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Somerset House Hotel

Certificate of Excellence
10 Florence Road | Southsea, Portsmouth PO5 2NE, England
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Somerset House Hotel
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257 Reviews from our TripAdvisor Community

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Bristol, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

We'd taken a weekend break from our young child to catch up on some much needed sleep. Unfortunately the room we stayed in was by a noisy front door that made a beeping sound every time it closed. When people were walking in the room above the chandelier shook and tinkled like an alarm bell. We ended up having a... More 

Helpful?
Thank Simon T
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room OK, Restaurant simply OK. Waitress Very good, Luke warm food. Wouldn't be tempted to go back. I can cook excellent food at home; so why bother going to the trouble of having to explain to someone that the food is sub-standard. Should have been better. Poor meat selection when sourcing, poor cut selection when preparing and poor timing when... More 

Helpful?
Thank 3base
Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We visit Southsea regularly so have used the Mercer group of hotels several times over the years, the rooms are always spotlessly clean and well furnished,comfortable beds and all the extras,breakfasts are very good with plenty of choice and well presented.We haven't had an evening meal there yet but hope to on our next visit,judging by the standard of breakfast... More 

Helpful?
1 Thank Carolpbaldwin
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for this review! We were thrilled to be able to welcome back a friendly face to the Mercer Collection. I'm pleased you found the rooms spotlessly clean, comfortable and received a warm welcome! We hope next time you are in the area we can book a table at the Kitchen Restaurant for you! Thank you again. More 

Montmoreau-Saint-Cybard, France
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We booked this room just before Christmas for an overnight stay on our way from our home in France to family in the UK. Everything was superb, from the delightful staff who helped us find our way to our hotel and room, to the high level of our room and delightful breakfast. What a find! We'll definitely come again en... More 

Helpful?
1 Thank Rosywonder
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you so much for leaving this kind review. It was such a delight to welcome you to Somerset House. I was thrilled to read this review and all your lovely comments! Please don't hesitate to get in contact next time you are think of booking, we'd love to hear from you! More 

Shenfield, Essex, UK
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 6, 2016

Lovely conversion of a large Edwardian home, nicely decorated room. WIFI works well. Large walk in shower. Lovely breakfast and nice surroundings. Its great to be in a unique hotel rather than a chain hotel. Great little back-street pub 50m up the street (Florence Arms). Some might not like the walk across the street for breakfast (the hotel has three... More 

Helpful?
1 Thank SteveWR
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for taking the time to leave us a review. I'm delighted to read that Somerset House suited all of your needs and you found the room nicely decorated with large walk in shower. Best Wishes. More 

Albuquerque, New Mexico
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 13, 2015

We want to visit Portsmouth in November and decided to stay at one of the Mercer hotels in Southsea a short distance from Portsmouth. There is several large period properties that the hotel has restored into luxury rooms. We were so pleased with our stay we are looking for when we can go again! The room looked just like the... More 

Helpful?
1 Thank Kzls
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for this lovely 5* review of Somerset House. It was a pleasure to read all your lovely comments and I'm delighted you found the hotel to be one of the best hotels you've stayed in. I'm thrilled you found the room to be a little bit of luxury and enjoyed a freshly cooked to order breakfast the next... More 

Ashford, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 30, 2015

We had booked 2 rooms and both were very nice. Excellent welcome from Mary, thank you. Location is very good for a variety of highly rated restuarants in close proximity. Very clean with all usual niceties, tea, coffee, biscuits in room, nice toiletries in showeroom. Bed in one room uncomfortable, doable for one night though.

Helpful?
1 Thank hollypops123
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for this short and sweet review of Somerset house. It was a pleasure to read all your lovely comments - 'Excellent one night stay, lovely welcome, nice rooms and yummy breakfast'. We hope to welcome you back in the future. Kind Regards. More 

Towcester, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 17, 2015

My wife and I stayed at the Somerset House Hotel for one night, the hotel is very well kept and the greeting from Mary at reception was very good, This hotel is one of 4 or 5 Boutique hotels in the Mercer Collection based in Southsea and It is close to all the local attractions, the breakfast although in the... More 

Helpful?
1 Thank Richard2468
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for taking the time to leave us here at Somerset House a review. We are thrilled you had an excellent stay and the location suited all of your needs being close to many main attractions. Please don't hesiate to get in contact next time you are in the area, we would love to welcome you back. More 

Greater London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

I booked through booking.com I must say this ia a lovely hotel. Very well decorated and very clean. The staff are very friendly and welcoming. The breakfast is the best i have had for a hotel of its class rating. The room we had was a loft room on the top floor. It was very comfortable and cosy. We had... More 

Helpful?
1 Thank Ian M
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for leaving us such a kind review. I'm pleased to read you enjoyed all aspects of your stay from our welcoming and friendly staff to the freshly cooked to order breakfast as you describe 'the best you've had'. I hope you fiancée didn't spend to much and enjoyed your stay just as much as you. Thank you again... More 

London, United Kingdom
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 12, 2015 via mobile

After trolling the net for a place to stay for my work placement in Havant, I stumbled on this hotel. It is a collection of seven Edwardian houses that have been converted into luxury hotels. I chose an executive room, with a king size bed, large built in shower cubicle, 28" TV and all in all a very tidy number.... More 

Helpful?
Thank Tunde0
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank your review of Somerset House. It was a pleasure to be able to welcome you to our small but ever expanding collection of hotels. I'm thrilled you had an enjoyable stay finding our staff polite,pleasant and cheerful as well as the rooms having all the luxuries you needed. Please get in contact when booking your next stay so we... More 

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