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Portsmouth Park Hotel

Eastern Road | Farlington, Portsmouth PO6 1UN, England (Formerly Hilton Portsmouth)
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Portsmouth Park Hotel
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Portsmouth Park Hotel
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Portsmouth Park Hotel
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98 reviews from our community

Traveler rating
    36
    30
    19
    8
    5
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22
31
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Staff were Excellent and the location is central if you are looking around the area. Room did not have air-con and it was warmer weather which could be a problem when it is Hot. That said place is about to undergo a refit (so we believe) as its been taken over by Hilton Group. Good Value for Money and the... More 

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Cardiff UK
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have come home today after a 2 night stay in the Portsmouth Park Hotel. What an excellent hotel, very comfortable, we had a suite room 171. The room was cleaned and checked daily. The only gripe I would personally have is the bed was a bit hard, but that is a personal preference. The breakfast was excellent, this is... More 

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Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear guest, Thank you for taking the time to review the Portsmouth Park Hotel. I was very pleased to read that you enjoyed your stay in Portsmouth visiting the sights in the area and found our breakfast offering plentiful. On behalf of the entire staff members, I would like to say thank you and look forward to welcoming you back... More 

Las Vegas, Nevada
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Well I don't think there really needs to be any review when they physically lock sign posted fire exits at night after 11pm. When I questioned the night manager about this his response was simply " there are other fire exits that way " and pointed to a distant corner.

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Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear James G, Thank you for your feedback. I would like to make you aware that our emergency doors are locked for protection and security to all our in House guests however this is only locked for external access! Internally, with anyone approaching the main entrance doors, these will open automatically via the sensor unit. I would also like to... More 

Crawley
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were impressed by the modern and stylish reception. The staff were so welcoming, kind and helpful. We stayed in the Plaza Suite a lovely room with a large comfy bed, bath & shower, toiletries, hair dryer, scales, fan, safe, ironing board, big telly etc. The wifi was free, quick & we could connect three devices :-). Our boys had... More 

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Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, I would like to say a big thank you for giving such a well detailed review of the Portsmouth Park Hotel. As you may be aware we will be going through a multimillion Pound refurbishment which will enhance the look of our public area and guest bedrooms. We do look forward to welcoming you and your family back... More 

Gillingham, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has had some varied reviews and we were not expecting too much before visiting over Easter. The approach, behind a Shell petrol station, was unprepossessing and the (large) car park dark. But, as soon as we walked into a bright, spacious and well equipped lobby area our spirits lifted. A cheerful and efficient check in was achieved and... More 

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Luton, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights and can't complain. Staff were very helpful and polite. The rooms were clean and had all we needed. Breakfast was help yourself with a good choice. The whole stay was very good value for money. Excellent!

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Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear Jane R, Thank you for taking the time to review our Hotel. Good to see that you enjoyed your stay and found that our staff members were very helpful and our breakfast choice plentiful. On behalf of the entire team here at the Portsmouth Park Hotel, I would like to say thank you and look forward to welcoming you... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

First impressions on entering the hotel was very impressive and wondered by refurbishment was needed! Reception staff were very friendly and welcoming on arrival which was a good start. Twin bedroom was very clean and spacious and had everything required for a short stay. Did not eat an evening meal in the hotel as there was not a huge choice... More 

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Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear Eammon W, Thank you for taking the time to review our Hotel. We work very hard to ensure our facilities and service are superior and customer satisfaction is our number one priority. It is truly regrettable to hear that your stay was negatively affected due to the noise from your neighbours. Please accept our sincere apologies for any inconvenience... More 

Bexleyheath, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed easter saturday. Nice reception/bar area, comfortable large room, good bed & good nights sleep. Our room looked onto inner courtyard with trees, seating area etc saw 2 robins & rabbits in car park area. Friendly staff, good breakfast. Only little niggle is ash tray in smoking area in courtyard wasnt emptied while I was there at all, other than... More 

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Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear Christine, Thank you for taking choosing to stay with us on the Easter weekend and writing a review letting all our prospective guest know of your experience with us here at the Portsmouth Park Hotel. It is always good to see a guest has enjoyed their stay with us. Your concern has been addressed and so you know, we... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hit for our two daughters (6 and 10) which told us: this was our best stay. Likes the warm welcome and the proximity to Portsmouth museums (Victory and Mary Rose). We were able to stop by Jane Austen museum on our way back to London. Staff was great and gave a special attention to the children! The hotel is... More 

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Ehi O, Front Office Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, I am pleased to hear that you and your daughters had a wonderful stay here with us at the Portsmouth Park Hotel. I see you managed to get a lot done during your stay. During your next visit, the Natural History Museum has a butterfly exhibit that I believe your daughters would love and is defiantly worth the... More 

Oxford, United Kingdom
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Arrived a little early for a 2 night break, was greeted by a lovely lady on reception. Was upgraded to a junior sweet as we had our 12 week old daughter with us, thank you very much. The overall stay was brilliant, the hotel is only a little tired, BUT they are having a refurb starting this month. Every member... More 

Was this review helpful? Yes 1
Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear Kevin R, Thank you for taking the time to leave a 5 star review for us here at the Portsmouth Park Hotel. As you are a Senior Contributor on TripAdvisor, we highly value your opinion. I was absolutely delighted that all members of the team were happy to assist you and your baby. Thank you once again and look... More 

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