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Portsmouth Park Hotel

3.0 of 5 Eastern Road | Farlington, Portsmouth PO6 1UN, England (Formerly Hilton Portsmouth)
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Portsmouth Park Hotel
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Portsmouth Park Hotel
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Portsmouth Park Hotel
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64 reviews from our community

Traveler rating
    15
    20
    17
    8
    4
See reviews for
11
19
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Wales
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just got back from a weekend in Portsmouth, and had booked to stay in the Portsmouth park, initially because it was the most convenient for where we wanted to be in the Portsmouth area. We found it on Trip Advisor, it looked ok so booked via booking.com, 2 nights for 2 people £88, with mention of a complementory breakfast. Upon... More 

Was this review helpful? Yes
Southampton, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My family and I stay here for a Portsmouth and our experience here was very good. The room was spotless with an excellent interior. The reception was first class. The buffet breakfast was terrific. The staff was very friendly and approachable. Will stay here again in a future Portsmouth visit.

Was this review helpful? Yes 1
Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear guest, Thank you for taking the time to review us here at the Portsmouth Park Hotel. It is great to read that all our staff members were friendly and approachable and breakfast buffet was terrific. On behalf of the entire team here at the Portsmouth Park Hotel, we would like to thank you for your custom and look forward... More 

Fareham, United Kingdom
Top Contributor
63 reviews 63 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The check in was smooth even though I arrived earlier than the check in time I was offered access to my room. The staff were all very friendly. The room was one of the furthest away from reception, through long corridors, quite difficult to find. If your walking is not so good request a room as close to reception as... More 

Was this review helpful? Yes 1
Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear guest, Thank you for choosing to stay with us here at the Portsmouth Park Hotel and posting such a positive review. I am extremely delighted that you found our staff members friendly and our price value exceeded your expectations. We continually review our services to ensure guest satisfaction is our number one priority. On behalf of the entire team... More 

Ramsgate, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After reading some of the very negative comments on this site about Portsmouth Park Hotel we almost didn't stay here but we are very happy we did. Here's what we found about the hotel: Positives - excellent location for the A27, M27, North & South Portsmouth areas very polite and genuinely helpful staff good typical corporate style buffet breakfast clean... More 

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Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, I would like to thank you for taking the time to give a detailed feedback on your recent stay with us here at the Portsmouth Park Hotel. Should you wish to visit us again with children, I would like to point out that the popular Peppa Pig World is only a 30 minute drive from us. I am... More 

Portsmouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel staff were very friendly and helpful. Rooms spacious and comfortable. The free breakfast was extensive and of high standard. Cannot find any fault with the accommodation or the efficiency of the staff. Very good value.

Was this review helpful? Yes
Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear Lynne E, I would like to thank you for the positive feedback on us here at the Portsmouth Park Hotel. It is always a pleasure to see that a guest has found our services exemplary as we take pride in ensuring guest satisfaction is our number one priority. On behalf of all the staff members here at the Portsmouth... More 

Hampshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2014

We stayed for ten nights in this gem of a hotel recently. The standards of courtesy and care by all the staff was second to none. Always welcoming and helpful. The accommodation was comfortable and kept spotless. The meals provided were tasty and well prepared. Would thoroughly recommend this hotel.

Was this review helpful? Yes
Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to review us here at the Portsmouth Park Hotel I am was highly delighted to read that all staff members were excellent and responded to all your request. On behalf of the entire team here at the Portsmouth Park Hotel, we would like to thank you for your patronage and look forward... More 

Perth
Top Contributor
64 reviews 64 reviews
31 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed December 19, 2014

I have stayed at this hotel in the past and it was ok but had a really noisy room. This time if only. The rooms are really tired and the reception area was tatty at best. The reception staff were brilliant and we're trying their best to make this poor hotel better. Breakfast was awful. There were no staff around... More 

Was this review helpful? Yes
Ehi O, Manager at Portsmouth Park Hotel, responded to this review

Dear guest, Thank you for taking the time to review our Hotel. I was happy to read that you did find staff members Brilliant however the point you raised regarding breakfast will be addressed to ensure it is not repeated again. With regards to the Hotel room, we are all pleased to announce about our multi-million pound refurbishment, which is... More 

Portland, Maine
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 11, 2014

Don't be deceived by the dreary appearance of this hotel - it's actually really quite pleasant inside. There is a welcoming open plan reception area with a bar and lounge and a breakfast restaurant to the rear. Other facilities include a gym and business center (sic) but you probably already know that from looking at the website. The rooms are... More 

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Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Carl B, Thank you for your review and for choosing to stay at Portsmouth Park Hotel. I was delighted to read your comments regarding the team, and while I regret that you were disappointed with your meals I am glad that they tried to address this. I'll certainly share your comments with the team to ensure that we identify... More 

1 review
5 of 5 stars Reviewed December 2, 2014 via mobile

Wonderful hotel excellent location. staff are very friendly hotel is a very clean one. Wonderful rooms very spacious.like the gym and wifi the Breakfast was complimentary and very nice everything to choose from and plentiful. Would stay here again no questions asked. Mr Rayner Aylesbury bucks

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Guest, It is always a joy for us to receive a 5-star review, so thank you for taking the time to share your feedback! The team at Portsmouth Park Hotel are committed to delivering a great experience for our guests and it is wonderful to know that they achieved their goal. I'm delighted that you would happily return and... More 

Nottingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 1, 2014

This used to be a Hilton last time I stayed (over a year ago) - This time no restaurant and limited facilities. The staff were all very friendly and helpful - at £80bb you expect a hotel to provide as a minimum a restaurant - the bar food offered was very very average Rooms are very tired but clean The... More 

Was this review helpful? Yes
Lesley-Ann C, Guest Relations Manager at Portsmouth Park Hotel, responded to this review

Dear Robert J, Thank you for taking the time share your thoughts on your recent experience. We value all feedback as it allows us to identify areas for improvement. I am pleased to confirm that our forthcoming renovations will transform our bedrooms and I'm very pleased that you were happy with the cleanliness of your accommodation. Following our multi-million pound... More 

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Additional Information about Portsmouth Park Hotel

Address: Eastern Road | Farlington, Portsmouth PO6 1UN, England (Formerly Hilton Portsmouth)
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Portsmouth Park Hotel 3*
Number of rooms: 119
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Also Known As:
Hilton Portsmouth Hotel Portsmouth
Hilton International Portsmouth
Portsmouth Hilton International

21 photos of this hotel

Management photos: Courtesy of the property manager

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