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Cargo

20-22 Oxford Street, Southampton SO14 3DJ, England
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1 room 1 guest
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154 Reviews from our TripAdvisor Community

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Traveler rating
    55
    44
    27
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    12
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11
68
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I take my hat off to the cargo staff fantastic and very helpful . Rooms are fine clean and breakfast is great would rate this in top ten hotels in Southampton , but shame about the parking other then this ten out of ten , top marks for staff remember to tip well worth it .

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear John, Thank you for taking the time to comment. We are delighted to read that you had a fantastic stay with us and honoured you place us in the top 10 Hotels in Southampton. We hope to welcome you back soon. Kindest All the staff at Cargo More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Clean, tidy, friendly. Enjoyed my 3 night stay in late July. Breakfast was good. If street noise bothers you ask for a back room. I asked for space and got room 6 on the front and I liked it. Suggestion to management put some wifi boosters in to improve signal in rooms. Will definitely return. Great location.

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Hi Nicole, Please to read you enjoyed your stay with us. We are definitely looking into getting some WiFi boosters for some of the rooms and we know the signal can sometimes be weak. We hope to see you again soon Kindest Cargo More 

Arnhem, Gelderland, Netherlands
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in hotel Cargo for a short stay. After a long journey to support our football club Vitesse Arnhem against SouthamptonFC we were made very welcome by the hotel staff. Good location, very friendly to staff and simple but fine room. WIFI was of excellent quality. In addition, the breakfast of fine kwalitiet. For a short stay in this... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Hello Rogier We are delighted you had a great stay with us and was a pleasure having you here. Shame about the result but hope you have a good season!! Many thanks Cargo More 

Porsgrunn, Norway
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

We stayed one night from 3rd July to 4th July. Cargo is a very nice little hotel. Check-in was efficient. We had two rooms, one on first floor and one at the top. Both rooms facing back garden. Silent and comfortable night. Lovely breakfast (best granola!!). Cargo is located in a restaurant area, very nice, and a short walk away... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Good Afternoon Thank you for your feedback and it's pleasing to see you had a great time with us on the 3rd July. We hope you enjoyed your holiday and look forward to welcoming you back soon Kindest Cargo More 

Hamilton, Bermuda
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 25, 2015

Very friendly service, I've enjoyed my 3 nights here. I was in room 6 which is at top over looking the road. Yes, noise from street does come up, but it doesn't bother me. Couple of suggestions: 1. Get black out/roman blinds, not Venetian. 2. Put a wifi signal booster in for upstairs.

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Hi, Thank you for your kind comments regarding you recent stay. We are pleased you enjoyed your 3 night stay with us. We are always happy to accept a couple of suggestions and will take these on board Kind Regards Cargo More 

United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed July 13, 2015

This is a great little hotel in a fabulous location. Staff were very friendly and helpful. The bar downstairs is very lively and the street is quite noisy. This did not bother us but something to bear in mind if you are planning on going to bed early. The room and bathroom were nice and clean, would definitely stay again.

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Thankyou for your review - we are glad you enjoyed your stay with us! - The Cargo Team More 

Southampton, United Kingdom
Level Contributor
221 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed July 8, 2015

We stayed here for one night when we came to Southampton and were warmly greeted for our check-in which was nice and easy as we had booked in advance. We were shown to our room which was on the first floor at the front of the property. Initially we wondered if we would be kept awake by the noise of... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Hi, We are pleased to to hear you had a good stay and endeavour to leave such a positive response. In regards to the few pointers, the staff are fully trained and will of course be very happy to assist you with any of the workings in the rooms. It's a shame we could not sort this out during your... More 

Madrid, Spain
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 28, 2015

It´s a nice place with a good food and very friendly staff, Rooms are good, clean and comfortable, if I go again to Southampton I will try to repeat. The place has a good night ambience and luckily is not noisy in the rooms.

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Thankyou for your review, we are glad you enjoyed your stay and will return to us again!! - The Cargo Team More 

Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 10, 2015

The location is excellent. Corey a staff member really helpful and fun! However - after 20 hours travelling from Australia, room door didnt lock. Shower had no cold water, bed was never made, no tea, coffee, milk etc replenished. Paid top dollar but very disappointed. We thought Basil Fawlty would walk in any minute.

Was this review helpful? Yes 5
Faucet I, Guest Relations Manager at Cargo, responded to this review

Hi Jackie, Thank you for your comments and I'm sure Corey will be delighted to hear your kind words. Of course - being a seasoned traveller I can understand your frustration with us. We can assure you that we have put measures in place and also provided more adequate staff training to ensure this does not repeat. Kind Regards, James More 

Ascot, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

I stayed here with a few friends on a Saturday night. Very welcoming staff, high quality drinks, and food cooked to a great standard. The bar has a welcoming and relaxed atmosphere during the daytime, with a lively and cool vibe at night. The rooms were well equipped with a large walk in shower and comfy bed. It is located... More 

Was this review helpful? Yes 1
Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Josh, Thank you for your comments and review and we are so happy to hear you had a fantastic stay in Southampton. Kind Regards, Cargo More 

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