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Marriott Portsmouth

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Southampton Road | North Harbour, Portsmouth PO6 4SH, England
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1 room 1 adult
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Marriott Portsmouth
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872 Reviews from our TripAdvisor Community

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Nottingham, United Kingdom
Level Contributor
107 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Plenty of parking space available. Check-In was quick and easy. Bedroom was good with flat screen TV. Wifi was good on third floor but costs. Reasonable menu for evening meal. Breakfast was self service and good but pricey. Lunch menu was expensive for what was on offer. Ground floor area smelt of chlorine from pool in leisure centre.

Helpful?
Thank Rick_Goold
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Rick Many thanks for your feedback and recent loyal custom. I do hope we will be able to welcome you back again soon. Kindest regards Mark Leyland. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We booked the hotel last minute (same day) I rang the hotel to explain we got married 3 weeks ago & this is our little time away with no kids!! She kindly gave us a room upgrade to a superior .... On arrival staff were really friendly and welcoming. Upon entering our room, which we thought was lovely, spacious &... More 

Helpful?
Thank Charlie-Rose B
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Charlie-Rose B Congratulations on your recent marriage and thank you for choosing us to help you celebrate such a special occasion. Thank you also for taking the time to provide such detailed feedback on your stay. I will be sure to review your comments with my team as we are always eager to look at areas to further improve... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I visited on the 5th of February at lunch time. Food and drink were lovely, brought out within a matter of minutes with fabulous service from the two girls behind the bar! Although the supervisor, who is meant to be working harder, was no use at all and stood around not getting involved, while it was a busy lunchtime rush.... More 

Helpful?
3 Thank Emma S
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Emma Thank you for your feedback. I will be sure to review your comments with my management team. Kindest regards Mark Leyland. More 

Fareham, England, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I have eaten here several times but quite a number of years ago. We decided to try a Sunday lunch here for my birthday. First impressions....where is everyone. Not many people eating here. That should of alerted us to what we were about to sample. The 'paper' sunday lunch menu, starters of French onion soup or Ham hock with piccalilly.... More 

Helpful?
Thank Shirley W
Michaela H, Resident Manager at Marriott Portsmouth, responded to this review

Dear Shirley W, Thank you for taking the time to review your recent visit to us for Sunday Lunch, we are so very sorry to hear about your experience. Your feedback on food has been shared with our Kitchen team to ensure it is an isolated incident regarding the food quality. I am glad to hear that your waitress was... More 

Brighton, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I was unhappy with my break away, the hotel needs a refurb that's for sure! The whole point of my stay was for a relaxing weekend and a spa retreat. The pool is tiny, Does not look like the pictures. The steam room stunk! In the middle of the night there was a fight with two people outside our room,... More 

Helpful?
Thank Louise M
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Louise I am very sorry to learn of your disappointment with your recent stay. I will be sure to review each of your points with my team to see where improvements can be made. I do hope we will be able to welcome you back and create a more positive lasting impression. Kindest regards Mark Leyland. More 

Soberton, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I'm loyal to Marriott bring a Vacation Club owner and Gold Member, but staff in the restaurant and bar really let the side down. No passion, no pride and no attention to detail or service. Waited a long time for service and then it was sloppy at best. Come on Marriott - train your staff and make them glad to... More 

Helpful?
Thank mcjcpt
Michaela H, Resident Manager at Marriott Portsmouth, responded to this review

Thank you for taking the time to review your lunch meeting. We are disappointed to hear of your experience, please accept our apologies for the level of service you received. Your feedback will be shared with our food and beverage team to ensure that it is an isolated incident. Please rest assured that our teams receive continuous training in customer... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are a reasonable size. The bar is expensive and the cooked breakfast was excellent. Very close to motorway and Pizza Hut, Kentucky chicken plus a large tescos. There is a fitness centre ample car parking and around ten minute drive to Portsmouth.

Helpful?
Thank ady4225
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Ady Thank you for taking the time to post this review following your stay with us. I will be sure to share your feedback with my team and thank you for your kind comments about our breakfasts. I do hope we will be able to welcome you back again soon and thank you for all your loyal custom. Kindest... More 

Westcliff-on-Sea, United Kingdom
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My Fiancé and I stayed here at the weekend. The hotel is easy to get to and has ample free parking. We had a double room which had a huge "Queen" Bed. The room was comfortable and well equipped. The breakfast was superb. Well worth £10. The only criticism we had were the Windows in the bedroom. They let in... More 

Helpful?
Thank eastaroadster
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Eastaroadster Many thanks for your feedback and loyal custom. I am very glad that you enjoyed our breakfasts and I will be sure to share your comments with my team. We are indeed shortly embarking on a project to replace all the windows and cladding to the hotel but please accept my sincere apologies for any disturbance you faced.... More 

Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed in a few Marriotts and whilst this ticked most of the boxes in regards to what you would expect from a standard business room the food was dire. Bed was 'okay' but the pillows were very uncomfortable. Bathroom, albeit slightly dated served its purpose. The TV was standard hotel fayre with that awful software chain hotels use. Who... More 

Helpful?
Thank Charlierbrown
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Charlierbrown Thank you for taking the time to share your feedback. I am very sorry for the issues you faced and can assure you I will be reviewing this with my team immediately so we can act upon your comments. I do hope we will be able to welcome you back and reaffirm your faith in our service. Kindest... More 

London, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We visited for 5 night from Dec 31st to Han 4th for new year and my birthday. We had such a lovely relaxed time. The room was so spacious and the bed was super comfortable. The service, staff and good was excellent too. I'd fully recommend this hotel. Only word of warning is if you want to get a treatment... More 

Helpful?
Thank KingsleyGomes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear KingsleyGomes Thank you for your fantastic review and belated happy returns on your recent Birthday. Thank you for choosing to spend this with us. I will be delighted to share your feedback with my team and I do hope we will be able to welcome you back again soon. Kindest regards Mark Leyland. More 

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