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Cargo

20-22 Oxford Street, Southampton SO14 3DJ, England
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Cargo
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Ranked #23 of 44 Southampton B&B and Inns
A recent review
5 of 5 stars reviewed 1 week ago
carl p Beverley, United Kingdom
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140 reviews from our community

Traveler rating
    50
    37
    25
    16
    12
See reviews for
10
61
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beverley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this bistro (with rooms above) for several days in May 2015, I was a little apprehensive at staying above a 'pub' but I must say i found it very pleaseant. The room on the top floor was difficult to negotiate up the narrow stairs with my suitcase but the room (No. 6) was spacious querky and had... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Hi Carl, Fantastic to hear you had a great stay with us and that you enjoyed the location, room and service. We hope you choose us again if down in Southampton! More 

Newbury, UK
Contributor
17 reviews 17 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 1 night during a girly shipping/night out weekend. It's in a great location for restaurants (highly recommend Max's for food and cocktails), bars and clubs - which are all within very a short stroll. We had 4 rooms, all very nice. Comfy beds. The loft room was spacious - but being a loft room you need to be... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Hi Kate, We are delighted to hear you and your girls had a great day/night out in Southampton and glad we could cater for a good nights sleep and well deserved breakfast! We hope to welcome you again when you are next in the area. Many thanks, Cargo More 

Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here just one nigth. The location is very good, in the centre with plenty of resturants nearby. Cosy room & friendly staff. The Place is a pub With a few rooms upstairs. Will stay here next time...

Was this review helpful? Yes 1
Faucet I, Guest Relations Manager at Cargo, responded to this review

Hi Kepha, Thank you for your kind comments!! When you choose to book again, if you can contact us directly and we can see if we can give you a better rate! Kindest Regards, Cargo More 

UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Firstly, Southampton (in my view) isn't the prettiest of cities by any standard, surprising given its importance for cruises. There does appear to be some regeneration going on, but its a pretty souless place at the moment. On a positive note, CARGO is located on one of the nicer streets and is right next door to a great selection of... More 

Was this review helpful? Yes 1
Faucet I, Guest Relations Manager at Cargo, responded to this review

Hi, Thank you for taking the time to comment and we are pleased most aspects of your stay were good! I am sure the staff will be very pleased hearing your lovely comments about them! In regards to the maintenance issues we will action accordingly and thank you for bringing this to our attention. Kind Regards, Cargo More 

Chelmsford, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 7, 2015

Where to begin, advertised as a restaurant/bar downstairs, more like a club. Loud thumping music until at least 12:00PM, constant rattle from bedroom window (had to use a lighter to wedge into the gap), Some sort of air conditioning unit outside our bedroom window (room number 5), constant humming very irritating, shower door leaks - making the whole bathroom floor... More 

Was this review helpful? Yes 2
Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Ashley, Thank you for your feedback regarding your recent stay and we sincerely apologise about the issues raised over your stay. As with reviews like this we do take these very seriously and action as quick and as appropriately as possible as other guests do not endure the same standard of stay that you do. On the plus side... More 

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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2015

Great location close to the city centre with lots of food and drink options nearby. Very friendly and helpful staff. Coming down early in the morning each day started with a bright greeting from Carey, on nights, which was great to hear on cold, wet mornings.

Was this review helpful? Yes 1
Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Paul, Thank you for your very kind review and am delighted to hear you had a great time with us!! I'm sure Carey will look forward to hearing your comments. We hope to welcome you both back soon. Thanks from all at Cargo More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 22, 2015

Overall excellent. This is a contemporary pub rather than full service hotel, so so chose what you want. If, as I, you wanted a good room (small, guest house style/ private hotel type rather than major hotel) in central location, then this is a contender. Overall, service was sweet rather than just good (receptionist came all the way upstairs to... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Phillip, Thank you for taking the time to comment and review us and we are delighted you had a great stay with us. We hope to welcome you back again soon. Kind Regards, Cargo More 

Wokingham, England, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 11, 2015

In Southampton yesterday for a gig at the 02, had a quick look in the centre where to stay and these guys had one room left. At £90 including two breakfasts (which were fresh and very good) they were at least £25 cheaper than competitors. Really easy to deal with and Luke the manager was superb. When we got in... More 

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Luke, Thank you for your kind comments. We are pleased you chose to stay with us and are very happy to hear Luke looked after you very well during the duration of your stay. We hope you enjoyed the gig and hope to see you again soon. Kind Regards, Cargo More 

Senior Contributor
44 reviews 44 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 8, 2015

On top of a pub/bar you can find this 12-room hotel. We stayed in room 11, at the top, 4th floor. The attic room was sweet and we managed to walk around the bed. The bathroom was newly decorated, with a heated floor. Breakfast service is very good, you can get any selection. The staff is very sweet. We even... More 

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you for taking the time to comment and we are pleased you enjoyed your stay in the Loft Room. We hope to welcome you back again soon (hopefully with an uninterrupted nights sleep). Many thanks, Cargo More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 22, 2015

This would be a lovely place to stay if they paid more attention to the cleaning and general maintenance. The bar downstairs is great and seems to be very popular but the rooms are something else. On arriving we noticed the room hadn't been cleaned, hoovered or had the bed covers changed. There's were hairs in the bed, chocolate crumbs... More 

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you for taking the time to review your stay and saying that it would be a lovely place to stay. We also appreciate your honesty regarding the standards in the room you were allocated. Sadly there had been some confusion on room allocation between the staff that checked you in and house keeping. There had been a photo shoot... More 

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