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Somerset House Hotel

10 Florence Road | Southsea, Portsmouth PO5 2NE, England
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Certificate of Excellence 2014
Somerset House Hotel
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Somerset House Hotel
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185 reviews from our community

Traveler rating
    115
    44
    17
    7
    2
See reviews for
32
105
3
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swansea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed for one night with my girlfriend as Volbeat were playing the Pyramids venue on the seafront. Staff were very professional and made us feel welcome, our room was well presented and ready when we arrived. Reception showed us where we could park and a free parking permit was provided. Honestly, this place ROCKS! Would definitely recommend that you stay... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for a relaxing couple days and everyone was so attentive and helpful... Rooms were beautifully designed, elegant, minimal. Great location to get to popular bars, restaurants and shops. Breakfast was well prepared and free parking offered.

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Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for leaving us such a nice review. It was a pleasure to have you stay with us again. We are pleased all our staff made you feel welcome and we look forward seeing you again in the future. More

Guernsey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Living in the Channel Isles often means trips to UK hospitals for treatment. On this occasion my wife had to have a Base cell carcinoma removed from her nose. We arrived Sunday for out patients opp on Monday and hoped to return home Tuesday. The staff were superb, very helpful with nothing being too much trouble. The food was excellent... More

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Murcia, Spain
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent service from the staff especially Mary from the moment we arrived, the food was fantastic and very reasonable followed by the included breakfast which was first class and all you can eat. The rooms we had were very comfortable and clean,offering all you need. The only down side is we could not stay longer but will definitely stay there... More

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Rainham, England
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've just got home from an amazing stay in Somerset Gouse hotel. The staff were fantastic, wonderfully helpful (provided us with a map of the area, helped identify good places to go and just generally couldnt do enough to help us). We had the superior king room which came with free breakfast, which was lovely. The room was really comfortable,... More

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Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for taking the time to review Somerset Hotel. We are glad you found your Superior room to be comfortable and beautifully decorated. We are committed to providing guests with a high standard of service, so we are pleased to hear that you found the staff “fantastic” and that they couldn’t do enough to help you. Please give us... More

Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another hotel in The Mercer Collection and another fantastic hotel. Another perfect stay just like the one at Florence House. Our room was huge!! And the bath was perfect for relaxing in. Thank you for a perfect stay

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Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for choosing to stay with The Mercer Collection, we are pleased that you have enjoyed your stay and were able to relax. It is such a compliment to us that you have described the hotel as “fantastic”. Thank you for the lovely review, and we do hope to see you again soon. More

Leicester, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 17, 2014

Just returned from Somerset House after a wonderful 2 night stay to celebrate my birthday and visit The Old Naval Dockyard and the Mary Rose Museum. Our room (3) was luxurious and beautifully decorated and very comfortable. The staff were so friendly and helpful. We ate in the restaurant yesterday evening and the staff had kindly made me a birthday... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed October 17, 2014

We have nothing but pleasant memories of our stay in September on two separate visits .The entire staff were outstanding ,particularly Mary the manager who is like a human dynamo .Everyone was so pleasant and courteous and made our visits so enjoyable .The restaurant was excellent and the people we invited there ,my brother and best friend who live in... More

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London
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2014

This is our 3rd stay at a Mercer hotel (twice at Somerset, once at Florence) and again we had yet another excellent stay. We were given a superior room with jacuzzi bath at the top of the house. You have to mind your head whilst climbing the narrow staircase but it's worth it when you reach the stairs. The room... More

Was this review helpful? Yes
Reception1113, Manager at Somerset House Hotel, responded to this review

Many thanks for your amazing review, we are always delighted to welcome back returning guests, and are thrilled that you've stayed with us three times now! I'm glad you thought the jacuzzi bath was "to die for", and that you enjoyed the other features in your room. I'm especially glad that the service you received was "first class" and we... More

Essex
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 6, 2014

We booked this hotel for 3 nights as we wanted to spend a few days in Portsmouth visiting the dockyard attractions. The room we were allocated was 6 Somerset House which is right at the top of a narrow staircase. We had booked a superior room as a treat but in our opinion this was not in any way superior...my... More

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Additional Information about Somerset House Hotel

Address: 10 Florence Road | Southsea, Portsmouth PO5 2NE, England
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Number of rooms: 7
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TripAdvisor is proud to partner with Booking.com, Priceline, Agoda and Odigeo so you can book your Somerset House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Hotel Portsmouth

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