We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Portsmouth hotels

Holiday Inn Portsmouth

3.0 of 5 Hotel   |   Pembroke Road, Portsmouth PO1 2TA, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Portsmouth to your Saves list
Holiday Inn Portsmouth
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
61%
Ranked #24 of 39 hotels in Portsmouth
A recent review
4 of 5 stars reviewed 4 days ago
Bob_Hughes_66 Redditch, United Kingdom
  • Overview
  • Reviews (486)
  • Photos (98)
  • Amenities
  • Q&A
  • Room tips (101)
  • Location
  • More
Write a Review

486 people have reviewed this hotel

Traveler rating
    93
    191
    128
    51
    23
See reviews for
91
186
23
83
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Redditch, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had made a mistake with my booking and reserved a double - the receptionist cheerfully moved us to a twin. The room, though fairly small, was clean and well presented. Our only quibble was that there was only one dining type chair provided, so the only place to sit was on the beds. On the Saturday, my wife was... More

Was this review helpful? Yes
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Bob_Hughes_66, Thank you very much for your kind review on TripAdvisor. We are delighted that you have enjoyed your stay. We are, regrettably, hampered by the 1970's style of the hotel, and thus the amount of furniture we can put in is limited, as it reduced the floor space in the rooms quite significantly. I will take great delight... More

uk
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Everything was average except for the price which for the amenities the hotel offered was excessive. Service in the bar and reception was poor. I had to wait 20 minutes for a snack in the afternoon before I decided to cancel the order and go out for better service. Reception was dismissive. The room was just adequate but had no... More

Was this review helpful? Yes
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear TripbugUK, Thank you for taking the time to review the Holiday Inn Portsmouth on TripAdvisor. We are disappointed to read that your recent trip fell short of expectations, especially with regards to the service in the Lounge and at the Front Desk. I will send on your comments to the Food and Beverage Manager and the Chef to follow... More

Bristol, United Kingdom
Contributor
13 reviews 13 reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Ok, well where do I start. My wife and I booked this hotel as part of a Peppa Pig break as it was daughters 4th Birthday. After spending the day at Peppa Pig World at Paultons Park we arrived at approximately 6pm. On the website it says it has a large car park, well I can assure you it doesn't.... More

Was this review helpful? Yes 1
Miguel A, General Manager at Holiday Inn Portsmouth, responded to this review

Good morning, Thank you for bringing your complaint to the attention of the hotel whilst with us, as well as through IHG Guest Relations. As per our email correspondence, the issues have been and are being dealt with as swiftly as is possible. With kind regards, Miguel Abellan van Kan General Manager More

Seattle, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for two nights while on our honeymoon traveling Europe. While the staff at the front desk was friendly, our stay as a whole was rather disappointing. For what we paid, the room was pretty pathetic. It was small, cramped, and poorly decorated. The walls were white and adorned randomly with white paintings that looked... More

Was this review helpful? Yes
Miguel A, General Manager at Holiday Inn Portsmouth, responded to this review

Dear Ahkelteke, Thank you for taking the time to review the Holiday Inn Portsmouth on TripAdvisor. As a hotel, we are busy with an ongoing in-house maintenance program which does include freshening up the rooms and public areas, and we regularly review areas of concern. One of our main aims as a hotel is to provide a good night’s sleep... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

The biggest surprise at this establishment is the restaurant and staff. The food was definitely above expectations - interesting menu, well prepared and presented. The senior restaurant staff were on top of a very busy and diverse group of patrons and did exceptionally well. They are a real asset to the hotel. The room was as expected-a bit cramped but... More

Was this review helpful? Yes
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Cheopsfamily, Thank you for taking the time to review the Holiday Inn Portsmouth. We are delighted that we not only met, but exceeded your expectations in certain aspects of your stay. I will make a point of passing on your kind comment regarding the restaurant team to them, as it is always encouraging to hear that the team does... More

Montreal
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Just steps away from all the shopping and restaurants you could ask for. The price was a bit on the high side, 3 pounds for a bottle of water, but there is a store just next store. The rooms are dated, the carpet needs replaced, but the breakfast is good in the morning and the staff are very friendly. If... More

Was this review helpful? Yes
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Kanadaboy, Thank you for taking the time to review your recent stay on TripAdvisor. We are constantly evaluating our rooms and public areas to see where care and attention is needed, and have an ongoing in-house maintenance program. It's good to hear that you enjoyed your breakfast, and also that the staff were all friendly - I will make... More

surrey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Twelve of us stayed here for a saturday night in June - could n't fault it. Good service, clean & comfy rooms, great breakfast! Pool shut a bit early and on Sunday morning was crowded with kids but thats the only complaint. Excellent location

Was this review helpful? Yes
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Judysurrey, Thank you for taking the time to review your stay with us - I was delighted to see that you enjoyed your stay with us. With the lovely, warm weather we have had recently, Portsmouth is even more of a leisure destination than usual, and as a result we do have more families visiting that normal, especially over... More

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked with my priority membership and got free internet for the entire stay. Staff very nice and friendly and gave me a late checkout with no problems. Used the pool, sauna & steam room a few times - very nice! Will definitely be back if I'm staying in Portsmouth again.

Was this review helpful? Yes
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Jim B, Thank you for your review on TripAdvisor, and also for your continued loyalty to IHG Hotels and the Holiday Inn Portsmouth. We are delighted to hear that you enjoyed your stay with us, and especially that you will be returning to us when you are next in Portsmouth. With kind regards, Mags Guest Relations More

London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel last September and decided it was worth a return visit. The location is actually in Southsea area, on a quiet road near to the sea front and beach attractions such as crazy golf. Also a 15 minute easy flat walk to Gunwharf Quay and the Marie Rose exhibition etc. The hotel is very clean as... More

Was this review helpful? Yes
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Thank you very much for taking the time to review Holiday Inn Portsmouth. We are delighted that you enjoyed both your visit in September, and your more recent one. Our Executive room are defined by a difference in amenities rather than a difference in size, as we are hampered by the 70's layout of the building. You have the added... More

Bristol UK
Top Contributor
97 reviews 97 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I use a lot go IHG Hotels and I am a platinum elite member which can mean room upgrades if there is one. I arrived at the HI Portsmouth and during booking in I asked if there was an upgraded room available to which I was told the hotel was full. Now I don't have a problem if that is... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear teejaybeeBristolUK, Thank you for being an IHG Rewards Club Platinum member and for taking the time to review our hotel. It is regrettable that your recent experience with room upgrades and breakfast selection were less than satisfactory. I have noted your feedback and rest assured that we will use this towards our improvement. I hope that you give us... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Portsmouth, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Portsmouth? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Portsmouth

Address: Pembroke Road, Portsmouth PO1 2TA, England
Phone Number:
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Portsmouth 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Priceline, Travelocity, IHG, Orbitz, Hotels.com, Tingo, BookIt.com, getaroom.com, BookingOdigeoWL, Expedia, Agoda and Venere so you can book your Holiday Inn Portsmouth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
View from room (5)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (12)
Viewed
Dining (3)
Viewed
0:41
Videos (2)
Viewed
Bathroom (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (7)
Viewed
Dining (8)
Viewed
Pool/beach area (2)
Viewed
Other (11)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more   less 
Number of rooms
166

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer