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All 39 Portsmouth hotels

Holiday Inn Portsmouth

3.0 of 5 Hotel   |   Pembroke Road, Portsmouth PO1 2TA, England
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62%
Ranked #24 of 39 hotels in Portsmouth
A recent review
3 of 5 stars reviewed 3 days ago
Kanadaboy Montreal
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480 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Montreal
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Just steps away from all the shopping and restaurants you could ask for. The price was a bit on the high side, 3 pounds for a bottle of water, but there is a store just next store. The rooms are dated, the carpet needs replaced, but the breakfast is good in the morning and the staff are very friendly. If... More

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Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Kanadaboy, Thank you for taking the time to review your recent stay on TripAdvisor. We are constantly evaluating our rooms and public areas to see where care and attention is needed, and have an ongoing in-house maintenance program. It's good to hear that you enjoyed your breakfast, and also that the staff were all friendly - I will make... More

surrey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Twelve of us stayed here for a saturday night in June - could n't fault it. Good service, clean & comfy rooms, great breakfast! Pool shut a bit early and on Sunday morning was crowded with kids but thats the only complaint. Excellent location

Was this review helpful? Yes
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Judysurrey, Thank you for taking the time to review your stay with us - I was delighted to see that you enjoyed your stay with us. With the lovely, warm weather we have had recently, Portsmouth is even more of a leisure destination than usual, and as a result we do have more families visiting that normal, especially over... More

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked with my priority membership and got free internet for the entire stay. Staff very nice and friendly and gave me a late checkout with no problems. Used the pool, sauna & steam room a few times - very nice! Will definitely be back if I'm staying in Portsmouth again.

Was this review helpful? Yes
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Jim B, Thank you for your review on TripAdvisor, and also for your continued loyalty to IHG Hotels and the Holiday Inn Portsmouth. We are delighted to hear that you enjoyed your stay with us, and especially that you will be returning to us when you are next in Portsmouth. With kind regards, Mags Guest Relations More

London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel last September and decided it was worth a return visit. The location is actually in Southsea area, on a quiet road near to the sea front and beach attractions such as crazy golf. Also a 15 minute easy flat walk to Gunwharf Quay and the Marie Rose exhibition etc. The hotel is very clean as... More

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Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Thank you very much for taking the time to review Holiday Inn Portsmouth. We are delighted that you enjoyed both your visit in September, and your more recent one. Our Executive room are defined by a difference in amenities rather than a difference in size, as we are hampered by the 70's layout of the building. You have the added... More

Bristol UK
Top Contributor
97 reviews 97 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I use a lot go IHG Hotels and I am a platinum elite member which can mean room upgrades if there is one. I arrived at the HI Portsmouth and during booking in I asked if there was an upgraded room available to which I was told the hotel was full. Now I don't have a problem if that is... More

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IHGCare, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear teejaybeeBristolUK, Thank you for being an IHG Rewards Club Platinum member and for taking the time to review our hotel. It is regrettable that your recent experience with room upgrades and breakfast selection were less than satisfactory. I have noted your feedback and rest assured that we will use this towards our improvement. I hope that you give us... More

Oakham, United Kingdom
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you're looking for a Holiday Inn which gives you access to Southsea and Gunwharf then this is the one for you. The trouble is that the hotel itself is a bit tired and old and could really do with a major overhaul. Having said that - a lot of the hotels in Southsea are the same. The rooms are... More

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IHGCare, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Mark C, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More

Preston
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Gentleman on reception was way to familiar. He would stop serving you to take a call and would leave you waiting and then make a joke of everything which i suppose is fine when you don't have a queue but there was a line outside the doors of people waiting. Downstairs is clearly where the money has been spent. Room... More

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IHGCare, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Lee1966Preston, Thank you for writing a candid review following your recent stay. Your positive comments about the bar staff is highly appreciated. On the other hand, it is very troubling to read that issues regarding room quality, noise disturbance, and front desk service prevented you from fully enjoying your time at the hotel. Please accept our sincere apologies for... More

Rugby, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were on a coach trip and for two nights it was quite cheap. The breakfast was not too bad but the evening meal was not good at all, I think that it was put on just for the coaches and as we were not paying much they were not giving us much of a selection but for two nights... More

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IHGCare, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear SheilaMac66, Thank you for taking the time to write a review regarding our hotel. I am delighted that our rooms and hotel staff contributed to providing you with a good stay. On the other hand, your feedback regarding breakfast and evening meals have been taken into serious account. I appreciate you sharing your thoughts about this area as it... More

Lancaster, England
Contributor
16 reviews 16 reviews
12 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed her for 2 nights 12th/13th June 2014. Having read other reviews we went with an open mind as we have stayed in Holiday Inns many times before and never been disappointed. First and foremost all the Staff were helpful and very friendly and made our stay enjoyable, we upgraded to a deluxe room which was well worth the... More

Was this review helpful? Yes 1
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Mr and Mrs Owen, Thank you for your kind review - we were delighted to read you enjoyed your stay so much. We truly appreciate your comments regarding the team, and I will make sure they all see a copy of your review. Once again, thank you for taking the time to review the Holiday Inn Portsmouth - we... More

Nottingham, England
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great welcome at reception. Room had no view but was clean with good facilities and air con. Hotel was let down by the bar and breakfast area. The breakfast area is not large enough. Thanks goodness it was a weekend and I wasn't staying on business because the whole process took forever. We agreed to be seated in the bar... More

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Miguel A, General Manager at Holiday Inn Portsmouth, responded to this review

Dear TitaniumTigger, Thank you very much for your review regarding your recent stay at the Holiday Inn Portsmouth. We pride ourselves in delivering the highest standards of customer service and your comments regarding the breakfast food and service quality and the attention to detail in our Bar and Lounge, help us to continually monitor our performance and make the right... More

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Additional Information about Holiday Inn Portsmouth

Address: Pembroke Road, Portsmouth PO1 2TA, England
Phone Number:
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Portsmouth 3*
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Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more   less 
Number of rooms
166

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