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Stratton House Hotel

3.0 of 5 Gloucester Road, Cirencester GL7 2LE, England (Formerly Best Western Stratton House Hotel)
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Stratton House Hotel
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Stratton House Hotel
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99 reviews from our community

Traveler rating
    31
    29
    24
    9
    6
See reviews for
12
66
Solo
0
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Berkshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

On arrival not much of a welcome from the reception, our room was very good, our room was clean and tidy, very big plenty of space as well as the bathroom, plenty of tea and coffee in the room. The bed could do with a new mattress, sounded like BIG BEN when you turned over, (room 16), The food was... More 

Was this review helpful? Yes 1
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write your review on Trip Advisor. I'm sorry to read about the mattress in room 16 and upon inspection I totally agree and have ordered a new one, thank you for bringing this to my attention. I'm disappointed that reception did not make you feel welcome on arrival and didn't offer... More 

Stratford-upon-Avon, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Wow! Our stay here was meant to be relaxing, it was our first time away from our baby and from the hotel description and photos we were looking forward to a Cotswold retreat. So we booked a two night stay with some vouchers we'd been given as a gift, and upgraded to a superior room at a costly £40/night. On... More 

Was this review helpful? Yes 5
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel could be very nice indeed if the decor and soft furnishings were updated and some attention was given to the Pot of tea for two - very good and obligingly brought hot water on request Finger sandwiches - freshly prepared but average with scanty filling tuna, egg and cress and cheese with pickle on white/wholemeal. Scones - large... More 

Was this review helpful? Yes 1
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write your review on Trip Advisor. The hotel is currently going through some refurbishment, which is an ongoing process for 2015. I'm pleased that you enjoyed our home baked scones, and hope to welcome you back to the hotel in the future. Neil Heaven General Manager More 

Hoylake, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in November and December for one night only on each occasion. I used to stay regularly when it was part of the Best Western Hotel group and must say that it is no longer in the same class as it was then. On both recent occasions the rooms were tired and out-dated and the whole... More 

Was this review helpful? Yes 2
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear guest Thank you for your review, we are currently going through a refurbishment programme in 2015 and some of our standard bedrooms are within that programme. I look forward to meeting you on your next visit. Neil Heaven General Manager More 

South West England
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our two night stay over new year was reasonably priced compared to other hotels. Our bedroom was pleasant but the bathroom could have been better - everything worked but it was very basic. The lounge had a real country house feel but dinner on both nights was held in a well decorated but rather anonymous room. Food was good but... More 

Was this review helpful? Yes 1
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to writ your review, I have printed your constructive feedback off and passed it to our Head Chef. I agree it was a good fun night and all guests seemed to get on extremely well. I look forward to welcoming you back to the hotel in the near future. Regards Neil Heaven... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have just enjoyed three days and two nights at this hotel, the New Years Eve Gala Dinner was excellent as was the dinner the following evening. Yes the decor is old but then this is an old building and you would not want to see modern furniture in this type of hotel, Our room was spotless and large, and all... More 

Was this review helpful? Yes 6
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for your review on Trip Advisor. It was a pleasure having you at the hotel over the new year period and hope to see you in the not too distant future. Regards Neil Heaven General Manager More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is not a boutique hotel and is reflected in the pricing. What this hotel is about is charm. It is an old country house and picturesque. Yes the room we stayed in was old fashioned and the bathroom could do with a refurb, but, everything worked and it was clean with maybe the odd cob web that I... More 

Was this review helpful? Yes 4
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review on trip advisor. I'm really pleased that you enjoyed your New Year break with us. I do hope to welcome you back to the hotel in the near future, and again wish you a very happy 2015. Neil Heaven General Manager. More 

Buxton, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had booked a two night New Year Break for 3 couples so felt responsible for any shortcomings. Hotel well signed and car park more than adequate. Exterior of hotel very pleasing. Arrived on a cold day but hotel very warm inside ( everywhere ). Immediately felt comfortable. Nice friendly receptionist who completed registration quickly and efficiently. Then on to... More 

Was this review helpful? Yes 2
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write your review on tripadvisor. I'm extremely pleased that you and your guests had such a good time over the New Year celebrations, it was a pleasure to have you and your guests and I look forward to welcoming you back to the Hotel, in the near future. Neil Heaven General... More 

Gloucester, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

WE Stayed One Night Our Room Was Very Nice And Big,Food Was Basic And Average, Staff Were Very Nice. Bar And Hotel No Atmosphere.We came with two other couples and enjoyed our stay but we feel there was something missing it felt like you should not be enjoying yourself

Was this review helpful? Yes 3
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review on Trip advisor, its only through constructive comments such as yours that we can strive forward to continually improve our service standards. Regards Neil Heaven General Manager More 

Swindon
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 20, 2014

We attended a Christmas Party Night as guests of a company. Held in the Stratton Suite, the food was excellent, service was really good, and the atmosphere in the room ideal for the number of people attending. I'm guessing around 45 people in the room... just cosy... any more and it would have been crowded. Summary... an enjoyable night out...... More 

Was this review helpful? Yes 1
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guests Thank you for taking the time to write a review on trip advisor, I'm pleased that you enjoyed you Christmas party night and the food quality was good. We look forward to welcoming you back in the near future. Neil Heaven General Manager More 

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Additional Information about Stratton House Hotel

Address: Gloucester Road, Cirencester GL7 2LE, England (Formerly Best Western Stratton House Hotel)
Location: United Kingdom > England > Cotswolds > Cirencester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Stratton House Hotel 3*
Number of rooms: 39
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Also Known As:
Best Western Cirencester
Cirencester Best Western
Best Western Stratton Hotel

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