On arrival the receptionist was friendly and helpful and sorted out car parking in their underground car park. There are 29 spaces available on a first come first served basis at a cost of £5 per night. If you move your car, you might lose your space. You can also leave your car there at a cost of £1 an... More

Walked into the room to be greated to a horrendous smell which even after leaving the windows open (until the music out side become unbareable at 5am!) Did not help. Carpet needed a good Hoover and the curtains were the uglyest monstrosity I've ever seen. Carparking is VERY minimal and also chargeable which I hadn't realised. Staff were uninterested and... More

Overall graet value and the staff were extreamly helpful, we were in the area for a race and they found a secure area inside for our bikes and made us a pack up breakfast as we had a very early start. Only down side was the near by bars and night clubs meant there was alot of poeple shouting on... More

Booked at the last minute based on the good reviews. Once we arrived we were greeted by a great service and brilliant room. Clean, tidy and stylishly modern. Very impressed and a great nights sleep

Very good location in centre of Cheltenham. Very friendly and helpful staff and excellent breakfast. Room was comfortable enough and overall no complaints.

Wasnt sure what we were really getting when we booked online, but we were really pleased, so much so, we booked an extra night! Well positioned for an easy walk into the town, although bars and restaurants are literally just round the corner, also, you get discount in some of the local places if you show the flyer your'e given!!... More

The Staff at the Big Sleep Hotel were very polite and friendly. They supplied us with a map of Cheltenham and a list of restaurants where we would get discount if we showed our room cards, plus an extra 'where to eat booklet', these were very helpful. There is a 24hour bar to the left side of the reception area... More

We only paid 40 pounds per night per room after discount. We arrived with two cars and the secure parking was 5 pounds per car per night - very reasonably priced. The staff were friendly and we were given our rooms very quickly. The room was spacious but the bathroom was not that clean. My friend had a minor foot... More

Arrived at the hotel (from the train station £6 in a taxi) early as we were heading to the races. The guy in reception was extremley friendly and helpful, he put our bags behind reception as it was to early to check in and called us a taxi to the races (£7). After the races we came bag checked in,... More