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Stratton House Hotel

3.0 of 5 Gloucester Road, Cirencester GL7 2LE, England (Formerly Best Western Stratton House Hotel)
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Stratton House Hotel
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Stratton House Hotel
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84 reviews from our community

Traveler rating
    27
    22
    22
    7
    6
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11
58
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

We had an Argos gift experience voucher and chose this hotel for our two night break. What an experience!! If we had checked in earlier we would have checked out straight away instead of having to endure one night. Thick dust around the thread bare carpet. Damp, musty wardrobe. Cobwebs all around and grubby armchairs. We felt itchy and slept... More

Was this review helpful? Yes
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Many thanks for taking the time to discuss your stay with us by telephone. I found your comments very constructive and have taken them on board. I look forward to welcoming you back in 2015. Regards Neil Heaven More

Exeter, United Kingdom
Top Contributor
61 reviews 61 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The reception staff were very pleasant and helpful. The room was large and very tastefully decorated. We have stayed in more expensive hotels and not had such a good room. We could not fault the breakfast - lots of choice and freshly cooked. Vegetarian option was good too. All in all we would highly recommend this hotel as it was... More

Was this review helpful? Yes
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Many thanks for your comments and I look forward to welcoming you back in the near future. Regards Neil Heaven More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A Groupon two day stay to celebrate my 65th birthday. It was a late booking and we were in the disabled room (20).We could not have wished for a better room. This was more like a suite with its table, armchairs etc. and enormous bathroom. We could not get the TV to work, initially and rang reception. Within two minutes... More

Was this review helpful? Yes
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Many thanks for your comments and I look forward to welcoming you back in the near future. Regards Neil Heaven More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 1 week ago

Overall value for money on a Groupon deal was good, but the hotel could be so much better. The staff were all very courteous and helpful and the food for our one evening dinner was excellent. Breakfast was acceptable but we have had much better traditional cooked 'all-English' food before. The shower in our room 26 was not fit for... More

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Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay on Trip Advisor. I would also like to thank you for reporting the fault with the shower in room 26 on your departure. I can confirm that we did check the shower and I have ordered a new thermostat as the one inside the shower had seized. With... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just stayed at the weekend at the Stratton house - fantastic staff hotel and location in Cirencester - would totally recommend to anyone travelling to this area the staff are fantastic and the hotel is very charming all you would want for a short break!

Was this review helpful? Yes
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest I'm delighted that you enjoyed your stay at the hotel and would like to thank you for taking the time to write a review on trip advisor. I look forward to welcoming you back to the hotel in the near future. Neil Heaven General Manager More

Staines, United Kingdom
Top Contributor
100 reviews 100 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First i will start with the staff who were all excellent and Patricia who was on reception deserves a special mention, we were involved in a road traffic accident on the Sunday morning and when we returned to the hotel she was very helpful.The food was also very good we had the cooked breakfast and although you sometimes may have... More

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Potters Bar, Hertfordshire
Top Contributor
55 reviews 55 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent two super nights in this lovely old hotel. The staff were all friendly and efficient. We had a nice big room that was spotlessly clean, room 26. The only problem was that there were no spare toilet rolls in the room! The dinners were tasty and well presented, and breakfasts, although all serve yourself, were very good, tasty,... More

Was this review helpful? Yes
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Many thanks for your comments and I look forward to welcoming you back in the near future. Regards Neil Heaven More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We found this hotel through a Groupon Ad, which really should have alerted us. But the photos looked lovely and the people seemed helpful, so we gave it a try. Although very clean, the hotel is in desperate need of modernisation. Everything was old and very tired. Our room, which was located at the end of a long warren, was... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is situated in a good location near to Cirencester Town Centre close to local shops,bars and Saturday market. However the hotel itself could do with modernisation I appreciate its a old building but the interior is in need of some much needed TLC.

Was this review helpful? Yes 2
Broadstairs, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My wife and I recently stayed for four nights at The Stratton House Hotel and left quite disappointed. The comments of our taxi driver upon arrival did not augur well when he informed us that the Hotel had recently been taken over and was in need of improvement. There is much to commend the Hotel: being just outside of Cirencester... More

Was this review helpful? Yes 1
Stratton-House-GM, General Manager at Stratton House Hotel, responded to this review

Dear Guest Firstly, let me thank you for placing your review on Tripadvisor. After reading your review I can see why you would be frustrated. The hotel has recently been taken over by a new company and there has been quite a few management changes. I'm pleased to say i'm one of them I started as General Manager on Monday... More

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Additional Information about Stratton House Hotel

Address: Gloucester Road, Cirencester GL7 2LE, England (Formerly Best Western Stratton House Hotel)
Location: United Kingdom > England > Cotswolds > Cirencester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Stratton House Hotel 3*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Odigeo, Despegar.com and TripOnline SA so you can book your Stratton House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Cirencester
Cirencester Best Western
Best Western Stratton Hotel

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