worse hotel i have ever stayed in room was full of spiders ,cobwebs,dead flys and also had ivy growing through the windows so couldnt shut them asked for family room but all we got was a tiny room , bar staff were rude and ignored us and when we finally ordered our food it was wrong checked out early due... more

Room and bed linen clean, towels not particularly clean. There is a peculiar lighting combination which means that the overhead light must be on in the main bedroom before the bathroom light will work - which is a bit disconcerting at 2 in the morning. Really strange bed side lights which are virtually impossible to switch on. Do not attempt... more

Only stayed for one night prior to catching ferry, arived lateish but reception quick and cheerful, room clean and well-equipped, breakfast service good and selection excellent. The whole place is looking a bit ragged round the edges but more than adequate, would recommend fof ferry as only 10 minutes away, map provided to get ferry. No problems more

I used to regularly stay at this hotel - so thought I knew what I was getting, but standards seem to have dropped considerably. Our room smelt damp, the bedding was dirty, missing toiletries, faulty lights.etc After checking in - told receptionist that bathroom light was not working - no one came to fix. A few hours later reported the... more

Been in many hotels in portsmouth and this was by far the cleanest. we were in the ground floor executive room costing us the same as a standard due to a late deal. Didnt realise about the breakfast being included but hey it was a nice stress free sleep. we are goin back again more

We stayed on the 27th June 2009, we were celebrating a huge family get together and a 40th birthday. The location of the hotel was just around the corner from my cousins home, so for us GOOD LOCATION. THE PROBLEMS!!! 1. they didn't have the suite that we had booked for three guests, 2 adults and a child. 2. they... more

My husband and I were looking for somewhere in the Portsmouth area to stay for one night. We came across this website which seemed to have mainly positive things to say about the hotel. We booked and were very pleasantly surprised by the good value accommodation and the lovely staff in the hotel and restaurant who went out of their... more

My wife and I were looking for a pre-Christmas break, to get some quality time together in advance of the festive season. We considered a few cities, but chose Portsmouth. We wanted to some sightseeing, perhaps a little retail therapy and visit some local restaurants. We had only ever been to Portsmouth once in the past - and that was... more

stayed for 2 nights, hotel lovely, clean and staff friendly food in resteraunt good and very good value, hotel taxis too and from portsmouth old town very prompt and good value about £6.00 each way. there were 2 wedding parties going on on the friday eve which did not seem to affect any of the gueasts staying at hotel..... but... more