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The Close Hotel

Certificate of Excellence
Long Street, Tetbury GL8 8AQ, England
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1 room 1 adult
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The Close Hotel
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225 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely place the bar man was a gentleman. He treated us with great respect I think he had Daniel on his name badge. The manger was very rude I will be writing to the hotel about it as I very often use cotswold inns hotels and I will not be going back to the close due to this reason. The... More 

Helpful?
Thank Anonaymous
London, United Kingdom
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is right in the centre of town with parking available in the back. The library area is cosy with a wood burning fire and great cocktails. Our room was huge, spotlessly clean and decorated beautifully. We made the mistake of having dinner in the restaurant though.....the food was well below average considering the price-tag!! Our service though, was... More 

Helpful?
Thank McFarrigle
Bournemouth, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A beautiful hotel in the high street with ample parking, very friendly staff, especially in the reception area, who gave us an insight into the history of the hotel, the refurbishment which is nearly finished, and the plans for the future. The breakfast was of the highest quality, with a large choice from fruit,cereal,yoghurt and many variations on a cooked... More 

Helpful?
Thank cliffordjohnw
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

Had a very lovely stay at the Close Hotel for three nights. Breakfast is yummy and the food generally was a very high standard. Stayed in the Owl room which exceeded our expectations. Would certainly stay here again. Visited Slimbridge which is well worth a visit.

Helpful?
Thank A TripAdvisor Member
CloseManager, General Manager at The Close Hotel, responded to this review

Dear Gary & Tania, Thank you for taking the time to receive your recent stay. I am delighted you enjoyed the food offering, our breakfast offering is certainly a hit with our guests due to the many delicious options available. The Owl Room is classed as one of our Excellent rooms, with a four poster bed and a view of... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

What a wonderful relaxing weekend break. Whiile drive through Tetbury village seemed like a journey back in time the hotel itself was something of real character. A 16th century structure with a library/lounge which makes you want to put you're feet up & watch the log fire burn. The staff are very friendly/attentive & a credit to the place. The... More 

Helpful?
Thank Chandar L
CloseManager, General Manager at The Close Hotel, responded to this review

Dear Chandar L, Thank you for such a kind review! I am so pleased with all of your feedback as are the hard working team. It is very nice to read that you had such an enjoyable experience. Myself and the team look forward to welcoming you back! Kind Regards Clare Steward General Manager More 

Providence, Rhode Island
Level Contributor
678 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is absolutely charming. The interior decoration is top notch and blends very well with the building and the surroundings. Large rooms, very comfortable beds and plenty of pillows. The service is outstanding. A bar on the premises, restaurant currently closed for refurbishment but should be up and running end of Jan 2016. I am very happy I had... More 

Helpful?
Thank Reslimpan
CloseManager, General Manager at The Close Hotel, responded to this review

Dear Reslimpan, Thank you for taking the time to review your recent stay, I am so pleased to read that you had such an enjoyable stay. I have passed all your comments to the team. The restaurant is now fully operational and I hope you get the opportunity to visit again and sample our dining experience. Kind Regards Clare Steward... More 

Worcester, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived a lot later than planned on a dark wet evening. Couldn't find the car park straight off, but managed to park outside. We came in through the front entrance into a warm bar, snug area with a open fire, which was very pleasant, unfortunately there was no sign to direct you to reception, and the bar was very busy,... More 

Helpful?
Thank Jackson501
CloseManager, General Manager at The Close Hotel, responded to this review

Dear Jackson501, Thank you for review. I apologise that you had difficulty locating our car park. As the hotel's private car park is situated at the rear of the hotel and not visible from the main road signage is in place which I understand may have been clearly visible at your time of arrival. Directions can also be found on... More 

Bristol, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for our mini-honeymoon just before Christmas. We were able to get a good mid-week deal via the hotel's website and opted for the cheaper 'Good Room' option, otherwise this place can be a little pricey. Parking was free, and easily accessible although at busier times of year, I can imagine the limited spaces get snapped up pretty... More 

Helpful?
2 Thank HonestlyAmy
CloseManager, General Manager at The Close Hotel, responded to this review

Dear HonestlyAmy, Many thanks for taking the time to write such a comprehensive review of what appears to have been a very mixed experience for you. I am sorry that you would not stay here again but pleased you would recommend the food. I am very disappointed and slightly taken aback that you found the dining room comparable to a... More 

Birmingham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We spent a couple of nights here the week before Christmas. paid probably half normal room booking rate. The rooms was fab - a bit too warm though and because we were on the high street side a little noisy in the morning, despite the good efforts made to secondary glaze. The service is friendly and the whole atmosphere just... More 

Helpful?
Thank BrumNick
CloseManager, General Manager at The Close Hotel, responded to this review

Dear BrumNick, Thank you for taking the time to review your recent pre-Christmas stay. I am delighted you found the room to be fab. I am sorry you were a little warm during your stay, the unusually warm December weather I think caught everyone by surprise. A little more thought perhaps by the housekeeping team to ensure the radiators were... More 

Northwood, United Kingdom
1 review
1 of 5 stars Reviewed January 7, 2016

Spent Christmas eating poor food and drinking cheap wine. First 2 bottles that were opened were corked. Left the table hungry after Christmas dinner. Not the gourmet experience we were promised. Public rooms far too small to accommodate hotel guests. Staff very friendly but poorly trained. Trod on loose screws in bedroom, burnt myself on electric towel rail in bathroom.

Helpful?
Thank tony928
CloseManager, General Manager at The Close Hotel, responded to this review

Dear tony982, Myself and the hardworking team are all bitterly disappointed by your review and it has slightly tarnished what we found to be a most successful Christmas. I am also disappointed that at no time during your three night stay did you mention to myself or the Deputy Manager who were present everyday of your stay, your feelings regarding... More 

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