with not much air circulating we asked for a... More

Was this review helpful? Yes 1
Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear 2brothers2, Many thanks for the positive comments, I am happy that you had such an enjoyable stay with us. I hope we can welcome you back to our hotel again very soon. Kind regards, Mikhail Myasin General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Room was clean, functional and good value for money. Television had all freeview channels with excellent reception unlike other hotels we have stayed in. Free internet access unlike other well know hotels. Staff were friendly and accommodated our request for a quiet room. This hotel is ideally located for the cruise terminal, is a few minutes walk from a large... More

Was this review helpful? Yes 1
Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear Tracey C, Thank you for your kind comments and compliments, I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Mikhail Myasin General Manager More

poole
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed here on a sat night after visiting the mayflower theatre, on arrival I waited over 10minutes to be seen by the lady on the desk (anna) as she was dealing with another customer, as soon as the other customer leaves the phone rings and she answers it and is taking another booking for a further 10 minutes?? So... More

Was this review helpful? Yes 1
Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear rysey179, Many thanks for your comments. We appreciate your feedback and are glad you enjoyed your stay. We have noted your comments regarding check in and will look into this. I hope we can welcome you back to our hotel very soon. Kind regards, Mikhail Myasin General Manager More

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Additional Information about Ibis Southampton Centre

Address: West Quay Road | Western Esplanade, Southampton SO151 RA, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Southampton Centre 2*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Priceline, Hotels.com, Tingo, BookingOdigeoWL, ACCOR and Venere so you can book your Ibis Southampton Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Southampton Centre

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Amenities

Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#3 Green Hotel in Southampton
Hotel Class
Official Description (provided by the hotel)
The Ibis Southampton Centre is in the centre of Southampton, close to West Quay Shopping Centre, the business district, the port and the theatres. The hotel has 93 rooms with wireless Internet access including 2 rooms for persons with limited mobility and 3 meeting rooms. A bar offering snacks 24 hours, a terrace and pay parking are available to guests. Golf and tennis facilities are close by. The beaches of Bournemouth, the New Forest and the historic site of Beaulieu are all easily accessible. ... more   less 
Number of rooms
93

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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