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All 18 Cheltenham hotels

Premier Inn Cheltenham Central

374 Gloucester Road, Cheltenham GL51 7AY, England
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Premier Inn Cheltenham Central
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75%
Ranked #9 of 18 hotels in Cheltenham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
kellyjennings Barnstaple
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  • Reviews (303)
  • Photos (23)
  • Amenities
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  • Room tips (85)
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303 people have reviewed this hotel

Traveler rating
    96
    128
    54
    21
    4
See reviews for
70
107
27
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Barnstaple
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed to find a reasonable priced hotel for one night, and at last minute, we didn't know what to expect. Our room was absolutely spotless, clean and upbeat. Air conditioning was a huge bonus as it was very humid! Would definitely visit and stay again if we were in the area. Visited TGI Friday's for our evening meal, the... More

Was this review helpful? Yes
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for taking the time to leave us such a positive review. I will pass your compliments on to the Manager at TGI Fridays and also to Danny. We hope you do visit Cheltenham again and stay with us here at Premier Inn. Kind Regards, Justyna Rech More

Oxford, United Kingdom
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

This is the Premier Inn in 'Central' Cheltenham but it's still quite a trek (a mile and a half?) into the town centre on foot along a road of Georgian and neo-Georgian properties. Breakfast takes place in the adjacent TGI Fridays which made me hopeful that bagels and huevos rancheros would be on the menu but instead it was the... More

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Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for leaving us a review, your feedback is very much appreciated as we strive to ensure every guest has a brilliant experience with us. Unfortunately we are not a town centre location however we are on a main bus route, which passes into town every 10minutes. We do hope this experience does not discourage you from choosing Premier... More

Stoke-on-trent, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Good old Premier Inns. This was a pleasant and well- run hotel. The staff were friendly and rooms comfortable. Good value for money too, and as we were in a large family group, we were pleased that everyone got the type of room they wanted. Some of the party were on the railway side of the building and the extra... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for leaving us such a positive review. We are pleased to hear you enjoyed your stay with us here at Cheltenham Central (West/A40) Premier Inn. We hope to welcome you and your family back again soon. Kind Regards, Justyna Rech More

Swindon, United Kingdom
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I am a regular customer of PI because the beds are comfortable and the rooms are clean but not happy that the fire alarm had a 3 minute delay before the alarm would activate, The bedroom detector was installed above the door and really should be on the ceiling. The manager explained that this was to prevent false alarms but... More

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Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for taking the time to leave us a review. At Premier Inn our guests safety is of utmost importance and I can assure you our fire alarm system and sensors comply with health and safety regulations. I will however pass your concerns on to our specialised team at Head Office. I hope this does not deter you from... More

Dartmouth, United Kingdom
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's a premier inn so you know what to expect. Conveniently located, clean & comfortable. My criticisms would be that the floor above creaked when the guest above walked around. The creaking was loud enough to wake me from my sleep when they got up in the middle of the night and walked about for a few minutes. The adjacent... More

Was this review helpful? Yes
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

We are pleased to hear you had a comfortable stay with us. Thank you for taking the time to leave us a review as it enables us to make improvements. We hope to welcome you back again soon. Kind Regards Justyna Rech More

Liverpool
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A well presented hotel in a convenient location for visiting Cheltenham. However, despite being happy with the hotel and the standards of service, I feel that Premier Inn is becoming a little too expensive for a budget hotel that provides no meals (breakfast) as part of the cost.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

We are pleased you enjoyed your stay with us here at Cheltenham Central (West/A40). Thank you for taking the time to leave us a review. We hope to welcome you back again to Premier Inn. Kind Regards, Justyna Rech More

Matlock, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was visiting Cheltenham for my brother's wedding-do, so I booked in to this Premier Inn. This is my first stay in a Premier Inn and I was very impressed. I had booked about 4 months earlier, so I got a good price for the room for the one night, i.e. £29. This particular hotel was nice as the reception... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for taking the time to leave us a review. Its great to get feedback, and we appreciate the positive feedback to. We are glad you enjoyed your stay with us while attending your brothers wedding and are thrilled you plan to use Premier Inns in the future. Kind Regards, Justyna Rech More

, England, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stopped here for a night . two rooms both almost non existent phone signal . So if thats important book somewhere else . Car park seemed adequate . not the best or the worst I have stayed at , TGI food choices not what I was expecting. If you like USA style stuff and like ribs you will be ok... More

Was this review helpful? Yes
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for taking the time to leave us a review. We hope you continue to choose Premier Inn. Kind Regards Justyna Rech More

Here, There and Everywhere
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 25, 2014

Stayed here on a very warm night in June. The air con was amazing and staff easily accomodated my request for an additional fan. All the staff we encountered were very polite and helpful. Room was usual Premier Inn fare, comfortable and pretty clean. Only fault was some of the higher shelves and surfaces were dusty, something i tend to... More

Was this review helpful? Yes
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

Thank you for taking the time to share your feedback. I apologise you found dust on the higher surfaces. Re-training will be carried out with the housekeeping team to ensure that all areas of the rooms are dusted. I am pleased you were still able to enjoy your stay with us. We hope to welcome you back again in the... More

Somerset
Top Contributor
164 reviews 164 reviews
36 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed June 24, 2014

We try to look out for the good deals on Premier Inn and booked this a while ago, so got it at a good price. The one good thing about booking Premier Inn is that generally you know exactly what you're going to get. As usual the rooms are spotless and plenty big enough. having read previous reviews and also... More

Was this review helpful? Yes
Manager_PremierInnCC, Manager at Premier Inn Cheltenham Central, responded to this review

I am pleased to hear you had a clean and comfortable stay with us here at Cheltenham Central (West/A40) Premier Inn. Thank you for taking the time to leave us a review as all feedback is very much appreciated. We hope to welcome you back again soon. Kind Regards Justyna Rech More

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Additional Information about Premier Inn Cheltenham Central

Address: 374 Gloucester Road, Cheltenham GL51 7AY, England
Location: United Kingdom > England > Gloucestershire > Cotswolds > Cheltenham
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn Cheltenham Central Hotel Cheltenham

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Amenities

Bar / Lounge Free Parking Restaurant
Hotel Style
#7 Business Hotel in Cheltenham #7 Family Hotel in Cheltenham
Number of rooms
67

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