We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Premier Inn Cheltenham North West

Certificate of Excellence
Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Premier Inn Cheltenham North West
Professional photos View all
Browse nearby
Premier Inn Cheltenham North West
Add Your Review

257 reviews from our community

Traveler rating
    96
    105
    44
    8
    4
See reviews for
73
90
7
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (49)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (48)
All months
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Great room, comfortable bed. Quiet, had a lovely sleep. Don't bother with breakfast, service is dreadful! No cups, no hot water (was desperate for a cuppa), no butter. Staff really good at ignoring you too.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Frome, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Very friendly receptionist, going the extra mile to get a restaurant booking for me. Usual high quality bed and bathroom. Restaurant provided fairly predictable but good value meals. Only disappointment, and this is no fault of the staff, is that the corridors looked tired and dingy, and my bedroom chairs and curtains looked worn and dated. Generally this property would... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Portishead, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked at the very last minute and the only room available was the disabled room. Be aware that the beds in disabled rooms are smaller than normal. The room was fine and we didn't mind the lower basin/bath with handrails. We had room 10 which is opposite the door into the bedrooms and were awoken at 1.45 by very... More 

Was this review helpful? Yes 1
CheltenhamWest, Team Member - Reception at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to review your recent stay with us here at Cheltenham Northwest Premier Inn. We apologise for the disturbance that you had during the night and this is an issue that we take on board. Our night receptionist carries out hourly corridor checks to ensure that noise is kept to a minimum so that it... More 

Andover, Hampshire, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is just off the traffic lights on Tweksbury Rd and it has a Beefeater right next to it. Along the Tweksbury Rd you have plenty of shops and eateries to keep you entertained. The room we had was 25 and looked out to the back of the hotel over the car park. The room was temperature controlled and... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are delighted to hear that you enjoyed your stay with us and found the facilites very useful to you whilst you were staying with us. The whole team are pleased you have taken the time to share your experience and we hope to welcome you back again soon. Kind Regards Carol Molyneux (Team Member-Receptionist) More 

yorkshire
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we stayed here during feb half term on our way to devon. it was easy to find but didn't look that attractive from the outside. plenty of free parking and once inside it was exactly the same as all the other premier inns. staff friendly and check in quick there are only 2 floors so no lift . the rooms... More 

Was this review helpful? Yes 1
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your kind comments regarding the various team members you encountered during your stay and we are pleased that you found all of them to be pleasant, friendly and helpful. The team here work hard to provide a great service and ensure all our guests have a comfortable stay. We are also delighted to know that you found... More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

Stayed solo after an event in town- price is competitive but this place has the added bonus of free parking, just off the motorway and shopping centres right over the road. Room was spotless, well equipt and the premier inn beds are huge, high and comfy. Bathroom spotless and clean enough to bath If wanted. Check out was nicely late... More 

Was this review helpful? Yes 1
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for leaving a lovely review on your recent stay with us. We are delighted to hear that you enjoyed your stay with us and made use of the shopping centre opposite our hotel. I have passed on your positive comments to the staff who are pleased to hear that you received the high level of friendly service that... More 

yorkshire
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2015

Stayed one night with grandchildren, the room was clean and comfortable and very, quiet worth the money. Bathroom a bit cramped but think this was an older premier inn. We didn't eat here as it was just a stop over visiting family

Was this review helpful? Yes 1
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your comments about your recent stay with us here at Cheltenham Northwest Premier Inn. We always welcome guest’s feedback and are pleased to know that you found our rooms clean, comfortable and quiet. We hope to welcome back soon. Kind Regards Carol Molyneux (Team Member - Receptionist) More 

Oldham
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2015

Everything was great until the food side came into the equation. My advise is there are few places nearby that I would sooner eat next time. We waited ages for it to arrive just to find that only the eggs were fresh. Hard stale breakfasts don't really appeal 6 me or my family

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to provide us with your comments on your recent stay here at Cheltenham Northwest Premier Inn. I apologise for the disappointment and inconvenience you experienced during your stay. Your feedback enables us to inform the relevant department in order for them to review their procedures. We hope this doesn’t deter you from choosing Premier... More 

Grays Thurrock, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 3, 2015

stayed at this premier inn new years eve 2014, chose this hotel for the close proximty to cheltenham race course which we was attending on new years day.reception staff fantastic, restaurant very good and the unlimited breakfast was fantastic,beds very comfy, would recommend and would stay again

Was this review helpful? Yes 1
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are delighted to hear that you enjoyed your stay with us on New Year's Eve and found our reception team fantastic and helpful. Our restuarant staff are pleased that you enjoyed our unlimited breakfast in the morning. It is also great to hear that you found our beds comfortable and that you will recommend us. We hope to see... More 

Linslade, Beds.
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 3, 2015

We've just had another wonderful stay at The Premier Inn Cheltenham North West. The Staff are helpful, friendly, professional and above all SMILEY!! They really can't do enough for you. The room was great and the bed, as always, so comfortable you don't want to get out of it - we really must get around to purchasing one from Hypnos!... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to leave your positive comments about your recent stay with us here at Cheltenham Northwest Premier Inn. We are delighted that you found our staff friendly, helpful and professional and that you saw them smile, as we are always a happy team! Our staff always endeavour to make sure that our guests have a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Bathroom (6)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
View from room (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question