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Holiday Inn Portsmouth

3.0 of 5
Pembroke Road, Portsmouth PO1 2TA, England
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Holiday Inn Portsmouth
Ranked #17 of 37 hotels in Portsmouth
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300 reviews from our community

Traveler rating
    60
    114
    75
    36
    15
See reviews for
Families
64
 
Couples
116
 
Solo
17
 
Business
47
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London
1 review
5 of 5 stars Reviewed May 19, 2013 NEW

Just back from a fabulous weekend break with my partner and child at Holiday Inn Portsmouth! This hotel is just lovely and in a perfect location within minutes walk from the sea and gunwharf quays! From the moment we arrived we got such a great first impression, my daughter was given a little kiddies pack and the cookies and milk... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed May 19, 2013 NEW

My Wife and Young Son (7 years old) stayed for 1 night..18th May and it has to be the Best Holiday Inn we have ever stayed in. Even beats a recent stay at the Hilton in Birmingham!! The staff were excellent, very polite and helpful, parking was no problem, our room was very big and spacious for a family room,... More

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Dorset
Top Contributor
170 reviews 170 reviews
42 hotel reviews
Reviews in 73 cities Reviews in 73 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

Does not look promising from outside but okay inside! Stayed for one night two day conference and paid £195 for two buffet lunches, evening dinner, B&B room plus free parking so amazing VFM. Rooms are basic but have everything you need apart from a safe. Hotel has a nice looking pool and spa – sadly I did not have enough... More

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London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2013 NEW

Enjoyed a May weekend here, Room and facilities just fine and staff really friendly and helpful. Breakfast has good range of items. Dining areas spacious and no waiting. We liked being in Old Portsmouth and the walk into centre (go via Lombard Street) is 15 min. max. Plan to return in Autumn and will stay here. Do agree with wifi... More

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Laura R, General Manager at Holiday Inn Portsmouth, responded to this review
May 14, 2013

Thank you so much for your very kind comments, I was very pleased to read you enjoyed your stay and that you will be returning in Autumn. I appreciate your comments on WiFi and will be taken on board as part of the ongoing review of all services in our hotels, and I am pleased to say as of today... More

Oxford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 11, 2013

We were pleasantly surprised by the quality of this hotel. Our rooms were clean and comfortable and the bathroom facilities were of a high standard. We enjoyed the breakfast (although pastries and croissants were in short supply and disappeared as soon as they were put out) and the hotel is well located. It was quiet at night, except for the... More

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Laura R, General Manager at Holiday Inn Portsmouth, responded to this review
May 14, 2013

Thank you so much for your very kind review. I was very pleased to read you enjoyed your stay and that we over delivered on your expectations. Your comment of return patronage is a very highly valued and coveted compliment and I thank you very much and hope we will see you again soon. kind regards Laura More

Birmingham
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 8, 2013

My wife and I are regular visitors to Portsmouth and this hotel, we have stayed here on many occasions and i have reviewed it a number of times. our most recent stay was the May Day bank holiday weekend, where even the weather co-operated to make the stay perfect. We checked into our room on Saturday, we were early and... More

Was this review helpful? Yes
See 12 more reviews by gazNbernie for Portsmouth
Laura R, General Manager at Holiday Inn Portsmouth, responded to this review
May 14, 2013

Thank you so much for such a kind and comprehensive review of your most recent stay. All feedback is so very welcome, but for regular guests such as yourselves to continue to give of life's precious commodity, ' time' , to share your feedback is very much appreciated. On behalf of all my team may I say it is truly... More

UK
Top Contributor
75 reviews 75 reviews
50 hotel reviews
Reviews in 32 cities Reviews in 32 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 7, 2013

Only stayed for the night and did not spend long in the hotel, so only a quick review. The hotel is a couple of miles from either railstation - just to far to walk (and get lost), but was expecting an unhappy taxi driver - however this was not the case. Check was managed efficiently, but with little customer contact.... More

Was this review helpful? Yes
Laura R, General Manager at Holiday Inn Portsmouth, responded to this review
May 14, 2013

Thank you so much for your very kind feedback. I was very pleased to read you enjoyed all aspects of your stay. There is no greater compliment for us than that of ' you would happily stay with us again' , thank you, and we look forward to seeing you again soon. Kind regards Laura More

UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 28, 2013

Hotel staff were excellent - hotel mainly for business stays etc (at breakfast our toddler was only child and I was the only woman out of 26 men!!) but suited us as we wanted to go to Gunwharf Quay for food/shopping rather then stay in Southampton overnight. Had cot ready in room which was as you'd expect from Holiday Inn... More

Was this review helpful? Yes
Laura R, General Manager at Holiday Inn Portsmouth, responded to this review
May 2, 2013

Thank you so much for your very kind review, I was very pleased to read you and your son enjoyed all aspects of your stay with us. The hotel is perfectly located to balance the fun filled adventures of celebrating with Peppa pig and being able to shop somewhere as fabulous as the Gun wharf Quays, hence the need for... More

Marlborough, United Kingdom
Top Contributor
94 reviews 94 reviews
33 hotel reviews
Reviews in 44 cities Reviews in 44 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 25, 2013

Holiday Inn's tend to morph in to one another and finding distinctive points of difference is difficult. The Holiday Inn Portsmouth does what it says on the tin. Bedrooms are as you would expect, smallish and functional with the flat screen LG tv the highlight. Bathrooms are, well, bathrooms. Again no problems, just no wow factor.and just a little dated.... More

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Laura R, General Manager at Holiday Inn Portsmouth, responded to this review
May 2, 2013

Thank you so much for your kind review. I was pleased to read that we met your needs and main expectations of a branded hotel. I am sorry however that you did not feel wow'd by your experience. Our team with their interpersonal skills and friendliness is our main wow factor, as can be seen through many reviews below, and... More

Portsmouth
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 25, 2013 via mobile

The hotel itself was nice enough. The room wasn't cramped and the facilities and breakfast were all satisfactory. The location is also convenient for Southsea or Gunwharf. WiFi access costs £5 per hour and you have to use the whole hour at once. If you need regular Internet access as I did, avoid.

Was this review helpful? Yes
Laura R, General Manager at Holiday Inn Portsmouth, responded to this review
May 10, 2013

Thank you for your feedback. I was very pleased you enjoyed the overall hotel stay and the great location. I am sorry that you were not made aware there are many various packages for Wifi usage and the £5 package you mention is meant for people who only want 1 hours one off use. Thank you again for your feedback,... More

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Hotel Summarization (Beta)

What travelers say

  • Gunwharf Quays(9)
  • Very good(9)
  • Swimming pool(8)
  • Reception staff(5)
  • Family room(5)
  • Car park(3)

Additional Information about Holiday Inn Portsmouth

Address: Pembroke Road, Portsmouth PO1 2TA, England
Phone Number:
Region: United Kingdom > England > South East England > Hampshire > Portsmouth
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Portsmouth
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more   less 
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Also Known As:
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn

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Holiday Inn Portsmouth
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