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All 21 Southampton hotels

Ibis Southampton Centre

2.0 of 5
West Quay Road | Western Esplanade, Southampton SO151 RA, England
Hotel amenities
Ibis Southampton Centre
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Ranked #9 of 21 hotels in Southampton
Most recent review
5 of 5 stars Reviewed June 18, 2013
Viajes29 Miami, FL
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317 reviews from our community

Traveler rating
    55
    138
    85
    27
    12
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Families
29
 
Couples
155
 
Solo
52
 
Business
53
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Miami, FL
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 18, 2013 NEW

We recently spent two nights at the Ibis Southampton Centre prior to our cruise on the Adventure of the Seas. Everything about the hotel was wonderful, especially the location. We took the bus from Heathrow to Southampton and were able to walk from the bus station to the hotel, it took about ten minutes. When we arrived, the nice man... More

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See 2 more reviews by Viajes29 for Southampton
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2013 NEW

Best location, just opposite Southampton Central Station, within walking distance to shopping mall. The reception staff were very friendly and welcoming. Tip: Rooms only supplied with one towel per guest, so pick up some from reception if you need extra.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review
June 17, 2013

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards,Joanna Siwiorek More

Gibraltar
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 14, 2013 NEW

Stayed at this Hotel with friends while waiting to join the 'Adventure of the Seas' Cruise ship. On arrival found the staff extremely friendly and welcomed us to the hotel. We were having fun within a few minutes of arriving, good sign of a good Hotel. My room was as usual adequate for my needs. Has free use the lobby... More

Was this review helpful? Yes 1
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review
June 17, 2013

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards,Joanna Siwiorek More

Lisbon, Portugal
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 12, 2013

In general the hotel is very nice. Good location, clean, the service is eficient but not peasent, the breackfast is very goog. The only realy bad thing is the mattress. Its too soft and very uncomfortable.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review
June 15, 2013

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards,Joanna Siwiorek More

Melrose, United Kingdom
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 8, 2013 via mobile

Stayed here before we cruised. Very close to docks and railway station. Food in hotel was ok. Kids went to McDonald's as across from hotel. £44 per room, very good. Heat in rooms through night was terrible 23 degrees and no working air conditioning.

Was this review helpful? Yes 1
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review
June 17, 2013

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards,Joanna Siwiorek More

Cheltenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2013

I was pleasantly surprised with the quality of the hotel, The staff were very helpful, the service good and the new beds very comfortable . Food however was poor quality. With so many restaurants nearby, I'll be eating out for my next stay.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review
June 17, 2013

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Joanna Siwiorek More

Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed June 8, 2013

Room what we expected, There should have bee information for foot passengers re Red Jet Funnel Hi Speed, buses etc. Why is there no info for IOW, Ferries, Buses Trains. There is never any Tourist info.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review
June 17, 2013

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Joanna Siwiorek More

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4 of 5 stars Reviewed June 7, 2013

We recently stayed overnight prior to a cruise - we were a couple with 2 elderly ladies with wheelchair and mobility problems. The reception staff were very helpful. I love it when people go the 'extra mile' without being asked, hinted at or complained to! The hotel is light and airy, rooms were good, beds were comfortable, linen/towels were clean.... More

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Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review
June 17, 2013

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Joanna Siwiorek More

Bristol, New Hampshire
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 4, 2013

Very close to the train station. TGI Fridays next door. We paid only $66 US dollar per night. What you get for the money is terrific! If you need a large room go elsewhere. The no frills room is about as small as can be and hold 2 people and 2 bags. Sparkling clean room makes me recommend this hotel... More

Was this review helpful? Yes
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review
June 17, 2013

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness. Kind regards, Joanna Siwiorek More

Durham City
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2013

For the price, you can't really complain, it was easy to find and park, whilst the rooms where slightly small, you get what you pay for compared to some other more expensive hotels in the area, clean and thought breakfast was lovely, we went early so it nice and quiet. TGI Fridays is just outside to your left. If you... More

Was this review helpful? Yes
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this review
June 17, 2013

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Joanna Siwiorek More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very good(13)
  • Cruise terminal(5)
  • West quay(4)
  • Good value(3)
  • Car park(3)
  • Friendly and helpful(3)

Additional Information about Ibis Southampton Centre

Address: West Quay Road | Western Esplanade, Southampton SO151 RA, England
Region: United Kingdom > England > South East England > Hampshire > Southampton
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 21 hotels in Southampton
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Ibis Southampton Centre is in the centre of Southampton, close to West Quay Shopping Centre, the business district, the port and the theatres. The hotel has 93 rooms with wireless Internet access including 2 rooms for persons with limited mobility and 3 meeting rooms. A bar offering snacks 24 hours, a terrace and pay parking are available to guests. Golf and tennis facilities are close by. The beaches of Bournemouth, the New Forest and the historic site of Beaulieu are all easily accessible. ... more   less 
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Also Known As:
Accor Hotel Southampton Centre

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Ibis Southampton Centre
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