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3.0 of 5 Small Hotel   |   20-22 Oxford Street, Southampton SO14 3DJ, England
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Cargo
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Ranked #21 of 41 Southampton B&B and Inns
A recent review
5 of 5 stars reviewed 2 days ago
MikeyWestMidlands West Midlands
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128 reviews from our community

Traveler rating
    47
    31
    23
    16
    11
See reviews for
10
55
9
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Midlands
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Booked for a night on business visit. Welcoming reception and friendly staff. A boutique hotel (my preference) with bar and restaurant. Room most comfortable; en suite. Quiet environment. For a city centre certainly good value.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Staff are amazing. The rooms are lovely. Very clean. The only thing with room 9. They need to sort the shower out. The food is great. Breakfast is a++++. Would stay here again and again! Even staying above the pub you don't hear a thing an I slept like a baby

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you Chantelle for your very nice comments regarding the rooms, dinner and breakfast. We will have a look at the shower so next time your stay can be perfect. Many thanks, Cargo More 

UK
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed in Cargo whilst visiting Southampton to watch the football. Room was on the top floor and although not the largest had everything we needed and was very comfortable. We made a dinner reservation and had a lovely meal with a very nice bottle of wine. Make sure to samples the cocktails, made a change to find somewhere that offered... More 

Was this review helpful? Yes 1
Faucet I, Guest Relations Manager at Cargo, responded to this review

We are very pleased to hear you enjoyed your stay with us at Cargo and that your stay in the Loft Room to the dinner went very well. We hope you enjoyed your visit to Southampton. Many thanks, Cargo More 

Wirral
Top Contributor
58 reviews 58 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Going to keep this simple All staff I dealt with were friendly, courteous and pleasant Bedroom was clean and tidy . Bed was comfortable Shower worked no problem Breakfast was beautiful Cheap as chips Enough said Well done Cargo I will be back

Was this review helpful? Yes 1
Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you for taking the time to review. We're delighted to hear you stay went without a glitch and look forward to welcoming you back soon. Many thanks, Cargo More 

Reading, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I noticed that cargo had discounted their room on booking.com to meet my budget it was explained to me when I checked in that it was due to January but what I received is more than I expected for the price I paid.. (cargo I would be happy to pay the extra £10 in future im glad I took the... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear James, We are very pleased to hear you enjoyed your stay with us and on that specific night we were in your budget. We are pleased you enjoyed every aspect of your stay and we hope you are our choice to book next time you are in Southampton. We will let you know that you will always get the... More 

Brighton, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 1 week ago

dreadful place with small rooms was very hot and luckily got a refund up on checkout. stay away from this place it's more like a hostel. The bar area was rough and the clientele were quite chavy. the bouncer up on returning to the place late was rather thug like and paying residents should be looked after better. a travel... More 

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you for your comments and we are a little bemused as of why you have decided to write this review now. We again apologise that you did not enjoy you stay with us and as stated by you we feel we dealt with the issue by offering you a refund. We have rectified the problem with the heating. We... More 

Southampton, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

We booked into cargo on New Years eve room 10 this was £95 per night there was no wear to hang clothes you could not swing a cat in the room it was that small went straight down to complain was told that this was the only room available at that price but they did have upgrade rooms available at... More 

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you for your feedback and we are saddened to hear you did not enjoy your stay with us and we do not like any guest to leave unhappy. Obviously on such a busy night the prices do get inflated a little bit and this was not our usual costing for that room. That said we can confirm the Breakfast... More 

Abington, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2014

The staff is friendly. The bed was super comfortable. The staff member I checked in with carried my bag to my room which was great, cause I stayed in the loft room. The room was clean, the towels were big, soft and clean. A "real breakfast" came with the room. It was really good. The bar and restaurant were really... More 

Was this review helpful? Yes 1
Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you for your kind review and we are delighted your stay was a pleasant one. We look forward to welcoming back again soon. Kind Regards, Cargo More 

Stoke On Trent
2 reviews
3 of 5 stars Reviewed November 23, 2014

We stayed here for one night as we were in town for a local attraction. We were greeted by a lovely waitress who was very helpful and showed us to our room. The room was clean and had access to facilities e.g kettle etc. The room itself had a few key downs...bathroom door didn't shut properly... Shower screen not big... More 

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Sarah, Thank you for your kind review and we are pleased the staff and food made your stay a pleasant one. We have taken the pointers regarding the room on board and will action this further. We look forward to welcoming you back again soon. Kind Regards, Cargo More 

2 reviews
5 of 5 stars Reviewed November 17, 2014 via mobile

I contacted Cargo to ask about cordoning off an area for a party. Alan responded to my emails very promptly and was happy to reserve an area for my guests. There was no charge and no hassle at all. When we arrived the staff kindly asked people to leave the reserved area. We had about 25-30 guests coming and going... More 

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you for your very kind review and we are delighted Alan and the staff we're very helpful and prompt in their responses. We hope to welcome you back and see you again soon. Kind Regards, Cargo More 

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Additional Information about Cargo

Address: 20-22 Oxford Street, Southampton SO14 3DJ, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cargo 3*
Number of rooms: 13
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Also Known As:
Cargo Hotel Southampton

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