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All 39 Portsmouth hotels

Somerset House Hotel

10 Florence Road | Southsea, Portsmouth PO5 2NE, England
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Somerset House Hotel
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86%
Ranked #7 of 39 hotels in Portsmouth
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
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149 people have reviewed this hotel

Traveler rating
    91
    35
    15
    6
    2
See reviews for
25
83
3
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Somerset house is a absolute treasure would highly recommend not to be missed the rooms are warm and welcoming with the little touchesin the room.. Staff at the hotel are extremely heplful and friendly and go out their way to make your stay pefect... will be visiting again.. 5***** little gem

Was this review helpful? Yes 1
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for taking the time to review Somerset House Hotel. It is very pleasing to read that you found our hotel an “absolute treasure” and your kind comments about the staff. It is extremely important that we go the extra mile for our guests to ensure they have an enjoyable and luxurious stay. Thank you again for the lovely... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

had a lovely day very close to town centre beautiful room and lovely morning after breakfast. The value for money was awesome and alot nicer than any of the big well known companies that charge way to much for clinical rooms this place is packed full of comfort and character

Was this review helpful? Yes
Reception1113, Manager at Somerset House Hotel, responded to this review

We are very pleased you found our hotel good value for money and “a lot nicer” than large chain hotels. We are also delighted you found our hotel full of comfort and character. Thank you for the lovely review, and we really hope you will choose to stay with us again in the future. More

Cambridge, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 16, 2014

We stayed here for 2 nights in March 2014 while visiting Southsea. We arrived quite late and a nice lady rang up to check we were okay and was also very friendly and efficient on check in. You need to check in at another Hotel over the road, which was not a problem, and also go back to that Hotel... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed March 11, 2014

We stayed in the superior suite in Somerset House and I can't fault it. We were originally planning to stay one night but after waking up in a bed I can only describe as a little bit of heaven we decided to stay another night. However the hotel was fully booked apart from one room which was in the sister... More

Was this review helpful? Yes
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you so much for your lovely review. It’s brilliant to read that you couldn’t fault Somerset House Hotel and your wonderful description of the bed as a “little bit of heaven”- so much so that you decided to extend your stay. We are also glad you decided to dine in our restaurant; we are very proud of our chefs... More

London, United Kingdom
1 review
3 of 5 stars Reviewed February 24, 2014

We booked into the Florence house hotel but ended up in Somerset House across the road, which has no bar or lounge area, and we had to go back over the road for breakfast. Room was lovely, beautifully furnished and clean although small for an executive king, and bed was really comfortable, but the shower room was really tiny. Staff... More

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Coventry, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 21, 2014

We stayed at Somerset House for 2 nights with another couple. The rooms were nicely decorated and quite small for an executive double. overall impression - nice and clean but need some attention to detail. Breakfast was good, and staff and the manager was very helpful and friendly. The four of us had dinner in the restaurant, overall was ok.... More

Was this review helpful? Yes 1
Ramsgate, United Kingdom
1 review
5 of 5 stars Reviewed February 20, 2014

We stayed in Somerset House and upon arrival were informed that we had been upgraded..a lovely start to wonderful stay.The staff were very friendly ,the rooms were amazing and clean and the food and service was good too.Would definitely recommend this hotel to anyone who wanted to visit Southsea or Portsmouth.

Was this review helpful? Yes
Reception1113, Manager at Somerset House Hotel, responded to this review

We will always upgrade guests when this is possible and we aim to be very friendly, so we are delighted you commented on this. We are thrilled you would recommend us and we would be more than happy to welcome you back at Somerset House. Thank you for taking the time to leave us such a lovely review. More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2014

We stayed across the road at the sister hotel. When booking, the receptionist was very friendly and did her best to give us the best room possible. The room we stayed in was amazing, very boutique style and all amenities were of high quality. Unfortunately our let down was the service. Half the staff seemed like college girls who had... More

Was this review helpful? Yes 2
Cowes, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 27, 2014

I only stayed for a single night, but the personal service on arrival and welcoming staff, as well as well-appointed room and quirky nature of the 'hotel in several houses' brought a smile to my face. I will definitely choose to stay here again if I need to stay over in Southsea or Portsmouth

Was this review helpful? Yes 2
Maidstone, United Kingdom
1 review
5 of 5 stars Reviewed January 13, 2014

I use the Mercer Group for 2-3 nights a week. It's a fantastic group of hotels. All rooms are lovely, clean and comfortable. All the members of there team are very friendly and always happy to help. The restaurant at Florrence House is very good as well with fantastic service and food. I would highly recommend staying with them.

Was this review helpful? Yes
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for taking the time to leave a review. It is very pleasing to hear that you find The Mercer Collection a “fantastic group of hotels”. We always look forward to seeing regular guests and aim to keep our level of service at its best. We really appreciate it when guests recommend us, thank you for your kind words... More

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Additional Information about Somerset House Hotel

Also Known As:
Somerset Hotel Portsmouth
Address: 10 Florence Road | Southsea, Portsmouth PO5 2NE, England
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites
Hotel Style:
#6 Business Hotel in Portsmouth
#9 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Somerset House Hotel has been restored to the original splendour of its Edwardian roots. It offers boutique rooms with free Wi-FI, just a 5-minute walk from Southsea Beach. The stylish bedrooms all feature satellite TVs and comfortable beds are adorned with Egyptian cotton sheets. Individually designed bathrooms feature fluffy towels, designer toiletries whilst some have either walk-in showers, spa or free standing baths. The hotel is close to Southsea Common and Southsea Castle. Southsea Hovercraft Port is about 1 mile away, and is a quick way to reach the Isle of Wight. Free secure parking is available at the hotel.We have a new snacks menu recently added for your convenience. ... more   less 
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