We booked into this hotel on 25 May for 5 nights following a tour of Dorset. It was a special occasion and so I paid extra for an Executive King Room with a balcony and harbour view. The balcony (Room 248) actually overlooked a noisy roundabout with just a side view to the harbour. The room had no air conditioning...
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We recently went on our first cruise.so two ancient people not really knowing what they are at.We chose to drive to the hotel from Yorkshire where we live.The stress of holidaying ended as we arrived in Southampton.The minute we arrived at the hotel we were greeted in a friendly efficient manner and had our cases,of which there were a few,taken...
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Dear Pllyryn
Thank you so much for taking the time to review your recent stay at the Grand Harbour prior to your cruise, which I hope you enjoyed.
I really appreciate your kind comments and will pass these on to my team. It is great that you enjoyed all aspects of your stay with us and that you can identify...
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We stayed at this hotel on the 28th April before our cruise on Azura. The cruise package was good, bed and breakfast and taxi to and from the dock all which went smoothly. Now the hotel, we checked in at five to two (our booking said 2 o clock) we were told our room was ready early and were taken...
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Dear Scaleytrout
Thank you for taking the time to review your recent stay at the Grand Harbour as part of one of our specialist cruise packages.
I really appreciate all of your comments and thank you for the detail you have provided. I am pleased that you enjoyed our cruise package concept with the transfers to and from the cruise...
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We spent two nights (Friday 13th April & Saturday 15th April) at the De Vere Grand Harbour, coinciding with the official events and civic ceremonies taking place in Southampton for the RMS Titanic Centenary. Our harbour view room was clean, comfortable and well-appointed (including PLENTY of closet and dresser space). Another bonus is that the windows open (in two different...
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Dear Skymaster
I really appreciate you taking the time to reveiw your two night stay with us at the Grand Harbour, Southampton.
Thank you for your kind comments regarding all aspects of your stay and I look forward to sharing these with my team. Your detailed feedback is valuable to me and my team and I appreciate you taking the...
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we stayed for 2 nights in the rigdale suite our room was fantasic, clean well equiped, staff were friendly and helpful and the hotel overall was beautiful would definetly go back!
Dear Jane M
Thank you for taking the time to review your recent stay with us in the Rigdale Suite at the Grand Harbour Hotel, Southampton.
The Rigdale Suite is such a beautful room with fantastic views overlooking Southampton Water and the medieval town walls and I am so pleased that you enjoyed your stay! I will share your kind...
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I have regularly stayed at the De Vere Grand Harbour the night before boarding a ship. It is very well located for all of the docks, although I would still recommend a Taxi for any of the docks.
The door staff and receptionists have always been friendly and the concierge service helpful and accurate. Unfortunately the bar staff consistently fail...
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Dear Jack5764
Thank you for taking the time to review the Grand Harbour following your recent stay with us prior to cruising, which I hope you enjoyed.
I really appreciate your feedback and I can assure you that I have taken your comments onboard with regard to the service in our Royal Bar. Please accept my apologies for this.
Thank...
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Stayed here over the weekend for a special occasion and the first impression of the hotel is lovely! Very clean and well maintained and check in was very efficient, the receptionist (Hannah) was very polite and helpful. There wasn't any conceirge present but the lifts are close. Stayed in a sea facing room and it was lovely. I was a...
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Dear Spockno
I write to thank you for your recent review of the Grand Harbour following your stay with us.
I am pleased that you enjoyed your stay and thank you for highlighting Hannah on Reception, she is a great asset to the Hotel and I will personally pass on this feedback to her.
Please accept my apologies if you...
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Booked a package which combined a show (Oliver) and dinner at the Mayflower Theatre.
From start to finish we could not fault anything.
Staff were attentive and efficient.
Excellent gym and pool.
Views of the liners from our room were an added bonus as there were a couple of the larger ships in dock this weekend.
Taxi's between the theatre...
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Dear SteveB
I really appreciate you taking the time to review your recent stay with us at the Grand Harbour Hotel, Southampton as part of a Theatre Package. I hope you enjoyed Oliver.
Thank you so much for all of your kind comments regarding the team here, service you experienced and food quality. We have recently invested in decorating certain...
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A superb hotel to stay, particularly when catching a ship the next day. Staff most helpful, and a very relaxing environment. Impressive restaurant, and reasonable prices for the type of hotel. Complementary transport to ships if you have dinner in hotel.
Dear Johnbcoates
Thank you for taking the time to review your recent stay with us at the Grand Harbour prior to your cruise, which I hope you enjoyed.
I really appreciate your kind comments regarding my team, the service you experienced and the food quality in our Number 5 Restaurant. I will ensure to pass on your comments to those...
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Stayed here for a few days prior to picking up the cruise ship. The hotel is lovely although some of the rooms are a little tired looking they were extremely clean and fairly large rooms. We had one with a balcony over looking the harbour. The breakfast is good with ample selection, we had a lovely meal in the main...
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Dear Mrsmacwirral
Thank you for taking the time to review your recent stay with us at the Grand Harbour Hotel, Southampton prior to your cruise which I hope you enjoyed.
I am delighted that you enjoyed your stay with us and your husband enjoyed his surprise birthday party! Thank you so much for your kind comments regarding my team here,...
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