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Marriott Portsmouth

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Southampton Road | North Harbour, Portsmouth PO6 4SH, England
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Marriott Portsmouth
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755 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hereford, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a very nice stay at the Marriott, the staff were smiley and helpful, We were going to a wedding so we were in a jolly mood and the staff joined in with our nonsense. The room was clean and tidy.

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Carol Thank you for taking the time to post this review. I am pleased you enjoyed your stay and I do hope we will be able to welcome you back soon. Kindest regards Mark Leyland. More 

Chesterfield, United Kingdom
Level Contributor
317 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 551 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here overnight on our way to the ferry terminal and would certainly stay again! It's in a great location, minutes from the terminal, has big comfortable rooms, good bathrooms and great service. It also wasn't too expensive for 4* in May. We didn't have breakfast as we checked out early, but did dine the night before. The restaurant... More 

Was this review helpful? Yes 2
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear John Thank you for taking the time to provide this feedback and also for your recent loyal custom. I am very grateful for your kind words and look forward to welcoming you back soon. Kindest regards Mark Leyland. More 

Essex UK
Level Contributor
222 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent a very pleasant two nights here whilst visiting the naval dockyard museums. Our room was very clean, comfortable and spacious. We had a room on the first floor facing on to the indoor pool, and it was just a ittle gloomy. The staff were very helpful, especially the young man on the front desk. Food, however, was average.... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Malaita Thank you for your great review. I am very pleased you enjoyed your stay and I will be sure to follow up on your feedback with my management team. I hope we can welcome you bakc soon. Kindest regards Mark Leyland. More 

St. Albans, United Kingdom
Level Contributor
226 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Having spent many nights away on business in Portsmouth hotels, the Marriott was always my favourite; so it was a joy to return (with young family) for a night on my “Peppa Pig World” short break. By reception the hotel had provided colouring materials and play items. On check-in there was a children’s welcome bag with colouring etc for each... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Andrew Thank you for your great review and I am really pleased you and your family enjoyed your stay. I will be sure to share your comments with my team and I do hope we can welcome you back again soon. Kindest regards Mark Leyland. More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Marriott for two nights between 17th -19th July. We attended the wedding of my daughter's best friend in Portsmouth. The hotel was ideal; we had a deluxe room (314) the room was really large (two king size beds) and overlooked the pool. Tea and coffee making facilities, extremely clean and all of the comforts you would... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Lindyloo502330 Thank you for your great review. It will be my pleasure to read out your kind words in my morning meeting and thank my colleagues for looking after you. I do hope we will be able to welcome you back soon. Kindest regards Mark Leyland. More 

Poulton Le Fylde, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights whilst my husband attended a conference at the University. I agree that parking is confusing. It looks like you have to pay up front. Check in was fast and efficient and the young man sorted it out for us. The room was ok. It had everything we needed, together with a view of the... More 

Was this review helpful? Yes 1
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Annam95 Thank you for taking the time to post this review and indeed for your recent loyal custom. I will be sure to review your comments with my team today and please accept my sincere apologies for any confusion with regards to the complimentary provision of WiFi. I do hope we will be able to welcome you back soon.... More 

McLean, VA
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was average. Bed not very comfortable. The room smelled smoky. The furnishings were a bit frayed and worn. The bathroom was adequate. Maid service was VERY nice. Staff was nice and polite. Absolutely no complaints with Staff. Did not use any of the exercise facilities. Location definitely requires driving. Tesco and few dining choices were an easy walk... More 

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Michaela H, Resident Manager at Marriott Portsmouth, responded to this review

Thank you for taking time to provide your feedback regarding your recent stay. I am sorry to hear that you had challenges with your room, your feedback will be shared with the team. The team will be delighted to hear your positive feedback regarding the staff - Thank you. You are correct, the sausages on our breakfast buffet are not... More 

Trowbridge, United Kingdom
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Last visited this hotel with our grandsons two and a half years ago, and they were very keen to return. They had stopped allowing 4 in a room since our last time, but they seem to allow it again. It is well located next to the M27. The layout of the hotel is good, and the rooms are nice. The... More 

Was this review helpful? Yes
Michaela H, Resident Manager at Marriott Portsmouth, responded to this review

Thank you for taking the time to complete your review. We are always delighted to welcome back repeat guests and I apologise on this occasion it wasn't quite what you expected. We are constantly looking for ways to improve and it is through feedback like yours that we have the opportunity to do that. I do hope you will choose... More 

London, United Kingdom
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not sure where to start, but since one stays in a hotel because of accommodation, I will talk about the rooms and interior (but yes, the facade is dated). My room was very dated, facing a car park that had bright blue neon lights shining on the property, which meant that at night I felt transported to a midnight winter... More 

Was this review helpful? Yes
Michaela H, Resident Manager at Marriott Portsmouth, responded to this review

Thank you for taking the time to provide us with your review. We are very sorry to hear that your sleep was disturbed, your comments regarding room cleanliness will be addressed with our housekeeping team as this is obviously not up to our usual high standards. I apologise that on this occasion your visit fell below yours and our own... More 

Folkestone, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked the Marriott Portsmouth as part of a Peppa Pig short break stay. The hotel is a fair way away (20-odd miles) from Paulton's Park (Peppa Pig World) but it was the best option for our family of 5. We've stayed in Marriotts before but this one was definitely one of my favourites. The room was lovely and spacious, the... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Cat S Thank you for your great review and recent loyal custom. I am really pleased to learn you enjoyed your stay and that you will be returning to us again. Kindest regards Mark Leyland. More 

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