A little bit daunted after booking to find out it was next to a railway line. With triple glazing, nothing to worry about. Staff very friendly and helpful. In a good location for 2 concerts I was going to. One in Gloucester and one at the Racecourse. Both were in minutes of the hotel. Not a keen TGI Fridays person,... More

Premier Inn Cheltenham goes above and beyond what I would usually expect from budget hotels. Apart from being clean with cheap wifi and a very hearty breakfast it is manned by warm and welcoming staff who are very willing to help. Mark in particular, who welcomed us at reception, practically fell over himself to answer our questions and give us... More

We have just stayed for a week at this hotel. Absolutely NOTHING to grumble about. Sparkling clean and exceptionally helpful staff. Before I decided to come here, some comments in these reviews about noise from train station made me rather hesitant and apprehensive. We can now say that we had a perfect stay without any traces of uncomfortable noises. The... More

Stayed for one Friday night with two friends before a rail tour the next day. Being an easy short walk to the railway station, it met that objective instnatly. Comfortable, clean spacious rooms with all the basic facilities. I found the bed extremely comfortable. The two members of staff we met were extremely professional and friendly - top rating there.... More

Always stay at this hotel if it has a room free! Very welcoming staff, the bedrooms and bathrooms are always very clean and it's a lovely touch that when they make up your room they tuck the children's teddies into their bedsheets. Cleaners don't clatter around in the mornings either. There is a TGI Friday's attached so be prepared for... More

Stayed here for 2 nights in April. Usual Premier Inn standard, very comfy bed etc. Staff very friendly and helpful about bus services etc. We were too warm with the duvet so asked the chamber maid if we could have a sheet. When we got back to our room the sheet had been added and the duvet folded on the... More

The room was up to usual Premier Inn standards and the staff helpful. Railway not a problem. What we didn't like was having to go across the car park to TGI Friday for food and bar facilities. Our first visit didn't last long, not helped by being seated alongside a chidrens' party and with a barbeque type menu. We therefore... More

I really found this hotel nice it was really warm, it has a big place to eat although the drink machine was watery I found this hotel one of the best. I visited here June 2nd 2012 to stop for a night before going down south for a holiday with my 2 girls and husband. I would come here again... More

The Premier Inn side of the operation was very slick. Efficient check in and helpful staff. The room looked to have been newly decorated and had a very large flatscreen TV on the wall with Freeview channels. It was of the standard you would expect of a Premier Inn. My only criticism would be that the temperature control unit seemed... More