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All 21 Southampton hotels

Ibis Southampton Centre

2.0 of 5 Hotel   |   West Quay Road | Western Esplanade, Southampton SO151 RA, England
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455 people have reviewed this hotel

Traveler rating
    77
    200
    128
    35
    15
See reviews for
51
215
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75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Jersey, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

Good price, brilliant location with easy access to London & Croydon. Badly stocked bar, flat beer that bar staff couldn't resolve. Dated and noisy hotel, checked out at 6.30am and couldn't get breakfast.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Southmanager, Manager at Ibis Southampton Centre, responded to this review

Dear Guest, Many thanks for your comments. We appreciate your feedback and are glad you enjoyed your stay. We have noted your comments about bar and breakfast and we will address these accordingly. In the meantime, I hope we can welcome you back to our hotel in the near future. Kind regards, Diana Neukirchner Assistant General Manager More

Machynlleth, United Kingdom
Top Contributor
194 reviews 194 reviews
86 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location in Southampton. Under 5 mins walk to the hotel from the Railway Station, National Express Terminal, West Quay Shopping/Leisure and City Centre. Free Bus from outside the Railway Station to the Isle of Wight Ferry terminal if you are going there. Staff we dealt with were friendly enough. The room itself was very clean and well serviced during... More

Was this review helpful? Yes
Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Mikhail Myasin General Manager More

Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Myself and boyfriend stayed here for one night for convenience for a friends birthday in Southampton. We booked last minute under the assumption that it might be slightly cheaper but found that this was not the case which was disappointing but as we had already made our plans around staying in a hotel, booked anyway. I was pleasantly surprised with... More

Was this review helpful? Yes
Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us. I hope we can be part of your future travel plans. Kind regards, Mikhail Myasin General Manager More

United Kingdom
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It's an excellent situation for any cruise related-activity. Beds are comfortable and we had an excellent night's sleep. Helpful and friendly staff at check in. Details of car park charges should feature more prominently on the hotel website. PS. Whoever designed the curtain system should be strung up by ruflette tape and left to dangle from the rails!

Was this review helpful? Yes
Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest, Thank you very much for taking the time to post your thoughts on here. I am glad that you enjoyed your visit, and I hope we can welcome you back to our hotel soon. Kind regards, Mikhail Myasin General Manager More

Isle of Wight, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Hotel was OK for the money, fairly budget. Entry to the car park was very difficult for all 3 cars in our party, the machine did not produce an access ticket, when I pressed the relevant button for help, I was questioned like an idiot. I paid for parking at check-in. Then at the time of departure we could not... More

Was this review helpful? Yes
Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest, Thank you for leaving your comments here. The team and I are glad to know that you enjoyed your stay, and we’ve taken note of your comments regarding parking. I am sorry to hear that you had difficulties with our car park, please rest assured that this matter will be addressed. Kind regards, Mikhail Myasin General Manager More

St John-in-Cornwall, United Kingdom
Top Contributor
90 reviews 90 reviews
66 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here back in November 2013 for a one night pre-cruise stay. Our usual hotel is the Novotel next door, but their prices were ridiculously expensive, so we gave this one a go. Reception was very clean and bright, and the checking-in process went smoothly. The room was on the small side but we were only going to be... More

Was this review helpful? Yes 1
Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us. I hope we can be part of your future travel plans. Kind regards, Mikhail Myasin General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in the hotel for one night on a stag do,hotel clean and tidy,beds comfy,rooms nice and clean and are better than a budget hotel,staff were polite,all round good hotel only issue was the parking barrier and useless entry system and when you speak to the reception on intercom they are rude and not helpful

Was this review helpful? Yes
Southmanager, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest, Thank you for taking your time to tell us about your recent stay, we very much appreciate your feedback and are glad that you have enjoyed your stay with us. We ahve noted your comments about the car park barrier and entry system and will address these accordingly. Kind regards, Mikhail Myasin General Manager More

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Additional Information about Ibis Southampton Centre

Also Known As:
Accor Hotel Southampton Centre
Address: West Quay Road | Western Esplanade, Southampton SO151 RA, England
Phone Number:
Location: United Kingdom > England > Hampshire > Southampton
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 21 hotels in Southampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Southampton Centre 2*
Official Description (provided by the hotel):
The Ibis Southampton Centre is in the centre of Southampton, close to West Quay Shopping Centre, the business district, the port and the theatres. The hotel has 93 rooms with wireless Internet access including 2 rooms for persons with limited mobility and 3 meeting rooms. A bar offering snacks 24 hours, a terrace and pay parking are available to guests. Golf and tennis facilities are close by. The beaches of Bournemouth, the New Forest and the historic site of Beaulieu are all easily accessible. ... more   less 
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