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All 17 Cheltenham hotels

Cotswold Grange Hotel

4.0 of 5 Hotel   |   Pittville Circus Road, Cheltenham GL52 2QH, England
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Ranked #14 of 17 hotels in Cheltenham
A recent review
4 of 5 stars Reviewed March 12, 2014
63Timbo Bishops Stortford, United Kingdom
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151 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Bishops Stortford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2014

Stayed in this lovely hotel, whilst working on a project. A lot of refurbishment going on, which is being done sensitively and in keeping with the buildings age. Staff are professional and friendly, with nothing too much trouble. Breakfast gives a good choice and plentiful, with a nice touch, fresh fruit each morning. A testament to how highly I rate... More

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A TripAdvisor Member
5 of 5 stars Reviewed February 28, 2014

Staying at the Cotswold Grange Hotel for 2 nights and our first night has been great. The food is really good and the service is excellent. So peaceful here, a lovely escape to unwind from all the day to day worries. Would highly recommend. Booked through Travelzoo.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2014

Ok so there is some work going on inside to spruce the place up....so what!! And yeah the guy from reception went to the toilet so I had to wait a couple of minutes.....big deal, we all have to go!! The service here is excellent. Staff are very polite and professional and do anything you ask no quibbles! The room... More

Was this review helpful? Yes 1
Wolverhampton, United Kingdom
17 reviews 17 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2014 via mobile

This is a charming, friendly hotel with plenty of character. Bit rough around the edges in parts but all part of the character. We went on a dinner offer, the meal was a pretty good standard, the only real complaint was the restaurant was quiet, not something I guess the owners choose! Unlike a previous reviewer we did have the... More

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London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 26, 2014

We recently stayed for a Saturday night as part of a large party. From its website the hotel had positioned itself as a luxury niche hotel, the reality was different, luxury it isn't. Even at booking, the hotel wouldn't send me an email confirmation nor confirmation of the room rate, we were told that we would have to email first!... More

Was this review helpful? Yes 2
CGH_MGMT, Owner at Cotswold Grange Hotel, responded to this review

Thanks for your review. We’re sorry that you found aspects of your stay unsatisfactory. We have to say that your comments regarding our positioning are unfounded - there is no mention of luxury on our website for instance. What we are is an independent privately-run hotel in a beautiful period property with many wonderful features such as high ceilings and... More

Bedford, England, United Kingdom
Top Contributor
51 reviews 51 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 16, 2014

When we stayed the hotel was having work done which they alerted us to and stated we could cancel. The room was lovely and spacious with a very comfortable bed and nice bathroom (with a bath always a bonus!) The breakfast was divine with many options and the staff were very helpful. We'd definitely stay again.

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Birmingham, United Kingdom
Top Contributor
67 reviews 67 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 14, 2014

On arrival, I thoough 'what a lovely building' - elegant, characterful, smart and in a quiet, upmarket part of town. I should have stayed outside looking at the building.... There was no-one at reception on arrival. The manageress then could not find my booking. The staircase was in the middle of being decorated, with wallpaper in the middle of being... More

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CGH_MGMT, Owner at Cotswold Grange Hotel, responded to this review

Thanks for your review. The improvements made at Cotswold Grange in January were substantial (complete redecoration of both staircases) and unfortunately the work took longer to complete than originally thought – sorry for any inconvenience caused to you. We’re sorry other aspects of your stay were unsatisfactory – it is unfortunate that you did not communicate anything to us during... More

13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 28, 2013 via mobile

I have just had a two night stay at this hotel, and would recommend it to other people. The room was comfortable, but the bathroom was very dated in appearance. Breakfast was very good with a wide choice of items. Also, I found the staff to be very helpful and friendly!

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Worcester, United Kingdom
Top Contributor
56 reviews 56 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 24, 2013 via mobile

Stayed on Saturday night on a Travelzoo deal. Lovely building retaining lots of original features, although our room 29 was in a newer addition to the house and was very modern,clean, warm and comfortable perfect for 1 night. As said before the shower is wet room style making the rest of the bathroom wet after use, but this is easily... More

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Holly_CGH, Manager at Cotswold Grange Hotel, responded to this review

I am very pleased to read your wonderful review of your short break with us at Cotswold Grange Hotel in Cheltenham and would like to personally thank you for choosing to stay at our hotel. We take great pride in our service at Cotswold Grange Hotel and I am glad that you felt right at home during your stay. We... More

Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed November 20, 2013

This hotel looked good from what we saw on the internet. I found the reception area somewhat drab no flowers, and few decorations or pictures - very plain for a period property. The owner did not seem particularly welcoming either, not unfriendly just not very friendly which is what I would accept on arrival at a hotel I have paid... More

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Holly_CGH, Manager at Cotswold Grange Hotel, responded to this review

Thank you for posting your feelings about your stay at Cotswold Grange – we’re sorry that your expectations were not met. The room you were allocated was very recently refurbished – the carpet has an interesting tartan design with subtle colouration – not ‘vaguely stained’ as you say (how can the entire carpet be vaguely stained? – staining would be... More

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Additional Information about Cotswold Grange Hotel

Also Known As:
Cotswold Grange Cheltenham
Address: Pittville Circus Road, Cheltenham GL52 2QH, England
Location: United Kingdom > England > Gloucestershire > Cotswolds > Cheltenham
Business Center with Internet Access Free Parking Restaurant
Hotel Style:
#7 Luxury Hotel in Cheltenham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cotswold Grange Hotel 4*
Official Description (provided by the hotel):
Ideally positioned between Cheltenham town centre and its famous Racecourse, this distinctive Cotswold stone building offers free parking; free Wi-Fi; and an excellent restaurant. Situated in a quiet tree-lined avenue only a short walk from Cheltenham’s many attractions, the hotel exudes a character and charm that few establishments can match. Cotswold Grange has the generous comfort of a large period house with many enchanting features including high ceilings; beautiful decorative cornicing; the original cantilevered staircase; and a secluded garden with an ornamental fish pond. The unique attractions combine to make Cotswold Grange an ideal base for exploring Cheltenham and the Cotswolds. ... more   less 
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