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De Vere Grand Harbour

4.0 of 5
West Quay Road, Southampton SO15 1AG, England
Hotel amenities
De Vere Grand Harbour
Ranked #17 of 22 hotels in Southampton
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782 reviews from our community

Traveler rating
    164
    244
    171
    126
    77
See reviews for
Families
130
 
Couples
337
 
Solo
31
 
Business
140
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
hampshire
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 17, 2013 NEW

I am disappointed enough to come on here and share my experiences of Grand harbour southamtpon I have been coming to this hotel for 34 yrs and now that it has been taken over I must voice my opions as I have done to the management team but they dont seem to care either ! we are paying for leisure... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed May 14, 2013 NEW via mobile

Arrived after 6 hour drive. Both reception staff ignored me and were rude when they finally bothered to check me in. Room and water from taps smelt stagnant. Shower was grotty. Bed sagged on one side - I will send them my physio bill ! Ordered breakfast in bed for 9.20am - I phoned them at 10.40am to chase it.... More

Was this review helpful? Yes 1

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4 of 5 stars Reviewed May 13, 2013 NEW

Nice hotel, quite clean. Good night sleep. Nice views. Friendly Service, good food. The spa and swimming pool area needs LOTS of work is in desperate need of TLC! The gym equipments are pretty dated too. Over all a good stay, and no complaints as such.

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Salisbury, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013 NEW

A night to remember for all the right reasons. My last review of Southampton's Grand Harbour was less than positive. I am delighted to report that things have changed. In fact this trip was so good it could have been a different hotel. The staff were friendly and attentive, the food was excellent (in fact the scallop starter was stunning)... More

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Guernsey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 11, 2013

We spent 3 nights here and have mixed feelings about the hotel. We stayed when it first opened and it was state of the art, now it is tired and in need of upgrading which I believe will happen next year. Our standard room was spacious and the bathroom okay, clean, but all tired, a bit faded glamour. The rooms... More

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See 2 more reviews by GsyGaza for Southampton
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 10, 2013

Me and my husband travelled from Spain for a few days. When we arrived we were welcome by Tom and Alex at the reception. Very nice and friendly young people. The room was clean and the food was really nice :) all the staff were very friendly for us. I am a person on a wheelchair and at the last... More

Was this review helpful? Yes 3
Cookham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 7, 2013

Have just returned after 3nights stay and have to say I disagree with some of the other reviews,we had a smooth check-in ,rooms were ready before 3pm,ALL the staff were friendly and we have good banter with the staff. I will agree with other review tthe bathroom tiles were cracked,I spoke to a member of staff who said a refurbishment... More

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Torquay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Once again our latest visit was a complete success(April2013}.The hotel is no longer a DeVere,it now belongs to World Hotels and work to transform it is underway with work outside being done whilst we were there.We were told that the work inside will begin in October.This will give the hotel a needed facelift, as it is now looking a little... More

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See 2 more reviews by James C for Southampton
Strood, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 7, 2013 via mobile

I came to the grand harbour for a two night stay away with my partner who had booked the trip. First impression is very good and is situated in a very good location overlooking the harbour and walking distant to the high street. The reception is very nice and tastefully decorated. We were shown to our room and found out... More

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Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 2, 2013

I was tempted to change our reservation to the Holiday Inn across the street because of some of the negative reviews I read on this site. But we decided to stay at the Grand Harbour anyway. Granted, it was only one night but it was perfectly acceptable. We could have used some assistance from the hotel staff getting our bags... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(20)
  • Car park(12)
  • Air conditioning(11)
  • Credit card(11)
  • Steam room(10)
  • Very nice(9)
  • Star hotel(7)
  • Room service(5)
  • Cruise ship(4)
  • First impressions(4)

Additional Information about De Vere Grand Harbour

Address: West Quay Road, Southampton SO15 1AG, England
Region: United Kingdom > England > South East England > Hampshire > Southampton
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in Southampton
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Grand Harbour Hotel
De Vere Hotel Southampton

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De Vere Grand Harbour
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