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Premier Inn Cheltenham North West

Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
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Certificate of Excellence 2014
Premier Inn Cheltenham North West
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Premier Inn Cheltenham North West
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247 reviews from our community

Traveler rating
    90
    102
    43
    8
    4
See reviews for
68
88
6
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (247)
  • Mar-May only
    (46)
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    (81)
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    (79)
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Truro, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Brilliant receptionist on the morning of our stay! Thank you for all of your help, support,for using your professional initiative and being so friendly; it was truly appreciated on the morning of my son's first University interview. I would deffinitely stay here again.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your kind comment regarding the receptionist that you encountered during the morning of your stay and that the receptionist was helpful and supportive. I hope that your son's interview at University went well too. We look forward to seeing you again soon. Kind Regards Carol Molyneux ( Team Member - Receptionist) More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Lovely clean hotel.Room was very nice, bed was extremely comfy.Best night sleep in a long time. Was going to Cheltenham races so parked car in their large car park and checked in later. Staff were very friendly and helpful.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member - Reception at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to write a review on your recent stay with us here at Cheltenham North West Premier Inn. I am delighted that you found the staff here friendly and helpful and I will ensure these comments are passed on. They will also be pleased to know that your room was nice and clean. It is... More 

walsall
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the second time we have stayed at this premier inn. The service is excellent friendly reception and room staff great meals in the Beefeater next door Fabulous breakfasts and excellent evening meal. The cleanliness and comfort is great and location for major stores is spot on we always enjoy our stay

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are delighted to hear that you enjoyed your stay with us here again at Cheltenham Northwest Premier Inn and found the team and facilities to be of a high standard! It is great to hear that you enjoyed the meals and breakfast in our adjoining Beefeater restaurant. The whole team are pleased you have taken the time to share... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Paid ~£58 for a room on NYE with my fiancee and was very impressed. Bed was great, lovely powerful shower and decent TV and other facilities. the restaurant was very good too. Deffo will stay with premier inn again.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are delighted to hear that you enjoyed your stay with us recently. The whole team are pleased you have taken the time to share your experience and we hope to welcome you back again soon. Kind Regards Carol Molyneux (Team Member - Receptionist) More 

Scotland
Top Contributor
58 reviews 58 reviews
13 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had moved to this location after invoking the "Good Night Guarantee" at another Premier Inn in Cheltenham. While being close to the M5 junction, it's located a good 15 min drive from the centre of Cheltenham. It's an older location with an attached Beefeater pub and the building and general decor are tired and showing signs of their age.... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for your comments and a few pointers for improvements. We always welcome guest’s feedback, no matter how small and will ensure that we will consider all of your points raised and pass these comments on to the relevant department. All our older Premier Inn hotels will be refurbished at some stage and this will include ours. It is... More 

Rochester, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2014

Had a very relaxing one night stay when visiting family in Cheltenham. The receptionist was very friendly and welcoming (unfortunately cannot remember her name), she explained everything we needed to know. Not used to using keys at Premier Inn's but everything was still modern in the hotel, the rooms looked recently refurbished, everything worked perfectly, beds were really comfy and... More 

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you very much for taking the time to write a lovely review on your recent stay with us here at Cheltenham West Premier Inn. We are delighted to hear your enjoyed your stay and found the team and facilities to be of a high service! The team here work hard to provide a great service and ensure all our... More 

Worcester, United Kingdom
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 10, 2014

Should start by saying that I choose to stay in PI frequently - you know what you are going to get and standards are pretty consistent for the price. Stayed at this one as a family group of three on a Saturday night. It was a cold evening and the tiny little electric heater wasn't up to the job. We... More 

Was this review helpful? Yes
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay with us. I would like to apologise that your stay was not up to the standard that Premier Inn are committed to. All feedback is vital in helping us achieve our promise of a Good Night Guaranteed. Thank you for bringing these points to... More 

Bedford, United Kingdom
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 29, 2014

Stayed overnight this week and received a warm welcome despite being late in the evening. Had a family room and the additional bed was already made up, nice touch. Room as expected, clean and well presented for the price. Booked a few months ago so got a good deal. No problems and would recommend as a stop over.

Was this review helpful? Yes
CheltenhamWest, Team Member (Receptionist) at Premier Inn Cheltenham North West, responded to this review

Thank you for your lovely comments about your recent stay with us here at Cheltenham North West Premier Inn. We are delighted that you received a warm welcome and that you found your room clean and well presented. Our team always strive to ensure that all our guests feel brilliant throughout their stay. We look forward to seeing you again... More 

somerset
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 25, 2014

Stayed overnight to meet up with the wives relations .Rooms spacious and inviting receptionist very helpful. Waitress for dinner was exceptional nothing too much trouble meal was good also .Again staff at breakfast very accomadaing. I think the best time we have had a premier inn. Well done everyone

Was this review helpful? Yes 1
CheltenhamWest, Team member (Receptionist) at Premier Inn Cheltenham North West, responded to this review

Thank you for your kind comments regarding the various team members you encountered during your stay with us and we are pleased that you found all them to be pleasant courteous and helpful. It is lovely to know that you enjoyed your meal and breakfast too. We look forward to welcoming you back soon. Kind Regards Carol Molyneux (Team Member... More 

Scottish Borders, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 20, 2014

Not quite a typical Premier Inn, as this one lived up to ALL of Lenny Henry's promises. No chance to see if the money back promise held good, as on each of our three night stay we had a perfect nights sleep. Comfortable (very) bed, and cheery and helpful staff. The attached Beefeater offered a good menu choice, even for... More 

Was this review helpful? Yes 2
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are delighted to hear that you enjoyed your three nights stay with us and found the team cheerful, friendly and helpful. The whole team are pleased you have taken the time to share your lovely comments and experience from both the hotel and also our Beefeater restaurant. It is wonderful to know that you found our beds to be... More 

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Additional Information about Premier Inn Cheltenham North West

Address: Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
Phone Number:
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range (Based on Average Rates): $
Number of rooms: 58
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TripAdvisor is proud to partner with Booking.com, Priceline, Premier Inn and Odigeo so you can book your Premier Inn Cheltenham North West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cheltenham West Hotel Cheltenham
Hotel Style:
#2 Best Value Hotel in Cheltenham
#3 Family Hotel in Cheltenham
#5 Business Hotel in Cheltenham

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