Stayed for one night with my husband, all staff were very friendly and welcoming. We both had an excellent massage as part of the package. We had our room upgraded (without asking) due to the building work going on (which you are also infomred about on Late rooms when you book). We ate in the resturaunt in the evening which... more

Stayed here for one night, for a "rest and relax" break I'm sure once upon a time it was top of the tree, with a unique offering. Unfortunately, other hotels have overtaken it and it now has nothing different to offer from any other hotel with a spa. The hotel and spa could now be described as "past their best"... more

Booked as a birthday present for myself and 2 mates (2 in mid twenties and 1 ealry 30's). Cost £45.00 each for the day spa - use of pool, spa pool, steam and sauna rooms, gym and facial. Arrived early on the Sunday morn. Was greeted as we went in, got given our robes then made our way to get... more

we were booked in to stay as part of an anniversary celebration. On arrival we were shown to our room. We had been warned that it was small and so this came as no surprise. What was surprising (no shocking actually) was the filthy bathrobes hanging up for us to wear. I haven't seen collars so black since I last... more

My son was married here on 4th May 2008. a beautiful setting for a wedding. We stayed for three nights. Were made very welcome by all the staff. The food was excellent as was the service. The wedding itself was beautifully done and the hotel went out of their way to make it a very special occasion for us. The... more

I arrived at Le Spa with my boyfriend for a romantic night away. We arrived in the evening and were shown around by a giggling, unprofessional member of staff. Our room was nicely decorated but very small and like another report mentioned, the shower doors were a nightmare to open and close. We used the pool, sauna and jacuzzi but... more

Visited with a friend for a pamper day. Reception alovely but that is where it stopped! No staff around in the gym for advice Ladies changing area very small, showers and toilets old and dirty, one shower completely blocked with hairs! No complimentary toiletries, towels and robes seen better days. Access to hot tubs is through the dining area which... more

This was our second visit, a pamper day spa bought as a birthday present . There were 4 ladies in our party. We arrived to find a portable halogen heater in the reception area and as i checked in for my massage at 10am the lady apologised that it was so cold in the room, very relaxing!! The relaxing Orchard... more

Went on a "pick me up" break with my fiance afer xmas, had a wonderful time- beautiful venue, an ideal location for an event, especially a wedding. Treatments were great, and the facilities were 5 star- huge pool, outdoor hot tubs were lovely- and we were the only poeple in them! Would definatly recommend- didnt have dinner there, but we... more