We stayed in room 2 which is shown as the four poster bed with blue strippy curtains and rug.
The website claims 'unique boutique style - with attention to detail'.
The bedroom was dirty, with yellow/orange flakes around the door frames and white marks/stains on the coffee table. The bathroom has large sandstone tiles and could look good if the...
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The room itself was very good, but it lacked a full length mirror, only one packet of biscuits between us each day and the web site said Sky sports available but not on our TV! The continental breakfast was fine, but beware if you want a cooked breakfast they are expensive and we heard one client being offered only bacon...
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The room itself was very good, but it lacked a full length mirror, only one packet of biscuits between us each day and the web site said Sky sports available but not on our TV! The continental breakfast was fine, but beware if you want a cooked breakfast they are expensive and we heard one client being offered only bacon...
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This is the sort of place that prompts you into creating an account on Trip Advisor to share with others (and I mean that in a good way!)
The Somerset House Hotel is a great place to stay in a lovely location. Having never been to Portsmouth & Southsea before, we wasn't quite sure where best to stay but were...
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Thank you for your kind review, we are glad staff were able to assist you prior to the stay and during and you enjoyed both the rooms you stayed in.
We hope to welcome you again in the future and perhaps you can try another selection of our rooms!
Kind regards
All at Somerset House Hotel
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We have stayed in a lot of different places and we always say the biggest factor in the stay is the attitude and conduct of the hosting. All throughout the stay we were made to feel as if we were an imposition. Arriving on time for breakfast we were told it had been stopped and after dithering they did cook...
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Thank you for your review. I am sorry to hear about the issues you had with staff, generally we received excellent reviews on our hotel management and staff so we were very disappointed to review your comments. All have been taken on board and addressed as appropriate.
We do offer a welcome pack in the room however they have recently...
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This hotel was a lovely surprise. The rooms are large and absolutely beautiful. We had two rooms and both were like show rooms from a design magazine and yet we paid no more than we had in lesser hotels.
The beds were so soft and inviting i could have stayed here a month!
The staff were friendly and accomadating, waiting...
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Thank you for such a lovely review, we are thrilled you enjoyed your stay. Thank you also for offering guests a Room Tip. Staff will always be able to assist with bags if guests struggle with stairs or their luggage.
We hope to welcome you again,
All at Somerset House Hotel
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Car parking an issue
My wife and I stayed for one night on the 17th March 2012. How it?
I lived in Waterlooville for over 20 years, as such I know Portsmouth very well, however not this bit of Southsea.
The staff were very friendly, welcoming and accommodating.
The room number 7 (I think) was very well appointed with a...
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Thank you for your review, we are pleased to hear you will be returning to us.
I am sorry to hear about the parking troubles you experienced - it can be a busy area but staff will always do their best to accomodate you off road or with a permit.
We look forward to welcoming you again,
Best regards
Somerset...
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myself and my partner wanted a night away, relaxed and romantic. We were absoluetly delighted with the Somerset House Hotel. We were welcomed from the minute we arrived until the minute we left. The rooms were clean and unique, our room had a jacuzi bath which was amazing. The continental breakfast was fresh and just what we needed. A full...
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Thank you for leaving us such a lovely review!
We hope to welcome you again in the future,
Somerset House Hotel
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Great little hotel which offers excellent value for money. Staff were very attentive, rooms were very clean and well maintained. Felt like a real home from home, will definitely stay again
Thank you for the review, we are pleased you found the hotel a home away from home! We look forward to seeing you again in the future.
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Stayed at this hotel for one nite , rooms very clean and very comfortable , breakfast nice and nice to have a choice be it full English is not in room rate , so if your like me and like a full english , you can add 17 pounds to your room for 2, but all in a very nice...
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We are very glad you found the hotel room spacious and comfortable. We lower our room rates to those you will note at similar hotels in the area to allow people the choice of a cooked breakfast. Many don't wish to have it, especially our business travellers in a hurry, so we dont like to charge for something people do...
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Stayed in this hotel for two nights a couple of weekends ago! The room was decorated to a brilliant standard and was very clean! The hotel dealt with my request of non feathers without any problem at all and were very friendly! The breakfast was really nice with lots of choice of cereals and juices! One minor complaint is the...
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Thank you for your kind words and recommending the hotel to others.
I am very sorry to hear about your troubles at breakfast and can assure you that is not something that fits with our high standards at all.
Please contact us if looking to stay again so we can offer you a discount as way of an apology for...
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