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The Big Sleep

Wellington Street, Cheltenham GL50 1XZ, England
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1 room 1 guest
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The Big Sleep
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391 Reviews from our TripAdvisor Community

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Traveler rating
    75
    158
    85
    44
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (391)
  • Mar-May only
    (104)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (61)
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Birmingham, United Kingdom
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Short answer...Not really sure. The hotel is very conveniently located just a 2 minute walk from Cheltenham's High Street so it is great for a location point of view. The rooms are basic and I can't really call them chic. The gaudy blue probably adorned my bedroom walls when I was a boy in the early 1990s. The were equipped... More 

Was this review helpful? Yes
Simon D, General Manager at The Big Sleep, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am sorry to read that the throw on your bed was not replaced as it should have been, when marked. My housekeeping team have been re briefed on checking... More 

Deal, United Kingdom
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As many others have said, you get what you pay for. This is a pretty basic budget hotel. Our room was clean and had the usual coffee/tea facilities. Only one pillow each on the bed which was rather low and not very comfortable. It was rather noisy outside when the pubs chucked out. We had the breakfast, there was a... More 

Was this review helpful? Yes
Simon D, General Manager at The Big Sleep, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am sorry to read that the outside on street noise disturbed your stay whilst with us. I welcome your comments on the cooked buffet breakfast, we have recently added... More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Oh dear. Where to start?? The location was great for the wedding venue we were attending. Apart from that & the excellent staff on check-in & when we arrived back after midnight, there isn't really anything else to be positive about. The website photos look great, however we found our room to be grubby. There was a blue blanket on... More 

Was this review helpful? Yes
Simon D, General Manager at The Big Sleep, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am sorry to read that you found your room grubby. Had my team been aware, they would have happily offered you an alternative room, or re cleaned the room... More 

Travelers are raving about these Cheltenham hotels

1 review
2 of 5 stars Reviewed 1 week ago

We were rather disappointed with our room, as the website photos looked great; fresh, clean, modern decor. However on entering the room the first thing I noticed was the blue blanket over the end of the bed which had several white, crusted marks. Yuk! I removed it onto the white leatherette chair, which was also a very grubby looking. When... More 

Was this review helpful? Yes
Simon D, General Manager at The Big Sleep, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am sorry to read that you found your room grubby. Had my team been aware, they would have happily offered you an alternative room, or re cleaned the room... More 

Llandovery, United Kingdom
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 1 week ago

You get what you pay for!!The bed were not comfortable and very low and only one pillow for each bed.No information on the local area at all in the room.It was very noisy outside all night we had to have the windows open it was so hot in the room.Staff were great on reception and the location was good.

Was this review helpful? Yes
Simon D, General Manager at The Big Sleep, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am sorry to read that you found your bed uncomfortable and too low. All rooms com with extra pillows in them, but had my team been aware, they would... More 

Montreal, Canada
Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, the breakfast was very good and we will definitely go back if we have a chance. The hotel is closed to the bus terminal wich is useful if you want to explore the Cotswolds using the bus lines.

Was this review helpful? Yes
Simon D, General Manager at The Big Sleep, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am glad to read you had an enjoyable stay whilst with us and hope to welcome you again in the future. Once again, thank you for taking the time... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel was very cheap & you definitely get what you pay for. First impression was a corridor to the room that smelled of urine , then the room was not better. The decor was Eastern European & the curtains looked like someone had died in them. Spend some extra cash & have a cleaner experience elsewhere.

Was this review helpful? Yes
Scott T, General Manager at The Big Sleep, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am sorry to read that you found your room and corridor smelt on arrival. Had my team been aware, they would have happily offered you an alternative room. The... More 

Derby
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was perfect for exploring the Cotswolds. The staff were helpful and friendly. Rooms were large and basic with tea/coffee making facilities, hair dryer ect. The linen and towels were spotless. Breakfast was also included. It was a good standard for a budget hotel. The only negative was the noise from revellers leaving a nearby club/pub. We stayed for... More 

Was this review helpful? Yes
Scott T, General Manager at The Big Sleep, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am glad to read your recent review on the hotel and will pass your comment to my Housekeeper and Front of House Manager. I accept your comments on the... More 

Cardiff, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in august as a couple and found our double room clean and reasonably large. There is not a huge amount of storage space but its adequate for a few nights stay with some hanging space. There was quite a big selection of both hot and cold food at breakfast. Only downside is the room can get very hot... More 

Was this review helpful? Yes
Scott T, General Manager at The Big Sleep, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am glad to read your recent review on the hotel and thank you for your positive comments. I note your comments on the amount of storage space. I am... More 

London, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great place for a weekend away. Value for money, friendly staff, clean rooms, comfy beds, great shower and quirky curtains. Breakfast basic but filling. Great little bar for a night cap.perfect location, can be noisy but everything settles down after a late night out. Good place and would recommend for a weekend break.

Was this review helpful? Yes 1
Scott T, General Manager at The Big Sleep, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am glad to read your recent review on the hotel and thank you for your positive comments. I am glad to read you found breakfast filling. I am sorry... More 

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