We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Premier Inn Cheltenham North West

Certificate of Excellence
Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Premier Inn Cheltenham North West
View Map
Add Photo Write a Review

293 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    109
    116
    52
    11
    5
See reviews for
84
106
8
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (59)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (48)
All months
Bramall Lane
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice meal followed by a good nights sleep, on our way to Cornwall. Have stayed at Premier Inns several times and have always been satisfied with food and service. The lady on reception allowed us into our room although we were a little early, I remember another well known chain wanted to charge us £10,

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member - Reception at Premier Inn Cheltenham North West, responded to this review

Thank you very much for taking the time to write a lovely review on your recent stay with us here at Cheltenham Northwest Premier Inn, We are delighted to hear your enjoyed your stay and had a nice meal in the restaurant. The team here work hard to provide a great service and ensure all our guests have a comfortable... More 

Newton Abbot, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Have started using Premier Inns frequently and find this one to be equally as good as all the others we have stayed in. The room was very clean and all the staff were extremely helpful and polite. Excellent value particularly when booking in advance.

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs. Thank you once again for your review. We hope to... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Reception and cleaners all really friendly and accommodating. I forgot a tooth brush and reception provided me with a new one they happened to have. Really good service and provided guidance on directions etc. The room for breakfast in the pub next door is ok and Breakfast was good value. The bed rooms were clean and well kept. Bed was... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you very much for taking the time to write a lovely review on your recent stay with us here at Cheltenham Northwest Premier Inn, We are delighted to hear your enjoyed your stay. The team here work hard to provide a great service and ensure all our guests have a comfortable stay. It is great to know that you... More 

Weston super Mare, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

very kind and helpfull staff luvly breakfast allowed to check in couple of hours early nice on site beefeater restaurant half a mile from centre easy access to buses your room is cleaned everyday ...the only thing i would say is air con would b marvellous

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are pleased that you had a good stay with us here at Cheltenham Northwest Premier Inn. Our team will be delighted to receive your feedback as it is really important to us that our guests are happy with the service they receive. Thanks for taking the time to review your stay we hope to welcome you back in the... More 

Skipton, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

perfect location for touring the cotswolds. The rooms where very clean and staff very friendly. The breakfasts where very good order wha t you like eat as much as you wanted the service was very quick,very friendly staff. It was connected to a beefeater pub,we ate evening meals there also,good menu and reasonably priced. I certainly will return again.

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to write a review. Your kind words are very much appreciated and the team will be delighted to hear that you enjoyed yourselves and found the staff to be friendly and helpful at Cheltenham Northwest Premier Inn. We look forward to welcoming you back again soon. Kind Regards Carol Molyneux (Team member -Reception) More 

Derby, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Nice room but as a family far too hot in the night. As a family of four the room reached 29.5c with the fan on constant throughout the night. We were advised prior to booking and a fan and sheets were in the room upon arrival but at £96.00 this was not a cheap room. There is also a light... More 

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to write a review on your recent stay with us here at Cheltenham Northwest Premier Inn. We are sorry to hear that, on this occasion in the summer heat, your bedroom experience did not meet the expected level of comfort. We would like to thank you for your feedback on this, as all feedback... More 

Telford, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Very shabby premier inn. Very noisy room. Very hot room. Overlooking cooking extractor - noisy and greasy smelling. No sleep. Very poor breakfast. Disorganised, no glasses, no bowls etc etc. No table available - had to wait. Tables sticky, dirty, no room to pull chairs out

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to review your recent stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel and adjoining restaurant did not meet your expectations and that your stay was not up to the standard that Premier Inn are committed... More 

Gorsedd
1 review
3 of 5 stars Reviewed 3 weeks ago

The bathroom fan or an adjoining boiler was noisy all night and kept us awake although we complained about this the staff said the maintenance said they couldn't find anything. They should have tried sleeping in the room

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to comment on your recent stay with us here at Cheltenham North West Premier Inn. The team do listen and try to solve any problems that guests may have during there stay and sincerely apologise that on this occasion our hotel did not meet your expectations. We have passed this on to the maintenance... More 

Shropshire
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stopped here for one night, at a cost of £92.00 and there were some issues encountered with the room, and also later with the meal at the attached Beefeater, which was disappointing especially after a difficult journey to get there. However the staff, and in particular the duty manager who was very busy was very helpful and did resolved the... More 

Was this review helpful? Yes
CheltenhamWest, Team Member - Reception at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay with us. I would like to apologise that your stay was not up to the standard that Premier Inn and the restaurant are committed to. All feedback is vital in helping us at Premier Inn achieve our promise of a Good Night Guaranteed. Thank... More 

Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel is very reasonably priced. The room was very clean and the beds were comfortable. One would hope that it will be getting an all over upgrade in the near future. It is best to book your room on the Internet, as this can work out cheaper. This hotel is well placed for the motorway system and for acces... More 

Was this review helpful? Yes
CheltenhamWest, Team Member - Reception at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs. Thank you once again for your review. Kind Regards Carol... More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Bathroom (6)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
View from room (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Cheltenham
1.5 mi away
Premier Inn Cheltenham Central
1.5 mi away
Holiday Inn Express Cheltenham
1.8 mi away
The Golden Valley Hotel
The Golden Valley Hotel
#7 of 19 in Cheltenham
4.0 of 5 stars 717 reviews
Show Prices
Show Prices
Show Prices
3.6 mi away
Cheltenham Park Hotel
Cheltenham Park Hotel
#1 of 1 in Charlton Kings
4.0 of 5 stars 1,062 reviews
5.2 mi away
Premier Inn Gloucester
Premier Inn Gloucester
#1 of 21 in Gloucester
4.0 of 5 stars 347 reviews
5.7 mi away
Premier Inn Gloucester Twigworth
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay