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Stratton House Hotel

Gloucester Road, Cirencester GL7 2LE, England (Formerly Best Western Stratton House Hotel)
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1 room 1 guest
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213 Reviews from our TripAdvisor Community

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Traveler rating
    55
    74
    53
    21
    10
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30
141
1
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (63)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (29)
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Birmingham, United Kingdom
Level Contributor
76 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on a Travel Zoo 2 night break – excellent value. A well-proportioned bedroom on the first floor of ‘the old house’, No. 9 benefitted from a view over the croquet lawn as well as the afternoon sun. I think that Rooms 8 and 10 would be similar. There was ample hot water (sometimes a little too hot... More 

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Chester, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a 2 night stay, evening meal was tasty with reasonably priced drinks, breakfast had good choices hot and cold, all staff from check in to waiting on were polite and helpful, our room 25 was clean and a good size with great big bath towels as a bonus! In some areas of the hotel a bit of paint and... More 

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Newport, United Kingdom
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Thank you to Neil Heaven and his wonderful staff for making me and my partner Jayne's visit so memorable. We took advantage of a Groupon voucher and had a remarkably good value trip. For only £139 for the two of us, we had Bed and Breakfast for two nights with a meal and bottle of wine on the first night.... More 

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Manchester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Having booked this hotel for our anniversary weekend, we were looking forward to this break, but unfortunately the pictures displayed on their website didn't tell the whole story. Upon arrival, and after a long journey, we decided to have lunch in the bar, and after waiting for about 15 minutes for someone to serve us, I asked the receptionist if... More 

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Cheltenham, United Kingdom
Level Contributor
111 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed 1 week ago

We went for Sunday dinner and had very poor service, waiting for an hour before our main meal was ready and over 20 minutes for the drinks to arrive. The food was good and good for the value, but won't be rushing back. Old fashioned food and decor in need of a spruce up and new management as it is... More 

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Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write your review on Tripadvisor. I'm sorry that you had such a bad experience on Sunday. Unfortunately the wait was out of our control and I would like to apologise for that. Kind regards Neil Heaven General Manager More 

HEREFORD & CHELTENHAM
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A big thank you to all the staff for making my Daughter's wedding go off without a hitch on Friday. I have not heard a single negative comment for the whole days proceedings. The Wedding Breakfast was one of the best I have had. Thank you all for being so attentive. To those people placing negative comments about this hotel,... More 

Was this review helpful? Yes
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write your very nice review on Tripadvisor. It was a pleasure to hold your daughters wedding at the hotel and a privilege to be part of such a memorable day. I look forward to welcoming you to the hotel again, very soon. Regards Neil Heaven General Manager More 

Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We took Travel Zoo up on an overnight offer with dinner, B & B. It's a lovely old building, with croquette to play on the lawn, and a cosy bar. Dinner was very good, although the dining room overlooking the lawn felt rather small. The clientele averaged aged 60+, but everyone had a good time, and this was the perfect... More 

Was this review helpful? Yes
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for writing your review on tripadvisor, I'm pleased to read your comments and I look forward to welcome you back in the near future. Kind regards Neil Heaven General Manager More 

Norwich
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Just passing through for an overnight stay. At first the setting looked very nice and the hotel was busy with a wedding. Just a few things which tarnished the experience - the room smelled musty and we had to fling open the window. The cups had not been washed up, there was a sticky residue of stale, dried up coffee.... More 

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Chatteris, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A beautiful building in great gardens, a little tired but being refurbished so will be better once done. The restaurant is really good, food superb, location perfect for visiting local attractions. I got a good deal on Groupon but would have happily paid the going rate. Will certainly use again if I am in that park of the country. Had... More 

Was this review helpful? Yes 1
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write your review. I'm delighted that you enjoyed your stay and can see the refurbishment works that are taking place, I too think that the hotel will be fabulous when completed. I look forward to welcoming you back to the hotel in the near future. Regards Neil Heaven General Manager More 

Southampton, United Kingdom
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here one night on Travelzoo deal. Our room 42 was large, clean and comfortably furnished with two comfortable armchairs and table by window. Bathroom not large but big enough and plenty of spce for washbags etc. Bed very firm so might not suit everyone. This room has small window shadowed by trees so I felt it was a mistake... More 

Was this review helpful? Yes 1
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for your review on tripadvisor. Im pleased you enjoyed your stay with us and I look forward to welcoming you back to the hotel in the near future. Regards Neil Heaven General Manager More 

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