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All 39 Portsmouth hotels

Holiday Inn Express Portsmouth - Gunwharf Quays

3.0 of 5 Hotel   |   The Plaza | Gunwharf Quays, Portsmouth PO1 3FD, England
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Holiday Inn Express Portsmouth - Gunwharf Quays
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Ranked #22 of 39 Hotels in Portsmouth
A recent review
3 of 5 stars reviewed 3 days ago
Richard U Dubai, United Arab Emirates
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671 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Top Contributor
119 reviews 119 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have never stayed in a H I Express before. I thought when considering where to stay, it needed to be somewhere in walking distance of HMS Victory, which is where we were at a function that night. So, this is what we picked, GBP 234 per room, per night! Hideously over priced what what is essentially a budget motel.... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The location is excellent for access to the redeveloped waterfront in Portsmouth. Restaurants, bars and an upscale shopping center are a few steps away, as are some of the the historic sites in Portsmouth. The staff was friendly, service good and the bed comfortable. However, the facility needs some refreshing and deep cleaning. The carpet in our room needs to... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked in here at the last minute as finding somewhere else to stay was proving difficult. I would say that this was an excellent hotel to stay at. The staff were polite, happy & very helpful, especially the young female with blonde hair who was working on the Sunday morning. The only thing that I didn't like was the... More

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Plymouth, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We paid £410 for 2 nights at this hotel. Not sure if this is the standard charge or because there were several events on in the locality which bumped up the price for this weekend. The overall decor is poor, and the lighting dark and dingy. The premises is serviced by 2 extremely slow lifts. We stayed in room 341.... More

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Bridgend,UK
Top Contributor
71 reviews 71 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Ideal place to stay for shoping/sailing! Great access to shops and restaurants and good discounts available if you remember to use them! Many bars and restaurants within a 5 minute walk and the free parking when verified by the hotel is good value and is valid for 24hours.

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Tom S, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you for your kind feedback. I am glad to learn that we have managed to live up to your expectations. As you have rightly mentioned we are positioned in the heart of Gunwharf Quays with only a short walking distance to all amenities. We provide 24hour car parking to all hotel residents. Thank you for staying with us. More

Senior Contributor
42 reviews 42 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night with a friend to do some shopping , have a meal, see a film and go up the Spinnaker tower - perfect location for all these things and the train station. As others have mentioned it is expensive for an average chain hotel but it does the job and you are paying for the location... More

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Tom S, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you for taking the time to review our hotel. I will pass on your thanks to Ben & Tim. I am happy to see that you have found our location to be just perfect for your stay. I will investigate further in terms of the phone in your beroom as that is part of our standards. We hope that... More

Birmingham, United Kingdom
Top Contributor
78 reviews 78 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

As hotels go this is pretty standard fair, one night stop over coming back from Spain, room over looking the plaza, reception staff friendly and helpful. Room clean, spacious, good facilities. Food is canteen style help yourself, breakfast all you can eat UK / Continental mixture, nothing to write home about. Bar is small but atleast you can get a... More

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Tom S, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you for your recent review. We are glad that you have found our hotel to be the right choice for your stay. It is good to see that as a part of the holiday inn express we fulfil our guests expectations as a brand. We would like to welcome you back on your next trip to Portsmouth. More

Bloomfield, MI
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed one night before a cruise from Southampton and used one afternoon and morning to tour the Historic Dockyards, a short walk from the hotel. Easy access to restaurants and shopping was a plus. The hotel is a bit tired and worn and could use some fresh paint and replacements for the stained carpets. Room was okay and quiet.... More

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Tom S, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you very much for taking the time to review our hotel. I am glad to see that our location was just right for your stay. We are currently working towards an improvement of our product and your feedback is appreciated. We hope to welcome you back in Portsmouth again. More

Wales
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This Holiday Inn Express is located above restaurants in the Gunwharf Quays complex, formerly the site of HMS Vernon. There are shops and restaurants (mainly chains, varying value) all around as well as good access to the Historic Dockyard (about 10 min walk, with lots of interesting stuff) and Portsmouth Harbour railway/bus/water interchange. One lift was out of order and... More

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Tom S, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you for taking the time review our hotel. We are glad to see that you have enjoyed our location. I am sorry to hear that our slow lift/out of order has affected your stay. Thank you for your kind comments with regards to our staff. We hope that you will choose our hotel again in the future. More

Cambridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here the night before catching the ferry to Spain, great location to avoid stress. In walking distance of historic dock yard and it is part of a shopping complex with lots of shops and places to eat. The entrance to the hotel is a little strange and could be much improved.

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Tom S, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Thank you very much for your feedback. We take all our guests feedback very seriously and we will try to improve our signage based on your comment. We would like to welcome you back in Portsmouth again More

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Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Address: The Plaza | Gunwharf Quays, Portsmouth PO1 3FD, England
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Number of rooms: 130
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Wheelchair access
Hotel Style
#14 Business Hotel in Portsmouth
Official Description (provided by the hotel)
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 

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Portsmouth, United Kingdom
2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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