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Hotel du Vin Cheltenham

4.0 of 5 Parabola Rd, Cheltenham GL50 3AQ, England
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Certificate of Excellence 2014
Hotel du Vin Cheltenham
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Hotel du Vin Cheltenham
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515 reviews from our community

Traveler rating
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    74
    26
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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    (515)
  • Mar-May only
    (128)
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Cardiff, United Kingdom
Top Contributor
135 reviews 135 reviews
44 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We went and ate at the restaurant for a birthday celebration and whilst the atmosphere was great and the waitresses and waiters very pleasant the service was extremely slow. We did not order starters and it was over an hour before we got our main courses, which is unacceptable. No one came over to apologise for the delay. As a... More 

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Manchester, United Kingdom
Top Contributor
64 reviews 64 reviews
36 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Needed a room for one night in Cheltenham and prices had gone mad due, I guess, to pre-Christmas parties, found HdV on some search engine or other and at £118 including breakfast it seemed great value. My room (Casa something) was great, big bed, pleasant bathroom, Nespresso and a reasonably priced minibar. Breakfast was fab and the kippers were delicious.... More 

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Gibraltar
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is one of the best in Cheltenham. Their service staff and food is exceptional. The location is nice and central perfect for strolling into the town centre for shopping. I would highly recommend it to anyone

Was this review helpful? Yes
GM-HDV-Cheltenham, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear ZinoCasino, Thanks for your great review. I am pleased you had an excellent stay at Hotel du Vin recently and a huge thank you for voting us the best hotel in Cheltenham! That has gone down really well with the whole team. I hope you get the time to stay with us or at another fabulous Hotel du Vin... More 

Birmingham, United Kingdom
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on race weekend Everything was perfect - staff lovely, nothing too much and the room very smart Parking was tricky but if you look had enough you can go on street or a short walk to pay and display if the car park full Breakfast was nice, again noting too much trouble. Didn't eat here this time in... More 

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GM-HDV-Cheltenham, General Manager at Hotel du Vin Cheltenham, responded to this review

Thank you Sutttraveller for a great 5 star review! Clearly you enjoyed every aspect of your stay and we are all delighted. I sincerely hope that we can welcome you back when you are next visiting the area so we can provide more memorable Hotel du Vin experiences. Many thanks, Ed. More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked 2 rooms here to stay over for my daughter's graduation & it was a great choice. We had a standard and a superior room, both of which were beautifully furnished with lovely, big comfy beds. Our room had a roll top bath which was a rather luxurious touch. There are nespresso machines and extensive mini bar choices in... More 

Was this review helpful? Yes 2
GM-HDV-Cheltenham, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Samantha H, Thanks for such a great review after staying with us recently. I hope the graduation also went well. It's great to read what you really liked about your stay, our rooms are great and many have different features. The bar team loved the feedback on your Mojito, they do make great cocktails! I have also spoken to... More 

Bristol England
Top Contributor
53 reviews 53 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stunning hotel and definitely one of the best hotel du vin's in the country. Lovely public areas. We booked a junior suite and had expectations as per the website of the double bath set up in the quite. This suite did not have it, however, it didnt really make that much difference. Check in very smooth and welcoming. Room was... More 

Was this review helpful? Yes 4
GM-HDV-Cheltenham, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear MarcBRS, Thank you for providing us a review following your recent stay at HdV Cheltenham. It is always helpful to receive comments both positive and negative so that we can work on improving service levels to our much appreciated clientele. I am pleased that your room was well appointed and that most staff you encountered were helpful. I have... More 

West Midlands
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited Hotel Du Vin for a friends 40th. It was booked as a surprise and it didn't disappoint It was a lovely experience from start to finish. Stress free check in, wonderful room and extremely friendly staff. We didn't eat in the restaurant but we did have cocktails in the bar before going out for the evening and we... More 

Was this review helpful? Yes 1
GM-HDV-Cheltenham, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Mrs_Mongoose, Thank you for your great 5 star review, it is very much appreciated by all at Hotel du Vin Cheltenham. I am pleased that you all had a wonderful stay and I look forward to you returning soon! Thanks again, Ed. More 

Birmingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was great. Spotlessly clean with double monsoon shower, twin baths, huge TV and a surround sound system. Which brings me to the first problem. There where no instructions in the room on how to connect/operate the sound system. Wi-Fi internet access in the room was terrible to the extent that it was non-existent so we had to use... More 

Was this review helpful? Yes 2
GM-HDV-Cheltenham, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Guest, I am sorry that we did not meet your expectations during your recent visit to us. I have reviewed your comments with the relevant teams to ensure that there is no repetition. We pride ourselves on providing excellent customer service and I do hope we have the opportunity to welcome you back so we may make amends. Please... More 

Bath, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We love Hotel du Vin and Cheltenham didn't disappoint. Good location within walking distance of the town centre. Helpful and attentive staff. Cosy room, spotlessly clean and as always with Hotel du Vin, a fabulous monsoon shower. Good quality food at dinner - portion sizes are a little generous. Breakfast was lovely - lots of choice. Easy and efficient checkout.... More 

Was this review helpful? Yes 1
GM-HDV-Cheltenham, General Manager at Hotel du Vin Cheltenham, responded to this review

Thank you very much for your wonderful review. It has been distributed amongst the teams, it is always great to receive '5 stars' from guests! I hope we can welcome you back in the near future. Regards, Ed. More 

Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When we stayed at the hotel last month, I made a reservation for afternoon tea. When I arrived the next day, the reservation had been lost. Although it was sorted out in a reasonable amount of time, I think I would have been better off it had not been. The sweets and scones were quite nice, but the sandwiches were... More 

Was this review helpful? Yes
GM-HDV-Cheltenham, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Guest, I am so sorry that you had a less than satisfactory experience during your visit to the hotel. I would be delighted to put matters right and I would welcome a discussion with you. Please do call me directly at the hotel. Regards, Ed Duley More 

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Additional Information about Hotel du Vin Cheltenham

Address: Parabola Rd, Cheltenham GL50 3AQ, England
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin Cheltenham 4*
Number of rooms: 49
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Hotel Style:
#3 Business Hotel in Cheltenham
#3 Luxury Hotel in Cheltenham
#4 Romantic Hotel in Cheltenham
#6 Family Hotel in Cheltenham

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