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Cotswold Grange Hotel

Pittville Circus Road, Cheltenham GL52 2QH, England
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Cotswold Grange Hotel
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199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Preston, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked a quiet room because we needed some sleep. We were sent to our room in the basement next to a woman doing the laundry press. First impressions were dismal room in need of a refurb. Very old bashed furnishings and dark dingy woodwork which would look more inviting if painted white. The carpet looked ancient and we kept... More 

Was this review helpful? Yes
Wilmslow, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The rooms and hotel and general were a little bit shabby but were clean and homely but the thing that impressed me most was the staff, they were all friendly and full of enthusiasm . The food was of a good standard for the price and I would recommend for a business trip and as an extra the Wi-Fi is... More 

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Derby
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's a good hotel. The breakfast is nice. There's free wifi. The only reason I am giving it 3 to 4* is because I think it could be even better than what it is. It just needs a bit more care and attention and it could be 5*. No offence intended. The Staff are friendly. It's just minor things I... More 

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Tewkesbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The helpful and professional staff (Maja Podolska and Nirav Sheth) made the process for this group booking for our corporate clients a complete breeze. Nothing was too much trouble, efficient communication and our overseas guests thoroughly enjoyed their stay as they found the facilities, service and cuisine were of an excellent standard. Our company has many national and international visitors... More 

Was this review helpful? Yes
CGH_MGMT, Owner at Cotswold Grange Hotel, responded to this review

Thank you for your positive comments. Being a small team at Cotswold Grange we strive to be efficient when dealing with bookings – making the process as simple and easy as we can. We enjoyed looking after your clients – after a discussion with them we were able to come up with some special home cooked dishes that they particularly... More 

Brighton,UK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

We arrived at the hotel around 2pm and proceeded into the hotel where we were met with a blank stare from the lady behind reception - "YES" were the first words out of her mouth, I replied "we're here to check in", check-in isn't until 3pm", and with that nothing else was said. We left our bags and made our... More 

Was this review helpful? Yes 1
CGH_MGMT, Owner at Cotswold Grange Hotel, responded to this review

We’re really surprised by your comments – being a small independent hotel we try really hard to provide a warm welcome and good customer service – something we generally do well on as seen from other guest reviews - sorry if we fell short on this occasion. We very much appreciate the fact that customers have made a choice over... More 

Ludlow, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 5, 2015

Our room had been recently decorated to a high standard. It's clear they are working their way through the hotel. The staff were very helpful at all times. The breakfast was excellent too. The only thing we were slightly disappointed with, was that there was no chef onsite to cook evening meals. Apparently it was possible to pre-order from a... More 

Was this review helpful? Yes 1
CGH_MGMT, Owner at Cotswold Grange Hotel, responded to this review

We’re happy you enjoyed staying in one of our newly refurbished rooms and that you liked the breakfast at Cotswold Grange as well as the service from staff – it’s really good to hear when things come together well for our guests. Sorry we don’t have a chef cooked evening meal service on Sunday – we have to give him... More 

Huddersfield
Level Contributor
255 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
1 of 5 stars Reviewed April 27, 2015

Pretty awful room with dreadful bathroom in the middle of the bedroom. The only redeeming feature was a decent breakfast. Stained nursing home furniture in the bedroom too. Supposedly a 4 star hotel, we reckon 3 star B&B at best. Avoid.

Was this review helpful? Yes 3
CGH_MGMT, Owner at Cotswold Grange Hotel, responded to this review

We’re sorry the room wasn’t to your liking – although we’re perplexed by your description of the bathroom in the middle of the bedroom – none of our rooms have this layout. We do offer several different room types as seen on our website and other rooms may have been more to your liking. Glad you enjoyed the cooked-to-order breakfast.... More 

Travelers are raving about these Cheltenham hotels

Winsford, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed April 23, 2015

The hotel is in a pleasant road on the outskirts of the City Centre and provides plenty of parking. The hotel is being updated slowly but lacks features like pictures,plants,artefacts etc...to make it warmer and the room was adequate except that the windows in the bathroom were peeling paint.Beds comfortable enough. Breakfast was ok and I took the Smoked Haddock... More 

Was this review helpful? Yes 1
isle of wight
Level Contributor
122 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

We stay in this area fairly frequently and although we sometimes try a different hotel or bed & breakfast we always end up coming back here. Whilst not a deluxe or luxury establishment it is always clean & tidy, the breakfasts are a very reasonable choice, the staff are helpful without being obtrusive and for the price this hotel offers... More 

Was this review helpful? Yes 2
Folkestone, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 14, 2015

We stayed here for two nights last weekend as a family. We had a lovely family room on the second floor - clearly recently refurbished. The bathroom was incredible with a huge wet room type shower and a separate bath too. The whole room was immaculate. Nothing was too much trouble for any of the staff and the fantastic waitress... More 

Was this review helpful? Yes 1
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