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The Imperial Hotel

Station Rd, Stroud GL5 3AP, England
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The Imperial Hotel
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The Imperial Hotel
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90 reviews from our community

Traveler rating
    18
    25
    19
    14
    14
See reviews for
5
27
10
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Grinstead, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night in early January. This is a clean and tidy hotel with very helpful staff. Breakfast was great with good choices including a wide selection of fruit. The only problem, which was not the hotels problem as such, was a security light on the building opposite which flicked on and off all night, the hotel were instantly... More 

Was this review helpful? Yes 2
Lakshman G, Manager at The Imperial Hotel, responded to this review

Dear Nicola H, Thank you for taking the time to review our property. We are always delighted to hear the positive feedback from our guests. We look forward to welcoming you again in the near future. Best wishes, Lakshman Gallage Owner and manager Imperial Hotel, Stroud More 

Swindon, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

I decided to book two nights in this hotel as I was invited to one of my relatives wedding reception in this place. I was really impressed by the preservation of this building, how well kept it is, the cleaningness, the furniture, the bar, the spacious events room. On the reception evening, all was well organised from the welcome cocktails... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 10, 2014

You don't have much choice for hotels in Stroud, as opposed to Cotswold country locations, and this is as central as could be, with free parking and right opposite the railway station. As a hotel it's OK, but not much more, at a reasonable price. We had a large but fairly basic corner room overlooking the station forecourt, which was... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 22, 2014 via mobile

I used to like this hotel, I have stayed here a few times now but this last stay has been rather bad. The cold water went off about 4pm and was still off at 11pm. It transpires that there is a leak underneath the hotel which the landlord was told about a month ago but has refused to sort. There... More 

Was this review helpful? Yes 2
Lakshman G, Manager at The Imperial Hotel, responded to this review

Dear Mrs Christina D. We are sorry to read your comments about this last stay at our hotel. Normally maintenance faults are not an issue in our property but we acknowledge they might happen. As this turned into an emergency situation, I offered you : 1-Accommodation in Premier Inn Hotel 2-A full refund You preferred to stay with us. Bottled... More 

Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 29, 2014

We only stayed one night on the way down to our Son's wedding.The location of the hotel was ideal for what we wanted.The hotel was clean but could have done with double glazing-without spoiling the original windows.Unfortunately it was very noisy with people outside our window (they congregated here until 3am)The bedroom was cosy and reasonably comfortable,you could hear people... More 

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barnsley
Top Contributor
61 reviews 61 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 22, 2014

I stayed at this hotel several times over the years and I've seen some changes. Things I like Central location Free parking Friendly Owners and staff Place has character Nice tasty breakfast Clean warm room Things which could be better Some refurbishment is needed, especially carpets throughout. Cosy seating area at reception is constantly disrupted by the Thai restaurant housed... More 

Was this review helpful? Yes 1
Valencia, Comunidad Valenciana, Spain
1 review
4 of 5 stars Reviewed September 11, 2014

Imperial hotel is a great hotel, very charming, with a superb location, away from the noise and hassle, and with an undeniable charm. the decoration is rural and cozy. the room was comfortable and warm. service turned, friendly, polite and efficient. I recommend it to all who plan to go to a place as nice as Stroud.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014 via mobile

We stayed here for about one week, this was a great hotel. Staff very helpful and friendly upon arrival with no problems at check in, room was very nice and tidy. Very clean everywhere and the location is excellent. 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 26, 2014

Very dispappointing stay. The hotel is clean and in a good location but very dated and the service is poor. I stood for 15 minutes waiting to get a coffee from the bar on Sunday morning, whilst 3 members of staff failed to acknowledge me, let alone serve me. I ended up walking out and going into town instead. We... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 24, 2014 via mobile

Whilst the hotel is clean and the room was spacious I have to say it was the most disappointing stay I have ever had. Single glazed windows meant for a terrible nights sleep on very uncomfortable mattresses. The door to the room barely locked meaning that a sneeze would push it open, so do not stay with anything of monetary... More 

Was this review helpful? Yes 1
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Additional Information about The Imperial Hotel

Address: Station Rd, Stroud GL5 3AP, England
Phone Number:
Location: United Kingdom > England > Cotswolds > Stroud
Price Range (Based on Average Rates): $$
Number of rooms: 25
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Also Known As:
Imperial Hotel Stroud

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