I stayed for one night...The staff could not be more helpful. I arrived before the check-in time and was offered a place to store my bags. The basic rooms were clean and comfortable enough for a good night's sleep.Location is in a retail park and is close to the city centre...If you need a safe deposit box it free of...
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I stayed here on a saturday night with my friends, we stayed here because the hotel is cheap and right in the city centre, only £40 for the room! Its location is fantastic, 10 minute walk from the main town! Parking is £5 for 24hours, the rooms are very basic and very clean, they sleep up to 3 adults. It...
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I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back very soon.
Kind regards,
Gerardo Souto
General Manager | Etap Hotel Southampton
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stayed here in February for one night, as we were going on a trip to London and were getting back late.
The room is of a good size and clean. Beds were made and the bathroom areas were tidy.
It is a budget hotel, so i wasn't expecting much - for £28 can't go wrong!
Considering how close to the...
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Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back very soon.
Kind regards,
Gerardo Souto
General Manager | Etap Hotel Southampton
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Stayed in the Etap hotel for one night over the weekend with a few friends. The room was a decent size and clean. Hotel was very quiet even though it was in the centre of town. Recommended for a budget short stay
My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Etap Southampton.
Kind regards,
Gerardo Souto
General Manager | Etap Hotel Southampton
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My daughters and I stayed as we were going to the theatre, we knew it was going to be basic but we just needed somewhere to sleep. The room smelt very strongly of cigerattes, bed not made and not enough towels for the three of us. Outside our room until 4.30am were drunk and at times very abusive men who...
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Please accept our apologies and be assured that we are looking into the matter. Please give me a call to discuss things at your convenience.
Kind regards,
Gerardo Souto
General Manager | Etap Hotel Southampton
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first of all, i have no problem with basic, basic is fine, i have stayed at the Etap in Glasgow so i knew what to expect. What my issues are with is that
1 - the corriders smelled like sweaty feet!
2 - my bed wasnt even made and when i made it my self there were pubic hairs on...
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Many thanks for taking the time to comment. We appreciate all feedback. Apologies that on this occasion you were disappointed with your stay we’ve taken note of your comments. Rest assured we will address them.
Kind regards,
Gerardo Souto
General Manager | Etap Hotel Southampton
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Well i am glad we only stayed the one night.
Check in was easy and very quick
When going into the room it was basic and very run down..
Glad i did not have to share the room as that would of been far to small for two passengers.
The shower pod did not have running water all the time,I...
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Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back to the Etap Southampton very soon.
Kind regards,
Gerardo Souto
General Manager | Etap Hotel Southampton
More
My third visit to this hotel - basic, clean, friendly and convenient. Excellent shower pressure and lots of hot water. As in all previous visits, the lift was out of order for part of my stay.
Breakfast is a basic continental, but if you want a full English, the Ibis Hotel does a reasonable buffet at a reasonable price. If...
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I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the Etap Southampton very soon.
Kind regards,
Gerardo Souto
General Manager | Etap Hotel Southampton
More
very good value for money. would definately stay again. quite near to the port shops on the opposite side of the road boots tescos etc, I have been there twice and will use again.
Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Etap Southampton again very soon.
Kind regards,
Gerardo Souto
General Manager | Etap Hotel Southampton
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