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Hotel du Vin Cheltenham

Certificate of Excellence
Parabola Rd, Cheltenham GL50 3AQ, England
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Hotel du Vin Cheltenham
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712 Reviews from our TripAdvisor Community

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Cardiff, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

amazing hotel in a great location, very friendly staff who looked after us throughout our stay. the bistro served fantastic food and the breakfast was just as good. would reccomend this hotel to any one

Helpful?
Thank Jackie146
Bristol
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a junior suite for my husbands 40th birthday, and thought a trip to Cheltenham would be nice. I called and specifically asked if all the junior suites had a bath in the room, and was told they do, so went ahead and booked on line. On arrival we were shown to our room, by a lovely receptionist (Emma?)... More 

Helpful?
Thank DaisyCat27
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

A great choice for our spontaneous road trip to Cheltenham. Thank you Emma for a lovely welcome and check in. Dinner in the bistro was delicious, the staff were friendly and switched on. Do not miss the breakfast! Lovely fresh buffet selection and great eggs Benedict. Our room was generous and luxe. Go for an upgrade, we were not disappointed!

Helpful?
1 Thank Wenadee
Stephen W, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear WendyEman, Thank you for taking the time to write such a lovely review, it really is appreciated. I will be sure to pass on your comments to Emma and the other members of the team. The guys do do a mean Eggs Bennedict! Regards, Stephen More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My partner surprised me to a weekend away for my 40th birthday. We stayed in the Moët suite and it was truly stunning. The young lady on reception made us feel very special from the moment we arrived, she also brought us a glass of champagne to celebrate my birthday . My partner also treated me to 2 treatments which... More 

Helpful?
Thank DebbiePo
Stephen W, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Debbie, What a lovely review! I will be sure to pass on your comments to the team. I hope that you thoroughly enjoyed the rest of your birthday. We hope to see you again soon. Regards, Stephen More 

Doha, Qatar
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

On a horrendous night in January we braved the rain and cold to find the Hotel du Vin. We're still getting to grips with this part of the world and dark nights, rain and oncoming headlights don't help ... but several attempts driving around Parabola Road got us there. A time-warp reception area greeted us, and the adjoining bar area... More 

Helpful?
Thank DohaDi
Stephen W, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear DohaDi, Many thanks for taking the time to offer feedback regarding your evening with us. The '2 for 39' offer really is a fantastic one. I am sorry to hear that you were dissapointed by a couple of the dishes. We have changed some of the items on the Prix fixe menu, something that we do regularly. I was... More 

Tenerife, Spain
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Surprise New Years break for two nights & New Year's Day racing at Cheltenham. We had a great stay & made the most of the fantastic room we had, the Moët suite. Wow probably the nicest room we have ever stayed in, very big room & the biggest comfy bed, two roll top baths in the room & two monsoon... More 

Helpful?
1 Thank bren f
Stephen W, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Ben, Thank you for the lovely review. I hope that you had a good day at the Races! Moet is one of many lovely rooms here. I will be sure to pass on your comments to the team who i know will appreciate the feedback. We all look forward to welcoming you back here again soon. regards Stephen More 

Cheltenham, England, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An amazing 4 course sunday lunch. Staff were very accommodating and made a tomato soup as an alternative to the mushroom 'soup of the day'.The lunch was fabulous with amazing yorkshire puddings! We stayed overnight in the Moet suite. We have stayed here before and it is by far the best room of any hotel we have stayed at. Impeccable... More 

Helpful?
1 Thank Rachael P
Stephen W, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Rachel, Thank you again for a lovely review. It really does mean a lot to the staff. We all love the long Sunday lunches. Moet is just one of the lovely rooms, you should possibly try De Trafford next time! We look forward to seeing you again soon. Regards, Stephen More 

Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Just spent 7 nights here including over New Year. Everything about the hotel was just right. I had a room on the top floor of the new extension which, whilst not being enormous, was roomy, warm with a large 6ft bed, great white bed linen and down duvet - very cosy and warm, also nice and quiet not disturbed by... More 

Helpful?
1 Thank John H
Stephen W, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear John, It was a real pleasure to have you here. Many thanks for taking the time and offering some lovely feedback. It's always great to hear that everything was just right. I will be sure to pass on your comments to the team. We all look forward to welcoming you back again soon. regards Stephen More 

Gloucestershire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from a night deal offered for the hotel celebration for the end of a long illness. Upgraded on arrival to a better room as lift broken ,amazing room. Bar staff and restaurant staff very attentive, food good. But on checkout the problems started. Tried to charge for upgrade also for evening meals which had been prepaid. Receptionist could... More 

Helpful?
1 Thank Lynda H
Stephen W, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Lynda, Thank you for taking the time to offer us some great feedback. I'm very happy to hear that you enjoyed your stay, the room and staff. I am frustrated that the check out proceedure may have marred an otherwise fantastic night away. Just say the word when you are next here and i'll ensure that all runs perfectly... More 

Bristol, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 31, 2015

I had heard some of this chain were in need of a facelift, but this one is fine and dandy. Our Standard room was bigger than expected, clean and quiet. Annoying minor details like those horrid clip-in hangers, and a kettle that won't fit under the sink tap were the Lows, but the Highs outweighed them. Breakfast was generous and... More 

Helpful?
Thank Cat M
Stephen W, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Cat, I'm really glad that you enjoyed your stay with us and that you found the staff switched on and friendly. A kettle that doesn't fit under the sink tap is something that certainly needs looking at. Do let us know when you are next visiting so that we can welcome you well again. regards, Stephen More 

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