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Cargo

20-22 Oxford Street, Southampton SO14 3DJ, England
Hotel amenities
Cargo
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Ranked #22 of 44 Southampton B&B and Inns
A recent review
3 of 5 stars reviewed 2 days ago
Welsh1970 UK
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137 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Firstly, Southampton (in my view) isn't the prettiest of cities by any standard, surprising given its importance for cruises. There does appear to be some regeneration going on, but its a pretty souless place at the moment. On a positive note, CARGO is located on one of the nicer streets and is right next door to a great selection of... More 

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Chelmsford, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Where to begin, advertised as a restaurant/bar downstairs, more like a club. Loud thumping music until at least 12:00PM, constant rattle from bedroom window (had to use a lighter to wedge into the gap), Some sort of air conditioning unit outside our bedroom window (room number 5), constant humming very irritating, shower door leaks - making the whole bathroom floor... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Ashley, Thank you for your feedback regarding your recent stay and we sincerely apologise about the issues raised over your stay. As with reviews like this we do take these very seriously and action as quick and as appropriately as possible as other guests do not endure the same standard of stay that you do. On the plus side... More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 3 weeks ago

Great location close to the city centre with lots of food and drink options nearby. Very friendly and helpful staff. Coming down early in the morning each day started with a bright greeting from Carey, on nights, which was great to hear on cold, wet mornings.

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Paul, Thank you for your very kind review and am delighted to hear you had a great time with us!! I'm sure Carey will look forward to hearing your comments. We hope to welcome you both back soon. Thanks from all at Cargo More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 22, 2015

Overall excellent. This is a contemporary pub rather than full service hotel, so so chose what you want. If, as I, you wanted a good room (small, guest house style/ private hotel type rather than major hotel) in central location, then this is a contender. Overall, service was sweet rather than just good (receptionist came all the way upstairs to... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Phillip, Thank you for taking the time to comment and review us and we are delighted you had a great stay with us. We hope to welcome you back again soon. Kind Regards, Cargo More 

Wokingham, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 11, 2015

In Southampton yesterday for a gig at the 02, had a quick look in the centre where to stay and these guys had one room left. At £90 including two breakfasts (which were fresh and very good) they were at least £25 cheaper than competitors. Really easy to deal with and Luke the manager was superb. When we got in... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Luke, Thank you for your kind comments. We are pleased you chose to stay with us and are very happy to hear Luke looked after you very well during the duration of your stay. We hope you enjoyed the gig and hope to see you again soon. Kind Regards, Cargo More 

Senior Contributor
43 reviews 43 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 8, 2015

On top of a pub/bar you can find this 12-room hotel. We stayed in room 11, at the top, 4th floor. The attic room was sweet and we managed to walk around the bed. The bathroom was newly decorated, with a heated floor. Breakfast service is very good, you can get any selection. The staff is very sweet. We even... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you for taking the time to comment and we are pleased you enjoyed your stay in the Loft Room. We hope to welcome you back again soon (hopefully with an uninterrupted nights sleep). Many thanks, Cargo More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 22, 2015

This would be a lovely place to stay if they paid more attention to the cleaning and general maintenance. The bar downstairs is great and seems to be very popular but the rooms are something else. On arriving we noticed the room hadn't been cleaned, hoovered or had the bed covers changed. There's were hairs in the bed, chocolate crumbs... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you for taking the time to review your stay and saying that it would be a lovely place to stay. We also appreciate your honesty regarding the standards in the room you were allocated. Sadly there had been some confusion on room allocation between the staff that checked you in and house keeping. There had been a photo shoot... More 

Poole
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 19, 2015

Had a great 3 night stay at this hotel in the best street in southampton for bars & restaurants in my opinion. Staff couldn't be any more helpful, food is excellent & rooms spacious & tastefully decorated. Breakfast is included served until 12pm & delivered to your room if you prefer. Stayed in 3 separate rooms due to not booking... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Thank you for taking the time to comment and we are delighted to hear you had a great stay with us this month. We very much look forward to welcoming you back soon. Kind Regards, Cargo More 

Skudeneshavn, Norway
1 review
4 of 5 stars Reviewed February 19, 2015

Stayed at Cargo for Valentines weekend. Had a room at the top floor towards Oxford street. This is a B&B in an old building with only 12 rooms, no elevator and the whole house creeks and is not soundproof. Was not able to close one of the windows all the way which lead to alot of noise from the street... More 

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Hi, Thank you for taking the time to review us. We are stated as a town house and not a hotel but overall pleased you enjoy aspects of your stay. We will take on board what you have mentioned in your comments and will action accordingly. Look forward to welcoming you back soon. Cargo More 

West Midlands
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2015 via mobile

Booked for a night on business visit. Welcoming reception and friendly staff. A boutique hotel (my preference) with bar and restaurant. Room most comfortable; en suite. Quiet environment. For a city centre certainly good value.

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Hi Mikey, Thank you for your feedback and we are delighted you enjoyed our boutique hotel. We hope to see you next time you are down in Southampton. Many thanks, Cargo More 

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