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Holiday Inn Express Portsmouth - Gunwharf Quays

3.0 of 5
The Plaza | GunWharf Quays, Portsmouth PO1 3FD, England
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Holiday Inn Express Portsmouth - Gunwharf Quays
Ranked #18 of 39 hotels in Portsmouth
3.5 of 5 stars 249 Reviews
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249 reviews from our community

What travelers say about this hotel
  • Car park(13)
  • Great location(10)
  • Very clean(9)
  • Double beds(6)
  • Friendly and helpful(6)
  • Historic dockyard(6)
  • First floor(4)
  • Saturday nights(4)
  • Good size(4)
  • Self service(4)
Traveler rating
    41
    100
    70
    28
    10
Only show reviews for Family (40) | Couples (93) | Business (47)
Date Rating
Southampton, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2012 NEW

Nice hotel, Great Parking and next to lots of cafes/bars but was abit pricey!! My girlfriend was not happy with the fact there was NO BATH, but was clean and tidy and good service. More

Was this review helpful? Yes
See 3 more reviews by Phil B for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 24, 2012

Thank you for taking the time to review the hotel, I was delighted to read that you enjoyed your stay with us, as you say the hotel is nice and has a great location on Gunwharf Quays with over 25 bars and restaurants and over 95 retail outlet stores all on the hotels doorstep. Hotel guests receive a great discount... More

london
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 23, 2012 NEW

Allthough the rooms are clean they can be noisy,with trains close by and early morning deliverys,the fact that a group like this charges for Internet connection is outrageous,also the breakfast was simply disgusting, reconstituted eggs (scrambled only),second rate sausages and beans from a serve yourself counter,would not consider staying here again More

Was this review helpful? Yes
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 24, 2012

Thank you for your review of the hotel, your feedback is really appreciated and will help us to improve the hotel. I was disappointed to read that you did not enjoy your stay with us, all our bedrooms are fitted with triple glazed windows to reduce the amount of noise from the surrounding area, depending on where the room is... More

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Boise, Idaho, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 20, 2012 NEW

Nice hotel on the Quay. Clean, comfortable and quiet. Right on the Quay with a slew of restaurants, and pubs to choose from. Nice covered parking. Very good breakfast. Staff was excellent while we (wife and I) were there but more importantly, at our next stop I realized that I had left my $100.00 electric toothbrush and case at the... More

Was this review helpful? Yes
See 2 more reviews by Kim H for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 22, 2012

Thank you for taking the time to review the hotel, your feedback is really appreciated, it was fantastic to read that you had a great stay with us and will certainly recommend the hotel, as you say the hotels is location is great right on Gunwharf Quays surrounded by restaurants, bars and retail outlets, there are also a number of... More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 14, 2012

Location is central to gun wharf quays and 10 mins walk to historic dockyard. Safe and clean hotel. Staff are very friendly. Excellent service. Paid £109 for one night stay. Wifi extra - £13 per day. Room clean and nice. Bed nice and good nights sleep. Heartily recommended but a it expensive to stay and wifi is extra. Cannot understand... More

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See 2 more reviews by perbinder for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 15, 2012

Thank you for taking the time to review the hotel, as you have said the location of the hotel is excellent, situated on Gunwharf Quays with all the bars, restaurants, outlet stores and attractions such as spinnaker tower and the historic dockyard all on the hotels doorstep. It was great to read that you found the hotel safe, clean and... More

New York City, New York
Senior Contributor
28 reviews 28 reviews
Reviews in 19 cities Reviews in 19 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 13, 2012

The Holiday Inn Express is a great location on Gunwharf Quays. It is part of an outlet mall that in addition to outlet stores has a wide choice of restaurants, bars and clubs. It is just a five minute walk to the Dock Yards museums. The property is new with helpful, attentive staff and a decent buffet breakfast, The rooms... More

Was this review helpful? Yes
See 3 more reviews by Lawthomas for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 15, 2012

