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The Big Sleep

Wellington Street, Cheltenham GL50 1XZ, England
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Best prices for: 1 room 1 guest
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The Big Sleep
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The Big Sleep
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329 reviews from our community

Traveler rating
    65
    130
    74
    34
    26
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Sussex
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I needed somewhere to stay for 3 nights when visiting family a couple of weeks ago. On the strengths of reviews on here I booked on-line a few days in advance. This was my first visit and I didn't have a car, or partner, to worry about. Apart from reception and housekeeping no other staff were in evidence - I... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Lovely room, loved the colours mattress poor but can be slept on. Bathroom perfect lots of towels but messages on the mirror about charges should you steal the bath wash slightly off putting. Staff are so polite should you meet them around the hotel it a 'good morning' etc the casual dress uniform also helps to the friendly trendy image.... More 

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Leicester, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here whilst visiting family in Cheltenham. Very clean and warm room, hotel staff polite, friendly and very helpful. Nice to be within walking distance of the town and restaurants and it wasn't noisy at all even though it was a Saturday night. Only criticism there wasn't much choice on the hot buffet at breakfast.

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Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked this thinking it would be affordable but decent. Boy were we wrong! The bed was awful, the mattress was thin and hard, the carpet was thin and like Lino, the curtains were fuffy and the whole room didn't seem too clean. Didn't really sleep well at all as the pillows were like concrete and the bed was tiny. The... More 

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uk
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff very friendly,secure parking, room clean and comfortable, no noise at night, and we stayed on a Saturday night, good choice of breakfast, only a couple of minutes walk from the town centre.free wi fi.

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Ashtead, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a night while visiting Cheltenham to see friends. The staff were friendly (credit to the receptionist who found me a parking space at the back of the hotel when the underground park was full), breakfast had everything you need in cereal and pastries as well as sausages, bacon etc plus a range of hot drinks and fruit... More 

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Cardiff, United Kingdom
Top Contributor
78 reviews 78 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 1 night fri-sat lets start with the positives, we were lucky enough to get a parking space, the location is fantastic for shopping, great large triple room, small but adequate breakfast and a very nice reception/barman who was helpful and professional. Only a couple of negatives, take your own hairdryer the one provided in our room... More 

Was this review helpful? Yes 1
Herefordshire, United Kingdom
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

I stayed here on the recommendation of a number of colleagues. The car park, is a nightmare. My room, a twin, was on the top floor. It looked like it may have seen a Hoover at some point in the past six months, but certainly not recently. The ironing boar, when I eventually found one missed out on a couple... More 

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Rhyl, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 19, 2015

We recently stayed at the Big Sleep hotel in Cheltenham and had an excellent stay. Mark was the member of staff who dealt with us, who was extremely polite and efficient. We were given a parking space and on arrival had our room upgraded to a suite. We were then given a sheet of paper with discounts for eateries in... More 

Was this review helpful? Yes 1
Dudley, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

Great place to stay value for money ..clean ..warm ...friendly staff..and a great breakfast ...right in the center of things would highly recomend to anyone visiting Cheltenham or surounding areas .There are plenty of bars and restaurants and bars the town itself is a great place to visit .

Was this review helpful? Yes 1
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