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Portsmouth Park Hotel

Eastern Road | Farlington, Portsmouth PO6 1UN, England (Formerly Hilton Portsmouth)
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1 room 1 guest
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Portsmouth Park Hotel
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131 Reviews from our TripAdvisor Community

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Traveler rating
    40
    40
    32
    11
    8
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26
38
4
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (27)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (26)
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notts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The room was clean and comfortable. We have stayed here several times and think it is good value for money. When we arrived the front of the hotel, we saw the front was a pile of rubble and we thought it looked closed, but the entrance had been moved to the side during the renovations. Overall stay was good, however... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear guest, I'm delighted to hear that you will return to our hotel based on your recent visit - we take this as a huge compliment! I'm sorry to hear that the breakfast wasn't to your taste on this occasion. We do include the breakfast buffet in all room prices and try to offer something for everyone but we do... More 

Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

On arrival at this hotel, we noticed it was under going a schedule of refurbishment but this did not seem to matter to us, as we were only staying one night. You are close to some amenities, so you can get bits and pieces if needed. The next day although the Hotel is under refurbishment, you would not really notice... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Paul, Thank you for taking the time to review your recent stay with us and for your positive comments. I'm delighted that our renovations didn't impact your visit as we're working hard to make sure that our guests aren't disturbed by the work. I hope that you'll choose to stay with us again when you're next in the area.... More 

United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very good! Very comfortable! Had a great nights sleep! Everything you need in room, with tea and coffee on hand! Breakfast was good! All very clean with a big building renovation going on, staff were friendly, willing to help,I will be back to see when all finished! Thank you 😊

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Sarahjp_12, We love to know that our guests enjoyed their stay and there's no bigger compliment than knowing that they'll come back to visit us again! We look forward to your next visit when I'm sure you'll be delighted with the outcome of the renovations. With thanks, Lesley-Ann More 

Plymouth, United Kingdom
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Really enjoyed my stay here even though I was hardly there but the staff were great, hotel was nice and clean, comfy bed and food was good, just what I needed after a long day of travelling and being out in Portsmouth for the nightlife.

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Paradise_prds, It is always great to hear from someone who has stays regularly in hotels so I was very pleased to read your review. Cleanliness, comfort and a warm welcome are crucial to a great stay so it is a great compliment to our team to know that they delivered on all fronts! We hope you enjoyed the night... More 

Greater London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stopped at this Hotel on July 18th 2015 was a bit hesitant as a rebuild was in operation, I pick this place as we use to stop when it was the Hilton Hotel. I have spent at least 30 nights at the Holiday inn, Gunn Wharf Quays for weekend leisure breaks, the day I wanted was booked so off... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Peter, I was absolutely delighted to read your very positive review of your recent stay with us. As you could tell, we're all very excited about our renovations and love telling our guests about the plans. It is a huge compliment that you booked to return so soon and we hope you enjoyed your stay. With thanks, Lesley-Ann More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excellent base for exploring all local attractions and historical features. Difficult to find as hidden behind trees,and no obvious signposts, although on a major route through the city. Can be a tad noisy due to road noise,and at present undergoing major refurbishment programme to become Holiday Inn Express later this year. The rooms are clean and adequate although a little... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Judith, Thank you for your positive review and your kind words about our team. I'm delighted that you would choose to visit us again and I think you'll be delighted with the results of our current renovation! We look forward to welcoming you back. Best wishes, Lesley-Ann More 

Vichy, France
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although we had enormous problems finding the hotel as no street number and not well signposted we eventually found the property. The receptionist on duty was exceptionally helpful and assured us that our car would be safe and it was parked near the entrance in the disabled zone. Our room was very clean, comfortable and had a pleasant seating area.... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Betty, Thank you for your kind review. I'm glad that you enjoyed your time with us despite your difficulties in finding the hotel. You'll be pleased to know that we will be looking at how we can better use signage to make the entrance more visible when we relaunch the hotel later in the year. We hope to see... More 

Reading, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here as a family of 6 in May 2015, on the first day of the renovation works. Despite reading previous negative reviews about this hotel, we were pleasantly surprised. We communicated with the hotel via email prior to our booking and arrival and they were prompt, courteous and helpful in their replies. Upon arrival we were greeted by... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear famof62015, I was delighted to read your review and to learn that you would recommend our hotel for families and that impressions of our team were so positive. We very much look forward to welcoming you back when you next visit Portsmouth! Thank you for choosing to stay at Portsmouth Park Hotel and for taking the time to share... More 

Covent Garden
Level Contributor
122 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Ok this hotel will respond by saying they are spending millions on refurbishment and all the bad points were inherited from Hilton Hotels etc. etc. This is going to be a Holiday Inn Express, so you would have thought that during refurbishments they would try and entice people back, but no they are having none of it! My room, I... More 

Was this review helpful? Yes 1
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Peter L, Thank you for taking the time to review your stay and sharing your feedback. Due to extremely high demand in the area for the Americas Cup, local hotel prices were higher than usual and we did strive to be both competitive and conscious of our ongoing refurbishment work and I regret that you felt that you didn't... More 

Travelers are raving about these Portsmouth hotels

Ayrshire, Scotland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel for three nights while in Portsmouth for a wedding. The hotel is being renovated at the moment which meant there were a lot of building works going on, although this didn't bother us. However the black hairs on our bed and on various surfaces in our room did bother us! The bed was very uncomfortable and... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Elizabeth S, Thank you for sharing your review of your recent stay and I'm delighted that you enjoyed the local attractions in Portsmouth. While I'm pleased that the renovation works didn't affect your stay and our staff were friendly and helpful it is, of course, disappointing to hear that you had some housekeeping concerns. The comfort of our guests... More 

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