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Premier Inn Cheltenham North West

Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
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Certificate of Excellence 2014
Premier Inn Cheltenham North West
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Premier Inn Cheltenham North West
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242 reviews from our community

Traveler rating
    86
    102
    42
    8
    4
See reviews for
67
84
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38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • Italian first
  • Any
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  • All months
    (242)
  • Mar-May only
    (46)
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Rochester, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a very relaxing one night stay when visiting family in Cheltenham. The receptionist was very friendly and welcoming (unfortunately cannot remember her name), she explained everything we needed to know. Not used to using keys at Premier Inn's but everything was still modern in the hotel, the rooms looked recently refurbished, everything worked perfectly, beds were really comfy and... More 

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you very much for taking the time to write a lovely review on your recent stay with us here at Cheltenham West Premier Inn. We are delighted to hear your enjoyed your stay and found the team and facilities to be of a high service! The team here work hard to provide a great service and ensure all our... More 

Worcester, United Kingdom
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Should start by saying that I choose to stay in PI frequently - you know what you are going to get and standards are pretty consistent for the price. Stayed at this one as a family group of three on a Saturday night. It was a cold evening and the tiny little electric heater wasn't up to the job. We... More 

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay with us. I would like to apologise that your stay was not up to the standard that Premier Inn are committed to. All feedback is vital in helping us achieve our promise of a Good Night Guaranteed. Thank you for bringing these points to... More 

Bedford, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight this week and received a warm welcome despite being late in the evening. Had a family room and the additional bed was already made up, nice touch. Room as expected, clean and well presented for the price. Booked a few months ago so got a good deal. No problems and would recommend as a stop over.

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CheltenhamWest, Team Member (Receptionist) at Premier Inn Cheltenham North West, responded to this review

Thank you for your lovely comments about your recent stay with us here at Cheltenham North West Premier Inn. We are delighted that you received a warm welcome and that you found your room clean and well presented. Our team always strive to ensure that all our guests feel brilliant throughout their stay. We look forward to seeing you again... More 

somerset
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed overnight to meet up with the wives relations .Rooms spacious and inviting receptionist very helpful. Waitress for dinner was exceptional nothing too much trouble meal was good also .Again staff at breakfast very accomadaing. I think the best time we have had a premier inn. Well done everyone

Was this review helpful? Yes 1
CheltenhamWest, Team member (Receptionist) at Premier Inn Cheltenham North West, responded to this review

Thank you for your kind comments regarding the various team members you encountered during your stay with us and we are pleased that you found all them to be pleasant courteous and helpful. It is lovely to know that you enjoyed your meal and breakfast too. We look forward to welcoming you back soon. Kind Regards Carol Molyneux (Team Member... More 

Scottish Borders, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Not quite a typical Premier Inn, as this one lived up to ALL of Lenny Henry's promises. No chance to see if the money back promise held good, as on each of our three night stay we had a perfect nights sleep. Comfortable (very) bed, and cheery and helpful staff. The attached Beefeater offered a good menu choice, even for... More 

Was this review helpful? Yes 2
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are delighted to hear that you enjoyed your three nights stay with us and found the team cheerful, friendly and helpful. The whole team are pleased you have taken the time to share your lovely comments and experience from both the hotel and also our Beefeater restaurant. It is wonderful to know that you found our beds to be... More 

York, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Premier Inn is well located in Cheltenham. If you choose not to have breakfast at Beefeaters, there is a Sainsbury's cafe across the road. The main road can be noisy, so choose a room to the rear of the property.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay with us. The whole team are pleased you have taken the time to share your experience and we hope to welcome you back again soon. Kind Regards Carol Molyneux (Team Member - Receptionist) More 

Oxfordshire, United Kingdom
1 review
4 of 5 stars Reviewed November 10, 2014

went sunday with the family. very pleasant and helpfull staff. great with the kids. food was value for money and good kids choice, was quite busy and we were dealt with very quickly. would recommend to anyone.

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your lovely comments regarding your recent stay with us here at Cheltenham Northwest Premier Inn. We are delighted that you enjoyed your stay and that you found our team to be friendly. We hope to see you again in the future. Kind Regards Carol Molyneux (Team Member- Receptionist) More 

Liverpool, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 4, 2014

Stayed at this Premier Inn for 1 night on 30th October 2014, went into Cheltenham for dinner and didn't have breakfast so didn't spend much time there. No hairdryer in the room I stayed in, but had my own so not a problem for me. TV was on the blink as couldn't get BBC1 or BBC2 channels due to lack... More 

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CheltenhamWest, Manager at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to write a review on your recent stay with us here at Cheltenham North West Premier Inn. Our friendly team are here to help guests 24 hours a day, 7 days a week. Our telephone number is also in every room should you need to contact the reception desk at all during your stay.... More 

Machynlleth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

Good location, ample parking and nearer shops, good clean rooms and friendly staff. Have stayed here in the past and will stay in future also. Breakfast was a bit disappointing due to lack of some food items, but this does not cloud my view of the hotel as such.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are delighted to hear that you enjoyed your stay with us and found the team and facilities to be of a high standard with our clean and comfortable rooms. The whole team are pleased you have taken the time to share your experience and found them to be friendly. It is good to hear that you made use of... More 

Perth, United Kingdom
2 reviews
4 of 5 stars Reviewed November 3, 2014

A very good stay, once again. The strength of this unit lies in it's excellent staff who are very attentive to any needs, polite and friendly. Overall very good in terms of cleanliness and comfort. The rooms however are in need of some updating and larger screen tvs would be beneficial.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to leave some positive comments about your recent stay with us here at Cheltenham North West Premier Inn. We are delighted to hear that you received the high level of friendly service that we pride ourselves on and that we achieved our aim to provide our guests with a clean and comfortable room. We... More 

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Additional Information about Premier Inn Cheltenham North West

Address: Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
Phone Number:
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range (Based on Average Rates): $
Number of rooms: 58
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TripAdvisor is proud to partner with Premier Inn, Booking.com, Priceline and Odigeo so you can book your Premier Inn Cheltenham North West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cheltenham West Hotel Cheltenham
Hotel Style:
#2 Best Value Hotel in Cheltenham
#3 Family Hotel in Cheltenham
#5 Business Hotel in Cheltenham

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