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Ibis Southampton Centre

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9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
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Ibis Southampton Centre
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Ibis Southampton Centre
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595 reviews from our community

Traveler rating
    104
    264
    166
    40
    21
See reviews for
71
278
72
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sanbornville, New Hampshire
Top Contributor
214 reviews 214 reviews
69 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The ibis Southampton was "good nuff" for a couple of nights prior to our transatlantic cruise. The good: -- The location was perfect: walking distance to/from the cruise port, the bus station, the ferry to/from Isle of Wight, downtown Southamption, dining options, shopping, etc. -- Everything was clean, staff was attentive, and the bed was comfortable. The not so good:... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

... and nowhere near the top of the list. The Ibis Southanpton Centre is closely located by the Ibis Budget. There were moments that I thought that I accidentally gone there, because the quality of the hotel was that poor. Don't get me wrong - it's clean, the customer service is excellent, and the foyer, bar and restraunt are all... More 

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear George W, Thank you for your comments, we appreciate you feedback and have taken your comments on board. Kind regards, Mikhail Myasin General Manager More 

Canterbury, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Booked this hotel for the weekend away with the family as was going to see the football. First impression was good, clean and welcoming. Location was fantastic near the shopping centre, harbour and a leisure complex. Room was nice and comfortable had two good nights sleep. Breakfast was great with a nice selection of hot and cold foods. We had... More 

Was this review helpful? Yes 1
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Robert T, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again soon. Kind regards, Mikhail Myasin General Manager More 

Lowestoft, United Kingdom
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The information when I booked a double ensuite room for May 2015 was that the total cost would be £104.62. Once agreed this would be non-refundable and had to be paid immediately. I agreed and when the receipt appeared I found an additional charge, referred to as "Tax Recovery Charges and Fees, had been added. The non refundable bill was... More 

Was this review helpful? Yes 1
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Duck41, Thank you for your review. In the future, For best rates, I would like to recommend to make your booking with us directly, either on our website or over the phone. Kind regards, Mikhail Myasin General Manager More 

Wales
Contributor
20 reviews 20 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a regular visitor to this hotel due to work commitments. Good location, ample parking and friendly helpful staff. Breakfast good and evening meals of a good standard. Standard Ibis rooms which are always clean and in good order.

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear GCrWales, Thank you very much for your review, I am delighted that you enjoyed your visit to our hotel. I look forward to welcoming you back again soon. Kind regards, Mikhail Myasin General Manager More 

Leigh, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel for one night before our cruise from the Ocean Cruise Terminal the next day. The price for the room was very reasonable, (just under £40) but we did book it a few months in advance. It is the second time we have stayed at this hotel and that is why we booked again. The room was... More 

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Lynn C, Thank you very much for your review, I am delighted that you enjoyed your visit to our hotel. We look forward to welcoming you back again soon. Kind regards, Mikhail Myasin General Manager More 

Evesham, United Kingdom
Top Contributor
65 reviews 65 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was very good value for a one night stay in Southampton, ready for work locally the next day. The beds are comfortable, and the room was warm. Nice shower etc, so no complaints. Everything was clean. Sausages served at breakfast were dire quality, not for the faint hearted or anyone who likes decent food!

Was this review helpful? Yes 1
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Clive G, Many thanks for your comments. We appreciate your feedback and are glad you enjoyed your stay. We have noted your comments regarding breakfast and woudl like to assure you that this be be addressed. I hope we can welcome you back to our hotel again soon. Kind regards, Mikhail Myasin General Manager More 

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staying for a week but didnt know about the parking charges on top of the room rate £5 a night. I could of gotten a room closer to the centre with free parking for a similar total price. Rooms are clean but dated and not the best sound proofed. Friendly staff.

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Mark M, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we have taken note of your comments. Kind regards, Mikhail Myasin General Manager More 

Didcot
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My first impressions where good, the hotel lobby look fresh and modern looking, a little shame they didn't give the rest of the hotel the same treatment, the decor in corridors was a overload of poppies, possibly the carpets went down in the 1950s and have not been touched since, made the hotel look really grotty, and they seemed to... More 

Was this review helpful? Yes 1
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear JAPUK1987, Many thanks for taking the time to comment, we appreciate your feedback. I am sorry that you were dissapointed with our bedrooms and please rest assured that your comments have been passed on to the relevant department. Kind regards, Mikhail Myasin General Manager More 

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