We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Portsmouth - Gunwharf Quays

The Plaza | Gunwharf Quays, Portsmouth PO1 3FD, England
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Portsmouth - Gunwharf Quays
Professional photos View all
Browse nearby
Holiday Inn Express Portsmouth - Gunwharf Quays
Add Photo Write a Review

830 Reviews from our TripAdvisor Community

Traveler rating
    155
    332
    223
    91
    29
See reviews for
143
327
35
149
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Spanish first
  • Any
English first
  • All months
    (830)
  • Mar-May only
    (224)
  • Jun-Aug only
    (215)
  • Sep-Nov only
    (204)
  • Dec-Feb only
    (187)
All months
Hook, United Kingdom
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed today NEW

Very convenient hotel for Gunwharf although prices are slightly inflated as it has a captive market. We took advantage of an early deal and booked it for a shopping and food trip. The welcome at reception was warm and informative. Room are basic but about what you’d expect from this chain – clean, tidy and functional. We had a family... More 

Was this review helpful? Yes
morlandmonk
Top Contributor
120 reviews 120 reviews
39 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location of this hotel is pretty good, though why it is on a par (price wise) with HIE's in central London is a mystery to me, and is an easy walk from Portsmouth Harbour station. This is pretty standard HIE fare, staff were very friendly upon arrival and the room was fine. The issue with this hotel is noise,... More 

Was this review helpful? Yes
Knockin, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Booked this hotel as I was at a cycling event during the day and meeting family in the evening, although £179 was very steep for this type of hotel I was paying for the location and the quality of the Holiday Inn Express!! The only thing I paid for was the location.. Upon arrival I noticed the lifts were not... More 

Was this review helpful? Yes

Travelers are raving about these Portsmouth hotels

London
Contributor
19 reviews 19 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed one night. Both lifts were out of order had to walk up to reception then given room two floors above which was quite a trek with luggage. Room was at the far end of corridor so after the climb and trek went to have a shower. Shower gel dispenser empty, shower didn't drain and towel hanging up was soiled.... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Had a really lovely long weekend at Portsmouth, the staff were welcoming and friendly and were very attentive! Although breakfast wasn't the same as a non express holiday inn, we enjoyed it none the less! We will be staying again for more shopping, maybe next time not a bank holiday ha ha

Was this review helpful? Yes
Berkshire. England
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked the Holiday Inn Express Gunwharf Quays in Portsmouth 10 days ago and as I have used it numerous times before, was pretty confident what I would get. However when I arrived, I found, not one, but both lifts are under repair (replacement?) and so had to carry a large suitcase, suit carrier and PC bag up 5 flights... More 

Was this review helpful? Yes 1
Coventry, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

stayed for a 1 night break and wish I hadn't bothered. Lifts didn't work, wifi not working, TV not working, kettle not working. Large stain on the carpet and hole in the toilet door. Most hotel reception staff ask 'have you had a nice stay' when you check out. They don't bother here. I think it's because they know the... More 

Was this review helpful? Yes
Accrington UK
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed as a couple in May 2015 and used the hotel as an overnight stop before sailing to Santander in Spain. We knew about the lift situation before we went and accepted the fact that stairs may have to be negotiated with luggage. We were fortunate enough to be allocated a reception floor room, so only two flights to climb... More 

Was this review helpful? Yes
Cardiff
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

So I booked last minute and arrived to find no working lift the man on reception told me it clearly said no lift on the website??? I've checked again and I can't see this. Room was clean but old and tatty the TV was broken and the remote control had no back to it and only 1 battery. The carpet... More 

Was this review helpful? Yes
Tom S, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you very much for your recent review. I am very sorry to hear that we have managed to fail on so many steps along your customer journey. I will definitely follow up on all your comments and I am very sorry that our lift failure has affected your recent stay. Our lifts are back in operation this week and... More 

Hastings
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived and the lifts were broken, that was fine but the stairs go spiral with glass windows on the left and when you don't like heights its awful. Check in was quick and easy, wifi is free and so is breakfast. There's a tesco right next to it, if you've forgotten anything. The windows will open, the beds comfy and... More 

Was this review helpful? Yes
Tom S, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you very much for taking the time to review our hotel. I am very pleased to hear that you have enjoyed your check in experience along with our wifi access and breakfast. Thank you for your feedback regarding our hair dryers. I am glad that our location was just right for the purpose of your visit. We would like... More 

Questions? Get answers from hotel staff and past guests. Ask a question

149 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (92)
Viewed
Room/suite (16)
Viewed
View from room (16)
Viewed
Hotel & grounds (8)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (26)
Viewed
Business center/function rooms (1)
Viewed
Dining (17)
Viewed
View from room (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay