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3.0 of 5 Small Hotel   |   20-22 Oxford Street, Southampton SO14 3DJ, England
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Cargo
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Ranked #22 of 39 Southampton B&B and Inns
A recent review
5 of 5 stars Reviewed September 13, 2014
Felicity S London, United Kingdom
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115 reviews from our community

Traveler rating
    40
    29
    20
    16
    10
See reviews for
9
51
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 13, 2014

This is a great place to stay, location is close to everything, the staff were so friendly and helpful, the room was beautiful, the breakfast was fantastic, it was our anniversary and we could not have picked a better place.

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Felicity, Thank you for your kind feedback and we are delighted you enjoyed your anniversary with us. We hope to welcome you back again soon. Kind Regards, Cargo More

Southampton, United Kingdom
1 review
4 of 5 stars Reviewed September 9, 2014

One of the most friendly waiters team in Southampton! The service is excellent and the general mood very nice. The food is good, quickly served and for a reasonnable price. The location is one of the 2 main active street in southampton.

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Kevin, Thank you for your kind review. We are pleased you enjoyed your meal and visit to Cargo. We look forward to welcoming you back again soon. Kind Regards, Cargo More

1 review
5 of 5 stars Reviewed August 31, 2014 via mobile

Stayed here for one night with my friend as part of a girls weekend. Great location in a part of Southampton we didn't know was there, loads of lovely resturaunts and lively bars. 10 min walk to West Quay. We were going to go into the Central area but decided to stay and ended up in the hotels bar and... More

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear lcj00495, Thank you for your very kind review. We are pleased to hear you enjoyed your stay and girls weekend in Southampton. We look forward to welcoming you back again soon. Kind Regards, Cargo More

Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 26, 2014

Boutique Hotel in a very interesting neighborhood Small room but who spends much time there. Very helpful staff. Neighborhood is restaurant row. Excellent food and reasonably priced. If you like unique experieces this is the place to go.

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear 882EileenB, Thank you for you comments and we're pleased to hear you had a nice experience in Southampton. We look forward to welcoming you back again soon. Kind Regards, Cargo More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2014

What a find !!!!!! Perfect location for the ocean terminal . Cargo is situated in an oasis of Southampton . We ate ,drank and slept at cargo and couldn't fault any of it. Can highly recommend the cocktails and pinot grigio !!! The staff were polite and attentive and nothing was too much trouble. The food was great both in... More

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Thorley66, Thank you for your very kind review. We are delighted to hear you enjoyed your stay with us and we hope you enjoyed your cruise on the QM2. We hope to see you again in the near future. Kind Regards, Cargo More

victoria, bc
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 12, 2014

The hotel is well situated, close many great dining venues and close to the waterfront. The staff was very competent, helpful and friendly. The rooms were a bit awkward to access by means of narrow stairwells. Rooms were very clean, a decent size with good quality linens. Breakfast was very good and included in the rate. On the downside, more... More

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear yyjguy, Thank you for your feedback. Rest assured we have taken on board your comments and we are currently dealing with the issue of chip furnishing and with the window. We are also looking into air con or making the rooms cooler for future guests. We hope you enjoyed your cruise and we hope you do return in the... More

Kent
Top Contributor
84 reviews 84 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 12, 2014

I stayed here with my Husband and our friends while spending a night in Brighton. The location of Cargo is spot on. A couple of minutes walk from the main shopping area and Oxford Street itself is a partly pedestrianised road with restaurants either side. It's obviously been updated recently and was quiet and pleasant. The rooms are tired. I... More

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear kelembee, Thank you for taking the time to review. We hope you enjoyed your stay in Southampton. In regards to the chipped paint and scruffy walls, it is something we have taken on board and we are currently sorting this issue out. We will also look into installing air con or making the rooms cooler and the same with... More

Swansea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2014

A group of us visited Cargo last Saturday the 9th of August for a meal to celebrate a friends birthday. I ordered a medium steak, but what arrived was cremated. I reported the fact to a one of the waiters (he had floppy hair and a goatee), he could hardly be bothered to listen to me as he continued to... More

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Manchester, England, United Kingdom
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 11, 2014

OK this is no 5 star luxury hotel. That's the bad news out of the way for all the folk with unrealistic expectations. What this is, is a comfortable, clean and friendly place to stay,that is reasonably priced and ideally located for anyone joining a cruise at the Ocean terminal. Cargo is unashamedly an Inn! i.e Primarily a pub or... More

Was this review helpful? Yes
Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear Jonathan, Thank you for your very kind comments. We are very happy to hear you enjoyed your stay with us and the pointers regarding the replenishment of cups and glasses has been taken on board and mentioned to the relevant departments. We hope you enjoyed your cruise and we hope to see you again soon. Kind Regards, Cargo More

Airdrie, Alberta
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 5, 2014

We checked in here just after 6pm on July 25th, night before our cruise. Cargo's only good point is it is walking distance to the cruise port. We were shown to our room and given assistance with luggage. We entered the room and were instantly hit by the heat! We asked the young man if we could get a fan,... More

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Faucet I, Guest Relations Manager at Cargo, responded to this review

Dear overthepond2000, Thank you for your feedback and we can only apologise regarding your stay. We have noted and taken seriously the comments regarding the heat and the noise. If you would like to contact us regarding these issues so we can resolve this personally with you. I look forward to hearing from you. Kind Regards Alan General Manager 02380... More

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Additional Information about Cargo

Address: 20-22 Oxford Street, Southampton SO14 3DJ, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cargo 3*
Number of rooms: 13
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Also Known As:
Cargo Hotel Southampton

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