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All 39 Portsmouth hotels

Holiday Inn Express Portsmouth - Gunwharf Quays

3.0 of 5 Hotel   |   The Plaza | Gunwharf Quays, Portsmouth PO1 3FD, England
Hotel amenities
Holiday Inn Express Portsmouth - Gunwharf Quays

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Ranked #22 of 39 hotels in Portsmouth
A recent review
4 of 5 stars reviewed 5 days ago
carmen c Gravesend, United Kingdom
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
Gravesend, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 5 days ago NEW

my husband grandson and myself had just booked into a really bad hotel and were franticly trying to find somewere else. although there was not a room that night Claire made us feel human again and did her utmost to get us somewhere for the night. she did get us booked into to the hotel the next day and took... More

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Swindon, United Kingdom
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel has the perfect location and the staff are welcoming and helpful. That is it! The less than perfect features were stained carpet in the room; tatty carpets in the corridor; dirty chairs out side the lift on the third floor. In addition only one lift was working - the other was 'under maintenance'; the working lift stopped functioning... More

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Brixham, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Holiday Inn Express in Gunwharf last night, and have to say was welcomed by great staff who at the end of a long day for me, made me feel welcome and also had some friendly humorous exchanges which made me smile. I might get this wrong but think her name was Sam, and have to say that... More

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Always stay here for its location & car parking. Excellent staff & good breakfast. Rooms neat and tidy as always although now showing signs of a lack of cleaning & general maintenance in general. Silly bits that need attention before they escalate.

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Tom S, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you for taking the time to write a review on your recent stay with us. It is great to hear you have enjoyed your stay with us. Thank you for your valuable comments with regards to maintenance and housekeeping standards at our property. It will be further investigated with our on-site team. We would like to welcome you again... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night as party of a party and i would happily return again. It is in a great location for exploring Gunwharf. It is easily accessed with a free 24hour car park. There were three of us in a room however it was still a fairly good size with a good layout. Had a very good... More

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Halifax, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights and loved the location since it was close to the bus stop and there were TONS of shops and restaurants within walking distance. The breakfast was good, very busy, but had good options and space to sit. The rooms were somewhat comfortable although I echo the thoughts of some other reviewers in that the... More

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Kent
Senior Reviewer
10 reviews 10 reviews
2 of 5 stars Reviewed 2 weeks ago

The positives are location which is brilliant if you want to be near the Spinnaker Tower and shops. The other positive is the car park which is easy to access and free for 24 hours. The room was small and disappointing, the shower/toilet layout is quite clever, but the plastic curtain is something I detest. The bed was lumpy and... More

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Shaun P, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you for taking the time to write a review on your recent stay with us. It is great to hear you found the location brilliant for your stay. As you say we are right near the spinnaker tower. It is disappointing to read that you found your room small. Breakfast in our hotel can be busier at certain times... More

Cardiff, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

My wife and I booked a disabled room at above hotel and the room was not good. Toilet to low and no back support, shower seat slanted, and emergency pull cords were knotted so if someone fell they could not call on anyone for help. Hopefully feedback we gave to reception they will act. Hotel in prime position to everything... More

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Shaun P, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you for taking the time to write a review on your recent stay with us. Thank you for bringing to our attention the issues you had with regards to the toilet layout. Our Maintenance manager has been into the room to adjust the shower seat and adjust the pull cord. We will bring up the low toilet seat in... More

London
Top Contributor
68 reviews 68 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is fine if you aren't fussy about frills like a minibar and a selection of toiletries. If you are, then the HI up the road in Southsea has a pool & gym - but costs more of course. In the HI Express the bed was comfy though the pillows left something to be desired, even when we chose... More

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sutton in ashfield
Top Contributor
103 reviews 103 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights with friends. Location is great as in the middle of the quays & close to all amenities. Rooms clean but bathroom a little on the small side. Pillows just too flat. Hardly worth bothering with. The staff edge it to another level All the people we encountered were extremely friendly, efficient & helpful. Top marks... More

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Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel
Holiday Inn Express Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Address: The Plaza | Gunwharf Quays, Portsmouth PO1 3FD, England
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#11 Business Hotel in Portsmouth
#17 Family Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Official Description (provided by the hotel):
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 
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