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Ibis Southampton Centre

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9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
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1 room 1 guest
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Ibis Southampton Centre
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660 Reviews from our TripAdvisor Community

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Traveler rating
    120
    291
    181
    45
    23
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84
301
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100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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  • All months
    (660)
  • Mar-May only
    (171)
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    (159)
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UK
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked this for location to cruise terminal and for the 2 week parking as part of the stay and park deal. The location of the hotel is superb for people looking to go on a cruise as it is a 15 minute walk from the hotel so my husband was able to drop the cases and me off at... More 

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Telford, United Kingdom
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in a complex of another 2 hotels used mostly for cruise ship passengers before or after a holiday. we had a room over looking front of the hotel carpark and may be might a little more quiter on the back of the hotel (bear this in mind upon arrival) we was woken by someone attempting to have... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Booked a room then found out I could room with my mates for £5 the ladies on the desk Deborah, licia were absolutely fabulous. Definitely reccomend staying here! Rooms are lush and the staff make it worthwhile staying here, really made us feel comfortable

Was this review helpful? Yes
Mikhail M, Manager at Ibis Southampton Centre, responded to this review

Dear Lauren M, Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to Ibis Southampton Centre again very soon. Kind regards, Diana Neukirchner - Assistant General Manager More 

County Durham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Clean basic hotel. Friendly staff. Excellent breakfast. You can see the hotel from the train station. It's less than 5 minutes walk for an able bodied person, easily manageable with a suitcase or two on wheels. You don't need a taxi! ( rather annoyingly we took one when he could have just pointed over the road!)

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Mikhail M, Manager at Ibis Southampton Centre, responded to this review

Dear Taniadodd, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Ibis Southampton Centre. Kind regards, Diana Neukirchner - Assistant General Manager More 

Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We were staying at the Ibis because we were on our way to a family funeral. On arrival we discovered a £6 charge to park at the hotel. There is no other option but to pay. It's like an enforced service charge upon your meal. Poor show Ibis! The hotel is generic and clean.

Was this review helpful? Yes
Mikhail M, Manager at Ibis Southampton Centre, responded to this review

Dear MuffinMan0302, We at the Ibis Southampton Centre very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. Kind regards, Diana Neukirchner - Assistant General Manager More 

Barnstaple, United Kingdom
Level Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are small, but reasonably well appointed, except mine was getting tired with damaged and worn laminate to work tops. TV had poor quality picture and sound. There was a horrible, modernistic moulded plastic chair with hazardous sharp edges that needs urgent replacement. The room was well insulated and sleep quality was good. The restaurant has an exotic sounding menu,... More 

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Lancerlot, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us. I hope we can be part of your future travel plans. Kind regards, Mikhail Myasin General Manager More 

Redditch
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a very nice couple of days here,normal Ibis Hotel everything you want very clean handy to everthing. Staff very helpful. I think that the Fire Alarm going off at 8.00.am was a bit of a Blip not intended

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear JFW_250, Thank you very much for taking the time to post your thoughts on here. I am glad that you enjoyed your visit, and I hope we can welcome you back to our hotel in the future. Kind regards, Mikhail Myasin General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The service I received this evening can only be described as beyond exceptional - Me and the Mrs. were in desperate need of a room and the Southampton football match had nearly all the venues booked up with European visitors. The receptionists name was Kayleigh-Jayne, she was professional, kind, well mannered and beyond helpful. My grandmother has not been well... More 

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Gianni d, Thank you so much for taking your time to comment on your very recent stay with us. I am glad to hear that you enjoyed your visit and so please with the service provided by Kayleigh-Jayne, I will personally pass your comments to her. We hope to welcome you back to our hotel in the future. Best... More 

Port Moody
Level Contributor
103 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A Travelling friend and I stayed for 2 nights in this hotel before leaving on a cruise. The room was small was adequate. Very clean. Traditional breakfast buffet was not included in our room price but at 8 pounds and 50 pence - it was great! Within walking distance to McDonalds and TGI Mike Fridays for eats. Also restaurant in... More 

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear QPW, Thank you very much for your review and positive comments. I will share this with my team, who will be delighted to hear that you had an enjoyable stay with us and that our hotel suited perfectly to your needs. We hope to welcome you back to our hotel on your next visit to Southampton. Kind regards, Mikhail... More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Car park(3)
  • Cruise terminal(3)
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54 photos of this hotel

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