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Ibis Southampton Centre

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9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
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Ibis Southampton Centre
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643 Reviews from our TripAdvisor Community

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Traveler rating
    116
    284
    175
    45
    23
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78
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
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    (643)
  • Mar-May only
    (171)
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    (186)
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Southampton, England, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

what can i say ? i have been on the ibis budget , this time i have tried this one . staff amazing , always a big smile , always ready to help and make you feel welcome . just amazing . room was lovely , very clean , forgot the name of the lovely lady on the bar area... More 

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cornwall
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

just returned from a long weekend at this hotel and was happy with the stay, the rooms are spotless and the staff I can not fault really friendly, breakfast was lovely. the only fault if it is one was we went dinner, bed and breakfast. dinner was poor the choice small and 90% of the food highly spiced on the... More 

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Liverpool, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Two night stay bed hard I suppose clean Second day returned to room bed unmade at 3.0 pm prompted room cleaner still not done Not that cheap just for room nothing else Reception staff pleasant Wouldn't recommend or want to stay again

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Bee9, Thank you for your review, we appreciate your feedback and very sorry to hear that your room had not been serviced on the second day of your stay. Please rest assured that your comments will be passed to our Housekeeping department and followed up with those concerned. Kind regards, Mikhail Myasin General Manager More 

Travelers are raving about these Southampton hotels

Newbury
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Attended my sons graduation. Hotel clean and tidy and good value for money. Breakfast on the Saturday was appalling - lack of staff and service. Waited for over an hour, however, ran out of food all the time so couldn't get breakfast and when some arrived such as hash browns and bacon it wasn't cooked. Breakfast much better value at... More 

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear Paul T Many thanks for your comments. We appreciate your feedback and are glad you enjoyed your stay. We will look into the points you have raised and will address these as necessary. Kind regards, Mikhail Myasin General Manager More 

scarborough
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The rooms need a big upgrade. Our carpet was stained and the room just looked tired. The bathroom was okay but again a bit dated. The size of the top was good and it had tea and coffee. Very close to town centre and shops. Didn't set my world On fire but it was ok.

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear moomichelle, Thank you for your comments, we have noted your comments about our bedroom and bathroom. We still hope that you can give us an opportunity to welcome you back to our hotel in the future. Kind regards, Mikhail Myasin General Manager More 

Cheltenham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is exactly what it sets out to be,a good budget hotel. The room is modern and clean the staff were all very friendly and helpful and the good is perfectly adequate. If you want a luxurious hotel with a posh restaurant and more services then this is not the hotel for you, but as a budget hotel it is... More 

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear cleevehill, I am grateful that you could take time to leave us your thoughts and write a review. I am very pleased that you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Mikhail Myasin General Manager More 

Milton Keynes, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our twin room was rather small. Check in was swift and professional, and the breakfast was excellent, bar staff super friendly and helpful. Room, although too small was clean and the bathroom was excellent.

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear LindzDelirium, Thanks for your review. I am glad you had a good stay with us and hope to see you back on your next trip. Kind regards, Mikhail Myasin General Manager More 

Southampton, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The ibis is clean, the staff are friendly and the rooms are fairly modern. There is a 24hr receptionist/ bar which is always handy. I only stayed for one night but I'd happily go back and stay for longer. It's in a prime location for a night out in Southampton whether it's at the casino, the clubs, a restaurant or... More 

Was this review helpful? Yes
Mikhail M, General Manager at Ibis Southampton Centre, responded to this review

Dear elysiaellen, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Mikhail Myasin General Manager More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Car park(3)
  • Cruise terminal(3)
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