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All 6 Cirencester hotels

The Fleece at Cirencester

5.0 of 5 Hotel   |   Market Place | 41 Dyer Street, Cirencester GL7 2NZ, England (Formerly Jarvis Fleece Hotel)
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The Fleece at Cirencester
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Ranked #2 of 6 Hotels in Cirencester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
colleen_mcnaughtan Plymouth, United Kingdom
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322 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed at The Fleece with my 4 sisters for a girly weekend!! Great accommodation, food, service- nothing too much trouble for the team. Waiters and waitresses so helpful a credit to the business. Smashing atmosphere. Menu for breakfast and evening brilliant and varied. Set right in the heart of the town meant great for shopping- 14 charity shops at last... More

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London, United Kingdom
Top Contributor
56 reviews 56 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Sunday breakfast for non-residents a bit of a mixed bag. Staff certainly wanted to please but seemed overwhelmed with logistics relating to the kitchen including provision of cutlery and plates. Cold buffet for £3.95 included fresh fruit salad, croissants, toast, fruit juice and a lovely hot drink; £6.95 provided a full cooked breakfast and hot drink - very good value.... More

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Fleece C, Dawn Hawkins, Operational Support Manager at The Fleece at Cirencester, responded to this review

Hello Please accept our apologies that breakfast wasn't as slick as we would want it to be. We have recently recruited some new team and are working hard to get everyone up to speed. I hope you'll come and see us again soon when I know the service will be much improved. Thanks for the feedback, it's really valuable to... More

Gloucester, United Kingdom
Top Contributor
72 reviews 72 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A regular visitor for weekend lunch, excellent choices for vegetarians. Staff are always friendly and the service is very good. Christmas menu has now been released and looks very tempting, would imagine it's a fab venue for the start of a Christmas party!

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Fleece C, Dawn Hawkins, Operational Support Manager at The Fleece at Cirencester, responded to this review

Hello Great to know you enjoyed your most recent visit - now check the diary and get that Christmas party booked, you're right it is a fab venue! See you again soon More

High Wycombe, United Kingdom
Top Contributor
59 reviews 59 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I booked a number of weeks ago for a Friday night dinner, thank goodness I did. The place was heaving!! Lovely buzzy atmosphere. The food was good and there was an excellent selection (loved the parsnip bahjee's) that kept all of us happy. I think our main waitress must have been fairly new as she was a bit 'wisheywashey' and... More

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Fleece C, Dawn Hawkins, Operational Support Manager at The Fleece at Cirencester, responded to this review

Hello Thank you for your review, its really important to hear if we are meeting expectations. We've recently recruited some great new team members but they are still learning - your feedback will help us know where we need to be focusing. Lovely to hear that the atmosphere and food were good - the bahjees are a particular favourite of... More

Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Staff were excellent. booking in time was 2 o'clock we booked in at 3.30 ish and when we got to the room it hadn't been cleaned or tided up from the previous people. Dirty glasses, sheets and towels. Staff were very apologetic and when we came back to the room later it was very clean. Went to make a cup... More

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Fleece C, Dawn Hawkins, Operational Support Manager at The Fleece at Cirencester, responded to this review

Thank you for taking the time to give us your feedback. Firstly, apologies that your room wasn't ready on your arrival, we had some last minute changes to room allocations which threw us off balance but we are really sorry it impacted on you. We like to offer fresh milk for your in-room drinks, much nicer than the UHT alternative... More

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed as a family of four in one room and were really well looked after. Cirencester is an interesting place and this hotel is well-situated for exploring the town on foot. The food was delicious in the evening and the breakfast was very tasty. Our room was clean and spacious. The cask ale was terrific but the best thing... More

Was this review helpful? Yes 2
Fleece C, Dawn Hawkins, Operational Support Manager at The Fleece at Cirencester, responded to this review

Thank you for your lovely review. When guests tell us we get it right it really puts a spring in our step so thank you! Hope you'll come and see us again soon. More

Swindon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I posted a review about 6 months ago following a lunch time visit during which I failed to get served in almost an hour. I was particularly annoyed because I had been assured there was unlikely to be any delay and therefore no problem getting food within our restricted office lunch hour. A situation made worse by the number of... More

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Fleece C, Dawn Hawkins, Operational Support Manager at The Fleece at Cirencester, responded to this review

Hello Yvonne Really pleased your return visit was much better, we are constantly striving to improve. Please say hello next time you're in for lunch. Regards Dawn More

Philadelphia, Pennsylvania
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night. The hotel is in the center of this small village. They have a bar and restaurant on site. the reviews for the restaurant say the service is slow but we didn't find that to be true. Our tour guide said this is the best food in town, but I found it to be average... More

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Fleece C, Dawn Hawkins, Operational Support Manager at The Fleece at Cirencester, responded to this review

Thank you for taking the time to write a review. I'm sorry you were disturbed by noise from the bar, its very unusual but we do have really quiet areas of the hotel so mention it next time you stay and we'll find you a great room where an early night is guaranteed. We get lots of good feedback about... More

south yorkshire
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Just thought I would add another review - high time I updated my views since I last reviewed this inn. Before I start I'd just like to say that I'm pretty picky and say what I think (you can tell that from my other reviews) - I'm no pushover! Yes, the Fleece is quirky, has no lift, has odd size/shaped... More

Was this review helpful? Yes 1
Fleece C, Dawn Hawkins, Operational Support Manager at The Fleece at Cirencester, responded to this review

Thank you so much for your review! It's really pleasing that you get what we are trying to create here at The Fleece - we are a bit quirky but we will always do our best to ensure our guests have a great time and its wonderful when that's recognised. Please say hello when you're next here, I'd like to... More

Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We found the room very comfy and clean room 4 great. The service at this place was shocking half the menu was unavailable wine out of stock that's on the wine list. Dirty plates and glasses left on the tables. No remote for tv in the room no milk for coffees in the room one small bottle of water between... More

Was this review helpful? Yes
Fleece C, Dawn Hawkins, Operational Support Manager at The Fleece at Cirencester, responded to this review

Hello Ian Its very disappointing to read that you didn't enjoy your stay with us. Please email me your contact details and I'll give you a call to discuss. thanks Dawn dawnhawkins@thwaites.co.uk More

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Additional Information about The Fleece at Cirencester

Address: Market Place | 41 Dyer Street, Cirencester GL7 2NZ, England (Formerly Jarvis Fleece Hotel)
Location: United Kingdom > England > Cotswolds > Cirencester
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Fleece at Cirencester 5*
Number of rooms: 28
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Also Known As:
The Fleece At Cirencester Hotel Cirencester
Hotel Jarvis Fleece

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