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Holiday Inn Portsmouth

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Pembroke Road, Portsmouth PO1 2TA, England
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Holiday Inn Portsmouth
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637 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (167)
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UK
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

I found this hotel to be friendly and accommodating. We needed to check in earlier than advertised to change and go to a mid afternoon function. I contacted the receptionist the day prior to our arrival to explain the situation and was told it would not be a problem at all. The room itself was clean and tidy but just... More 

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Winchester, United Kingdom
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed one night at th Holiday Inn, Portsmouth. The room rate per night for an executive room and breakfast of £324.00 was exesssive. This was probably due to the Goodwood Festival of Speed and the Round the Island sailing race being on that week. Room was clean with views over the Solent. I would not call it an executive room.... More 

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York, United Kingdom
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have stayed at various Holiday Inn's in the UK and Europe over the last 3 years and this is the worst so far. On the positive side staff were friendly, menu had good selection and the room service food was quite good. Gym was small but OK - not a problem. The problem was the state of the hotel... More 

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Travelers are raving about these Portsmouth hotels

Surrey UK
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel, large lounge and breakfast room, with very good swimming pool. Rooms are quite large, very confortable WC a little small but but functional and clean. Very friendly and helpful front desk staff, I would night recommend

Was this review helpful? Yes
EmilyAP283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Stephen-surreyKT Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. We are delighted to hear you enjoyed your stay and that you would recommend us. Thankyou for all of your positive comments - we strive to deliver the best possible customer experience and without your feedback we wouldn't be able to continually improve our standards.... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Comfortable reception to while away the afternoon but £8 for a coffee and coke. The breakfast is £20 if you dont want to go searching Rooms looking dated and bath shower is really small Free Parking but can get full, there is parking on the street but its paid Overalll for the prices thay charge they need to up their... More 

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EmilyAP283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Darren F, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. I'm sorry you feel that we are overpriced but thankyou for your positive comments about our reception and location. If you book in advance online then you can get a rate that includes breakfast and it works out cheaper. Thankyou again, your feedback is... More 

Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here four nights for business. This is a very average holiday inn with fitness and pool facilities which is always a bonus when away from home. Portsmouth is quite touristy in June so the hotel had both business and holidaying clients. Location wise the hotel was good for local restaurants which I was glad for as the food... More 

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Largs, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stay here regularly on business and have never had cause to complain. The staff are unfailingly courteous and welcoming and the rooms are comfortable. Noting some other reviews, increasing the size of bathrooms would entail a major redevelopment which would either reduce room size or the number of rooms and you can get any toiletries you have forgotten from... More 

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Milton Keynes, United Kingdom
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We've stayed here several times. Location is great, ideal for Old Portsmouth waterfront and Gunwharf Quays area, 10 minute walk to the naval dockyard area, two minute drive to IOW ferry, 10 minute drive to cross-Channel ferries terminal. But at the same time, on a reasonably quiet road with plenty of parks around. In good weather, it's lovely to walk... More 

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Maidenhead, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my first visit to Holiday Inn Portsmouth, i must say that the staff are really friendly and helpful which more than made up for the negative points i am about to outline: I stayed in room 421 which on entering was a decent size, the bed was comfy and ambient temperature was adequate, What let the room down... More 

Was this review helpful? Yes 1
EmilyAP283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear AndiSWIFT, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. Your feedback is very important to us as without it we couldn't continually improve our standards. Thankyou for your positive comment about the staff as customer service is of utmost importance to us. The hotel was built in the 1970's so the rooms are all... More 

Neath Port Talbot, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The outside could do with a face lift as you could mistake it for a block of flats however much better inside;air con fantastic throughout building, very welcome. Free wifi for ihg rewards member,leisure complex good. Lounge/bar area spacious but bar prices expensive, although service good. Staff welcoming, rooms spotless if a little compact. Car park very handy but above... More 

Was this review helpful? Yes
EmilyAP283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Nikki J Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. We are delighted to hear that you enjoyed your stay and thankyou for your positive comments about all the facilities within the hotel. The hotel was built in the 1970's, hence the look of the building but we have to do the best with... More 

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