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Marriott Portsmouth

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Southampton Road | North Harbour, Portsmouth PO6 4SH, England
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1 room 1 guest
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Marriott Portsmouth
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786 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

It's a Marriott and the usual Marriott standard, which is not a bad thing. Nice, modern hotel, clean and comfortable. Parking lot was a little confusing but reception assured us we were fine where we parked. Hotel is not in the center of everything, but not far from Solent Wharf. Room Service was good and so was breakfast the next... More 

Milton Keynes, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

On arriving at the Marriott's, it wasn't quite what we were used to and quite a distant from the local amenities, however, the room was very good and spacious, everything you needed including an extra hair dryer for those with longer hair, tea, coffee and biscuits facilities and good size bed with, as always excellent bedding. TV and WiFi free.... More 

MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Theresa Many thanks for your great review. I am sure many visitors to this forum will find the information you have provided extremely beneficial. I do hope we will be able to welcome you back soon. Kindest regards Mark Leyland. More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Visited as a one off. Service was brilliant and the food was better!!!!Very impressed and will return! Very pleased with the good value for service received. If only all service in chain restaurants and similar establishments was as good.

MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Steve Thank you for your great feedback. My colleagues will be delighted when they read this and I am very pleased you enjoyed your stay with us. I look forward to welcoming you back again soon. Kindest regards Mark Leyland. More 

Kennington, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided on this hotel on our stop over, as it had the benefit of a pool, steam room and sauna.. we were not disappointed! The staff are courteous, helpful in booking restaurants, and the lobby area pleasant for an evening drink. The room was clean and comfortable, and the breakfast was a welcome treat! I would certainly recommend the... More 

MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Justin Many thanks for your review and also for choosing us for your recent trip. I will be sure to share your feedback with my team and I hope we can welcome you back again soon. Kindest regards Mark Leyland. More 

St. Albans, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

So I basically lived in this hotel for a year and can't really fault the effort that everyone puts in to make sure you have a good stay. Despite having nothing but the delights of Cosham to entertain me for that long, cold year - through the fine efforts of the staff I managed to partially retain my sanity and... More 

HelenB900, PA to General Manager at Marriott Portsmouth, responded to this review

Dear Andrew M, Thank you for your feedback regarding the staff and I am glad to hear that you managed to retain your sanity partly due to their efforts. I have noted your comments regarding the recruitment screening and I will be sure to pass this onto our HR Department for consideration. Hopefully we can welcome you back to the... More 

Salisbury, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago

I had a client meeting there. Spent around 45 min, coffee and lunch. Few weeks later received parking ticket in post. There was no barrier and I never saw a sign that I had to pay for parking. Also had no sign on my window and only found out about it weeks later. As out of London, did not expect... More 

HelenB900, PA to General Manager at Marriott Portsmouth, responded to this review

Dear Kersfees, Thank you for leaving your feedback, I am sorry to hear that you were caught out by the parking system we have in place. Please contact the hotel directly in order that we may help resolve this issue. Kind regards Helen Beard More 

Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel with ideal location and friendly staff. It is around 10 minutes drive from Portsmouth city and offers good parking spaces. The Sealevel restaurant is good but it also has few other restaurants around the corner (Beefeater, KFC, Pizza Hut...). It is also close to Tesco Extra Portsmouth. Few miles down the road it is Port... More 

HelenB900, PA to General Manager at Marriott Portsmouth, responded to this review

Dear T A, Thank you for your feedback I am so glad you enjoyed your stay and took advantage of the facilities we offer. I have noted your comments regarding the staff, especially Jack and I have made sure that this feedback has been passed on to him. I hope we can welcome you back in the future and look... More 

Leicester, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a weekend away with two of our three grandchildren ( the youngest is too young yet) found check in very good and easy and staff members very polite directed to room on second floor and were very pleased with it. After a long but enjoyable day at "pepper pig world " we had a couple of drinks... More 

HelenB900, PA to General Manager at Marriott Portsmouth, responded to this review

Dear Wayned685, Thank you for your kind feedback, it is always great to hear a guest has enjoyed their stay with us, We look forward to welcoming you back. Kind regards Helen Beard More 

Southampton, United Kingdom
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Had been to a business meeting here earlier in the month where the food was great. Decided to try the restaurant on a quiet Monday in Portsmouth. The staff were excellent and the service fast and efficient. Even though there were few guests in the restaurant and we arrived quite late in the evening, there was still a good atmosphere.... More 

HelenB900, PA to General Manager at Marriott Portsmouth, responded to this review

Dear Andy W, Thank you for your great feedback regarding your recent visit to our restaurant, please be assured I will ensure this is passed on to the kitchen and restaurant teams. I hope we can look forward to welcoming you back in the future. Kind regards Helen Beard More 

Langen, Germany
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

Nice Hotel, but the personnel never heard about service. One hour of waiting for the dinner in the empty restaurant. 15 minutes at the empty bar without any attention from 4 - 5 waitresses chatting in a corner. At breakfast, the same story, the personnel busy with themselves.

Rony S, Food and Beverage Manager at Marriott Portsmouth, responded to this review

Thank you kindly for taking the time to provide us with feedback on your stay at the Portsmouth Marriott. We strive to provide a high level of product and service and it is clear on this occasion that we failed, I will follow up on your comments with my team to ensure that this does not happen again. Thank you... More 

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