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All 39 Portsmouth hotels

Portsmouth Park Hotel

4.0 of 5 Hotel   |   Eastern Road | Farlington, Portsmouth PO6 1UN, England (Formerly Hilton Portsmouth)
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Portsmouth Park Hotel
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41%
Ranked #32 of 39 Hotels in Portsmouth
A recent review
3 of 5 stars reviewed 4 days ago
STUART N Rochester, United Kingdom
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29 reviews from our community

Traveler rating
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    9
    7
    6
    4
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stayed as a family for two nights. Our first room wasn't as booked (ordered a family room) and given a double instead and told no other rooms available that night. Bathroom ceiling had mold and peeling wallpaper. We booked this when It was part of the Hilton chain and we were not informed of the change. The room mishap... More

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Rochester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked in at this hotel as we were in the Portsmouth area for a couple of days. From the outside its a nice looking hotel with a large free car park. On entering we were met by friendly, efficient reception staff. We found this to be true of all the staff we encountered while we were there. We were... More

Was this review helpful? Yes 1
Worthing, United Kingdom
Top Contributor
63 reviews 63 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I took a mini break in Portsmouth and wanted to stay 3 nights. Due to the Southampton Boat Show and Goodwood Revival Weekend all hotels were fully booked so we could only book Thursday and Friday nights. The hotel is well situated for visits into Portsmouth. When we arrived we found the reception staff to be both... More

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Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the Portsmouth Park hotel. I hope both you and your wife enjoyed your mini break in Portsmouth. Thank you for your feedback on your experience of our team during check in and breakfast. I am glad to hear that you found our staff to be helpful... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

A good central hotel. Bus stop outside if you don't want to drive into town. Rooms larger than average, clean and comfortable beds. Very good buffet breakfast and also had a very good evening meal. Staff very pleasant and helpful. Hotel is due for refurbishment later this year, will be staying there again after that.

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Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear CeliaJP, Thank you for your review of your recent stay at the Portsmouth Park Hotel. I hope you enjoyed seeing the sites of Portsmouth. I am happy to find that you had a pleasant stay and that you enjoyed our central location. It’s great to see that that you found our breakfast and evening meal selection to be very... More

Qualicum Beach
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Difficult entry via Shell petrol station access, poor signage made it difficult to spot. Staff were excellent on check in, gave me nicer room. Unfortunately the nicer room was still extremely run down and was a route march away from reception. The saving Grace is that the staff are exceptional, they have to be to compensate for such poor facility.... More

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Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, Thank you for your review of your recent stay at our hotel. Firstly, let me thank you for your comments on the hotel staff. I am glad the team left a good impression and that you found them to be “exceptional” and “excellent on check in”. We are dedicated to delivering a great guest experience and customer service... More

Hullbridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Portsmouth Park hotel is a nice hotel with friendly staff, located near to the main road network for easy access in and out of the town. Unfortunately the hotel does look a little dated and is in need of modernisation. The rooms are clean , with plenty of space so you don't feel like your crammed in a box... More

Was this review helpful? Yes 1
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, Thank you for your review. I'm pleased to confirm that a major refurbishment is planned for our hotel which will transform the hotel but, don't worry, we'll be keeping the 'friendly staff' and the handy location! Our renovation will involve a complete redesign of the bedrooms, Reception, bar, lounge and the exterior and I do hope that you'll... More

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

A very poor hotel considering the £250 per night charge.Spent the first hour having to prove that I had pre paid in July.Ghastly, old fashioned smelly room with no phone working .Breakfast average.Overall poor value for money.4stars it is not!

Was this review helpful? Yes 3
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, All reviews help us to improve so I appreciate you taking the time to share your feedback. As you may be aware, new owners took control of the hotel on the 1st of August 2014 and I regret that this change appears to have contributed to some confusion with regard to your reservation. The new management is committed... More

Rugeley, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We found this Hotel from Booking.com. We arranged a 3 day 2 night trip to Portsmouth to visit the Historic Dockyards. On arrival we turned right past the Petrol station on the Bypass into a filter lane that takes you to a Public carpark, The Hotel, and a service station. The entrance wasn't clearly marked. However we made the entrance... More

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Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, Thank you for your review and I hope you enjoyed your time at the Historic Dockyards! I'm delighted that you enjoyed a good welcome from the team and that you have no complaints about your stay. Knowing that our guests would be happy to return is fantastic as it means that we've delivered a good guest experience, which... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here whilst attending a wedding in Portsmouth. The building looks tired on the outside, on the plus side, the staff on reception were very helpful and friendly. Our room was a decent size, clean and tidy. I understand that someone has recently taken over the hotel & will be investing time and money into it. We would definitely... More

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Rob, Thank you for your kind review. We're delighted to hear that our team were 'very helpful and friendly' and that you would happily return to visit us again. We are, as you mentioned, committed to investing time and money in the hotel and we have a major renovation programme planned which will include changes to the exterior to... More

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed for two nights we were made to feel very welcome by all of the staff. Had a lovely clean and well maintained corner room that had lots of space as it had a separate seating area. Bathroom was spacious and clean. Food was tasty and well presented

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Yvonne, I'm delighted that you enjoyed your time with us at Portsmouth Park Hotel and we look forward to seeing you and your husband again in the future. With thanks, Lesley-Ann More

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Additional Information about Portsmouth Park Hotel

Address: Eastern Road | Farlington, Portsmouth PO6 1UN, England (Formerly Hilton Portsmouth)
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Portsmouth Park Hotel 4*
Number of rooms: 119
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Also Known As:
Hilton Portsmouth Hotel Portsmouth
Hilton International Portsmouth
Portsmouth Hilton International

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