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Marriott Portsmouth

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Southampton Road | North Harbour, Portsmouth PO6 4SH, England
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Marriott Portsmouth
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Marriott Portsmouth
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Marriott Portsmouth
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699 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gloucestershire, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booking in was easy. Rooms adequate, although beds and pillows were amazingly comfy. Bar extremely expensive for an adequate hotel. £9 for a small glass of prosecco. Disgusting price! Will not be rushing back.

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear 861mrsb Thank you for taking the time to post this review. I am glad you found our bedding to be so comfortable. I will be sure to review your feedback with regards to our beverage price with my restaurant and bars manager. I do hope we will be able to welcome you back in the future. Kindest regards Mark... More 

Southampton, United Kingdom
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

I only stayed for 1 night as attending a function in Portsmouth. Breakfast was not included in the price and I felt the room charge was rather expensive considering the location right on the M27 junction! Large glass of wine was £9 and they charge for internet access - which again was very expensive for just one night. There was... More 

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MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Julie W Thank you for your feedback and also for your recent loyal custom. We are just in the process of renewing our wine list so I will be sure to pass on your comments to my Food & Beverage Manager regarding the pricing. We will also be replacing all our windows in the coming months so this should... More 

Buckingham, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is like you would expect from a big chain hotel. Clean fresh and well catered for. The room is more than adequate with nice big bed and lots of pillows. Marriott tend to favour the harder mattress if that's your thing and the amenities of the hotel are good. The only negatives are that you can not store... More 

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MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Jay Mel B Thank you for taking the time to post this review regarding your recent stay. I am glad you enjoyed your time with us and I do hope we can welcome you back again soon. Kindest regards Mark Leyland. More 

Top Contributor
71 reviews 71 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for the evening for a meeting not too far away. Greeted with a warm reception at the hotel. Had a very comfortable business type room with wifi access for £15 for 24 hours. Used the desk in the room to get a few hours work done then sampled the bar in the hotel which was we run and well... More 

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MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Abe030 Thank you for taking the time to provide this feedback on your recent stay. I am delighted you enjoyed your time with us and had a successful trip. I look forward to welcoming you back soon with your family hopefully. Kindest regards Mark Leyland. More 

London, United Kingdom
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here because we had a very early ferry the next morning which would have meant a 3am start from home. We would have got considerably more sleep if we'd just opted for the 3am start. The traffic noise was awful, with the windows providing no sound insulation, and the bed was very uncomfortable. The fact that it's very... More 

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MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear lm1967 Thank you for your review and kind words about my team. I am very sorry to learn of the disturbance you faced. We are indeed in the process of finalising a full bedroom window and exterior cladding refurbishment. I do hope we will be able to welcome you back and leave you with a much more positive impression.... More 

Maidenhead, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

My fiance and I thought we would splash out on a hotel for a long weekend away, having stayed in Marriott hotels before, we thought this would be the best choice - we were sorely dissappointed. I will start by saying the staff were excellent - very attentive, professional and polite. Our issues were with the hotel itself. We initially... More 

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MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Sophie P Thank you for your feedback and kind words about my colleagues. I am very sorry for the disturbance and dissatisfaction you incurred. I will be sure to follow up with my department heads on each of the items you have mentioned so we can address these. I do hope we will be able to welcome you back... More 

Ferndown, United Kingdom
Top Contributor
185 reviews 185 reviews
53 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 1 week ago

I cannot understand other reviews that have criticised this hotel as I thought it was outstanding. We stayed for 2 nights, Friday & Saturday in May on the 7th floor in a superior room with great views. The staff and service were exceptional and the breakfasts were one of the best we have had for a long time. The style... More 

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MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear RObbo60_11 Thank you for taking the time to post this wonderful review. I am so pleased you enjoyed your stay. My team will be very motivated and enthused to hear your kind words when I read them out in our morning meeting today. I hope we can welcome you back soon and thanks once again. Kindest regards Mark Leyland. More 

West Sussex
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival we received a professional and helpful check in. We had a really nice spacious room overlooking the restaurant downstairs, a bit of an unusual view but it was pleasing to the eye. Unfortunately on the night of our stay there was a wedding party making a lot of noise until the early hours of the morning, so none... More 

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MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Sazy70 Thank you for taking the time to post this review and thank you for your kind words about our hotel and my team. I am very sorry to hear you were disturbed during your stay. I will be sure to discuss this with my colleagues and please accept my sincere apologies for the impact this had on your... More 

London
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Was pleasantly surprised as from outside the building not very impressive. Lovely refurbished rooms, great beds, very hot water, air con. All good. But be careful dont touch the bar if you not planning to drink it! We just picked up a thing and put it back, but got invoice for it during the night through the doors! Wow that... More 

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MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Irmute Many thanks for your great review and recent loyal custom. I am really pleased you enjoyed your stay and thank you for taking the time to share your feedback. I do hope we will be able to welcome you back again soon. Kindest regards Mark Leyland. More 

London
Top Contributor
56 reviews 56 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having stayed in Marriots before, this was not ones of its finest range. In fact, if it were a supermarket it wouldn't even come to the usual standard of "Sainsburys" but would be closer to Iceland! The whole places was a bit on the grimy side, the smoke tent far too close to the building where smoke will wander into... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Many thanks for taking the time to post this review and please accept my sincere apologies for the disturbance and dissatisfaction incurred. I will review your comments in detail with my team and I am very grateful for your feedback. I do hope we will be able to welcome you back and leave you with a more positive lasting impression.... More 

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