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Portsmouth Park Hotel

3.0 of 5 Eastern Road | Farlington, Portsmouth PO6 1UN, England (Formerly Hilton Portsmouth)
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Portsmouth Park Hotel
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Portsmouth Park Hotel
Portsmouth Park Hotel
Portsmouth Park Hotel
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58 reviews from our community

Traveler rating
    11
    18
    17
    8
    4
See reviews for
9
16
1
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth
Top Contributor
62 reviews 62 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel in the past and it was ok but had a really noisy room. This time if only. The rooms are really tired and the reception area was tatty at best. The reception staff were brilliant and we're trying their best to make this poor hotel better. Breakfast was awful. There were no staff around... More 

Was this review helpful? Yes
Portland, Maine
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Don't be deceived by the dreary appearance of this hotel - it's actually really quite pleasant inside. There is a welcoming open plan reception area with a bar and lounge and a breakfast restaurant to the rear. Other facilities include a gym and business center (sic) but you probably already know that from looking at the website. The rooms are... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Carl B, Thank you for your review and for choosing to stay at Portsmouth Park Hotel. I was delighted to read your comments regarding the team, and while I regret that you were disappointed with your meals I am glad that they tried to address this. I'll certainly share your comments with the team to ensure that we identify... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful hotel excellent location. staff are very friendly hotel is a very clean one. Wonderful rooms very spacious.like the gym and wifi the Breakfast was complimentary and very nice everything to choose from and plentiful. Would stay here again no questions asked. Mr Rayner Aylesbury bucks

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, It is always a joy for us to receive a 5-star review, so thank you for taking the time to share your feedback! The team at Portsmouth Park Hotel are committed to delivering a great experience for our guests and it is wonderful to know that they achieved their goal. I'm delighted that you would happily return and... More 

Nottingham, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This used to be a Hilton last time I stayed (over a year ago) - This time no restaurant and limited facilities. The staff were all very friendly and helpful - at £80bb you expect a hotel to provide as a minimum a restaurant - the bar food offered was very very average Rooms are very tired but clean The... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Robert J, Thank you for taking the time share your thoughts on your recent experience. We value all feedback as it allows us to identify areas for improvement. I am pleased to confirm that our forthcoming renovations will transform our bedrooms and I'm very pleased that you were happy with the cleanliness of your accommodation. Following our multi-million pound... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I thoroughly enjoyed my stay at the Portsmouth park hotel, staff were fantastic really friendly and helpful.Marie and Danny and charmaine were all really great with my three children who still talk about them now! Not forgetting our big warm friendly welcoming from rose at the desk! Food was a bit over priced but absolutely delicious hats off to the... More 

Was this review helpful? Yes 3
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Misscalland, Thank you for your wonderful review and for acknowledging the part that the team played in the enjoyment of your stay. We look forward to welcoming you and your children back in 2015 to see the results of our refurbishment! With thanks, Lesley-Ann More 

Fareham, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed here twice I can only rate the staff and service as excellent. Their previous training with Hilton shines through. I only hope that Holiday Inn will keep on all the lovely staff, keep them happy and well looked after, because HI-Exp would be the looser if not. They may be spending millions on their refurbishment but I just... More 

Was this review helpful? Yes 2
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, Thank you for your lovely comments and for your repeat business! At Portsmouth Park Hotel, and in our future incarnation as Holiday Inn Express Portsmouth Park, our number one priority is and will be customer service. We really value our team and the impact that they can have on a guest's experience and it is great to see... More 

Poole, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2014

i use this hotel for work for meetings and it is always organised, mtg room always clean, tidy and set up as requested. The food is always fantastic the staff are helpful, friendly and go out of their way to make sure everything is perfect. so much better than when this was a hilton hotel Carolyn

Was this review helpful? Yes 1
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Carolyn, Many thanks for your kind words and for your continued support of our hotel. As I'm sure you're aware, we've got some big plans for the hotel and I hope that you'll continue to be impressed as we unveil our new look! With thanks, Lesley-Ann More 

northampton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 9, 2014

The hotel was very clean, and the room very spacious the breakfast was very nice and plenty of choice, my only negative point was the bed in the room was very hard and sqeaked every time you moved, and it appeared a lot of the rooms had this problem as all I heard all night was either my bed or... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Portsmouth Park Hotel and for taking the time to share your review. I'm very pleased to know that you considered your stay to be good value for money and can confirm that we will indeed be getting new beds as part of our refurbishment. I'm sorry that you didn't feel the... More 

1 review
5 of 5 stars Reviewed November 9, 2014 via mobile

We've just returned today from the hotel and I can honestly say that there was not one thing wrong, the staff were lovely, the bedrooms were lovely and clean and the food was fab, can't wait to go back next year when it's all been updated, look forward to another relaxing holiday, thank you very much everyone :-)

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, Nothing makes us happier than knowing that our guests have had an enjoyable stay and are intending to return, so I was delighted to read your review! We're all excited about our forthcoming renovation and we look forward to sharing the changes with you next year. Thank you again for your kind words, Lesley-Ann More 

Paris, France
Top Contributor
52 reviews 52 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 4, 2014

We had a family room at the Portsmouth park hotel for one night, arriving three hours before check. The staff were excellent to find us a room straight away. The hotel inside is a bit dated and a major renovation is planned for end of this year. The price for a family room + breakfast for all four of us... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear James, Thank you for your recommendation! I'm delighted that you and your family enjoyed your time with us and we hope to see you again soon. Best regards, Lesley-Ann More 

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Additional Information about Portsmouth Park Hotel

Address: Eastern Road | Farlington, Portsmouth PO6 1UN, England (Formerly Hilton Portsmouth)
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Portsmouth Park Hotel 3*
Number of rooms: 119
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Also Known As:
Hilton Portsmouth Hotel Portsmouth
Hilton International Portsmouth
Portsmouth Hilton International

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