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De Vere Grand Harbour


Hotel class 4.0 of 5
West Quay Road, Southampton SO15 1AG, England
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Reviews you can trust

53% Recommend
3.0 of 5 stars 160 reviews
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All (160)
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2 of 5 stars
rabg27   1 contribution
Swindon, Wiltshire, UK
Nov 10, 2009 | Trip type: Family New

I stayed for a short break with wife and daughter. They pre-authorised my credit card for the whole stay. On the second day we were on the way out and the manager chased me into the car park to ask that I have my card scanned again. I presented him with a receipt for the first card imprint but he... more

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4 of 5 stars
TEEMILL   22 contributions
YORKSHIRE ENGLAND
Nov 4, 2009 | Trip type: Couples New

We stayed here for one night pre cruise. Got an excellent rate of £130 for an executive room by booking directly with the hotel. Check in was fast and efficient and our room was ready for us when we arrived at 11am. The room was quite spacious with a very generously sized bathroom, and a small balcony. It was also... more

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4 of 5 stars
VSPNorthWest   1 contribution
north west
Oct 27, 2009 | Trip type: Couples

A friendly welcome and good check in .Rooms were a good size clean and fresh but slightly traditional and dated . Restaurant sevice was attentive and quality of food was good . Well located for cruise access . I would encourage the use of the express check out facility as check out times seem to be very busy. We used... more

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4 of 5 stars
MrsWB62   1 contribution
Halesowen, West Midlands
Oct 23, 2009 | Trip type: Couples

Arrived at the hotel for one night's stay before joining our cruise. We used the hotel car park and made our way to the reception desk. The receptionist was very efficient and friendly and confirmed our table for dinner at 7.30 p.m. I must admit I wasn't very happy about the carpark charge of 5.00 per day - never been... more

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4 of 5 stars
MrsFrequestTraveller   1 contribution
Holbury
Oct 22, 2009 | Trip type: Couples

We only went to the hotel because we got a good deal (£129 for 2 nights including breakfast) but were a bit concerned after reading some of the reviews. When we checked in the staff were polite and efficient. The room was OK. No complaints. Breakfast was plentiful, tasty and hot. Staff friendly and attentive. Room service was quick and... more

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1 of 5 stars
OliviaCambridge   2 contributions
Cambridge
Oct 15, 2009 | Trip type: Couples

Dirty room, tatty furnishing and the oldest TV on the planet. Gruby bathroom and virtually inaccessible tea making facilities. Stayed for two nights and breakfast was so greasy, poorly cooked and luke warm, we gave it a miss the second morning and ate at a service station on the way home - much better. Surly staff and the most ridiculous... more

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1 of 5 stars
nezer   9 contributions
North Wales
Oct 13, 2009 | Trip type: Couples

We booked the pre-cruise £400 for 1 night package at this hotel but never ever again would I set foot in the place. Upon arrival I knew things were not quite right when the receptionist asked if I was leaving the car. I explained it was in the cruise package which I had paid £400 for. She then asked if... more

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1 of 5 stars
DBA44   2 contributions
Sutton Coldfield
Oct 9, 2009 | Trip type: Family

We booked 3 deluxe rooms via the internet in June to stay in October, three nights for 3 adults, a 5 month old baby and an adult with downs syndrone. We had two booking confirmations via email and a telephone confirmation the day before arrival. On arrival we found out that they had over booked the hotel for a 170... more

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1 of 5 stars
Henry901   16 contributions
London
Sep 30, 2009 | Trip type: Couples

Stayed there whilst visiting the boat show and a perfect location, a 2 minute walk from the show. Also perfectly located for a pre or after cruise stay. The staff were great and the meal in the restaurant wasn`t bad at all. Now for the bit you knew was coming.... The rooms are an absolute disgrace. We were staying in... more

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1 of 5 stars
MissJoJ   1 contribution
Hampshire
Sep 22, 2009 | Trip type: Couples
0/1 found this review helpful

i booked my 'dream' wedding here, and they got almost every single thing wrong. I really cant be bothered to write down all the problems, i would be here for a week, but to paint the picture, only a matter of hours after being married i was stood in reception, in m wedding dress crying my eyes out because everything... more

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De Vere Grand Harbour Also Known As

  • De Vere Grand Harbour Southampton
  • De Vere Grand Harbour Hotel
  • De Vere Hotel Southampton
Address: West Quay Road, Southampton SO15 1AG, England