Thank you for your recent review of the hotel, your feedback is much appreciated. As you say, we do have a fantastic location, situated on the Gunwharf Quays complex, which has over 25 restaurants and bars and over 95 retail outlets all within a stones throw of the hotel, spinnaker tower and the historic dockyard are also only a couple... More

Essex
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2012

Just returned from an overnight stay in the holiday inn express.Travelled with 6 pals.You couldnt ask for a better location!! 5 mins walk from the train station into Gunwharf Quays( and only 1h 40m from waterloo).Rooms are clean and are adequate in size.Staff are very helpfull and very accomodating.Breakfast was better then i expected, included cereals, fruit, pastries and hot... More

Was this review helpful? Yes
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 15, 2012

Thank you for taking the time out of your day to review the hotel, it was great to read your positive comments regarding the hotel and I am delighted that you had a great nights stay with us. As you say the location is great, all you need all within 5 minutes walk including transport links, a choice of over... More

Dover
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 10, 2012

I have stayed here 3 times in the last year. The staff are always friendly and helpful. The rooms are clean and adequate in size with comfortable beds. I haven't experienced any problems at breakfast time. It is ideally located on Gunwharf Quays and the parking arrangements (24 hrs free then £2.00 charge for the rest of the day) is... More

Was this review helpful? Yes
See 2 more reviews by Leanne L for Portsmouth
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 15, 2012

Thank you for your recent review of the hotel, your feedback is really appreciated. It was fantastic to read that you have stayed with us a number of times over the last year and have always had pleasant stays. I will, as with all reviews ensure the team read your valued comments as they mean such a lot to us.... More

Colchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 4, 2012

Good location, good room, staff a little formal, almost automaton in their speech but friendly enough. Car Parking not properly explained on the web site and once parked in the massive underground, public, car park - where on earth was the hotel? Web site said car park would cost £2.00, reality, free parking for 24 hours, that was a tiny... More

Was this review helpful? Yes
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
May 7, 2012

Thank you for taking the time to review the hotel, your feedback is much appreciated. It was great to read that you found the location of the hotel and the hotel room itself good, we do encourage the team to be themselves and I was happy to read that you found them friendly enough, it was disappointing to read that... More

near brimingham
Senior Reviewer
7 reviews 7 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 29, 2012

For 2 nights, it was ok but certainly wouldn't be my first choice again - but as my partner had booked and pre paid for it there was no chance of canceling and going elsewhere. Breakfast, was as other people say chaotic and I saw guests having to sit in a conference room due to the lack of space. The... More

Was this review helpful? Yes
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
April 30, 2012

Thank you for taking the time to review the hotel, as you say the location of the hotel is great, situated on Gunwharf Quays with all it has to offer all on the doorstep. It was disappointing to read that the hotel did not exceed your expectations on this occasion as we have been working hard to improve the hotel,... More

Basingstoke
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 25, 2012
1
person found this review helpful

Location ideal... bedroom was nice (although bed not as nice as usual Holiday Inn Express beds). Breakfast was chaos though. Hot food limited to scrambled egg, baked beans and sausages only - every day. I had to chase staff for knives, butter and plates. Milk ran out and juice machine breaking down. If you want decent breakfast, come down early.... More

Was this review helpful? Yes
Richard Todd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
April 26, 2012

Thank you for your review, your feedback is appreciated. As you say the locations is ideal, situated on Gunwharf Quays with over 25 restaurants and bars, over 95 retail outlets and attractions such as the historic dockyard and spinnaker tower all within a few minutes walk of the hotel, it was great to read that you found the bedroom to... More

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Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

  • Holiday Inn Express Portsmouth
  • Holiday Inn Portsmouth
  • Portsmouth Holiday Inn
Address: The Plaza | GunWharf Quays, Portsmouth PO1 3FD, England
Price Range: $$

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Holiday Inn Express Portsmouth - Gunwharf Quays
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