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Ibis Southampton Centre

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9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
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Ibis Southampton Centre
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Ibis Southampton Centre
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621 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brighton, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Wanted somewhere to stay for theatre visit. Obviously not a luxury hotel but no complaints - positive mention to lady behind bar who was helpful when it came to choosing our dinner as well as drinks as we were a bit indecisive!

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Croydon, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 2 nights in May, the bed is really comfortable, room is very warm and the staff are very helpful. If you wake up late and stay in, the maid service leave a bag outside with fresh towels and coffee/tea, which is a really great idea.

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Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Clare B, Many thanks for the positive comments, I am happy that we were able to make your stay with us so enjoyable. I hope we can welcome you back to our hotel again very soon. Kind regards, Mikhail Myasin General Manager More 

Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Room includes a flat screen TV. You will find a kettle in the room. Rooms have a private bathroom . There is a 24-hour front desk at the property. Close to a shopping center and public transport and national express coach station.

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Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear yarondo, Thanks for your review. I am glad you had a good stay with us. We hope to see you on your next trip to Southampton. Kind regards, Mikhail Myasin General Manager More 

Dorset, UK
Contributor
19 reviews 19 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Ibis Southampton Centre for one night on the 19.05.15. First impression of hotel was very clean and modern. Was warmly greeted by reception and book in was smooth. Stayed in room 321 and was clean and quiet. Bed very comfortable and had good night sleep. Booked breakfast for the morning which was a self service choice of... More 

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Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Stalky2012, My team and I very much appreciate your kind words, and we are glad to have been a part of your visit. . We look forward to welcoming you back. Kind regards, Mikhail Myasin General Manager More 

Aberdeen, United Kingdom
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed for one night before a cruise and was aware of the Ibis brand prior to arrival. Staff were nice, but that's about all the good I can say. I know this is a budget brand, but the rooms were tiny and I've lost count if the bruises I picked up bumping into beds and furniture. Soundproofing is really bad... More 

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Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear John R, Thank you for your review, please rest assured that we have taken note of your comments and will address these where possible. Kind regards, Mikhail Myasin General Manager More 

Travelers are raving about these Southampton hotels

London, United Kingdom
Top Contributor
63 reviews 63 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

From the outside looks very dated. Staff were friendly at check in. Room was basic, then again they don't to pretend to be anything else. The bed is a good size, the pillows are thin, I had to order more. Location is ok, a quick walk from the station, but on the estate is McDonalds and TGI Fridays. Breakfast was... More 

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Majid R, Many thanks for letting us know your thoughts, and rest assured we will look into this matter. I hope you can give us an opportunity to welcome you back to our hotel. Kind regards, Mikhail Myasin General Manager More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here the night before a cruise - very well located, close to the station and within short taxi distance of cruise terminals. Rooms are what you would expect from a hotel within this price range and perfectly clean and well-maintained. I would even argue that the bathrooms are a shade nicer than Ibis's more upmarket adjacent sister, Novotel. Recommended.

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Matt B, I am grateful that you could take time to leave us your thoughts and write a review. I am so pleased that you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Mikhail Myasin General Manager More 

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The first thing I noticed when arriving in our room was how clean it was. The taps and shower were so shiny they looked like brand new. Always a good sign. The room was well thought out; great to have a plug socket near the mirror for the hair drier - it's amazing how many other hotels dont think of... More 

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Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Carol C, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us. I hope we can be part of your future travel plans. Kind regards, Mikhail Myasin General Manager More 

Wellington, New Zealand
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not a great hotel for the price. Mainly there to cater for the cruise ships. The more cruise ships in the higher the price. Parking was extra as well. Only redeeming feature, the breakfast at $8.50 was very good value(pounds).

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear DarranK600, Thank you very much for taking the time to post your thoughts on here. We have noted your comments and hope that we can welcome you back to our hotel in the future. Kind regards, Mikhail Myasin General Manager More 

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