We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Stratton House Hotel

3.0 of 5 Gloucester Road, Cirencester GL7 2LE, England (Formerly Best Western Stratton House Hotel)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Stratton House Hotel
Professional photos View all
Browse nearby
Stratton House Hotel
Write a Review

117 reviews from our community

Traveler rating
    34
    37
    29
    11
    6
See reviews for
15
78
Solo
0
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (22)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (29)
All months
Telford, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars NEW

I have stayed at Stratton House 4 times in the past 18 months and think it reasonable to expect being treated as a regular. The Building has bags of character and the staff are all very pleasant, the food is good and we have never had a bad meal. However St James Hotel Group don't seem to value loyalty as... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We have just come back from an overnight stay here.Although the hotel is lovely the room is large & clean we couldn't fault it the waiting staff need some training in customer service.We went on a Groupon offer and noticed that everyone dining on a Groupon offer was served last and had their wine plonked on the table in front... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here for two days.and on our arrival we were booked in efficiently with the lady on the desk being very friendly. Our room was spacious and provided the usual provisions for tea and coffee. Although a little dated we felt that it fitted in with the hotel and its ambiance. The evening meal was very... More 

Was this review helpful? Yes
Swansea, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

The staff were helpful. All the furniture was in need of a good clean and very dated. The beds were very hard. The bar staff needed training and they ran out of the only draught beer on a Friday evening. We asked for a beer mat and were given place mat. The food was fair but overpriced and the peas... More 

Was this review helpful? Yes
Bristol, United Kingdom
Top Contributor
57 reviews 57 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We have eaten here a couple of times and enjoyed the whole experience. The staff are so friendly and the surroundings pleasant/ relaxing. Our recent lunch deal was delicious including a tasty soup and salmon main course. There is plenty of parking and a light airy dining room.

Was this review helpful? Yes
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for your feedback on Tripadvisor. I'm really pleased that you have has a good experience in our restaurant. We have just started a diners club which you may be interested in with some great offers and added value for members. I look forward to welcoming you back to the hotel in the near future. Neil Heaven... More 

St. Albans, United Kingdom
Top Contributor
73 reviews 73 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We have recently enjoyed a most pleasant overnight stay at the Stratton House Hotel, near Cirencester. Our room which overlooked the lawn was very comfortable and well appointed. The beds were comfortable and there was plenty of room to move about. However, there is no lift but there are a decent number of rooms at ground level which should adequately... More 

Was this review helpful? Yes 1
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write your review on Tripadvisor. I'm delighted that you had a good stay at the hotel and my team looked after you. I have placed a copy of the review on the staff notice board and have spoken with the Chef and Megan personally. I look forward to welcoming you back... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We had a lovely time in Cirencester and, overall, enjoyed our stay at the hotel but it does need some serious updating! The staff were attentive, friendly and helpful, the food was good and it was all very clean and tidy, BUT...the bed was the hardest we've ever slept on and the decor was mid-90s at best. The bathroom was... More 

Was this review helpful? Yes 1
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write your review on Tripadvisor. I agree that the hotel requires a bit of updating and as a company were are currently working through the hotel to freshen up some of the rooms, most public areas and conference rooms have been completed. Thank you again for your review and I look... More 

Wantage, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a really enjoyable late "Festive Lunch". Restaurant was well laid out with nice views across the walled garden. The staff were very friendly especially the Restaurant Manager who provided a faultless service. Prices were really good value and the hotel has just introduced "Fish Friday" which I believe is £6.95 per head (Not too sure about this!) and there... More 

Was this review helpful? Yes
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write such a lovely review. I'm please you enjoyed your festive lunch with us. We are currently preparing our spring menu and I hope to welcome you back to the hotel in the near future. As I know you like your turkey, if you give me a call in advance I... More 

Derby, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We bought a Groupon voucher for a two night stay with breakfasts, one evening meal and bottle of wine. Our room was spacious and nicely furnished. The bathroom was small but clean. Receptionists were efficient and helpful - especially when helping me get onto the internet and giving us directions. Our evening meal was fabulous - salmon and then a... More 

Was this review helpful? Yes 1
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time write your review. I'm thrilled that you enjoyed your stay at the hotel and enjoyed what a lovely town like Cirencester has to offer. I have placed a copy of the review on the staff notice board for them to take a look. I do hope we have the pleasure of your... More 

Derbyshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed in a Groupon offer with our 2 children and asked the very pleasant lady who did the booking for 2 rooms next to each other which we got, would have been nice to have had an interconnecting door as there was plenty of room. We had 25 and 26. Room 25 is a little largest and more updated... More 

Was this review helpful? Yes 1
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review on Tripadvisor. I'm really pleased that you enjoyed your stay with us. I can confirm that the pillows have been changed in the room and we are looking to redecorate that corridor of rooms in the future. I hope you enjoyed your birthday and I look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Stratton House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Stratton House Hotel

Address: Gloucester Road, Cirencester GL7 2LE, England (Formerly Best Western Stratton House Hotel)
Location: United Kingdom > England > Cotswolds > Cirencester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Stratton House Hotel 3*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with LateRooms, Booking.com, Priceline, TripOnline SA, Despegar.com and Odigeo so you can book your Stratton House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Cirencester
Cirencester Best Western
Best Western Stratton Hotel

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (4)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (26)
Viewed
Dining (2)
Viewed
Room/suite (1)
Hotels you might also like...
Check In Check Out
Price Your Stay