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Keppels Head

2.0 of 5
24 - 26 The Hard, Portsmouth PO13DT, England
Hotel amenities
Keppels Head
Best prices for: 1 room 1 guest
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Ranked #28 of 39 Portsmouth B&B and Inns
A recent review
4 of 5 stars reviewed 1 week ago
Caroline W Greenford, United Kingdom
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237 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Preston, United Kingdom
Top Contributor
131 reviews 131 reviews
45 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The elegance has faded like the carpets and wall coverings.However,the staff are excellent but the facilities need to be upgraded.The ambience is dowdy but the location of the hotel is superb.The bedroom was tired and the bathroom needed a major refurbishment to bring it up to a more acceptable / modern standard. As noted the staff are a plus as... More 

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Neyland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The staff at this hotel are to be commended as the reception and service were very good. The building however is need of a major make over and upgrade.I booked a single room and was offered a very large twin room with on-suite. The carpets were mismatched and the drapes were need of a good clean. It is a shame... More 

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Rooms were dirty the windows had mould on them the wallpaper was coming off the walls my friends bedding was filthy staff wasn't bothered when complain.Wouldn't stay here again or recommend it to others wanting to stay in Portsmouth very disappointed

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Greenford, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

As has already been mentioned, this hotel is in need of some major refurb. However, the rooms are comfortable and we had a lovely view of The Victory from our room window. The shower is not very good but for a one night stay, it was fine. There is plenty of space to put clothes and a kettle with tea... More 

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Aberdeen, Scotland
Top Contributor
52 reviews 52 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for the weekend for a naval reunion and the location is about as perfect as you can ask for, right on The Hard, opposite the bus and train station and 1 minute walk from Victory Gate for Portsmouth Royal Dockyard. Service with a smile, great sleep, very good breakfast and free wifi are the good points. Extremely... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Decided to have a day out with friends in Portsmouth, the hotel appeared to be one thing in the pictures and when we actually got there our jaws dropped as it wasn't at all what we're expecting. My friend's room had stains all over her furniture (bed, chairs and shower curtain. She was by the fire exit stairscase and there... More 

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Croydon, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I think the most recent contributors on trip advisor may be related! I checked out yesterday. I will start on a high note. The service is good but not exceptional. The reception staff we great. The wifi is the best away from home . We we're served breakfast after people that sat down after us. Our sausages were undercooked, a... More 

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Glasgow, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night,as I had a ferry to catch the following morning.First impression on seeing the exterior was not good, but this was allayed by the warm welcome,and clean,cosy room. The hotel has obviously seen better days, but is full of character,and best of all, is located right opposite the Historic Dockyard, perfect for sightseeing. There car... More 

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buckinghamshire
Senior Contributor
22 reviews 22 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First impressions weren't good ...lack lustre and tired to be honest. this place could do with a boot up the bum in regards to decor .But hey the staff in this establishment are fun and eager to assist you if you should require it .... The single room was small and very clean ..I had a really good nights sleep... More 

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Bromley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night, in Portsmouth to visit the Historic Dockyard and had read previous reviews. First impressions are mixed. Worst expected but actually quite surprised. It is a "one of kind hotel" and what more can one say .... a Hilton it is not. The exterior is historic (built 1779!) and that transfers to the interior, but not... More 

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