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Holiday Inn Express Portsmouth - Gunwharf Quays

3.0 of 5
The Plaza | GunWharf Quays, Portsmouth PO1 3FD, England
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Holiday Inn Express Portsmouth - Gunwharf Quays
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43 traveler photos
Ranked #17 of 39 hotels in Portsmouth
3.5 of 5 stars 252 Reviews
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252 reviews from our community

What travelers say about this hotel
  • “Car park” (13)
  • “Great location” (10)
  • “Very clean” (9)
  • “Historic dockyard” (6)
  • “Friendly and helpful” (6)
  • “Double beds” (6)
  • “Self service” (4)
  • “Good size” (4)
  • “Other guest” (4)
  • “Saturday nights” (4)
Traveler rating
    42
    100
    71
    28
    11
Only show reviews for Family (40) | Couples (95) | Business (48)
Date Rating
Buenos Aires, Argentina
1 review
“Gracias por la atencion!!”
5 of 5 stars Reviewed May 31, 2012 NEW

very good care and friendly staff, especially Spanish-speaking marcelo

Was this review helpful? Yes
Vancouver Island, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Location, thats about it.”
1 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

We stayed here last week, and found the surrounding area to be great fun. The hotel itself was questionable. If you just need a bed for the night and don't plan to be in your room for long, then you will overpay for the location, and location only. We paid full rate, checked in early and were told that the... More

Was this review helpful? Yes
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 29, 2012

Thank you for taking the time to review the hotel, your feedback is really appreciated. As you say the location of the hotel and the surrounding area is great, plenty of restaurants, bars, retail outlets and attractions all within walking distance of the hotel, I was disappointed to read that other than that you did not have a pleasant stay... More

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Sydney
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Great Location , Average Hotel , big price.”
3 of 5 stars Reviewed May 28, 2012 NEW

Right in the heart of the shopping centre good location. Checkin was very slow,it took over 15 minutes. Room was good but no fridge or mini bar and no safe. Beds where only doubles not queens size and for the price we expected more. Room rate included breakfast, It is very very bad. The whole breakfast set up needs to... More

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See 2 more reviews by David1z for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 29, 2012

Thank you for taking the time to review the hotel, as you say the location of the hotel is fantastic, situated on Gunwharf Quays right in the heart of the shopping area, bars and restaurants. Check in at the hotel usually only takes a couple of minutes, I apologise that this was not the case on the day you arrived... More

Southampton, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Location”
3 of 5 stars Reviewed May 23, 2012

Nice hotel, Great Parking and next to lots of cafes/bars but was abit pricey!! My girlfriend was not happy with the fact there was NO BATH, but was clean and tidy and good service.

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See 3 more reviews by Phil B for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 24, 2012

Thank you for taking the time to review the hotel, I was delighted to read that you enjoyed your stay with us, as you say the hotel is nice and has a great location on Gunwharf Quays with over 25 bars and restaurants and over 95 retail outlet stores all on the hotels doorstep. Hotel guests receive a great discount... More

london
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Find another hotel”
1 of 5 stars Reviewed May 23, 2012

Allthough the rooms are clean they can be noisy,with trains close by and early morning deliverys,the fact that a group like this charges for Internet connection is outrageous,also the breakfast was simply disgusting, reconstituted eggs (scrambled only),second rate sausages and beans from a serve yourself counter,would not consider staying here again

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Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 24, 2012

Thank you for your review of the hotel, your feedback is really appreciated and will help us to improve the hotel. I was disappointed to read that you did not enjoy your stay with us, all our bedrooms are fitted with triple glazed windows to reduce the amount of noise from the surrounding area, depending on where the room is... More

Boise, Idaho, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Stay!!!”
5 of 5 stars Reviewed May 20, 2012

Nice hotel on the Quay. Clean, comfortable and quiet. Right on the Quay with a slew of restaurants, and pubs to choose from. Nice covered parking. Very good breakfast. Staff was excellent while we (wife and I) were there but more importantly, at our next stop I realized that I had left my $100.00 electric toothbrush and case at the... More

