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Somerset House Hotel
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Ranked #8 of 39 Hotels in Portsmouth
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Matt S Headcorn, England, United Kingdom
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174 reviews from our community

Traveler rating
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    2
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30
98
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15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Headcorn, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 days ago NEW

I was rather disappointed with this hotel. I found the listing on Booking.com and although I thought it was on the expensive side, I went ahead and grabbed two rooms. I feel that the details on the Booking.com website are rather misleading. Being a man, there are two things I don’t do. I don’t eat quiche (I eat cheese and... More

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Birmingham, United Kingdom
Top Contributor
57 reviews 57 reviews
8 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 1 week ago

This is one of four large houses that make up the main part of the 'Mercer Collection', our room was on the top floor up two flights of stairs one of them being quite narrow and there was no lift. This would not have been very good if you had any difficulties walking or mobility issues. There was a restaurant... More

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were welcomed by Sandra, very professional and customer focused. As we were early, Sandra suggested a few local places for a coffee or a snack. On our return to check in, Sandra helped us with our luggage, accompanied us to our room and explained all facilities. The room was impeccably decorated. The furnishings were appropriate to the room and... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at Somerset House for my 5th wedding anniversary. My husband booked a room with spa bath. Upon arriving we were greated by fantastic, attentive staff. We were taken to our room and talked through the hotel info. The room was beautiful. Gorgeously decorated, warm and very comfortable. The only negative I have was the bed was quite squeaky!... More

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Reception1113, Manager at Somerset House Hotel, responded to this review

I am pleased to hear that you enjoyed your recent stay at Somerset House. It’s wonderful that you have described the bathroom as “heavenly” and the room as “gorgeously decorated, warm and very comfortable” – this is what we like to hear! Our staff always aim to provide guests with a high standard of service so we are glad to... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Me and my wife stayed here for one night in room 5 at the top of the building for our wedding anniversary. We arrived at 3pm on the Saturday, headed out for the night and returned to the room around 2100 and left the following morning. Arrival was swift, we thought parking would be an issue but they give you... More

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Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 20, 2014

My wife and I spent 2 nights here (whilst visiting the Mary Rose museum, excellent and only 45 mins walk away) We had Room 7 on the ground floor next to the front door, so we suffered some noise whilst family tourists staying upstairs ran up and down the stairs, allowing the front door to slam. Until 8.00pm more noise... More

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Lisbon, Portugal
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 16, 2014 via mobile

The owners have taken a group of properties in Southsea and made them into really elegant hotel accommodation. Each room is individually appointed, and has real style. Check in was great and all the staff seemed very enthusiastic and keen to help. We got a couple of helpful tips without even asking. We ate at the bistro, and the waiting... More

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Towcester, United Kingdom
Top Contributor
86 reviews 86 reviews
59 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed August 13, 2014

Arrived late, off ferry from Cherbourg (I am sure this is common with many of the hotel's customers), with sleeping, young kids. As others have said, finding the entrance can be fun as the hotel group owns a number of buildings in a residential street. Very friendly staff, lovely family room and excellent breakfast. Recommended.

Was this review helpful? Yes 1
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for the review, we are glad you found the staff very friendly and the breakfast excellent. Please do not hesitate to contact us if you are planning another visit to Portsmouth as we would be happy to accommodate you again. Thanks for the review and recommending our hotel! More

Redruth, United Kingdom
1 review
4 of 5 stars Reviewed July 31, 2014

We stayed for 2 nights whilst visiting family last weekend. We were a little confused at first about where to check in (at another hotel across the road and around the corner) but were promptly given a parking permit and shown to our lovely room by a lovely young woman. We were right at the top and the only downside... More

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Twickenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

A very rare opportunity, My husband and I were looking forward to a couple of nights away from the family and wanted somewhere special and relaxing. I had seen this hotel online and thought it looked and sounded stunning and we weren't disappointed. We arrived a little early to book in but were given a parking permit (we parked very... More

Was this review helpful? Yes 1
Reception1113, Manager at Somerset House Hotel, responded to this review

We are very pleased you and your husband were able to take a break and unwind at Somerset House Hotel. We are delighted to hear that you appreciated the decoration of your room and found the bed comfortable. Please do not hesitate to contact us again if you are planning another stay in Portsmouth and we will happily accommodate you.... More

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Additional Information about Somerset House Hotel

Address: 10 Florence Road | Southsea, Portsmouth PO5 2NE, England
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Number of rooms: 7
Reservation Options:
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Also Known As:
Somerset Hotel Portsmouth

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