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Marriott Portsmouth

4.0 of 5 Southampton Road | North Harbour, Portsmouth PO6 4SH, England
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Marriott Portsmouth
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Marriott Portsmouth
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654 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I loved it and would recommend it to friends. staff friendly the place is clean nice and relaxing. I love Portsmouth and the Marriot made it very enjoyably. all in all is one of the best hotels in the area

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear amldz13 Thank you for your wonderful review. I am so pleased you enjoyed your stay with us. I hope we can welcome you back soon. Kindest regards Mark Leyland. More 

Rugeley
Top Contributor
59 reviews 59 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Reasonable staff but just not very good, and overworked. I asked for a room change when I arrived, tired, and when reception finally answered and agreed I could move, I waited another 15 minutes with coat still on then still had to phone again to ask when replacement key would be arriving with me for switch as promised. Single glazed... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Loopride Thank you for taking the time to provide this feedback. I am very sorry for the dissatisfaction you incurred and please trust in me to review this fully with my management team and take the relevant actions to avoid any repeats moving forward. I do hope we will be able to welcome you back in the future and... More 

Whitley, United Kingdom
Top Contributor
138 reviews 138 reviews
36 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on Saturday night at my company party. Very good stay from start to finish, check in smooth and friendly. The room was excellent with all the tea, coffee, shampoos etc. Two hairdryers, one on the wall in the bathroom, the other a more professional one in a draw. Fridge with mini bar, iron and ironing board as... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Tony and Mandy Thank you for your fantastic review. I am so pleased you enjoyed your stay and thank you for taking the time to share your feedback. I will be sure to read this out to my team in our daily meeting this morning and thank them for looking after you. I do hope we can welcome you... More 

Guildford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We have just returned from a night away for the weekend in Portsmouth. The Hotel is clean and people on front desk seemed helpful. Our room wasn't ready when we arrived but we were given a complimentary drink at the bar whilst we waited, which was a nice touch. The room came with amenities to have a tea, coffee or... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear HCHI Many thanks for your recent review and for choosing to stay with us. I am very pleased you enjoyed your visit and I do hope we can welcome you back again soon. Kindest regards Mark Leyland. More 

Washington DC
Contributor
14 reviews 14 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed at the Marriott Portsmouth three times because it is the closest hotel to my companies' offices. Each time I stay here the service gets worse and worse. Issues I had this trip: I ordered room service on two separate days/occasions and both times the orders "got lost" and I never received the food (after reception strung me along... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear HighEndTravel Thank you for taking the time to provide this feedback. I am very sorry to learn of the challenges you have faced on your stays with us and please accept my sincere apologies for the dissatisfaction you have incurred. This is of course not a standard we aspire to and I will be meeting with my management team... More 

Saratoga Springs, Utah
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband was in Portsmouth on business in January. We spent a week at the Marriott. The room was very clean and comfortable. Housekeeping was excellent. The reception staff very helpful. The breakfast buffet was good - not great - it seemed it was fresh at the beginning of the week and got a little tired as days progressed. We... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear SGKTravels Thank you for your fantastic review. My team will be incredibly enthused when I read your comments out to them this morning. I am delighted they took such good care of you. Many thanks once again for taking the time to post this feedback. I hope you had a safe journey home and that we can welcome you... More 

Britain
Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have stayed at this hotel a number of times on business but when the more mature chef is not on at breakfast it is a disaster. Last time I was there I had to cook my own eggs there was no bacon orange juice milk or dishes/bowls. The chef was asked to cook more but he never did. I... More 

Was this review helpful? Yes 1
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Bonniemary Thank you firstly for all your loyal custom. I am so very sorry to learn of the challenges you experienced in our food and beverage outlets. I will be sure to meet with my Executive Chef and Food & Beverage Manager today to review this in full. I do hope we can welcome you back soon and leave... More 

London, United Kingdom
Top Contributor
70 reviews 70 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

WE decided on a trip to Portsmouth and a visit to the Shopping Outlets at Gun Wharf Quay and stayed mid week as its quieter. Marriott Hotel is situated on a Business Retail Park a 10 min drive from City Centre. Perfect for the Business person for a few nights away but there isn't much else around. You really do... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Missdcrippin Thank you for taking the time to post this great review. I am glad you enjoyed your time with us and I will be sure to share your comments with my team. I hope we can welcome you back soon and thank you for your loyal custom. Kindest regards Mark Leyland. More 

Surrey
Top Contributor
58 reviews 58 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel for 2 nights (13th /14th Feb ). We really enjoyed our stay and would definitely return. The staff were all professional and friendly, keen to make sure we were enjoying our stay. Our room on the 7th floor was really nice and spacious plus a nice bottle of wine chilled, waiting for... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear KellysinKos Thank you for your fantastic review. I am so pleased you enjoyed your special weekend with us and I will be sure to pass on your kind words to my team. They will be delighted to learn of your feedback. I hope we can welcome you back soon and thank you again. Kindest regards Mark Leyland. More 

Southend-on-Sea, United Kingdom
Top Contributor
136 reviews 136 reviews
53 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

The whole hotel is suffering from the same problem all of these hotels suffer from. Built at a time when this would have been a top hotel. Now it looks dated and in need of a total refit. The staff seemed good the food was ok. The outside is confusing and the room was, well tatty. Grouting missing around the... More 

Was this review helpful? Yes
MarkLeylandGM, General Manager at Marriott Portsmouth, responded to this review

Dear Matt Many thanks for taking the time to provide this valuable feedback and indeed for your recent loyal custom. I will be sure to follow up on your comments with my Maintenance team and I am sorry for the impact this had on your stay. I am delighted to advise that later this year we will be completing a... More 

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Additional Information about Marriott Portsmouth

Address: Southampton Road | North Harbour, Portsmouth PO6 4SH, England
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Portsmouth 4*
Number of rooms: 174
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Also Known As:
Marriott Portsmouth Hotel Portsmouth
Portsmouth Marriott
Hotel Style:
#1 Green Hotel in Portsmouth
#7 Luxury Hotel in Portsmouth
#8 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
#12 Romantic Hotel in Portsmouth

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