Was this review helpful? Yes
See 2 more reviews by Kim H for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 22, 2012

Thank you for taking the time to review the hotel, your feedback is really appreciated, it was fantastic to read that you had a great stay with us and will certainly recommend the hotel, as you say the hotels is location is great right on Gunwharf Quays surrounded by restaurants, bars and retail outlets, there are also a number of... More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
“Excellent hotel in an excellent location”
4 of 5 stars Reviewed May 14, 2012 via mobile

Location is central to gun wharf quays and 10 mins walk to historic dockyard. Safe and clean hotel. Staff are very friendly. Excellent service. Paid £109 for one night stay. Wifi extra - £13 per day. Room clean and nice. Bed nice and good nights sleep. Heartily recommended but a it expensive to stay and wifi is extra. Cannot understand... More

Was this review helpful? Yes
See 2 more reviews by perbinder for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 15, 2012

Thank you for taking the time to review the hotel, as you have said the location of the hotel is excellent, situated on Gunwharf Quays with all the bars, restaurants, outlet stores and attractions such as spinnaker tower and the historic dockyard all on the hotels doorstep. It was great to read that you found the hotel safe, clean and... More

New York City, New York
Senior Contributor
28 reviews 28 reviews
Reviews in 20 cities Reviews in 20 cities
48 helpful votes 48 helpful votes
“Fantastic Location”
4 of 5 stars Reviewed May 13, 2012

The Holiday Inn Express is a great location on Gunwharf Quays. It is part of an outlet mall that in addition to outlet stores has a wide choice of restaurants, bars and clubs. It is just a five minute walk to the Dock Yards museums. The property is new with helpful, attentive staff and a decent buffet breakfast, The rooms... More

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See 3 more reviews by Lawthomas for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 15, 2012

Thank you for your recent review of the hotel, your feedback is much appreciated. As you say, we do have a fantastic location, situated on the Gunwharf Quays complex, which has over 25 restaurants and bars and over 95 retail outlets all within a stones throw of the hotel, spinnaker tower and the historic dockyard are also only a couple... More

Essex
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“great location”
5 of 5 stars Reviewed May 12, 2012

Just returned from an overnight stay in the holiday inn express.Travelled with 6 pals.You couldnt ask for a better location!! 5 mins walk from the train station into Gunwharf Quays( and only 1h 40m from waterloo).Rooms are clean and are adequate in size.Staff are very helpfull and very accomodating.Breakfast was better then i expected, included cereals, fruit, pastries and hot... More

Was this review helpful? Yes
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 15, 2012

Thank you for taking the time out of your day to review the hotel, it was great to read your positive comments regarding the hotel and I am delighted that you had a great nights stay with us. As you say the location is great, all you need all within 5 minutes walk including transport links, a choice of over... More

Dover
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Ideal location and friendly staff.”
5 of 5 stars Reviewed May 10, 2012

I have stayed here 3 times in the last year. The staff are always friendly and helpful. The rooms are clean and adequate in size with comfortable beds. I haven't experienced any problems at breakfast time. It is ideally located on Gunwharf Quays and the parking arrangements (24 hrs free then £2.00 charge for the rest of the day) is... More

Was this review helpful? Yes
See 2 more reviews by Leanne L for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 15, 2012

Thank you for your recent review of the hotel, your feedback is really appreciated. It was fantastic to read that you have stayed with us a number of times over the last year and have always had pleasant stays. I will, as with all reviews ensure the team read your valued comments as they mean such a lot to us.... More

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Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

  • Holiday Inn Express Portsmouth
  • Holiday Inn Portsmouth
  • Portsmouth Holiday Inn
Address: The Plaza | GunWharf Quays, Portsmouth PO1 3FD, England
Price Range: PLN: $$

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Holiday Inn Express Portsmouth - Gunwharf Quays
The Plaza GunWharf Quays
Portsmouth PO1 3FD
England
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