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Premier Inn Cheltenham North West

Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
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Certificate of Excellence 2014
Premier Inn Cheltenham North West
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Premier Inn Cheltenham North West
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242 reviews from our community

Traveler rating
    86
    102
    42
    8
    4
See reviews for
67
84
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38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • Italian first
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    (242)
  • Mar-May only
    (46)
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There are newer reviews for Premier Inn Cheltenham North West
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Home Counties, U.K.
Top Contributor
56 reviews 56 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 26, 2014 via mobile

Whilst there are some very nice and very expensive hotels to stay in when visiting Cheltenham, the Premier Inn on Tewkesbury Road provides good value for money. It's a 5-10 minute drive from the town centre and a bus or taxi ride if you want to go out in the town in the evening. However, it has a perfectly good... More 

Was this review helpful? Yes 1
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to leave some lovely comments about your recent stay with us and we are pleased that you regularly stay here. It is great that you find our hotel to be a good central place to stay whilst you are in the area and that you are able to make use of our bar and... More 

Guildford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 20, 2014

Great location, nice hotel but our rooms were sooooo warm, even in October!! It was like sleeping in the tropics! Food good value for money, although the bar was a bit grotty, dirty seats and very little staff. The staff that were there were friendly enough though. Bus stop opposite goes straight into Cheltenham - £2.00 one way ticket, bargain.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your recent review, we appreciate hearing our guests comments and are sorry if we slipped up in a couple of areas, I have asked the relevant departments to review procedures. We would like to thank you for your feedback on the warmth of the bedroom and that it did not meet the expected level of comfort. this,... More 

Weymouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 20, 2014

Stayed at this Premier Inn for two nights, found it to be extremely comfortable and very clean. Staff are very friendly, helpful and polite. Beefeater next door also very clean and the food was very good.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay with us. The team here work hard to provide a great service and ensure all our guests have a comfortable stay. We are pleased to hear that you had an enjoyable meal at our Beefeater restaurant. We hope to see you again in the... More 

Hull Uk
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

We stayed as a family to go to the Cheltenham book festival. The hotel was lovely we arrived early and was greeted by a very informative man on the reception who gave us a map and directions into town explained where to catch the bus , where to park and about the one way system. The hotel room was clean... More 

Review collected in partnership with premierinn.com

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CheltenhamWest, Team member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to write a lovely review about your recent stay here at Cheltenham Northwest Premier Inn. We are glad that you enjoyed your stay and that you found our hotel to be clean and comfortable, which is what our housekeeping team endeavour to do for each and every guest. It is wonderful to hear that... More 

Birmingham, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 8, 2014

Of the chain hotels, Premier Inn looks the smartest. And I wasn't disappointed by the decor or comfort of the room. The only downside was that we were in a room close to the A4109, a busy dual carriageway leading from the M5 into Cheltenham. If you get the chance, opt for a room at the other end of the... More 

Review collected in partnership with premierinn.com

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CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to leave us a lovely review about your recent stay and for choosing Premier Inn. We always try our best to make sure our guests have a comfortable stay and will try allocate our guests to a different room if required. We hope to see you again in the future. Kind Regards Carol Molyneux... More 

Lincolnshire
Top Contributor
59 reviews 59 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 7, 2014

Sometimes a luxury hotel with plenty of public rooms for relaxing and socialising is needed. At other times a clean, comfortable place to spend the night is what is wanted and this Premier Inn met our criteria. On top of that, the receptionists were friendly and helpful and the location was ideal for a quick drive into Cheltenham. The only... More 

Was this review helpful? Yes 1
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your kind comments regarding your recent stay here at Cheltenham North West Premier Inn. We are glad that you had a pleasant stay and that we provided you with a clean and comfortable room. You mentioned a few pointers for improvements and we always welcome guest’s feedback, no matter how small and will ensure that we will... More 

Gosport
Top Contributor
61 reviews 61 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 4, 2014

Up to usual PI standard, only dislike we had a ground floor room which overlooked a staff courtyard and windows of adjoining pub restaurant which meant when we needed to put light on to see we also had to draw the curtains although not actually dark because diners sitting in the restaurant could see directly into our room not a... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Carol Molyneux (Team Member- Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you very much for taking the time to leave a review about your recent stay with us. We are sorry that you were not happy with the allocation of your room. We will always do our best to accommodate our guests and our receptionist would have gladly changed the room for you. If you would like to specify any... More 

Basingstoke, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 28, 2014

A good clean basic hotel with a Beafeater only a few steps away. The girls on reception were bright, happy, patient and welcoming, the young lady that booked me in made me feel relaxed, even though my card was playing up in the machine but she soon had me sorted with no problem. Everything was explained, and every time passing... More 

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are delighted to hear that you enjoyed your stay with us and found the team and facilities to be of an excellent service! The whole team are pleased you have taken the time to share your experience and work hard to ensure all our guests have a comfortable stay. We hope to welcome you back again soon. Kind Regards... More 

Orpington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed September 25, 2014

We were visiting family and this hotel was perfect. I must mention the bed which was exceptionally comfortable. The room was very clean but also very basic. There is no safe and no toiletries, No complaints though.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay with us here at Cheltenham North West Premier Inn. We are delighted to hear that you liked our comfortable bed. Our team always aim to provide our guests with a simple and smart hotel and a spot on experience. We hope to see you... More 

Nottinghamshire, United Kingdom
2 reviews
5 of 5 stars Reviewed September 22, 2014

Very clean, comfortable and relaxing. All staff were extremely friendly and helpful. Would definitely stay again. The Beefeater adjoining the Premier served an excellent breakfast and a good range of meals. Staff there were also very helpful.

Was this review helpful? Yes
CheltenhamWest, Team Member - Reception at Premier Inn Cheltenham North West, responded to this review

Thank you very much for taking the time to write a lovely review on your recent stay with us here at Cheltenham West Premier Inn, I am delighted to hear your enjoyed your stay and that you had great service from the Beefeater restaurant next door. The team here work hard to provide a great service and ensure all our... More 

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Additional Information about Premier Inn Cheltenham North West

Address: Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
Phone Number:
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range (Based on Average Rates): $
Number of rooms: 58
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TripAdvisor is proud to partner with Booking.com, Premier Inn, Priceline and Odigeo so you can book your Premier Inn Cheltenham North West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cheltenham West Hotel Cheltenham
Hotel Style:
#2 Best Value Hotel in Cheltenham
#3 Family Hotel in Cheltenham
#5 Business Hotel in Cheltenham

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